Außenbereich

Bewertungen von Four Points By Sheraton Nairobi Airport

4 out of 5
Four Points By Sheraton Nairobi Airport
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi

Bewertungen

9,2

Wunderbar

514 von insgesamt 728 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
138 von insgesamt 728 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 728 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 728 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 728 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
top hotel direkt am airport
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Natasha am 19. Okt. 2023
Dear MichaelOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Hotel, directly at the airport and National Park. You can watch antilopes from your room. Rooftop and pool area very nice. Staff is outstanding - very caring and polite.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Natasha am 13. Mai 2022
Dear Adrian, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. Sincerely, Natasha Mwangi Rooms Division Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
- Die Küche ist hervorragend - Die Sauberkeit in den Zimmern ist top - Ausdrucke (negativer Covid-Test) werden pro Seite verrechnet, was für ein Hotel dieser Kategorie eigentlich im Service enthalten sein sollte
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Natasha am 24. Mai 2021
Dear Guest We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi. We look forward to welcome you to our hotel. Thank you and kind regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Natasha am 25. Feb. 2019
Dear Guest We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi. We look forward to welcome you to our hotel. Thank you and kind regards

8/10 – Gut

Werner

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Natasha am 23. Apr. 2018
Dear Werner Greetings of the day!! Thank you very much for sharing your review of our property with the online world. Our location is ideal for a guests who has an early flight to catch. Your amazing review is very encouraging and help us to even strive harder to keep up the good work. We look forward to welcome you to our hotel. Thank you and kind regards

10/10 – Hervorragend

Sandra

Gut: Zustand der Unterkunft
Great client service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Sandra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Arrived in the rain and dark so not seen the property outside but inside lovely and great care taken to make us feel welcome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 7. Mai 2024
Dear SandraOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Toshiya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 25. Apr. 2024
Dear ToshiyaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 – Gut

Adesoye

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As far as Airport hotels goes, this property ticks all the boxes and offers more. the property is fresh and extremely well managed. The plus is the rooftop restaurant. the room sizes are good for the weary traveller that needs comfort. The airport pick up and shuttle to the airport 24/7 was reliable. This is very important when you arrive late and need to catch an early flight. I will stay here again if the need arises.
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Apr. 2024
Dear AdesoyeOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Naveen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Short stay accomodate to serve the breakfast 4:00 am
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 16. Apr. 2024
Dear Naveen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 – Hervorragend

Job

Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 7. Mai 2024
Dear Job On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

8/10 – Gut

Tabitha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my second time visiting four points. I love how convenient it is. After a 20 hour flight the bed was so comfortable. I felt well rested in the morning. The breakfast buffet has so much variety, fresh and delicious. The staff are all excellent from the free shuttle pick up to the staff at the buffet. The only issue which was quickly resolved was empty soap in the shower and hand towels.
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Apr. 2024
Dear TabithaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Aleksey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place and stuff are friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Apr. 2024
Dear Aleksey On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Doug

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 13. Apr. 2024
Dear DougOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 – Gut

Alick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good for staying overnight when transiting
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 6. Apr. 2024
Dear AlickOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Peterson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic staff and facility overall. I would like to give a shout out to airport shuttle drivers Charles and Isaiah, front desk Evelyn and Jacklyn, spa coordinator Catherine, Gym trainer Samuel. I highly recommed Four Point Sheraton-Nairobi Airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 5. Apr. 2024
Dear Peterson On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Karim

Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 23. Apr. 2024
Dear Karim On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Patrick TSHILOMBA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
J’étais très bien prise en charge…
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 30. März 2024
Dear Patrick TshilombaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Gut

Mark, Pomona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 25. März 2024
Dear Mark On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Near to airport friendly staff, excellent breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 20. März 2024
Dear WilliamOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Deborah

Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 20. März 2024
Dear DeborahOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Julie, Chingford

