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Bewertungen von Towneplace Suites by Marriott Miami Airport W

2.5 out of 5
Towneplace Suites by Marriott Miami Airport W
10505 Nw 36th St, Doral, FL

Bewertungen

7,0

Gut

305 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
251 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
161 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
109 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
175 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

7,4/10

Personal & Service

6,6/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Zair

Gut: Sauberkeit und Personal & Service
Nice hotel
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Arlene

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Property not well marked. Bathroom dated and not clean. Insufficient utensils in kitchenette. Lobby personnel not helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 23. Mai 2024
Thank you for taking the time to review your stay with us. I regret to hear that your stay did not meet your expectations. I have shared your comments with my management team to ensure that these concerns are looked into and addressed. I hope that you will allow us the opportunity to welcome you back should your travels bring you back to the Miami area in the future.

2/10 – Ungenügend

moses

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The place was dirty, and outdated
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Charlie O am 11. Mai 2024
Thank you for taking the time to review your stay with us. I regret to hear that your experience was not to your expectations. I have shared your comments with my management team, to ensure these concerns are looked into and addressed. Providing our guests with a clean and fresh atmosphere is very important to us and I regret that we were unable to achieve that during your recent stay with us. We hope you will allow us the opportunity to welcome you back and redeem ourselves should your travels bring you back to the area in the future.

6/10 – Okay

Harold

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The room smelled wet and moldy and the cook top did not work had to move three rooms until could find one without the smell or problems. Did not find that in room stayed in frig was rocking and table was lose with the legs and the tub has issues. The toilet set loss pool had dirt in it
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Charlie O. am 7. Mai 2024
Thank you for taking the time to review your stay with us. I regret to hear of the issues you faced during your stay with us. I have shared your comments with my team and assure you that we will be looking into and addressing these concerns accordingly. I hope that you will allow us the opportunity to welcome you back should your travels bring you back to the Miami area in the future.

6/10 – Okay

Myrsha

Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The tub was rusting and mirror was damaged. Several door hinges were rusting as well. The property could use some renovation but otherwise it was quiet and a pleasant stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Charlie O. am 6. Mai 2024
Thank you for taking the time to review your stay with us. I regret to hear of the concerns you mentioned. The hotel is scheduled to undergo a renovation in the coming months. We hope to welcome you back to our new and improved hotel once the renovation is complete.

10/10 – Hervorragend

Rafael, MERIDA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 4 Nächten im April 2024
Antwort von Charlie O. am 6. Mai 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

8/10 – Gut

Ronny

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La estancia está cerca de todo y es seguro
Aufenthalt von 4 Nächten im April 2024
Antwort von Charlie O. am 30. Apr. 2024
Thank you for taking the time to review your stay with us. We are glad you enjoyed your experience and hope to welcome you back soon.

10/10 – Hervorragend

Egon, Paramaribo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The area is safe. The property needs some maintenance
Aufenthalt von 2 Nächten im April 2024
Antwort von Charlie O. am 16. Apr. 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

10/10 – Hervorragend

Christina

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Charlie O. am 16. Apr. 2024
Thank you for taking the time to rate your experience with us. We hope to welcome you back soon.

2/10 – Ungenügend

Ana

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Charlie O. am 9. Apr. 2024
Thank you for taking the time to rate your experience with us. I regret to hear that we were not able to meet your expectations. I hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future.

4/10 – Schlecht

MYSTY

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is dated, rooms are disgusting and old. Desperate need of renovation
Aufenthalt von 1 Nacht im April 2024
Antwort von Charlie O. am 7. Apr. 2024
Thank you for taking the time to review your stay with us. I regret to hear that your stay did not meet your expectations. I have shared your comments with my team to ensure we are doing everything possible to ensure that these issues are addressed as we head into our renovation in the coming months. We hope to welcome you back in the future.

10/10 – Hervorragend

Julio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Todo bien
Aufenthalt von 1 Nacht im April 2024
Antwort von Charlie O. am 16. Apr. 2024
Thank you for taking the time to rate your experience with us. We hope to welcome you back soon.

4/10 – Schlecht

Matthew

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Arrival was good and easy to park and get to from the airport. Staff friendly. Exterior looks ok but inside it’s a bit run down. Found a cockroach in the kitchen. Surfaces were sticky as though they hadn’t been cleaned properly. There are a lot of good amenities locally though.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 6. Apr. 2024
Thank you for taking the time to review your stay with us. I regret to hear that we were unable to meet your expectations on your recent stay with us. I have shared your comments with my management team and assure you that these concerns will be addressed accordingly. We hope you will allow us the opportunity to redeem ourselves and welcome you back in the future.

10/10 – Hervorragend

Mytzi, Guaynabo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk service was very good. Staff was very attentive and courteous.
Aufenthalt von 8 Nächten im März 2024
Antwort von Charlie O. am 29. März 2024
Thank you for taking the time to review your stay with us. I am happy to hear that you enjoyed your experience. We hope to welcome you back soon.

