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Bewertungen von AC Hotel by Marriott Minneapolis Downtown

3.5 out of 5
AC Hotel by Marriott Minneapolis Downtown
401 Hennepin Avenue, Minneapolis, MN

Bewertungen

8,8

Hervorragend

637 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
229 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
77 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Kay, Hamburg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Moderne saubere Zimmer, aber wer schlafen möchte ist hier falsch.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Aaron Collins, Director of Operations am 3. März 2020
Thank you for your feedback. We are sorry to hear that you had some issues with your stay. We look forward to having you back in the near future.

10/10 – Hervorragend

Kathleen

Lovely place - stylish, clean, quiet and the breakfast offerings were generous and yummy. Staff was professional and helpful. Beware that parking in the adjacent privately-owned ramp (which is attached the hotel) is EXPENSIVE, and street parking is non-existent. Paying $37 to park in a dumpy and non-secured ramp for less than 24 hours dimmed the otherwise pleasant experience. As a single woman with a partial disability, valet parking would have been appreciated.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Elizabeth

Location
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ray

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Connor Mc. am 18. Mai 2024
Hello Ray,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

2/10 – Ungenügend

GC JOE

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I did not authorize this purchase or the stay- refund
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 18. Mai 2024
Hello GC Joe,Thank you for reaching out. I'm very sorry to hear about the booking that would have potentially been made under your account. Please feel free to reach out to the property or Expedia directly as we would like to investigate this issue further.Thank you,

10/10 – Hervorragend

Sarah

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kylee - GM am 15. Mai 2024
Sarah,Thank you for your feedback! We are thrilled to hear you enjoyed your stay with us at the AC Minneapolis downtown. We look forward to seeing you again soon.

10/10 – Hervorragend

Logan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Connor Mc. am 13. Mai 2024
Hello Logan,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay. Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

8/10 – Gut

Alex

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Tamala M. am 7. Mai 2024
Hello Alex! Thank you for your review on your recent stay with us at the AC Hotel Minneapolis! We are glad to see you enjoyed your stay with us. We look forward to seeing you again if your travels bring you back to Minneapolis.Thank you,

2/10 – Ungenügend

Anissah

Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Meryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 7. Mai 2024
Hello Meryl,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

6/10 – Okay

Cory

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall the property was clean and inviting. The staff were nice. However, we could barely sleep in our room. The lights/switches were confusing. We had a hard time turning off the lights on the structure under the tv, which seem unnecessary in the first place. So those stayed on most of the night.. The sheets were very crinkly noisy. The air system was very loud and kept coming on frequently. Also we were on the 5th floor and could still hear people talking/traffic on street level. I was also confused by the location of the coffee maker? I had to carry it somewhere else in the room just to plug it in and make coffee, which again seems unnecessary. Sometimes “fancy” isn’t always better.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylee - GM am 6. Mai 2024
Cory,I am sorry to hear that you were not able to get good rest while you were with us here at the hotel. I will send my Chief Engineer to inspect the HVAC noise as well. We apologize that your stay did not meet your expectations.

8/10 – Gut

Gene

Location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kylee - GM am 6. Mai 2024
Thank you for your review. We are glad to hear you enjoyed our location and look forward to welcoming you back again in the near future.

10/10 – Hervorragend

Vicky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean! Excellent breakfast. Friendly staff. We will return.
Aufenthalt von 2 Nächten im April 2024
Antwort von Connor Mc. am 3. Mai 2024
Hello Vicky,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Gretchen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Parking was great and reasonable, convenient for most venues, and room was right for our needs.
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 29. Apr. 2024
Hello Gretchen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

8/10 – Gut

Ellie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great besides having to pay for parking.
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 29. Apr. 2024
Hello Ellie,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

10/10 – Hervorragend

EILEEN

Excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 29. Apr. 2024
Hello Eileen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

10/10 – Hervorragend

Patrick, Brookings

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The facility was nice. Parking downtown is fair.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kylee - GM am 22. Apr. 2024
Patrick,Thank you for your positive feedback! We are delighted to hear you enjoyed your time with us.

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and helpful. The rooms were very clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 22. Apr. 2024
Eric,Thank you so much for the positive feedback! We are delighted you enjoyed your time with us and look forward to welcoming you back again in the near future.

10/10 – Hervorragend

Kevin

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast and espresso! Easy access to light rail.
Aufenthalt von 5 Nächten im April 2024
Antwort von Kylee - GM am 22. Apr. 2024
Kevin,Thank you for your positive feedback. We are delighted you enjoyed your time with us.

10/10 – Hervorragend

Louai

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent
Aufenthalt von 4 Nächten im April 2024
Antwort von Kylee - GM am 22. Apr. 2024
Louai,Thank you for your positive feedback! We are delighted to hear you enjoyed your stay with us.

