9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi
Bewertungen
9,2
Wunderbar
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
514 von insgesamt 728 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
514
138 von insgesamt 728 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
138
32 von insgesamt 728 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
32
21 von insgesamt 728 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
21
23 von insgesamt 728 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
23
9,6/10
Sauberkeit
9,4/10
Personal & Service
9,2/10
Ausstattung
9,4/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Michael
14. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
top hotel direkt am airport
Michael
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Natasha am 19. Okt. 2023
Dear MichaelOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER
10/10 – Hervorragend
Adrian
12. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Hotel, directly at the airport and National Park. You can watch antilopes from your room. Rooftop and pool area very nice. Staff is outstanding - very caring and polite.
Adrian
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Natasha am 13. Mai 2022
Dear Adrian,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.
Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Sincerely,
Natasha Mwangi
Rooms Division Manager
8/10 – Gut
Verifizierter Reisender
Mit dem Partner gereist
23. Mai 2021
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
- Die Küche ist hervorragend
- Die Sauberkeit in den Zimmern ist top
- Ausdrucke (negativer Covid-Test) werden pro Seite verrechnet, was für ein Hotel dieser Kategorie eigentlich im Service enthalten sein sollte
Verifizierter Reisender
Aufenthalt von 1 Nacht im Mai 2021
Antwort von Natasha am 24. Mai 2021
Dear Guest
We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi.
We look forward to welcome you to our hotel.
Thank you and kind regards
10/10 – Hervorragend
Verifizierter Reisender
24. Feb. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Natasha am 25. Feb. 2019
Dear Guest
We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you.
We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.
Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi.
We look forward to welcome you to our hotel.
Thank you and kind regards
8/10 – Gut
Werner
23. Apr. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Werner
Antwort von Natasha am 23. Apr. 2018
Dear Werner
Greetings of the day!!
Thank you very much for sharing your review of our property with the online world. Our location is ideal for a guests who has an early flight to catch. Your amazing review is very encouraging and help us to even strive harder to keep up the good work.
We look forward to welcome you to our hotel.
Thank you and kind regards
10/10 – Hervorragend
Sandra
13. Mai 2024
Gut: Zustand der Unterkunft
Great client service
Sandra
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Sandra
Mit einer Gruppe gereist
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Arrived in the rain and dark so not seen the property outside but inside lovely and great care taken to make us feel welcome
Sandra
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 7. Mai 2024
Dear SandraOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Toshiya
23. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Toshiya
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 25. Apr. 2024
Dear ToshiyaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
8/10 – Gut
Adesoye
Geschäftlich gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As far as Airport hotels goes, this property ticks all the boxes and offers more.
the property is fresh and extremely well managed.
The plus is the rooftop restaurant. the room sizes are good for the weary traveller that needs comfort.
The airport pick up and shuttle to the airport 24/7 was reliable. This is very important when you arrive late and need to catch an early flight.
I will stay here again if the need arises.
Adesoye
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Apr. 2024
Dear AdesoyeOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Naveen
Geschäftlich gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Short stay accomodate to serve the breakfast 4:00 am
Naveen
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 16. Apr. 2024
Dear Naveen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER
10/10 – Hervorragend
Job
15. Apr. 2024
Job
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 7. Mai 2024
Dear Job On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
8/10 – Gut
Tabitha
Mit der Familie und kleinen Kindern gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my second time visiting four points. I love how convenient it is. After a 20 hour flight the bed was so comfortable. I felt well rested in the morning. The breakfast buffet has so much variety, fresh and delicious. The staff are all excellent from the free shuttle pick up to the staff at the buffet. The only issue which was quickly resolved was empty soap in the shower and hand towels.
Tabitha
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Apr. 2024
Dear TabithaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Aleksey
13. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place and stuff are friendly.
Aleksey
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Apr. 2024
Dear Aleksey On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Doug
Mit der Familie gereist
13. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice
Doug
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 13. Apr. 2024
Dear DougOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
8/10 – Gut
Alick
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good for staying overnight when transiting
Alick
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 6. Apr. 2024
Dear AlickOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Peterson
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic staff and facility overall. I would like to give a shout out to airport shuttle drivers Charles and Isaiah, front desk Evelyn and Jacklyn, spa coordinator Catherine, Gym trainer Samuel. I highly recommed Four Point Sheraton-Nairobi Airport.
Peterson
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 5. Apr. 2024
Dear Peterson On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Karim
3. Apr. 2024
Karim
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 23. Apr. 2024
Dear Karim On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Patrick TSHILOMBA
29. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
J’étais très bien prise en charge…
Patrick TSHILOMBA
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 30. März 2024
Dear Patrick TshilombaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 – Gut
Mark, Pomona
Mit dem Partner gereist
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient, comfortable
Mark
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 25. März 2024
Dear Mark On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
William
19. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Near to airport friendly staff, excellent breakfast.
William
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 20. März 2024
Dear WilliamOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Deborah
15. März 2024
Deborah
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 20. März 2024
Dear DeborahOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Julie, Chingford
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff are really helpful and knowledgeable. The hotel itself is within the airport and they have a shuttle service to and from JKIA. It has a relaxing rooftop bar, restaurant and pool. For the early risers breakfast starts at 5am every day of the week.
Julie
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 4. März 2024
Dear JulieOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Tracy
27. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
After a long flight, I always appreciate the shuttle service provided by the hotel and the 5 minute drive that it takes to arrive at the hotel. The hotel itself is super clean, the staff are always helpful and friendly, and the rooms and food are excellent. The 5th floor pool area is beautiful.
Tracy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 28. Feb. 2024
Dear TracyOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
6/10 – Okay
Eileen
Mit der Familie gereist
26. Feb. 2024
Gut: Sauberkeit und Personal & Service
Property is old and needs renovation. The Crown Plaza is a much better option for travelers.
Eileen
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 12. März 2024
Dear Eileen On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 – Hervorragend
James
25. Feb. 2024
Gut: Ausstattung
Beautiful hotel very safe great bar / restaurant and roof pool
James
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 26. Feb. 2024
Dear JamesOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha MwangiHOTEL MANAGER
10/10 – Hervorragend
Lisa
19. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff.
Lisa
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear LisaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Amy, Chicago
18. Feb. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful property and lively atmosphere.
Amy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear Amy On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
eirik
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel close to airport, amazing courtesy pick up at airport, reception staff very polite and helpful. Complementary dinner due to slight delay in the room being ready. Fantastic breakfast with fresh made foods and hot and warm dishes. I would rate this hotel to same standard as Asian 5 star hotels and amongst the very best in Nairobi
eirik
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear EirikOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Tayo
17. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peter and Robert and the kitchen staff were very nice
Tayo
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 22. Feb. 2024
Dear Tayo On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Michele
12. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Michele
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 17. Feb. 2024
Dear MicheleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Adrian
11. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Adrian
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 12. Feb. 2024
Dear Adrian On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 – Gut
Karina
6. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Karina
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 9. Feb. 2024
Dear Karina On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 – Gut
Jane
Geschäftlich gereist
23. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Staff but Noisy Construction
Lovely hotel with amazing staff. However, they were doing construction during my visit and there was a great deal of noise disturbance overnight.
Jane
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 24. Jan. 2024
Dear JaneOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
4/10 – Schlecht
Aegis
16. Jan. 2024
Aegis
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Jan. 2024
Dear AegisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Terry
Geschäftlich gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terry
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 19. Jan. 2024
Dear TerryOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
6/10 – Okay
Brian
Geschäftlich gereist
13. Jan. 2024
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rooms weren’t ready. Close to airport.
Nice hotel. Very convenient proximity to airport. When we arrived to check in close to midnight, our rooms were not available yet to occupy.
Brian
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Jan. 2024
Dear BrianOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Luis
Mit dem Partner gereist
13. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was thoroughly impressed by this hotel. It was a stopover in between gorilla trekking in Rwanda and a safari in Masai Mara. The food was incredible and the staff were super attentive. The property itself has much more of a high end boutique hotel vibe. Highly recommended it!
Luis
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 15. Jan. 2024
Dear LuisOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Alexandria
7. Jan. 2024
Alexandria
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Natasha Mwangi HOTEL MANAGER am 5. Feb. 2024
Dear AlexandriaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
10/10 – Hervorragend
Hayley
Mit der Familie gereist
6. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely family stay for the day
Brilliant service, staff and food. All was great, thank you.
Hayley
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 9. Jan. 2024
Dear Hayley On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Hiromi
Mit einer Gruppe gereist
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
プールもレストランもネイルもお部屋のクオリティも全て一流でした。
Hiromi
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 9. Jan. 2024
Dear HiromiOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
2/10 – Ungenügend
dale
2. Jan. 2024
Missing some of my personal things on checkout, I would not trust this hotel again
dale
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear DaleOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
8/10 – Gut
MARJORIE
Mit der Familie gereist
29. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Very short but good. Excellent service. The breakfast was great!
MARJORIE
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear MarjoireOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
6/10 – Okay
Alison, New York
27. Dez. 2023
For a hotel near an airport I was hoping for a bit more fiexibility. I checked in at 4am but was refused a late check out.
Alison
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear AlisonOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
10/10 – Hervorragend
Florence
20. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel if you have a long layover in Nairobi. The spa, pool, gym and amenities were good. I’d definitely stay here again!
Florence
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear Florence On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
2/10 – Ungenügend
Neema
Geschäftlich gereist
19. Dez. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Poor and rude service! Mini bar not checked before my stay and front desk kept asking about a wine bottle I had never seen. Definitely not a 4 star hotel - would give them a zero star.
Neema
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear NeemaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
10/10 – Hervorragend
Margaret, Einsiedeln
19. Dez. 2023
Margaret
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Andrew
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Every time I visit Kenya, I need to stay near the airport. I always choose the Four Points.
They bend over backwards to make my stay comfortable and enjoyable. On this inbound trip my flight was delayed and I didn’t arrive until 3am. They were still at the airport to pick me up and the welcome at the hotel was warm and friendly.
Andrew
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear AndrewOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
6/10 – Okay
Margaret, Einsiedeln
18. Dez. 2023
Margaret
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 8. Jan. 2024
Dear MargaretOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,
10/10 – Hervorragend
Larry
16. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel makes me feel like I am home. The staff goes out of their way to take care of your needs. The food was also excellent.
Larry
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear Larry On behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi
10/10 – Hervorragend
Sanjeeva
15. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sanjeeva
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 31. Dez. 2023
Dear SanjeevaOn behalf of the entire hotel team, I want to thank you for sharing about your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Natasha Mwangi