Fassade der Unterkunft – Abend/Nacht

Bewertungen von Radisson on Flagstaff Gardens Melbourne

4.5 out of 5
Radisson on Flagstaff Gardens Melbourne
380 William Street, Melbourne, VIC

Bewertungen

9,0

Wunderbar

630 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
255 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
74 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Recommended
Excellent location, nice breakfast, good staff
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Justin Phillips am 29. Jan. 2024
Dear frank, Thank you for taking the time to leave a review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and many thanks for your kind words regarding our location, good buffet breakfast and our lovely ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

6/10 – Okay

Tobias

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Leider ist das Hotel stark in die Jahre gekommen und wahnsinnig abgewohnt. Die Möbel sind tlw. stark beschädigt. Das Zimmer wurde erst nach telefonischer nachfrage am frühen Abend gereinigt. Unsere Badetücher rochen nach rauch. Wir würden dieses Hotel nicht nochmal buchen.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Justin Phillips am 5. Jan. 2024
Dear Tobias,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that certain aspects of your stay did not meet your expectations, and I look forward to bringing this up in our next refurbishment meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Roger

Mit dem Partner gereist, Mit der Familie gereist
The spa was completely dirty from the Silvester party in the evening but i want to go to the spa at 6 PM. This hotel has no sauna, they has a steamer. In the upgrade room we get was still water in the water heater from the previous gest. the Parking is at Wilson and you pay 20$ tehere, i was surprised i ask the concierge from the Radisson they charge 35$. The Personal is really friendly and try the best for you. but i was surprised from the spa so used......
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Justin Phillips am 11. Jan. 2024
Dear Roger,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I sincerely apologise for the inconveniences you experienced during your stay, and I have shared your feedback with our relevant managers for review and action. Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Justin Phillips am 19. Dez. 2023
Dear Martin,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 – Gut

Gertrud

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Lage, tolles Ambiente
Gute Lage, ein paar Minuten zum Queen Victoria Market, tolles Preis-/Leistungsverhältnis, leckeres Frühstück, freundliches und hilfsbereites Personal
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Justin Phillips am 10. Dez. 2023
Dear Gertrud, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our location, delicious breakfast and overall value for money.I also appreciate your kind words regarding the excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay, good breakfast in the hotel. The only thing us, that the furniture looked already a bit old and used. The door the freezer open in the opposite direction Than the cupboard door 🤔 Schöner Park in unmittelbarer Nähe.
Breakfast
Park on Flagstaff
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Justin Phillips am 16. Okt. 2023
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and many thanks for your lovely photos!However, I am sorry for the inconvenience caused regarding the freezer door and really appreciate you bringing this to my attention. I look forward to sharing your comment with our Maintenance Manager who will check the freezer door and take appropriate action.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Fatos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unforgettable Stay at Radisson on Flagstaff Garden
Our recent stay at the Radisson on Flagstaff Gardens Melbourne was simply outstanding. The location of this hotel is simply unbeatable, situated just a stone's throw away from the beautiful Flagstaff Gardens, and within walking distance to many of Melbourne's top attractions. The surrounding area is peaceful and serene, allowing for a truly relaxing and rejuvenating stay. The rooms at the Radisson on Flagstaff Gardens Melbourne are spacious, with every amenity and convenience one could ask for. But what truly sets this hotel apart is the exceptional level of service provided by the staff. We were surprised to receive this level of service by a staff member that indeed was from Kosovo. Mirisha Bowler was one of the best hotel staff we’ve ever met. She went above and beyond to ensure that our stay was as enjoyable and comfortable as possible. She was friendly, helpful, and attentive. I cannot speak highly enough of the level of service we received during our stay from her. It was first time we encountered someone from Kosovo in a hotel staff, we were impressed. In summary, we would highly recommend the Radisson on Flagstaff Gardens Melbourne to anyone looking for a comfortable, and convenient place to stay in Melbourne. The location, amenities, and service are simply unbeatable, and we look forward to returning on our next visit to this beautiful city.
Aufenthalt von 3 Nächten im April 2023
Antwort von Justin Phillips am 10. Mai 2023
Dear Fatos,Thank you for taking the time to leave a review of your stay at the Radisson on Flagstaff Gardens Melbourne. I am delighted to read from your review that you enjoyed your overall experience with us and I greatly appreciate your kind words in relation to Mirisha, our Duty Manager. Mirisha has worked with us for 15 years and she is always professional and attentive. I look forward to sharing your compliments with her and I am sure it will make her day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travels bring you back to the city.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good experience
very friendly staff, centrally located
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Justin Phillips am 14. Juni 2022
Thank you for taking the time to leave a review of your stay at Radisson on Flagstaff Gardens. I am pleased to hear you had a good experience. Many thanks for the kind comments about our friendly staff and central location. On behalf of the team, thank you for choosing Radisson on Flagstaff Gardens. We look forward to welcoming you back to the Hotel again soon. Warm regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2022
Antwort von The Team at Radisson on Flagstaff Gardens am 19. Jan. 2022
Thank you for taking the time to leave a rating of your stay at Radisson on Flagstaff Gardens. We hope you enjoyed your stay and we look forward to welcome you back to the Hotel soon. Kind regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2022
Antwort von The Team at Radisson on Flagstaff Gardens am 19. Jan. 2022
Thank you for taking the time to leave a rating of your stay at Radisson on Flagstaff Gardens. We hope you enjoyed your stay and we look forward to welcome you back to the Hotel soon. Kind regards,