10/10 – Hervorragend

Laura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are very comfortable and modern. The stuff is very friendly and attentive to details. The breakfast is very good with a variety of fruits, juice, breads, yogurt and ham. I truly enjoyed the stay and I recommend it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 15. Apr. 2024
Hi Joelene,Thank you for the great feedback regarding the breakfast offerings at the AC Minneapolis. We are glad to hear you enjoyed your time with us and look forward to seeing you again in the near future.

4/10 – Schlecht

Danielle

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 22. Apr. 2024
Danielle,We are so sorry to hear that you did not have a positive experience at our hotel. I invite you to reach out to me directly should you want to discuss this matter further. We appreciate your candid feedback.

10/10 – Hervorragend

Monica

Aufenthalt von 2 Nächten im April 2024
Antwort von Kylee - GM am 6. Mai 2024
Monica,Thank you for the 5-Star review! We are delighted to hear you enjoyed your stay with us.

10/10 – Hervorragend

Casey

Mit dem Partner gereist
Wonderful stay. Rooms seemed brand new. Hotel staff were so helpful and kind.
Aufenthalt von 3 Nächten im April 2024
Antwort von Kylee - GM am 11. Apr. 2024
Casey,Thank you so much for the positive feedback regarding your recent stay with us. We are delighted to hear you enjoyed your time with us and look forward to seeing you back again soon.

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The hotel itself was wonderful. Super clean and super comfortable. However, the parking rates are awful. I was under the assumption. The nightly parking rate was $29 but I was charged $40.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 11. Apr. 2024
Michelle,Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time here in Minneapolis. The rate for the parking is 37 and tax which is just over 40. Please let us know if you have any additional questions.

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im April 2024
Antwort von Connor Mc. am 29. Apr. 2024
Hello David,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,

8/10 – Gut

Kathryn

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
My biggest issue was the bartender. When we arrived we were told that the bar was open until 2am only to get back around 1230-1245 and he told us that he was closed now. The guy would leave and people were trying to get drinks and just leave because he was taking so long doing whatever he was doing. He then came around at one point and started putting hair gel in his hair while he was behind the bar. Overall the place was fine, but they need a new bartender.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 8. Apr. 2024
Kathryn,We are so sorry to hear about the issue with the bartender during your stay with us. We will be addressing this as a training opportunity with our team.

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was great, the only thing was that the parking price is really high $40 per night. The breakfast was okay, I will not recommend to pay extra for it, better to eat outside. But overall the hotel is really good, clean and great area.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kylee - GM am 8. Apr. 2024
Sharon,Thank you for taking the time to leave us a review. Our parking rates are comparable to all of the other hotels in the area. Alternately, the ramp does provide different prices should you not need the in and out privileges we provide. We are glad to hear you enjoyed your stay overall and hope to see you back again sometime soon.

10/10 – Hervorragend

Lee, Secacaus

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent room and very modern hotel. If you choose to park do not pay the hotel as they charge more than the garage
Aufenthalt von 1 Nacht im März 2024
Antwort von Kylee - GM am 25. März 2024
Lee,Thank you for taking the time to leave us a review! Our parking rates for the hotel allow unlimited in and our privileges for parking where the ramp is just single entry, hence the rate variance. We are delighted to hear you enjoyed your overall stay and look forward to welcoming you back again soon.

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel. Perfectly located in downtown. You do have to pay for parking just a heads up.
Aufenthalt von 4 Nächten im März 2024
Antwort von Connor Mc. am 20. März 2024
Hello Amanda,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

2/10 – Ungenügend

Jolene

Aufenthalt von 2 Nächten im März 2024
Antwort von Kylee - GM am 15. Apr. 2024
Hi Jolene,We are so sorry to hear you did not enjoy your stay with us.

10/10 – Hervorragend

Jacqueline

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed here to attend the Women’s Big 10 tournament at the beginning of March. Great location for this. The hotel was clean and quiet and the staff were wonderful. The hotel breakfast was included with what we booked and it was really good. Really happy with our stay here.
Aufenthalt von 3 Nächten im März 2024
Antwort von Kylee - GM am 14. März 2024
Hi Jacqueline,Thank you so much for taking the time to leave us a review! We are delighted to hear you enjoyed your time with us and we look forward to welcoming you back again in the near future. I will be sure to share the great feedback with our Food & Beverage team regarding our AC breakfast.

8/10 – Gut

Tricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Kylee - GM am 14. März 2024
Tricia,Thank you for taking the time to leave us a review. We appreciate the feedback and we look forward to welcoming you back again in the near future.

