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Bewertungen von Suba Galaxy

3.5 out of 5
Suba Galaxy
N.S. Phadke Road,Off Western, Express Highway, Andheri (East), Mumbai, Maharashtra

Bewertungen

7,8

Gut

19 von insgesamt 72 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
35 von insgesamt 72 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 72 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 72 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 72 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

6,8/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Kamleshkumar

Geschäftlich gereist
Gut: Personal & Service
No proper restaurant and no bar
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Kishan

Gut: Zustand der Unterkunft und Komfort des Zimmers
Good.
Already gave my suggestions to the Manager, Reception incharge and catering incharge; which they have promised to implement.
Aufenthalt von 4 Nächten im August 2021

8/10 – Gut

Sagar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was pleasant stay.
Aufenthalt von 2 Nächten im Juli 2021

8/10 – Gut

Steve, Australia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very good hotel Lacked a on site bar and rooms did not have a fridge or minibar. Otherwise a very western hotel. Staff are helpful and accommodating.
Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

SUDHIR

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best place to stay in mumbai
Very good hotel
Aufenthalt von 1 Nacht im November 2019

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
Rooms are so small !! Need to look after food as well.
Aufenthalt von 1 Nacht im Juni 2019

2/10 – Ungenügend

Leonard, USA

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Promised a deluxe double room and on arrival night given on 3rd floor a room with 2 separate beds.Next day given a room on 5th floor with twin beds joined together with a queen size mattress. For couple of hrs. each day repair work of banging,drilling, scraping etc continued and once again given another room on 7th floor. This room the smoke detector, the TV and the electric lights did not function all through my stay with wash basin leakage and other multiple incidents.
Aufenthalt von 22 Nächten im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good Services Good Managment ,room is very Good , Good Location , Breakfast , Lunch Is Good
Aufenthalt von 1 Nacht im Mai 2019

8/10 – Gut

Imtiaz, Richmond VA USA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Incorrect Information Provided by Expedia/Hotel
I have been staying at this hotel during my trips to Mumbai and this was my fourth time I have stayed there. For each of my previous visits, I received complimentary airport return from the hotel (included with booking). Although I had expected to receive the same this time, the hotel staff said that complimentary airport returns are no longer available. This was despite the fact that the complimentary airport return was included in my travel itinerary from Expedia. Upon checking in, the staff said that they had already communicated this change of policy to Expedia. As a customer, this miscommunication (either on the part of Expedia or the hotel) was very disappointing for me. I hope this gets resolved immediately so that no other customers receive incorrect information.
Aufenthalt von 1 Nacht im Mai 2018

10/10 – Hervorragend

Kirit, Nairobi, Kenya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Being our first time in India
Being our first time in India I was surprised by the excellent service given by the hotel was really impressed. Please keep up the same service standard
Aufenthalt von 2 Nächten im April 2018

8/10 – Gut

Hardik

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Hotel with easy connecting location
Hotel is located near to the western expressway and hence easy connectivity to airport and other areas. Rooms are clean and cosy. Good for business travellers. Restaurant is veg + Non-Veg mix. So people having issues with Non-Veg must think before booking the hotel.
Aufenthalt von 1 Nacht im April 2018

10/10 – Hervorragend

chirag

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent with an amazing stuff
It is a normal hotel but with extraordinary friendly and helpful stuff. Highly recommend.
Aufenthalt von 1 Nacht im März 2018

8/10 – Gut

Pragnesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2018

10/10 – Hervorragend

Dev, Sydney, NSW

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Hotel close to airport
Great experience. Everything went perfectly well starting from airport pick up, stay at the hotel, complimentary breakfast & airport drop off. Very courteous staff & very well maintained rooms. Would recommend this hotel to everyone.
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

Yocchi, Japan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
無料空港送迎があり、施設もきれいで快適。
無料空港送迎と無料朝食がついていて、施設じたいもきれいで快適だった。朝食も種類がいろいろあって、よかった。
Aufenthalt von 1 Nacht im Januar 2018

10/10 – Hervorragend

Brittany, Trivandrum

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice and accommodating staff, very clean and comfortable rooms, good breakfast and lunch buffets, close to the airport. we couldn't have asked for a better overnight stay in Mumbai.
Aufenthalt von 1 Nacht im Dezember 2017

