Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
210 von insgesamt 501 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
210
116 von insgesamt 501 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
116
78 von insgesamt 501 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
78
45 von insgesamt 501 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
45
52 von insgesamt 501 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
52
8,0/10
Sauberkeit
7,8/10
Personal & Service
7,6/10
Ausstattung
7,4/10
Zustand der Unterkunft
7,8/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Stephan
Mit der Familie gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Blick aufs Meer
Direkt an der Beach gelegen, ist das Hotel perfekt für ein Aufstehen mit Blick auf das Meer am Morgen! Auch wenn das Hotel auf den ersten Blick renoviert ist, merkt man nach wie vor, dass es in die Jahre gekommen ist. Trotzdem empfehlenswert
Stephan
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 26. Feb. 2024
Dear Stephan, Thank you for evaluating your recent stay with us. We are glad our location perfectly suited your travel needs and that you enjoyed the amazing views of the sea. Additionally, we value your comments about our property and will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again, and we look forward to your future visit to Holiday Inn Miami Beach-Oceanfront. Luis Arellano General Manager
10/10 – Hervorragend
Peter
Mit der Familie gereist
25. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this hotel!!!!
Peter
Aufenthalt von 5 Nächten im Januar 2024
Antwort von General Manager am 26. Jan. 2024
Dear Peter, Thank you for the fantastic review of your stay at Holiday Inn Miami Beach-Oceanfront! It is always rewarding for our team to receive such positive feedback, as it serves as a confirmation of our commitment to delivering exceptional service. We hope you are already planning your next vacation with us. Luis ArellanoGeneral Manager
10/10 – Hervorragend
Ernesto, Miami Beach
26. Mai 2024
Gut: Sauberkeit und Zustand der Unterkunft
Excellent
Ernesto
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Luis Arellano General Manager am 27. Mai 2024
Dear Ernesto, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Luis ArellanoGeneral Manager
4/10 – Schlecht
rajkumar
Mit der Familie gereist
26. Mai 2024
Gut: Personal & Service
On the beach. Public transportation was good and Walkable.
No balconies.Toilet wasn’t refreshing properly.lot of sea weeds in beach area.
rajkumar
Aufenthalt von 2 Nächten im Mai 2024
4/10 – Schlecht
Sana
Mit der Familie gereist
26. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The property is in poor condition. Bathrooms and rooms needs upgrades. Our bathroom tub was unsafe to use because it was wobbly.
Sana
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
RICHARD
Mit dem Partner gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tres bel hotel
RICHARD
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear Richard, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Holiday Inn Miami Beach-Oceanfront, and we look forward to welcoming you again soon.Luis ArellanoGeneral Manager
10/10 – Hervorragend
April
Mit der Familie und kleinen Kindern gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved this property! Literally less than a minute walk to the beach. Beaches in Miami can be iffy but this is a beautiful part. The staff is really sweet & all very attentive! The restaurant had great food & recommend paying to get the breakfast included (I questioned it bc I’ve had terrible breakfasts with other places, but the buffet is great)!
April
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 24. Mai 2024
Dear April, Thank you for sharing your review. We are delighted to hear that you loved your stay at our property! Being just a short walk from the beach is definitely one of the highlights of our location, and we are glad you enjoyed it. It's wonderful to know that you found our staff to be courteous and pleasant - providing exceptional service is our top priority. We are delighted that you enjoyed the food at our restaurant, and we are happy to hear that you found the breakfast buffet to be worth it. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future.Luis Arellano,General Manager
4/10 – Schlecht
Sana
22. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Sana
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 24. Mai 2024
Dear Sana, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always strive to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Luis Arellano,General Manager
10/10 – Hervorragend
FAHEEM
Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff
FAHEEM
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Faheem, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope to welcome you again soon.Luis Arellano,General Manager
8/10 – Gut
Yvena
Geschäftlich gereist, Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is still under construction
But pretty nice
Great customer
Bring money for valet parking for every where.