8/10 – Gut

Sesnarine

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Service and staff was great. We were comfortable. However the carpets seemed a little dusty.
Aufenthalt von 7 Nächten im März 2024
Antwort von Charlie O. am 29. März 2024
Thank you for taking the time to share your experience with us. I will share your comments with my housekeeping team to ensure that they are looking into the carpet cleanliness. We hope to welcome you back soon.

10/10 – Hervorragend

Julio

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Todo perfecto
Aufenthalt von 4 Nächten im März 2024
Antwort von Charlie O. am 28. März 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

10/10 – Hervorragend

liliana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is comfortable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 28. März 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon.

8/10 – Gut

Inga

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Charlie O. am 28. März 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back soon.

8/10 – Gut

Carmen

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im März 2024
Antwort von Charlie O. am 25. März 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back soon.

10/10 – Hervorragend

James and Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very convenient for our needs, and the staff was perfect.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 25. März 2024
Thank you for taking the time to review your stay. We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 – Gut

Yann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Qualité/prix Propre, secteur sécuritaire. Personnel amicale et compétent À 30 minutes de l aéroport de Miami Parcontre la chambre suite est assez usée , divant lit très inconfortable. Déjeuner complet et correct pour une famille. Parfait pour une nuit à prix abordable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 19. März 2024
Thank you for taking the time to review your experience with us. I have shared your feedback with my management team to ensure that the issue you mentioned with regard to the mattress comfort is looked into and addressed. We hope you will allow us the opportunity to welcome you back soon.

8/10 – Gut

Jessica, QUEBRADILLAS

Aufenthalt von 3 Nächten im März 2024
Antwort von Charlie O. am 19. März 2024
Thank you for taking the time to rate your stay with us. We hope to welcome you back soon,

8/10 – Gut

Miguel

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Nettoyage des placards de la cuisine a revoir matelas du canapé lit devrait être remplacé salle de petit déjeuner trop petite ,bonne accueil et bon service
Antwort von Charlie O. am 17. März 2024
Thank you for sharing your feedback with us. I will share your feedback with my leadership team and I assure you that these issues will be looked into and addressed accordingly. We hope to welcome you back soon.

6/10 – Okay

Nate

Mit der Familie gereist
Gut: Personal & Service
In a good area. Busy place. Needs updated. Staff was flying solo checking in and helping guests. Rock star. Weed smell in our room. One night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 17. März 2024
Thank you for taking the time to review your stay. I regret to hear of the situation you had with regards to the smell of your room. I will share this my leadership team to ensure that this is looked into and addressed. I hope you will allow us the opportunity to welcome you back in the future.

6/10 – Okay

Patricia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 11. März 2024
Thank you for taking the time to rate your experience with us. I regret that we were not able to fully meet your expectations. I hope you will allow us an opportunity to welcome you back and redeem ourselves should your travels bring you back to the Doral area in the future.

10/10 – Hervorragend

Pedro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Charlie O. am 10. März 2024
Thank you for taking the time to rate your experience with us. We hope to welcome you back soon.

2/10 – Ungenügend

Mark

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Dirty stained carpet and furniture. Stay elsewhere
Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 7. März 2024
Thank you for taking the time to review your stay with us. I regret to hear of the inconveniences you faced during your stay with us. I have shared your comments with my management team to ensure that these issues are looked into and addressed accordingly. I hope that you will allow us the opportunity to redeem ourselves and welcome you back should your travels bring you back to the Miami area in the future.

10/10 – Hervorragend

Sydney

Aufenthalt von 1 Nacht im März 2024
Antwort von Charlie O. am 4. März 2024
Thank you for taking the time to rate your stay with us. I am very happy that we were able to provide you with an enjoyable experience. We hope to welcome you back soon.

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room could use a new mattress, overall room was good, clean
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Charlie O. am 29. Feb. 2024
Thank you for taking the time to review your stay with us. I am glad to hear we were able to provide you with an enjoyable experience and hope to welcome you back soon.

10/10 – Hervorragend

Carlos

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

8/10 – Gut

Oscar, Alajuela

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Some maintenance will be required but besides it all good
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

2/10 – Ungenügend

Mahmoud

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property needs massive renovation
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. I regret to hear of the experience you had with us. The hotel has recently had a change of management and we are working to ensure that the issues you mentioned are looked into and addressed accordingly. I sincerely apologize for the inconvenience you had and assure you that I will be working with my team to ensure that these issues are addressed. I hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future. -Charlie Ortigosa, General Manager

10/10 – Hervorragend

Maria Jerez

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice and convenient for me!👍
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your stay with us. We are glad to hear you enjoyed your stay with us. We hope to welcome you back soon.