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Very bad experience
I would not recommend this hotel as they didn’t serve as committed. They didn’t send a pick up vehicle at airport and they didn’t arrange a airport drop off too. I missed my flight because of their service. Very disappointing moment for me in Mumbai.
Aufenthalt von 1 Nacht im November 2017

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
mediocore , staff were helpful
restrooms that gets wet during the shower. a rated hotel can do better than that. not the most convenience experience. service was good though.
Aufenthalt von 1 Nacht im November 2017

10/10 – Hervorragend

Anurag, Portland, OR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel at a convenient location!!
I stayed with Family for a day here at Suba Galaxy. The hotel and room were clean and the staff was excellent. We had a very early morning checking and the staff helped us out in all aspects like easy check-in, airport pickup and dropoff. Room service was great as well for us.
Aufenthalt von 1 Nacht im November 2017
Antwort von Hesheta Shah, Asst General Manager Revenue am 28. Nov. 2017
Dear Guest, We are glad to know you had a satisfying stay at our Hotel Suba Galaxy, Mumbai We at the Suba Hotels India and Dubai take the highest efforts of training our staff to provide first class service to ensure our guests feel looked after to the best of standards. We are glad to have been your choice in Mumbai and hope you call upon us on your next visit too.

10/10 – Hervorragend

Sanmukh, Melbourne, Australia.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel close to the airport
Very wonderful cooperative staff and helpful in every way.
Aufenthalt von 1 Nacht im November 2017
Antwort von Hesheta Shah, Asst General Manager Revenue am 30. Nov. 2017
Dear Guest, We are glad to know you had a satisfying stay at our Hotel Suba Galaxy, Mumbai We at the Suba take utmost pride in our staff who have been trained to always go that extra mile for each of our guests as we strongly believe in ‘Atithi Devo Bhava’ which means The Guest is equivalent to God. We will make sure we convey your appreciation to our team members and take this opportunity to thank you on their behalf. We are glad to have been your choice in Mumbai and hope you call upon us on your next visit too.

8/10 – Gut

SUNG MO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
편리한 교통
합리적인 가격에 공항이 가까워 국내선, 국제선이용에 편리.
Aufenthalt von 1 Nacht im September 2017
Dear Guest, We are delighted to have met your expectations in terms of Rooms and other services at the Hotel. Indeed both of our Hotels are close to the Mumbai Airports and as a special gesture we provide complimentary transfers to all our guests and extend the SUBA Service to make each stay an experience !! We Thank You for recommending our hotel and hope to have the pleasure of welcoming you back soon. Hesheta Shah - Asst General Manager Revenue

8/10 – Gut

NATARAJ LAKSHMANAN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable, Clean Rooms!
The room is very comfortable, well lit and clean, with a good view and good wi-fi. The room could be more spacious. The guest amenities also need great improvement. The concierge staff at the hotel was extremely polite and helpful. The room service and housekeeping staff are also very prompt and good. The breakfast menu is very limited. Few more items could be included in the menu to make it more wholesome. All in all, a comfortable hotel for short-stay business travellers.
Aufenthalt von 2 Nächten im Juni 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Nitin, TN USA

Alright for the price and near to the airport
The biggest problem is tbe hotrl address as google map shows it completely in the wrong area whereas the hoyel is near to International airport in Andheri. There was some renovation going on so didn't get hot water for shower on day 1. There is no partition between shower and commode so after shower the entire bathroom gets wet. The breakfast and restaurant area is super small so gets very busy and congested when more guests show up at the same time. Overall for the price it is ok.

8/10 – Gut

Lohith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good for food issues
the restaurant they have is that of a small place where breakfast is served everyday. On Saturday & sunday there was a training that was happening in the hotel. by 9AM when we went fir our breakfast there was no place. As guests staying at the hotel i would have imagined that we would be taken care. but we just had to stand for 15 to 20 minutes before we could sit. the hotel should first take of guests who stay at the hotel. arrange breakfast separately for the training people. Had issues with WiFi ... it didn't work for most part of our stay

10/10 – Hervorragend

vikas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

anish, p

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay and a very good experience..Overall a good hotel... Good cooperation

8/10 – Gut

KISHAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Hospitality
Food Menu prices can be revised to much lesser costs, it was way to expensively prised... and it will attract customers to order food from room if these issues are taken care of ...