10/10 – Hervorragend

Fabian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location and Service
Perfect value for money in ideal location for enjoying the Queen Victoria Market as well As the city. Very close to Blender Studios, a must if you are into StreetArt. Great and very kind service!
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Justin Phillips am 28. Jan. 2020
Dear Fabian, Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. Great to hear fantastic feedback about the Hotel's value for money, ideal location and great service. On behalf of everyone here at Radisson, thank you for choosing to stay with us and we look forward to welcoming you back in the near future. Kind regards, Justin Phillips

10/10 – Hervorragend

Fabian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Uns ging es rundum gut hier :)
Top Service, gute Lage, praktische Zimmer mit schöner Dusche... rundum gut :)
Aufenthalt von 4 Nächten im Januar 2020
Antwort von Justin Phillips am 22. Jan. 2020
Hello, Fabian! Vielen Dank für Ihre Bewertung Schätzen Sie die 10-Sterne-Bewertung und vielen Dank für Ihr Feedback zu unserer Lage, unserem Service und unseren Einrichtungen! Wir freuen uns, Sie bald wieder im Hotel begrüßen zu dürfen. Kind regards,

10/10 – Hervorragend

Fabian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Lage und seinen Preis wert :)
Toller Service mit außerordentlich freundlichem Personal. Uns ging es hier rundum gut! Direkt am Queen Victoria Market gelegen eröffnen sich viele Frühstücksmöglichkeiten und in die City kann man bequem zu Fuß oder mit der kostenlosen Tram fahren. Im Park kann man Sport machen oder spazieren und als Start für eine längere Joggingrunde nach Norden liegt es ebenfalls sehr günstig...
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Justin Phillips am 22. Jan. 2020
Dear Fabian, Vielen Dank für Ihre Bewertung Schätzen Sie die 10-Sterne-Bewertung und vielen Dank für Ihr Feedback zu unserem großartigen Service, dem freundlichen Personal im Hotel und der günstigen Lage! Wir freuen uns, dass Sie Ihren Aufenthalt im Hotel genossen haben und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Kind regards,

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Ok but not according to the rating or stars.
It was quite noisy and not what i am used to Radisson standard. Location was ok. Parking overpriced.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Justin Phillips am 30. Dez. 2019
Thank you for taking the time to leave a review of your experience at Radisson on Flagstaff Gardens. I wish to extend my apologies for the noise you experienced during your stay. It is always our goal to ensure each and every guest experience is an exceptional one for all the right reasons and I am sorry to read that we fell short of this goal. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. On behalf of our entire staff at Radisson, thank you for choosing to stay at Radisson and we look forward to seeing you again when your travels bring you back to the area. Kind regards,

10/10 – Hervorragend

Wai Ying

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall I am very happy with the services provided.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Justin Phillips am 14. Mai 2024
Dear Wai Yang, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us and enjoyed the excellent service you received from our team members. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 – Okay

Fernando, tampico

Verbesserungswürdig: Zustand der Unterkunft
Very old and with lack of manteinance property, conveniently located close to the Victoria Market and across a nice Park.
Aufenthalt von 3 Nächten im März 2024
Antwort von Justin Phillips am 14. Mai 2024
Dear Fernando, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success and I apologise for the inconvenience this may cause. On a positive note, I am delighted that you enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

ashaary

Gut: Personal & Service und Zustand der Unterkunft
Credit for staff housekeeping old guys at level 4. He really nice. 👍
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Justin Phillips am 14. Mai 2024
Dear ashaary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you had a fabulous stay with us. Additionally, I greatly appreciate your kind words in relation to the level of service offered by Warren from Housekeeping. I look forward to sharing your compliments with him to make his day!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