8/10 – Gut

Gifford Adrian

Mit der Familie gereist
Gut: Personal & Service
The breakfast was good, however due to the constant influx of persons staying at the hotel, the dining area is inadequate to cope with the number of visitors.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

4/10 – Schlecht

cesar

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
SUCIO MAL OLOR SOFA CAMA VIEJO ROTOS ETC ETC ETC
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. I regret to hear of the experience you had with us. The hotel has recently had a change of management and we are working to ensure that the issues you mentioned are looked into and addressed accordingly. I sincerely apologize for the inconvenience you had and assure you that I will be working with my team to ensure that these issues are addressed. I hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future. -Charlie Ortigosa, General Manager

10/10 – Hervorragend

kiran

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was there with my wife and 2 kids from February 8 - 12 and the staff was very friendly and welcoming, always willing to assist. The room we got was ideal as it was on the ground floor right next to the dining area and lobby...thank you so much for that. It was our first time staying there but after this wonderful experience, it definitely will not be our last.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. Providing our guests with an enjoyable experience is important to us and I am glad to hear we were able to make your stay an enjoyable one, we hope to welcome you back soon.

8/10 – Gut

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente ubicación desayuno aceptables
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. we hope to welcome you back soon.

6/10 – Okay

Ashwin

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to rate your experience with us. We hope to welcome you back soon.

8/10 – Gut

Mario

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
El hotel necesita mantenimiento y renovación.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your stay with us. We hope to welcome you back soon.

6/10 – Okay

Maurizio

Mit der Familie gereist
Buena atención de parte de todos los empleados del Hotel pero lo malo es el desayuno, no apto para personas que comen comida sana
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your stay with us. I will share your comments with my team to ensure that we are reviewing our menu options to provide our guests with the best possible options in order to accommodate as many dietary needs as possible. We hope to welcome you back soon.

10/10 – Hervorragend

paula melibea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

10/10 – Hervorragend

Luis, Mata Redonda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good, nice place, convenient and affordable.
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

10/10 – Hervorragend

David, San Juan

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, just a few minutes to everything, the crew are very helpful and friendly.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

2/10 – Ungenügend

Chesly

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. I regret to hear that we failed to meet your expectations. We apologize for any inconvenience you experienced and hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future.

2/10 – Ungenügend

Maritza del Carmen

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are sorry to hear that we were unable to meet your expectations. We hope you will allow us the opportunity to serve you again should your travels bring you back to the Miami area in the future.

6/10 – Okay

Claude

Mit dem Partner gereist
Gut: Sauberkeit
Situé au milieu d'un Park Industriel, restaurant à plusieurs coins de rue du complexe et pas de transport pour le port ou l'aéroport
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are sorry to hear that we were unable to meet your expectations. We hope you will allow us the opportunity to serve you again should your travels bring you back to the Miami area in the future.

10/10 – Hervorragend

JIAO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
everything is good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to rate your stay with us. We are happy that you enjoyed your stay with us and hope to welcome you back soon.

2/10 – Ungenügend

Rachael, Santa Cruz

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was dirty, moldy and had little roach like insects. We were there for 2 weeks. In that time, our room was cleaned maybe 4 times. It was utterly disgusting
Aufenthalt von 16 Nächten im November 2023
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. I regret to hear of the experience you had with us. The hotel has recently had a change of management and we are working to ensure that the issues you mentioned are looked into and addressed accordingly. I sincerely apologize for the inconvenience you had and assure you that I will be working with my team to ensure that these issues are addressed. I hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future. -Charlie Ortigosa, General Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Hay mucha oportunidad de mejorarlo
Tienen mucha oportunidad de mejorar la variedad en el desayuno y las facilidades del salón comedor donde es servido ya que es extremadamente pequeño e incómodo para la cantidad de habitaciones/huespedes en el hotel. También, es hora de remover/cambiar las alfombras en pasillos y cuartos. En vez mejor piso de cerámica, menos ácaros, sucio atrapado, etc
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Charlie O. am 27. Feb. 2024
Thank you for taking the time to review your stay with us. We are sorry to hear that we were unable to meet your expectations. We hope you will allow us the opportunity to serve you again should your travels bring you back to the Miami area in the future.

2/10 – Ungenügend

Danisleidys

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy sucio el lugar, el servicio malísimo.
Aufenthalt von 4 Nächten im November 2023
Antwort von Charlie O. am 26. Feb. 2024
Thank you for taking the time to review your experience with us. I regret to hear of the experience you had with us. The hotel has recently had a change of management and we are working to ensure that the issues you mentioned are looked into and addressed accordingly. I sincerely apologize for the inconvenience you had and assure you that I will be working with my team to ensure that these issues are addressed. I hope that you will allow us the opportunity to redeem ourselves should your travels bring you back to the Miami area in the future. -Charlie Ortigosa, General Manager