2/10 – Ungenügend

Indra , Shri

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was forced not to check-in coz of their stupid rul
I had a terrible experience at suba. At the time of check-in receptionist started with a lot of restrictions and guidelines, even asked for the money for the pick up from airport (which was mentioned free online). Had to look for another hotel immediately and none of the hotel staff was helpful. Extremely poor staff, very bad services don't know if I should even call it a hotel.

8/10 – Gut

TAPAS

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good budget hotel near airport
A good budget hotel within 15 minutes drive from Airport. Small hotel with basic facilities- good for 1-2 nights business trip. Free airprot pick-up and drop was a really good thing. Breakfast was a regular one- nothing great but no complaints. Currently hotel exterior is under reapirs/upgrade and this was not informed while reservation. This had caused some discomfort.

10/10 – Hervorragend

fatma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel closer to the airport
Hotel car picked me from Mumbai airport promptly. Check in was quick and friendly. Room was quite and comfortable. Hotel staff was helpful with finding local taxi for me for my meeting. Breakfast next morning was good. The hotel car dropped me off at international airport next evening. I was upgraded to Suba International!

6/10 – Okay

Goverdhanlal

Gut: Sauberkeit
Convenient and clean
OK.

10/10 – Hervorragend

jack, mumbai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect hotel with Just 20 mins from both terminal
Excellent....had a great stay at galaxy... Great staff and good food...

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My go to hotel in Mumbai. Great service & a smile
This is a hotel that makes you feel home from home, nothing is too much trouble for them and they have a very friendly 'can do' attitude. I work Internationally and stay in a lot of hotels, there are higher brands with fancier art, but the Suba Galaxy absolutely cannot be beaten on the feel good factor they provide as well as being excellent value for money. An example; I booked a drop to the airport, next question would you like a wake up call, next question would you like tea or coffee with your wake up call; 5am duly arrived as did one of the boys with fresh masala chai and to my surprise two slices of warm toast! This is better service than I get at home. I highly recommend Suba Galaxy to anyone that likes a hotel with a soul, a heart and a personality.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Sandip, Pune

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stayed in Suba Galaxy in my 2 days visit in Mumbai
Pros: Hotel location is good Staffs are politite Cleanliness Food Cons: Room size is small TV is not that good Bathroom also small

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers

8/10 – Gut

Ravindra, Faridabad, India

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My recent stay in Mumbai
I stayed there for 5 nights and I am very pleased with the hotel except for the minor hiccups. The location was close to the International airport on one side and Bombay Exhibition Center on the other side where we were exhibiting. The pick-up and drop facility was excellent. The breakfast is whole sum and well laid out. If they can include fresh juices instead of canned, it would be lovely. The food quality is excellent. I loved the bedding which gave a very relaxing sleep.The range of guest amenities is impressive though the quality of shampoo and conditioner needs improvement. Also the soap packing was too strong to open. had to fiddle with it for a long time.

8/10 – Gut

rafi, singapore

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel and friendly staff
Really got no comments about the hotel cause its really comfort and food was simply awesome. Staff is great and friendly

6/10 – Okay

Yuji, 東京

Gut: Sauberkeit und Komfort des Zimmers
ホテルの総合顧客対応
全体的に無難。　空港に近く比較的静かだが、スタッフの対応不備あり。 フライトに間に合うチェックアウトタイムに行き、前夜から予約していた車をその場に来た他の宿泊客に使われてしまった。

8/10 – Gut

Pankaj, Australia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good short stay
Very Comfortable.Staff very helpful.Breakfast - good Indian fare Rooms a bit small .

8/10 – Gut

masaki

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
空港から無料送迎の対応がよかった
初めてのインド旅行でしたので不安がありましたが、無料送迎についてメールでの問い合わせをしたところ早くて丁寧でよかったです。

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keep it up
Overall a good experiance

8/10 – Gut

Bhupesh, India

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Experiance
over all good experience.

10/10 – Hervorragend

Satyenbose, Mauritius

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
The staff were very caring and helpful , especially the front office ( Shyam and Raju ) and the security , door men . But the break fast need and amelioration .

8/10 – Gut

Deepa, CALIFORNIA, USA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great!
It was great

6/10 – Okay

SUSHIL BORA