Yvena
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Yvena, Thank you for taking the time to review your recent experience at Holiday Inn Miami Beach-Oceanfront. We are thrilled to read you loved our excellent service and had an overall enjoyable time while you were here. We value all your comments and have taken note of them. We appreciate your feedback and hope to have you as our guest again. Luis Arellano,General Manager
4/10 – Schlecht
Shohreh
17. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Shohreh
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 19. Mai 2024
Dear Shohreh, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Luis Arellano,General Manager
10/10 – Hervorragend
Sanjay
Mit der Familie gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Beachfront location
Sanjay
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Sanjay, We appreciate your feedback. Thank you for mentioning how close we are to the beach. Our guests frequently mention our excellent location, and we are happy this was your experience as well. Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We hope you are already planning another trip our way!Luis Arellano,General Manager
8/10 – Gut
Patricia
16. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Patricia
Aufenthalt von 3 Nächten im März 2024
Antwort von GENERAL MANAGER am 18. Mai 2024
Dear Patricia, We are pleased you enjoyed your stay at Holiday Inn Miami Beach-Oceanfront and had a memorable experience. We appreciate your kind rating. Thank you for being our guest, and we look forward to your return.Luis Arellano,General Manager
8/10 – Gut
Leo
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The pool and direct access to the pool are great. As most buildings in Miami Beach it needs maintenance but this wasn’t all to bad. My only complaint was that the airco was either hot or cold. Nothing in between. It turned out that they had some problems with the system. Which brings me back to the maintenance issue. But all in all a good place to stay.
Leo
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Leo, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and sharing your feedback. We are glad that you loved the convenient access to the beach. However, we hope you will accept our apologies for any disturbances the air conditioning unit in your room caused. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. We look forward to having you visit with us again. Luis ArellanoGeneral Manager
8/10 – Gut
Laurence Marie Jose, Bois colombes
Mit dem Partner gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Très sympa chambre spacieuse petit dej excellent personnel très sympa piscine sublime en bord de plage dommage que les charges (taxes habitation) soient si chers
Laurence Marie Jose
Aufenthalt von 13 Nächten im April 2024
Antwort von General Manager am 15. Mai 2024
Dear Mr. Jose, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for the nice rating. We are glad that you loved our spacious accommodations and breakfast offerings. It is also lovely to know that your interactions with our staff have been so exceptional. We will certainly share your words of appreciation with them. However, we regret any concerns regarding the additional charges and will share your feedback appropriately. We hope to see you again soon.Luis ArellanoGeneral Manager
2/10 – Ungenügend
Kevin
12. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
They overcharged me at front desk when I already had my reservation payed and booked. Food was also not included so I had to pay extra, I thought it already came with the reservation included. The rooms were very small and nothing in them besides the beds.
Kevin
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Kevin, Thank you for sharing your experience. It is disappointing to read about issues you had during your time with us, and we are sorry for not meeting your expectations with regard to the room. We also sincerely apologize for the billing concern that you are having. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experiences on all levels.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Theresa
Mit der Familie gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel has a fun and relaxing feel to it. Beautiful view of ocean and lovely walking trail with view of ocean. Very pretty property! Staff was great and happy to help with what you may want.
Theresa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 12. Mai 2024
Dear Theresa, Thank you for the kind review of Holiday Inn Miami Beach-Oceanfront. We are thrilled to read about your fantastic stay and how much you enjoyed our beautiful property and the views. We work hard to deliver a great experience for all of our guests so your compliments about our team are a pleasure to read. We look forward to welcoming you back on your next visit to the area.Luis Arellano,General Manager
6/10 – Okay
Jordan
8. Mai 2024
Verbesserungswürdig: Personal & Service
it was average at best. Staff were not very friendly or helpful.
Jordan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Jordan, Thank you for choosing us and also for your review. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We would love to have another opportunity to show you the outstanding hospitality you deserve. Luis Arellano,General Manager
10/10 – Hervorragend
Stacey
Mit einer Gruppe gereist
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great time
Stacey
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 9. Mai 2024
Dear Stacey, Thank you so much for your generous review. We are glad that everything went well during your stay and that our services and amenities made for a memorable experience. Thank you once again for choosing Holiday Inn Miami Beach-Oceanfront, and we look forward to having the opportunity to welcome you back any time you are in the area.Luis Arellano,General Manager
8/10 – Gut
Sharonda
Mit dem Partner gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was as close to the beach as you can get. The pool is a little cold and small, but with the beach about 50 ft away, it didn't really matter much. Also, be aware of the details of your reservation. Not all reservations include breakfast, which is about $30 pp for the buffet or you can order off of the menu. Overall, the property was nice and clean.