6/10 – Okay

Susan

Mit einer Gruppe gereist
Gut: Sauberkeit
Transportation was convenient for our needs.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Justin Phillips am 12. Mai 2024
Dear Susan,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am pleased to read that you enjoyed the proximity of our hotel to public transportation in the area.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

YUKIKO

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly, the reception staff, restaurant staff and cleaning staff were all very nice. It was very convenient as it was close to the train station and tram station.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Justin Phillips am 12. Mai 2024
Dear YUKIKO,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Warren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service. I had made a mistake on my booking. The gentleman at the reception desk was very accommodating even upgrading us at no extra charge.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Justin Phillips am 7. Mai 2024
Dear Warren, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.I am delighted to know that you had a seamless check-in experience with us and appreciated the excellent service you received from Itthi from Front Office. I look forward to sharing your compliments with him and I am sure your kind words will make his day.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay. Staff friendly. Rooms need abit updating (pulled carpet threads everywhere)
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Justin Phillips am 7. Mai 2024
Dear Amanda, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 – Schlecht

Reinelle

Bad area run down hotel room disappointing
Aufenthalt von 2 Nächten im April 2024
Antwort von Justin Phillips am 3. Mai 2024
Dear Reinelle, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry that your stay was not a complete success due to the condition of our hotel. I look forward to bringing your comment up in our internal meeting to explore possible improvements.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Gloria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although I arrived early, I was able to check in straight away and was upgraded to a very nice room on the 9th floor. It was clean and spacious with a very comfortable king size bed. Breakfast was very good, with a choice of made to order eggs, but I found the dinner options were fairly limited so didn't eat in the restaurant.
Aufenthalt von 2 Nächten im April 2024
Antwort von Justin Phillips am 2. Mai 2024
Dear Gloria,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for sharing your lovely feedback.It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our seamless check-in experience, clean and spacious rooms with comfortable bed and good buffet breakfast.Your feedback regarding the limited options for our dinner menu has been noted. Our culinary chef will review this and come up with a more varied menu featuring locally-sourced produce to enhance our guests' overall experience.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Lyle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for a quick Melbourne stopover. Clean room, comfy bed and handy to cbd.
Aufenthalt von 1 Nacht im April 2024
Antwort von Justin Phillips am 1. Mai 2024
Dear Lyle,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us, and enjoyed our clean room, comfortable bed and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Michelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Justin Phillips am 1. Mai 2024
Dear Michelle,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 – Schlecht

Lynette

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Very old property, needs updating. No sound-proofing. Room next to lifts and you could hear housekeepers talking very loudly outside room door very early in the morning.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Justin Phillips am 29. Apr. 2024
Dear Lynette,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I apologise for the noise issue from the corridor. I have shared your feedback with our Maintenance Manager, who will review it and come up with a suitable solution to minimise the noise and enhance our guest experience.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Bonnie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel; quiet, clean, good amenities, close to circle free tram, well-appointed.
Aufenthalt von 2 Nächten im April 2024
Antwort von Justin Phillips am 29. Apr. 2024
Dear Bonnie, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and I greatly appreciate your kind words regarding our clean rooms, good amenities, and overall loveliness.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Mary

Aufenthalt von 6 Nächten im April 2024
Antwort von Justin Phillips am 14. Mai 2024
Dear Mary,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for taking the time to rate us so highly. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Glenn

Aufenthalt von 1 Nacht im April 2024
Antwort von Justin Phillips am 12. Mai 2024
Dear Glenn,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Thomas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay in the city
Aufenthalt von 1 Nacht im April 2024
Antwort von Justin Phillips am 23. Apr. 2024
Dear Thomas,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Sally Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, great staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Justin Phillips am 17. Apr. 2024
Dear Sally Ann,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

10/10 – Hervorragend

Jennifer

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
In a good area,helpful staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Justin Phillips am 14. Apr. 2024
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location in a free tram zone right across from the Flagstaff Gardens, as well as the excellent and helpful service you received from our ambassadors. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Craig

Aufenthalt von 1 Nacht im März 2024
Antwort von Justin Phillips am 2. Mai 2024
Dear Craig, Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne, and for rating us so highly.It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Kirti

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Justin Phillips am 14. Apr. 2024
Dear Kirti,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had an enjoyable stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

George

Aufenthalt von 2 Nächten im April 2024
Antwort von Justin Phillips am 2. Mai 2024
Dear George,Thank you for staying with us at the Radisson on Flagstaff Gardens Melbourne. I am pleased that you had a fabulous stay with us.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

William

Aufenthalt von 4 Nächten im April 2024
Antwort von Justin Phillips am 1. Mai 2024
Dear William,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