6/10 – Okay

Karla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was told the property was connected by skywalk - however they failed to mention it closed at 5:30 and on weekends. Parking was crazy expensive.
Aufenthalt von 3 Nächten im März 2024
Antwort von Kylee - GM am 12. März 2024
Karla,We are so sorry that the Skyway hours detracted from your overall experience. This is not something we have control of for their access hours. The parking ramp is 3rd party and you are able to pay them directly should you not need the in and out privileges which is sometimes cheaper than paying us. Our parking rates are standard in the market. We appreciate your candid feedback.

10/10 – Hervorragend

Emily

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly, professional, and helpful. Loved the extra bedding supplies for the sofa bed
Aufenthalt von 1 Nacht im März 2024
Antwort von Connor Mc. am 11. März 2024
Hello Emily,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Briane

Aufenthalt von 1 Nacht im März 2024
Antwort von Connor Mc. am 28. März 2024
Hello Briane,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay. Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Jessilyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Kylee - GM am 5. März 2024
Thank you for the fabulous review! We are thrilled to hear you enjoyed your stay.

8/10 – Gut

Dillan

Aufenthalt von 1 Nacht im März 2024
Antwort von Connor Mc. am 22. März 2024
Hello Dillan,Thank you very much for your feedback and review. We are very happy to hear you enjoyed your stay. Please feel free to contact me directly with any additional comments that could have made your stay better.Thank you,

10/10 – Hervorragend

Mehul, Sugar Land

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Connor Mc. am 1. März 2024
Hello Mehul,Thank you very much for providing your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

jordan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good clean and fun
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kylee - GM am 28. Feb. 2024
Jordan,Thank you so much for your kind words regarding your recent stay with us. We are delighted to hear you enjoyed your time in Minneapolis.

10/10 – Hervorragend

GABRIEL

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were nice, a little inconvenient that there was no microwave. Having a newborn with us, it would have been helpful to be able to warm up some water for her bottles.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Kylee - GM am 28. Feb. 2024
Gabriel,We are so sorry that you did not receive information regarding our microwaves. We do have a few available upon request as well as some in common spaces of the hotel including our lobby and 2nd floor. We are glad to hear you enjoyed your overall stay and look forward to welcoming you back again in the near future.

10/10 – Hervorragend

Madeline

Mit einer Gruppe gereist
Gut: Ausstattung
The staff at front desk were the nicest people upon check in. Everyone we talked to was exceptionally nice and went out of their way to chat with us.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Connor Mc. am 24. Feb. 2024
Hello Madeline,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

2/10 – Ungenügend

Chris

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Connor Mc. am 19. Feb. 2024
Hello Chris,Thank you very much for choosing the AC Hotel Minneapolis Downtown for your stay. I'm very sorry to hear that your stay was not up to standards we strive to deliver to our guests. Please feel free to reach out directly to share any additional details as to how we could have provided a better experience. I look forward to hearing from you.Thank you,

8/10 – Gut

dana, Cascade

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
My husband and I visited our daughter who attends the local college. Security on premise was great and professional. parking structure had skyway into hotel which was great for cold weather. The bed though, it really just ruined the experience for us. i have stenosis in my back and can adapt to most any hotel bed however this bed was HORRIBLE! please please add pillow toppers or change out mattresses. if not unfortunately we won’t be returning which is sad bc overall we had a great experience here. if you like a very very hard mattress though you will enjoy the beds. thanks for interest in review-DM
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kylee - GM am 21. Feb. 2024
Dana,Thank you for your feedback regarding your recent stay with us. I apologize to hear you felt the bed was not comfortable. We will have our maintenance team look into this further. I will be sure to pass along the positive feedback regarding our security team. We appreciate you taking the time to leave us a review.

10/10 – Hervorragend

Ashley

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Connor Mc. am 20. März 2024
Hello Ashley,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Korman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Connor Mc. am 19. Feb. 2024
Hello Korman,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you the next time your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Deborah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms were clean and quiet; the staff were very friendly and helpful. Will definitely stay here again.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Connor Mc. am 19. Feb. 2024
Hello Deborah,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you the next time your travels bring you back to Minneapolis.Thank you,

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly staff, very clean and unique room. Parking was very easy and reasonably priced for downtown. If we were going to another concert or event in the area we'd book here again!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kylee - GM am 14. Feb. 2024
Chris,Thank you so much for taking time out of your busy schedule to leave us a review. We are thrilled to hear you enjoyed your stay with us and the proximity to the venues downtown. We look forward to seeing you again soon.

10/10 – Hervorragend

Alexis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super friendly and fun to talk to
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kylee - GM am 14. Feb. 2024
Alexis,Thank you so much for your feedback regarding your recent stay. We are delighted to hear you enjoyed talking to our team and that they made you feel welcome. We can't wait to see you again next time.

10/10 – Hervorragend

KIEYONN

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kylee - GM am 14. Feb. 2024
Keiyonn,Thank you for leaving us a 5-star review. We are thrilled you enjoyed your stay with us.