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff are really helpful and knowledgeable. The hotel itself is within the airport and they have a shuttle service to and from JKIA. It has a relaxing rooftop bar, restaurant and pool. For the early risers breakfast starts at 5am every day of the week.
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 4. März 2024
Dear JulieOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After a long flight, I always appreciate the shuttle service provided by the hotel and the 5 minute drive that it takes to arrive at the hotel. The hotel itself is super clean, the staff are always helpful and friendly, and the rooms and food are excellent. The 5th floor pool area is beautiful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 28. Feb. 2024
Dear TracyOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 – Okay

Eileen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Property is old and needs renovation. The Crown Plaza is a much better option for travelers.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 12. März 2024
Dear Eileen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Hervorragend

James

Gut: Ausstattung
Beautiful hotel very safe great bar / restaurant and roof pool
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 26. Feb. 2024
Dear JamesOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear LisaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Amy, Chicago

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful property and lively atmosphere.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear Amy On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

eirik

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel close to airport, amazing courtesy pick up at airport, reception staff very polite and helpful. Complementary dinner due to slight delay in the room being ready. Fantastic breakfast with fresh made foods and hot and warm dishes. I would rate this hotel to same standard as Asian 5 star hotels and amongst the very best in Nairobi
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear EirikOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Tayo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peter and Robert and the kitchen staff were very nice
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear Tayo On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Michele

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 17. Feb. 2024
Dear MicheleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 12. Feb. 2024
Dear Adrian On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Gut

Karina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 9. Feb. 2024
Dear Karina On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Gut

Jane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Staff but Noisy Construction
Lovely hotel with amazing staff. However, they were doing construction during my visit and there was a great deal of noise disturbance overnight.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 24. Jan. 2024
Dear JaneOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

4/10 – Schlecht

Aegis

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Jan. 2024
Dear AegisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Terry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Jan. 2024
Dear TerryOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

6/10 – Okay

Brian

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rooms weren’t ready. Close to airport.
Nice hotel. Very convenient proximity to airport. When we arrived to check in close to midnight, our rooms were not available yet to occupy.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Jan. 2024
Dear BrianOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was thoroughly impressed by this hotel. It was a stopover in between gorilla trekking in Rwanda and a safari in Masai Mara. The food was incredible and the staff were super attentive. The property itself has much more of a high end boutique hotel vibe. Highly recommended it!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Jan. 2024
Dear LuisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Alexandria

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 5. Feb. 2024
Dear AlexandriaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 – Hervorragend

Hayley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely family stay for the day
Brilliant service, staff and food. All was great, thank you.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 9. Jan. 2024
Dear Hayley On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Hiromi

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
プールもレストランもネイルもお部屋のクオリティも全て一流でした。
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 9. Jan. 2024
Dear HiromiOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

2/10 – Ungenügend

dale

Missing some of my personal things on checkout, I would not trust this hotel again
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear DaleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 – Gut

MARJORIE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Very short but good. Excellent service. The breakfast was great!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear MarjoireOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

6/10 – Okay

Alison, New York

For a hotel near an airport I was hoping for a bit more fiexibility. I checked in at 4am but was refused a late check out.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear AlisonOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 – Hervorragend

Florence

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel if you have a long layover in Nairobi. The spa, pool, gym and amenities were good. I’d definitely stay here again!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear Florence On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

2/10 – Ungenügend

Neema

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Poor and rude service! Mini bar not checked before my stay and front desk kept asking about a wine bottle I had never seen. Definitely not a 4 star hotel - would give them a zero star.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear NeemaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 – Hervorragend

Margaret, Einsiedeln

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Every time I visit Kenya, I need to stay near the airport. I always choose the Four Points. They bend over backwards to make my stay comfortable and enjoyable. On this inbound trip my flight was delayed and I didn’t arrive until 3am. They were still at the airport to pick me up and the welcome at the hotel was warm and friendly.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear AndrewOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

6/10 – Okay

Margaret, Einsiedeln

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 – Hervorragend

Larry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel makes me feel like I am home. The staff goes out of their way to take care of your needs. The food was also excellent.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear Larry On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi

10/10 – Hervorragend

Sanjeeva

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear SanjeevaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi