Dear Tanja, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Alice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Larissa, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Behnam, Your feedback is important to us and we'd like to thank you for sharing it with us. On behalf of team BWP Meridian Hotel Nairobi, we say thank you once more for choosing to stay with us on your recent visit to Nairobi and we are looking forward to host you again in the near future for better experience.. With Best Regards, Best Western Plus Meridian Hotel Management Team

Dear Guest,Thank you for taking time to share your feedback with us. We are humbled to have had the pleasure of hosting you and we hope to host you again soon.With Best Regards,Best Western Plus Meridian Hotel Management Team.

Dear Sandra, Greetings from Best Western Plus Meridian Hotel Nairobi. Thank you for taking time to give us your feedback, it is really important to us. With Best Regards. Best Western Plus Meridian Management Team.

Dear Inacio, Greetings! Thank you for rating us on this platform, we are glad that you had a wonderful stay with us. We look forward to seeing you in the near future. Warm Regards, Management Team Best Western Plus Meridian Hotel

Dear Eunice, Greetings! Thank you for rating us on this platform, we are glad that you had a wonderful stay with us. We look forward to seeing you in the near future. Warm Regards, Management Team Best Western Plus Meridian Hotel

Dear Johannes, Thank you for choosing us and for taking the time to provide feedback about your experience at Best Western Plus Meridian Hotel. We apologize for the inconveniences you faced during your stay. We have taken note of your comment for our rooms and its’ amenities, food and the pricing. Please note that due to our beautiful central location as you have mention, the frosted glass on the window is for your privacy especially from the outside. We also have different room categories ranging from standard rooms, executive rooms, studio rooms and family rooms, they all have different room setup and size. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Warm Regards, Management Team Best Western Plus Meridian Hotel

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing this review on this platform, we are glad you had a wonderful stay with us. Thank you for your words of encouragement, my sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Best Western Plus Meridian Hotel. We have noted your feedback very positively and shared with the concern department in order to take corrective measures. We empathize for the inconvenience that has caused you, please do accept my sincere apology on behalf of entire team. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best Western Plus Meridian Hotel.

Dear Valued Guest! Greetings! Thank you for writing such a review over this forum, we are truly delighted that you have a wonderful stay with us! Thank you for your words of encouragement. My sincere efforts will go in with my team to work to provide a high level of comfort to our guests. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Best West Plus Meridian Hotel

Dear Valued Guest, Greetings! Thank you for writing such a wonderful review over this forum, we are elated to know that you enjoyed the stay with us. Your beautiful review of our services and hospitality has elated to us and we are proud to have served you well. I am glad that you were well looked after and liked the hotel services and facilities. It is good to note that you were impressed with our cleanliness, guest protection and our unbeatable location as we located in the heart of the city Nairobi. Thank you for your wonderful comment on our buffet breakfast and downstage staff. Your generous appreciation is a big reward for the team for all their effort. I have shared your sentiments with entire team and these will go a long way in encouraging them to strive for higher level of excellence. Thank you for your words of encouragement. It was a delight serving you and we look forward to the pleasure of welcoming you back soon for another memorable stay. Warm regards Management Team Best Western Plus Meridian.

Dear Michaela, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. We always believe in value for money. Thank you for your generous words of appreciation which I have shared with my entire team. Thank you for highlighting our great breakfast. Our chefs are also happy that you loved the food. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for taking your precious time in sharing with us your experience through Hotels.com. It been our pleasure to make your visit memorable and we are delighted you liked our services. Thank you for choosing to stay with us and we hope you will be back again in the near future. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Olaf, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Dominik, Greetings from the Best Western Plus Meridian Hotel! Thank you for reviewing us. We are delighted to know that you loved the hotel and the warm and gracious personalized service by our young team. I am glad that we were able to live up to your expectations and make your stay comfortable and memorable. Thank you for your generous words of appreciation which I have shared with my entire team. We deeply value your patronage and look forward to welcoming you back soon. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Thank you for taking the time to share feedback of your stay with us. All your kind words about the Hotel including the rooftop pool, bar and great view are much appreciated. I have noted your comments about the WIFI and AC which I assure you are not a part of our normal standards and message has been conveyed to concern department.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for your patronage. It was a real pleasure hosting you and we look forward to welcoming you back for a repeat visit. Regards, Management Team Best Western Plus Meridian Hotel

Dear Guest, Thank you for your valuable time for review! All your kind words about the Hotel including the roof top pool, the room with nice view and our superb staffs are much appreciated. Thank you for your patronage. It was a real pleasure hosting you and we look forward to welcoming you back for a repeat visit. Regards, Management Team Best Western Plus Meridian Hotel

Thank you for taking the time to share your feedback. I am so glad you thought the Hotel was an oasis in the middle of Nairobi city! Thank you for mentioning our great staff throughout the Hotel. As you correctly mentioned, it is illegal to smoke in the streets in Nairobi, and one should smoke in designated smoking areas. Kindly note that we have a smoking zone on the 5th floor of our Hotel, which is open to all our guests. I hope you will visit us again, the next time you are in Nairobi.

Thank you for your review and for appreciating our friendly staff. We hope you will choose to stay with us again in the near future.

Thank you for your review! Your kind comments are much appreciated. We look forward to your next visit.

Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Howard, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. Your feedback will be used to take corrective action. We have noted the concerns raised on your room change twice and we have forwarded your comments to the relevant head of department for action. Please give us another chance to exceed your expectation in your next visit to Nairobi. Warm Regards, Management Team Best Western Plus Meridian Hotel, Nairobi.

Dear Cesarea, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We will certainly not fail to convey your very kind compliments to all of them. Thank you again for this review and we look forward to welcome you again with the same warmth and excellence in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Christophe, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our staff's professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in some areas, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review comments have already been actioned and we hope the new room is okay.Once again, thank you for your visit and constructive critics, we hope that you are enjoying your stay and to have the pleasure of serving you again in your next visit. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Tyler, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us, We have seen yours comments about VIP amenities not offered,and we have forwarded the same to expedia team for more clarification. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Rachid, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Julliet, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Sam,Greetings from Best Western Plus Meridian Hotel Nairobi. I trust this finds you well.Firstly, I would like to thank you for choosing to stay with us. It was an honour to host you and thank you for taking time to share your feedback with us.On behalf of Best Western Plus Meridian Hotel Nairobi, we sincerely apologize for the concerns you shared about your experience at our Hotel. We would like to assure you that this is not representative of the standards of our organization and we take all feedbacks very seriously.Please know that we have already started doing the necessary investigations on the same, so that corrective measures can be put in place to prevent a recurrence. Please note that we treat all our guest same with respect and dignity.Once again thank you again for sharing your feedback. It is very important to us.With Best RegardsBest Western Plus Meridian Hotel Management Team

Dear Prentice, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We have seen your comments about 28 charges for airport transport and we have confirmed the same was communicated to your through extranet. In regards to waiting for room for more than 5 hours, we have confirmed you waited for room since the Hotel was busy but it was not for hours. In regards to food, we are ISO certified for both quality and food safety, please could you share some of the food consumed and what were the comments. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Collins, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Anton, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi

Dear Yilin, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.

Dear Peter, Greetings from Best Western Plus Meridian Hotel Nairobi! Thank you for taking time out to share your feedback. Your feedback is important and valuable to us. We are looking forward to welcoming you with same excellence and warmth. Warm Regards, Management Team, Best Western Plus Meridian Hotel Nairobi.