Sharonda
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Sharonda, Thank you for being our guest and sharing your feedback. We are delighted that our proximity to the beach was a highlight of your stay and made your visit more enjoyable. We also appreciate you mentioning our well-maintained and spotless property. However, we regret not meeting all of your expectations. It was a pleasure hosting you, and we look forward to your next stay at Holiday Inn Miami Beach-Oceanfront.Luis Arellano,General Manager
4/10 – Schlecht
Solomon
6. Mai 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The noise was terrible from the AC UNITS…crazy rattling sound every time it went on and wakes you up during the night….. hallways had towels dumped outside…… service aren’t desk was cold and unfriendy as well as not accommodating at all!
Solomon
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Solomon, Thank you for staying with us and sharing your feedback. Please accept our apologies for the noise disturbances you experienced from the AC unit. We appreciate you bringing this to our attention, and we will address this with our maintenance team so future guests do not face the same problem. Furthermore, we are sorry for the service issues you experienced during your stay. We will address these issues with the relevant teams to improve our guest experience. We are grateful for your patience and hope you will give us another chance to provide you with the hospitality we are known for on your next visit to the area. Luis Arellano,General Manager
2/10 – Ungenügend
Gemalyn
Mit der Familie gereist
5. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
love the hotel but asual they always charge you again even my room is fully paid already by paypal expedia i have reciept thats it was paid for ask the front desk upon check out If everything is ok my room fully paid i should got my deposit back . 5mins later got message from the bank that the hotel is charging me again . I would understand if thry charge me again but it should just only be the valley parking because the room been paid already. I am not happy at all i am hoping to get answer by monday .
Gemalyn
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 6. Mai 2024
Dear Gemalyn, Thank you for taking the time to share your review. Please accept our apologies for the billing-related concerns you outlined and the service shortfalls you experienced. We make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately, and we are grateful for your patience.Luis Arellano,General Manager
10/10 – Hervorragend
Boris
4. Mai 2024
Boris
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 25. Mai 2024
Dear Boris, Thank you for your recent stay at the Holiday Inn Miami Beach-Oceanfront and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Luis Arellano,General Manager
4/10 – Schlecht
Victoria
3. Mai 2024
Victoria
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 24. Mai 2024
Dear Victoria, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Luis Arellano,General Manager
8/10 – Gut
Sergiy
3. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Sergiy
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 5. Mai 2024
Dear Sergiy, We are delighted you enjoyed your stay at Holiday Inn Miami Beach-Oceanfront. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we met your expectations. We hope you will come back whenever your travels bring you to our area.Luis Arellano,General Manager
10/10 – Hervorragend
Simon
Mit dem Partner gereist
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal location.
Simon
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 3. Mai 2024
Dear Simon, Thank you for the wonderful review. We are so glad our location worked well for you and that it met your expectations. Thank you for being our guest, and we look forward to your next visit to the Holiday Inn Miami Beach-Oceanfront.Luis Arellano,General Manager
10/10 – Hervorragend
Erminia
1. Mai 2024
Kaira, the waitress in the diner was Fantastic!! Very Friendly and Great Employee for You!!
Erminia
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Erminia, Thank you for this outstanding review and for selecting Holiday Inn Miami Beach-Oceanfront for your time in our area. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members such as Kaira; we'll be sure to share your kind words with her. It was a pleasure hosting you, and we look forward to your return visit. Luis Arellano,General Manager
10/10 – Hervorragend
Christopher
Mit der Familie gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great. Just as pictured. Easy walk right down to the beech.
Christopher
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Christopher, Thank you for the great review. We loved knowing how pleased you were with our location and appreciated the easy access to the beach. Thank you for choosing Holiday Inn Miami Beach-Oceanfront! We hope you will make the same choice when your travels bring you back to our area.Luis Arellano,General Manager
10/10 – Hervorragend
WILLIAM
Mit dem Partner gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente ubicación frente al mar, habitaciones agradables. Limpieza diaria, personal amable.
WILLIAM
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 2. Mai 2024
Dear William, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for your excellent rating. We are thrilled to read that you thoroughly enjoyed our beach location along with our well-appointed accommodations and the exceptional service from our devoted associates. It was a pleasure hosting you, and we look forward to your next visit.Luis Arellano,General Manager
8/10 – Gut
Ketty
Mit dem Partner gereist
1. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
had issue with one of the ladies at the front desk but the others were very nice. very busy hotel so check in took a while. wont be staying here again.
