Sascha, thank you for choosing Extended Stay America. We are glad your overall stay with us was satisfactory. However, we regret your sleep was disrupted by noise from the highway. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management

Sascha, we appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay. We wish to have been informed about these issues as our front office team would have done their best to make your trip a better one. Thank you for being our guest, and we hope to have the opportunity of hosting you again soon. Sincerely, Hotel Management

Dear Tim, Thank you for taking the time to share your feedback regarding your recent stay. We express our sincere apologies for failing to meet your expectations and for the subpar experience you had. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. We will work with the relevant individuals to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.Sincerely,Hotel Management

Dear Deron, Thank you for your feedback regarding your stay at Extended Stay America. We work hard to ensure our guests have a comfortable and memorable stay, so we are pleased that we exceeded all of your expectations and that you found us to be of great value. Thank you for recommending us to fellow online travelers, and we look forward to seeing you again.Sincerely,Hotel Management

Dear Jill, Thank you for the kind review. We are pleased everything went great for you during your visit and that our excellent location made it even better. We will continue to strive for improvements at every turn, and your feedback is instrumental towards that goal. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Joe, Thank you for staying at Extended Stay America. It brought us great joy to hear that you enjoyed your stay with us and appreciated the variety of restaurant options available nearby. Thank you for your kind words and recommendation. We eagerly anticipate your next visit and hope to exceed your expectations once again.Sincerely,Hotel Management

Dear Kelsey, We are very disappointed that we did not meet your expectations during your visit. Please know that the comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have experienced. Also, we maintain round-the-clock security on our premises to ensure the safety of all our guests. Your feedback allows us the opportunity to improve our guest experience continuously. We hope you will give us another chance to prove that we are committed to providing outstanding hospitality to every guest. Sincerely,Hotel Management

Dear Jadah, We appreciate your feedback and are glad your overall stay was pleasant. It was our pleasure hosting you, and we hope you will return any time your travels bring you this way. Sincerely,Hotel Management

Dear Inderjit, Thank you very much for staying at our hotel. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this matter with our housekeeping department. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management

Dear Inderjit, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect, but we appreciate you mentioning that you were pleased with most of our services. We value hearing from our guests as this lets us know where we need to focus our attention to improve our guest experience. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management

Dear Chao, Thank you for choosing to stay at our hotel during your recent visit to our area. We apologize for any inconvenience you experienced during your stay, and we have shared your feedback with our team for review and action. We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management

Dear Jonathan, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Hotel Management

Dear Zachary, Thank you for your kind review. It is always a pleasure to receive feedback from our guests. Our team works hard to provide excellent service, as well as clean and comfortable accommodations, so we appreciate your compliments. We are grateful that you have chosen us as your preferred hotel whenever you are in the area. Thank you for choosing Extended Stay America, and we look forward to your next visit.Sincerely,Hotel Management

Dear Michael, We appreciate you choosing Extended Stay America and writing a review. It's great to know you had a wonderful stay and enjoyed all we offer! Your suggestions are much appreciated and shared with our team. Please revisit us soon. Sincerely,Hotel Management

Dear Mark, Thank you for taking the time to review your stay. We are very concerned about your experience and are genuinely sorry we did not meet your expectations. Our top priority is a clean, comfortable suite; we will work with our staff to ensure this is an isolated issue. Please give us another chance to provide you with the stay you deserve the next time your travels bring you our way. Sincerely,Hotel Management

Dear LADONNA, We would like to express our gratitude for your recent stay with us and hope that it was a pleasant experience. However, we regret your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management

Dear David, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are glad that you were satisfied with everything we offered. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Karen, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your candid feedback is invaluable in our continuous efforts to improve, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management

Dear Donna, We are grateful for your kind words and for claiming us as your favorite hotel you have ever visited! It is always wonderful to see when guests can enjoy everything about our hotel. We genuinely pride ourselves on providing an exceptional stay for our guests; it means the world to us when we succeed. Our staff is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management

Dear Donna, Thank you so much for this excellent review. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay great. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management

Dear Janet, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all your expectations and that you found us to be of great value. We would be delighted to accommodate you again and hope you will visit us soon.Sincerely,Hotel Management

Dear Duvall, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management

Dear Della, Thank you for choosing Extended Stay America. It is glad to know you had a good stay. However, we are sorry for the discomfort you felt with the comforts of the bed in your room. Our front desk is always there to help you. Please visit us another time for the next enjoyable experience.Sincerely,Hotel Management

Dear Jerry, Thank you for being our guest. We are sorry for not meeting your expectations. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. Our desk staff is always available to help you. Your comments are vital, and we will work on them so that your next visit to our hotel is a seamless experience. Sincerely,Hotel Management