Lieber Gast, Es tut uns leid, dass wir Ihre Erwartungen während Ihres letzten Aufenthalts bei uns nicht erfüllt haben. Wir haben mehrere andere Zimmertypen, die viel größer sind, für Ihre zukünftige Referenz, bitte versuchen Sie unsere Zimmer mit Blick auf den Hafen, die größer sind und mit einer malerischen Aussicht. Wir hoffen, dass wir Ihre Bedürfnisse mit Verbesserungen für Ihren zukünftigen Aufenthalt erfüllen können. Mit freundlichen Grüßen, Julie Park Generaldirektor Best Western Dorchester Hotel

Dear Remo, Your feedback is much appreciated. Will look forward to your future stay with us. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Dear Werner, Thank you for staying with us and your feedback is greatly appreciated. Will look forward to welcoming you again in near future. Sincerely, Julie Park General Manager Best Western Dorchester Hotel

Dear Lorraine,We are sorry to see that you rated our hotel experience so low. We strive to provide exceptional service and comfort to all our guests, and it is disappointing to hear that we fell short of your expectations. Your feedback is valuable to us, and we would appreciate more details about your stay so we can address any issues and improve our service. Please feel free to reach out to us directly with any specific concerns you may have. We hope to have the opportunity to make things right for you in the future.

Hello Deighan,We sincerely apologize for the less-than-ideal experience you encountered during your stay with us. Your feedback is invaluable to us, and we are actively addressing the issues you have brought to our attention to ensure a more seamless and enjoyable experience for all our guests. We truly hope for the opportunity to welcome you back in the future, where we aim to exceed your expectations with our improved services and facilities.

Dear Kisu,Thank you for this great review. We are glad to hear that you found our staff to be kind and helpful. We wish to welcome you back for another great stay in future.

Dear Kristy,Thank you for taking out time to write this review. We are delighted to know that you found our staff fabulous. We look forward to welcoming you back to the hotel.

Dear Paulette, Thank you for your feedback! We are delighted to hear that our location was convenient for your medical appointment and that you enjoyed the nearby restaurants. We strive to offer competitive prices to ensure our guests receive great value. We hope to welcome you back soon!

Hello Jamie,Thank you for a great review. We hope you will come back and see us again soon.

Hello Elaine,Thank you for taking out time to write this feedback. We are delighted to hear that you found the upgraded suite to be spacious and comfortable and our staff friendly. We appreciate your feedback regarding the noisy heater in the bedroom. Our sincere apologies for any inconvenience this may have caused during your stay. We will certainly look into this matter to ensure that it is addressed promptly. Your input is invaluable to us as we continually strive to improve the overall experience for our guests. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable experience.