Ketty
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 2. Mai 2024
Dear Ketty, Thank you for choosing Holiday Inn Miami Beach-Oceanfront and for your kind rating. We hope you enjoyed many aspects of your visit and had a comfortable stay. However, we strive to provide thoughtful and intuitive hospitality; therefore, we regret to learn that you found our service to be inconsistent. We apologize for the level of service you received from one of our associates during your visit and have followed up accordingly to enhance our performance. We understand your frustration and appreciate your patience in these matters. Our goal is to provide a stay that exceeds our guest’s expectations as they deserve nothing less, and we appreciate your constructive feedback. We hope you will reconsider us again so we can provide you with the flawless visit you deserve.Luis Arellano,General Manager
10/10 – Hervorragend
Yolanda
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was very nice clean easy across to the beach
Yolanda
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 2. Mai 2024
Dear Yolanda, It was a pleasure hosting your recent stay at Holiday Inn Miami Beach-Oceanfront! Thank you for your generous comments regarding our hotel, and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to the beach. We hope you choose us again the next time your travels bring you to our area.Luis Arellano,General Manager
10/10 – Hervorragend
Geneen
Mit dem Partner gereist
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach access was everything! The front desk staff was amazing especially Derail. He was so attentive and relatable. He made sure we were comfortable and made our stay very pleasant. Next stay here we hope to see him again!
Geneen
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 1. Mai 2024
Dear Geneen, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are delighted to know you were pleased with our convenient beach access and liked our courteous associates. We also appreciate you recognizing Derail for his efforts, and we will surely share your compliments with him. It was a pleasure to host you, and we look forward to your return visit. Luis Arellano,General Manager
10/10 – Hervorragend
Alejandro
Mit der Familie gereist
28. Apr. 2024
Gut: Sauberkeit und Ausstattung
Amplest space
Alejandro
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Alejandro, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations, and we believe our spacious accommodation makes us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Holiday Inn Miami Beach-Oceanfront your home away from home whenever your travels bring you to our area.Luis Arellano,General Manager
8/10 – Gut
Seonguk
28. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Just like everyone said, this hotel is a really great option to choose if you love the beach. The interior of the room was actually fine considering that it is 3 star hotel. Although tiny problem was there, the temperature of water sometimes suddenly gets cold when you take a shower but warm water quickly comes back in like 2 seconds.
The hotel was nice but their late check out policy has to be IMPROVE since they only gave an extra hour for IHG member. It was there just to make sure they have a late check out policy like other IHG group hotel. Also, late check out had to be done after 7am(next day) physically just to extend an hour... not like all the other hotels where you could get done when you check in.
So next day I came down to the lobby and asked for the late check out and the staff said it's all done. However, they did not extend my room key until 12pm so I wasn't able to access into my room and had to came down all the way to the reception again to fix it.
Seonguk
Antwort von General Manager am 30. Apr. 2024
Dear Seonguk, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are glad to know you liked our easy access to the beach and the design of our accommodations. However, we genuinely regret that you had some challenges controlling the temperature of the water in the shower. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We also apologize for the disappointment regarding the late check-out policy and for the service shortfalls you experienced. Our main aim is to provide attention to detail and thoughtful hospitality; therefore, we are sorry this was not your experience. Your comments are valuable as they will help us improve going forward. We are grateful for your patience, and we hope you will give us another opportunity to make a better impression. Luis Arellano,General Manager
6/10 – Okay
David
Geschäftlich gereist
26. Apr. 2024
Gut: Sauberkeit und Personal & Service
It is close to the beach
David
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear David, Thank you for taking the time to share your review. While we are glad to know you liked our location and its proximity to the beach, we regret not meeting all your expectations. Thank you again for your feedback, and we hope you will give us another chance to host you again. Luis Arellano,General Manager
8/10 – Gut
edouard
Mit der Familie gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The beach
edouard
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Edouard, Thank you for staying at Holiday Inn Miami Beach-Oceanfront and sharing your feedback. We are thrilled to know you enjoyed your time with us and that you were especially pleased with our excellent beach. It was a pleasure to host you, and we look forward to welcoming you back soon. Luis Arellano,General Manager
10/10 – Hervorragend
Rosalind, Phila
Mit einer Gruppe gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel for the price. I would definitely stay again. Beautiful ocean view. Free trolley less than a half block. Pool was good. Lounge chairs not so comfortable. Hotel restaurant was good.
