We're delighted to hear our staff made your experience positive, Andreas. Your feedback is very valuable to us! Thank you.

Dear Björn. Thank you for sharing your experience with us. We are glad you enjoyed your stay and hope to have you back soon!

Dear Florian. Thank you for sharing your experience with us. We really appreciate your feedback. Best Regards

Thank you, Raul! We're glad to hear that our staff Julie was amazing during your stay. We hope to welcome you back soon!

Thank you for your positive feedback, Kevin! We're glad to hear that our staff was able to assist you with your bags and packages despite the elevator issue. We've taken note of the situation and will strive to ensure a smoother experience for all our guests in the future.

Thank you for your feedback.

Buenas tardes Laura, muchas gracias por el review, esperamos verte de vuelta pronto.

Thank you for staying with us, Fredy Noel! We look forward to welcoming you back soon.

When a guest takes the time to write, we are especially grateful. We are pleased to hear that you had an enjoyable stay. At Sonesta, we constantly strive to ensure that all of our guests are well taken care of, and we never tire.

Thank you for the kind words, Alberto! We're glad you had a great experience with our customer service.

Thank you for your comments, Andre. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

Thank you for your comments, Carissa. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

Thank you for your comments, Carlos. We're sorry about the elevator issue. We are diligently working on it and will resolve it as soon as possible. We wish to welcome you back to the hotel soon!

Thank you, David! We're glad to hear that our staff was helpful during your visit. Sorry about the elevator, but we're happy to hear that everything else went well!

Thank you for your feedback, Moises! We appreciate your input and will definitely take it into consideration for future improvements.

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comment. We will address that as soon as possible, and we wish to welcome you back to the hotel soon!

Thank you for staying with us, Loren! We look forward to welcoming you back soon.

Thank you for sharing your thoughts, Antonio. Your feedback helps us improve. We hope to welcome you back soon!

Thank you for taking the time to give us the feedback; we really appreciate it and are sorry about the inconvenience it may have caused you. Best Regards

Thank you for sharing your thoughts, Laquasia. Your feedback helps us improve. We hope to welcome you back soon!

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

Thank you for the kind words, Daisy! We're thrilled to hear that you found our room excellent and outstandingly clean.

Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

Thank you for sharing your experience with us. We will do our best to improve.

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

We're delighted to hear that you loved the hotel, Lourdes! It's wonderful to know that our staff was able to accommodate you and your grandmother on the first floor despite the elevator issue. We appreciate your understanding and support.

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Thank you for sharing your experience with us. We will do our best to improve.

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

It’s great to know that your stay with us at Sonesta was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests!

Thank you for choosing Sonesta, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.

Thank you for sharing your experience with us.

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

Thank you for sharing your experience with us. We will do our best to improve.

Thank you for sharing your experience with us.

Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose Sonesta in your future travels.

We're so sorry to hear about your experience, Juan. We aim to provide top-notch service, and we regret to see that we missed the mark. Your feedback is greatly appreciated, and we will take the necessary steps to improve.

Amazing! We're so happy to hear that you had such a great experience with us, Tony!

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!

Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Thank you, Brittany, for taking the time to share your feedback. We are delighted to hear that our staff provided exceptional service and that you enjoyed the amenities in your room. Your safety and comfort are our top priorities, and we're thrilled that you felt at ease exploring the area. We look forward to your next visit!

Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

Good afternoon Rosie, Thank you for your review, I'd like to point out that our pool is open from 6am to 10pm and it was open at those times during your stay.