James, NSW

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location
Aufenthalt von 1 Nacht im April 2024
Antwort von Justin Phillips am 11. Apr. 2024
Dear James, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Dominique

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only stayed one night but the room was great and staff were very friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Justin Phillips am 29. Apr. 2024
Dear Dominique,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us, and enjoyed our great room as well as the friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Suman

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Walking distance from the Bourke Street Mall and the tram stop and train station is a short walk from the hotel. Super convenient area to stay and explore Melbourne with many fun family activities close by and easily accessible.
Aufenthalt von 4 Nächten im April 2024
Antwort von Justin Phillips am 8. Apr. 2024
Dear Suman,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.On behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you when your travel bring you back to the area!Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Russell, Paddington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent reception service. Nice clean and tidy room.
Aufenthalt von 4 Nächten im April 2024
Antwort von Justin Phillips am 8. Apr. 2024
Dear Russell,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our clean and tidy room, as well as the excellent service you received from our team members. Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Joyleen Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Propert was clean , walkable distance to the CBD and a tram close by
Aufenthalt von 3 Nächten im März 2024
Antwort von Justin Phillips am 8. Apr. 2024
Dear Joyleen Mary, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am thrilled to read that you had a fabulous stay with us and enjoyed our cleanliness and convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Bruce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel convenient location
Aufenthalt von 3 Nächten im April 2024
Antwort von Justin Phillips am 8. Apr. 2024
Dear Bruce, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us and enjoyed our convenient location.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Amit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place, safe and also in main CBD location.
Aufenthalt von 5 Nächten im März 2024
Antwort von Justin Phillips am 4. Apr. 2024
Dear Amit,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and felt safe here. Your kind words mean a lot to us all and the team must be delighted we made you felt that way!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Kind regards, Justin Phillips General Manager

8/10 – Gut

Shana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Services and amenities are all good.
Aufenthalt von 5 Nächten im März 2024
Antwort von Justin Phillips am 3. Apr. 2024
Dear Shana,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback, and I am pleased to read that you had a fabulous stay with us and enjoyed our amenities and the excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Louise

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
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Aufenthalt von 6 Nächten im März 2024
Antwort von Justin Phillips am 3. Apr. 2024
Dear Louise,Thank you for taking the time to rate your visit to the Radisson on Flagstaff Gardens Melbourne so highly!It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

4/10 – Schlecht

Sanjeev

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Staff not very helpful. Asked for recommendations with regards to sight seeing but did not receive a positive response. No pleasant greeting upon arrival or a courtesy goodbye or “how was your stay” upon departing. Very poor customer service! They Probably do not like people of color!
Aufenthalt von 2 Nächten im März 2024
Antwort von Justin Phillips am 11. Apr. 2024
Dear Sanjeev,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear about your disappointing experience and that our team members unintentionally made you feel disrespected. Please know that your concerns will be addressed with our Front Office Manager to prevent a similar situation from recurring. We are committed to providing exceptional service to all guests, regardless of background.Warm regards,Justin PhillipsGeneral Manager

2/10 – Ungenügend

Li

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room small,old
Aufenthalt von 5 Nächten im März 2024
Antwort von Justin Phillips am 2. Apr. 2024
Dear Li, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am sorry to hear that certain aspects of your stay did not meet your expectations, and I apologise for the inconvenience caused.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Cui Yi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staffs are nice. The location is very convinience.
Aufenthalt von 4 Nächten im März 2024
Antwort von Justin Phillips am 21. März 2024
Dear Cui Yi, Thank you for your lovely review of your visit to the Radisson on Flagstaff Gardens Melbourne. I am glad to read that you had a wonderful stay with us and enjoyed not only our convenient location but also the excellent service you received from our ambassadors.Your kind words and compliments have already been shared to the entire team; it has been a tremendous source of encouragement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

10/10 – Hervorragend

Brett

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable and friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von Justin Phillips am 19. März 2024
Dear Brett,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am pleased to read that you had a fabulous stay with us and enjoyed our friendly and excellent service you received from our ambassadors. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager

8/10 – Gut

Debbie

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Although people say it is outdated I found it to be very clean and comfortable, however the rooftop hot tub/spa definitely needed repairs
Aufenthalt von 3 Nächten im März 2024
Antwort von Justin Phillips am 3. Apr. 2024
Dear Debbie,Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us.I also appreciate your suggestion to consider refurbishing our rooftop facilities to enhance our guests' experience. I look forward to discussing this in our upcoming meeting for further review.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back.Warm regards,Justin PhillipsGeneral Manager