Rosalind
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Rosalind, Thank you for choosing to stay at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are glad to know you enjoyed your stay with us and that you liked our excellent views and fantastic pool- all at such a reasonable price. We also appreciate you mentioning our outstanding on-site restaurant. However, we apologize for the concern you had with our lounge chairs and the inconvenience this has caused. We will discuss it with relevant teams as we strive to enhance our guest experience at all levels. Thank you again for your feedback, and we look forward to your return visit. Luis Arellano,General Manager
8/10 – Gut
Karen
25. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Karen
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Karen, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Miami Beach-Oceanfront. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Luis Arellano,General Manager
10/10 – Hervorragend
Steven
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My experience was great.
Steven
Aufenthalt von 1 Nacht im April 2024
Antwort von Luis Arellano General Manager am 23. Apr. 2024
Dear Steven, Thank you for the generous rating of Holiday Inn Miami Beach-Oceanfront. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the city.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Yamila
22. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Yamila
Aufenthalt von 1 Nacht im April 2024
Antwort von Luis Arellano General Manager am 23. Apr. 2024
Dear Yamila, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Miami Beach-Oceanfront. We look forward to your return and wish you all the best with your future travels.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Morgan
Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful location, clean rooms, breakfast buffet is delicious. This was our second stay because we were so impressed when we came last year and now want to make it a yearly vacation. We truly enjoy the property and the staff and look forward to coming back!
Morgan
Aufenthalt von 4 Nächten im April 2024
Antwort von Luis Arellano General Manager am 23. Apr. 2024
Dear Morgan, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Thank you for letting us know how satisfied you were with our convenient location and spotless rooms and how much you liked our breakfast and staff. We appreciate your kind review and look forward to your next stay at Holiday Inn Miami Beach-Oceanfront.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Veronica
Mit einer Gruppe gereist, Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Veronica
Aufenthalt von 3 Nächten im April 2024
Antwort von Luis Arellano General Manager am 22. Apr. 2024
Dear Veronica, We are so pleased to read how happy you were with your stay with us! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Holiday Inn Miami Beach-Oceanfront, and we hope to welcome you back soon for another enjoyable visit.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Santhosh
21. Apr. 2024
Excellent stay
Santhosh
Aufenthalt von 2 Nächten im April 2024
Antwort von Luis Arellano General Manager am 22. Apr. 2024
Dear Santhosh, It was a pleasure to read your fantastic review of the Holiday Inn Miami Beach-Oceanfront. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city. Luis ArellanoGeneral Manager
6/10 – Okay
Toni
21. Apr. 2024
Toni
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 11. Mai 2024
Dear Toni, Thank you for choosing us and also for your rating. We want to apologize if we did not exceed your expectations in all areas of your visit. We hope you will come back so we can provide you with a flawless stay. It was our pleasure hosting you, and we look forward to your next visit.Luis ArellanoGeneral Manager
10/10 – Hervorragend
Trace
20. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice, highly recommended.
Trace
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Trace, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate your recommendations, and we look forward to another opportunity to host you again.Luis Arellano,General Manager
10/10 – Hervorragend
Gloria
19. Apr. 2024
Gut: Zustand der Unterkunft
Gloria
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Gloria, Thank you for your recent stay at the Holiday Inn Miami Beach-Oceanfront and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting our area. We enjoyed having you as our guest, and we hope to see you again soon. Luis Arellano,General Manager
10/10 – Hervorragend
Douglas
18. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We liked this hotel immensely. The staff was ver hospitable and super helpful with any any questions or concerns. Will stay again if we are in Miami. Thank you for a great time
Douglas
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Apr. 2024
Dear Douglas, Thank you for the positive review and for taking the time to recognize Holiday Inn Miami Beach-Oceanfront. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you back to our area.Luis Arellano,General Manager
6/10 – Okay
Douglas
18. Apr. 2024
Douglas
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 9. Mai 2024
Dear Douglas, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Luis Arellano,General Manager
10/10 – Hervorragend
Rumman
18. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall love this hotel
Rumman
Aufenthalt von 2 Nächten im April 2024
Antwort von Luis Arellano General Manager am 19. Apr. 2024
Dear Rumman, Thank you for choosing Holiday Inn Miami Beach-Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Luis ArellanoGeneral Manager
8/10 – Gut
Kristin
Mit der Familie gereist
18. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly
Kristin
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Apr. 2024
Dear Kristin, Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our friendly associates. It was a pleasure to host you, and we look forward to your return visit. Luis Arellano,General Manager