Superior-Doppelzimmer | 1 Schlafzimmer, hochwertige Bettwaren, Pillowtop-Betten, Zimmersafe
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Bewertungen von SENS Hotel

4 out of 5
SENS Hotel
1808 rue Sherbrooke Ouest, Montreal, QC

Bewertungen

8,4

Sehr gut

500 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
310 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 8 - Gut" "
122 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 1014 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
AC is outdated!
The AC was terrible, really loud and you couldn’t really turn it low. They sent someone to our room and he said he can only write a report that there‘s no difference between low and high. Since you can‘t open the windows, turning it off isn’t really an option. We had 2 very bad nights.
Aufenthalt von 2 Nächten im August 2023
Antwort von Eileen am 20. Aug. 2023
Good morning,We apologize about your experience with us. Your feedback is stronlgy appreciated, and it will be taken into consideration in order to allow us to improve our service. We hope that will give another chance with a better experience.

10/10 – Hervorragend

Kanika

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice staff
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Aleicia

Gut: Sauberkeit und Personal & Service
My room had no view but in image it showed a view which disappointed me a little
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 12. Mai 2024
Dear Guest,Thank you for staying with us and for your kind rating. We are saddened to hear that we did not meet your expectations this time. We would've loved to have been made aware of this sooner. Your input is very important to us as it helps us to improve and provide you with better service in the future.

10/10 – Hervorragend

Marilyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Centrally located with great public transportation. Clean and comfortable rooms. Friendly and helpful staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fouad am 11. Mai 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Dan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bredy V. am 12. Mai 2024
Dear Guest,Thank you for staying with us we appreciate your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Anum

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bredy V. am 11. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Anne Rochon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Proximity to Métro excellent, neighbourhood lovely. On-site breakfast overpriced.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Bredy V. am 10. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

8/10 – Gut

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The cleanliness was questionable at first in my day and second day of the stay. But once the issue was raised with the staff, they immediately to action.
Aufenthalt von 3 Nächten im April 2024
Antwort von Bredy V. am 9. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay we appreciate your feedback this will help us to improve and give you the best service your next time around.

2/10 – Ungenügend

Derek

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My recent stay at Montreal Sense was notably disappointing due to extremely poor service. The room was spacious and the bathroom was average, but these were the only commendable aspects of the hotel. Service was severely lacking; during our four-day visit, we did not receive any room service despite multiple promises from the reception staff that it would be addressed. This led to us having to manage basic tasks ourselves, including taking out the trash and retrieving fresh towels and water bottles—responsibilities typically handled by hotel staff. Upon checkout, we were told that the management would be informed and that we would be compensated for the inconvenience. However, we never received any follow-up communication. This lack of professionalism and follow-through was highly disappointing.
Aufenthalt von 5 Nächten im März 2024
Antwort von Bredy V. am 9. Mai 2024
Dear guest,Thank you for staying with us, I'm sorry that the service did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

6/10 – Okay

Alireza

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Nice location with easy access. Cheaply renovated rooms with older equipment (AC was really loud!) but decent size and clean rooms.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bredy V. am 8. Mai 2024
Dear guest,Thank you for staying with us, I'm sorry that the room did not meet your expectations, we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 – Hervorragend

Irene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to visit my son at McGill
Aufenthalt von 1 Nacht im April 2024
Antwort von Bredy V. am 8. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Nicole

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very clean and modern, staff was friendly and accommodating. It's situated in a lovely area with a wide variety of food options. While our stay was short, we enjoyed every bit of it!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 6. Mai 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Kayla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Fouad am 7. Mai 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

Francine, Montreal

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Disappointing! Very old, need a refresh. Too expensive for the low quality
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fouad am 6. Mai 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.

10/10 – Hervorragend

France

Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 1. Mai 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

10/10 – Hervorragend

Ian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent stay
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Richard, Victoria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Helpful, pleasant staff, a good area and comfy bed
Aufenthalt von 4 Nächten im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had no issues with the property. Check-in was seamless and quick, staff were nice enough. Hotel was presentable (nice lobby) and clean. The hotel is located in an amazing spot, close to Crescent Rd restaurants and pubs. Most things are within walking distance if you’re able to walk for a decent period of time. It’s right near the downtown core. Room was nice although the headboard of the beds was a little tattered and there was a small stain on the bedsheet, but nothing that really turned me off of the hotel. Everything was very clean and well kept. Would recommend.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 30. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Bredy V. am 9. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Matthew

I was very pleased with this hotel. The rooms were bigger than advertised and seemingly clean. The room was quiet even facing the street. Everyone at this location was kind and helpful. Definitely recommend if you’re in Montreal.
Aufenthalt von 4 Nächten im April 2024
Antwort von Bredy V am 28. Apr. 2024
Thank you for your feedback we are glad to hear that you enjoyed your stay with us, we will be more than happy to welcome you back.

10/10 – Hervorragend

Palina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 27. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Nicole

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were really nice and welcoming. It was close to a lot of places downtown would definitely stay there again, 10/10 recommend
Aufenthalt von 4 Nächten im April 2024
Antwort von Bredy V am 25. Apr. 2024
Dear Nicole,Thank you for staying with us and your kind comment.we will be happy to welcome you back.

10/10 – Hervorragend

Precious-Gift

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 25. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Zacharie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Très bel hôtel, près de tout!
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 22. Apr. 2024
Merci pour le retour et les mots gentils. Je suis heureux que nous vous ayons donné l'expérience que vous méritez.

8/10 – Gut

Mélissa

Aufenthalt von 1 Nacht im April 2024
Antwort von Bredy V. am 11. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon.

10/10 – Hervorragend

Matt

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed was super comfy the rooms where cosy and very nicely put together, the restaurant staff was amazing and food was incredible, amazing experience and will be back
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 21. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Olivia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great!
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 21. Apr. 2024
Thank you for your feedback. We are glad to have provided you with the SENS hotel experience that you deserve. We look forward to welcoming you back soon for another enjoyable stay!

8/10 – Gut

Liam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good hotel, great staff, great area, nice clean room, the ONLY critique, pillows a tad worn out! But that's a small issue maybe
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 21. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 – Gut

Alexander

Gut: Personal & Service
Good property overall. Only critique is that we noticed some fingerprints on the glasses in the room and appliances in kitchenette
Aufenthalt von 6 Nächten im April 2024
Antwort von Fouad am 21. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 – Gut

Harrison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Being from a small town in Nova Scotia, I wasn’t really sure what to look for but the Sens hotel I was really amazed with. The lady we dealt with at the desk was very sweet and I would recommend this place to anyone! Only thing I was confused about is breakfast, as everything is set out as a continental breakfast, so as you would think I went in and got some breakfast. The employee never informed me of being charged beforehand and came up behind me and told me I can’t have anything unless I pay. Other than that, thank you for the wonderful stay!
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

Crystal

Aufenthalt von 3 Nächten im April 2024
Antwort von Bredy V. am 9. Mai 2024
Dear Guest,Thank you for staying with us and your kind rating, we are glad to see you enjoyed your stay also hope to have you back with us soon and we appreciate your feedback this will help us to improve and give you the best service your next time around.

10/10 – Hervorragend

shannon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and beyond accommodating! Very clean and updated. Great walking distance to Metro and all things Montreal!
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Belinda

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Useful functional and clean room with great staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

6/10 – Okay

Bilal

Service and location is nice. Our room was ver average with no character. Cooling/heating was super loud.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for letting us know about your recent stay. Reviews like these give us an idea to address areas where we can definitely improve in the future. Customer satisfaction is our first priority here at SENS hotel, and we would love another opportunity to better serve you in the future.

4/10 – Schlecht

rosie

Verbesserungswürdig: Personal & Service
I arrived in a Thursday April 11/2024 I checked out the room. Only one robe. When there are two people.then I turned on the tv was not working. Asked numerous of times. Still nothing was done about the TV. Then they sent somebody upstairs finally in my room had no clue what he was doing and that was it. Oh, one more thing to add when we were checking in the One person that really stands out is Roberto very nice person. Keep up the good work.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for the feedback and apologies for any inconvenience we may have caused you during your stay. It is clear that we fell short in providing you with the SENS Hotel experience that you deserve. Customer satisfaction is our first priority here at SENS, and we would love another opportunity to better serve you in the future.

8/10 – Gut

Shane

Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Nico, Ste Therese

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nice place… parking was far
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 14. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

8/10 – Gut

Monica

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 20. Apr. 2024
Thank you for sharing your feedback, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Lucia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kind and courteous service! Will stay again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 13. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

6/10 – Okay

Dave

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The only concern I had was with the Sound coming from the Heater, it was too loud to keep on. luckily i didn't need Heat or AC. everything else was great
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 13. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were awesome. Rooms were clean
Aufenthalt von 4 Nächten im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Yelitza

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is located in a great location
Aufenthalt von 3 Nächten im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Suzanne, Stuart

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was fantastic. All front desk personnel were very helpful. Car valet available at additional cost. Near Musée des Beaux Arts and quite close to a metro stop.
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Will choose this again next time, very comfortable
Aufenthalt von 2 Nächten im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Lydia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good service
Aufenthalt von 2 Nächten im März 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Juan

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pet friendly, room is nice and clean, staff are very polite and professional. Variety of restaurant options within walking distance from the hotel. Highly recommend stays here.
Aufenthalt von 1 Nacht im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for the wonderful review, I'm so happy to see that you enjoyed your stay. I hope we will have an opportunity to welcome you back in the future!

8/10 – Gut

Khyu Kiien

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly staff, great location.
Aufenthalt von 4 Nächten im April 2024
Antwort von Fouad am 11. Apr. 2024
Thank you for sharing your experience, I'm so happy to see you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Fabien

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet and charming hotel, simple amenities and convenient location.
Aufenthalt von 4 Nächten im März 2024
Antwort von Melanie Boulianne am 7. Apr. 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future

10/10 – Hervorragend

Charlotte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service is great
Aufenthalt von 1 Nacht im März 2024
Antwort von Melanie Boulianne am 7. Apr. 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future

10/10 – Hervorragend

Norman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was an overnight stay only, but the room was large and well appointed. No complaints.
Aufenthalt von 1 Nacht im April 2024
Antwort von Melanie Boulianne am 7. Apr. 2024
Thank you for taking the time to share your experienceI am happy to see that your enjoyed your stay and we look forward to welcoming you back in the future