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Bewertungen von Quest Werribee

4 out of 5
Quest Werribee
69 Synnot Street, Werribee, VIC

Bewertungen

9,0

Wunderbar

326 von insgesamt 547 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
173 von insgesamt 547 Gästebewertungen haben eine Bewertung von 8 - Gut" "
34 von insgesamt 547 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 547 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 547 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Claus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Stadthotel zum günstigen Preis

10/10 – Hervorragend

Bede

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was fine
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Karn am 5. Apr. 2024
Dear Bede, Thank you for taking the time to share your feedback with us. We are glad to hear that your stay was satisfactory. Your input is important to us, and we will continue to strive to provide excellent service to all our guests.If there is anything specific you feel we could improve upon, please do not hesitate to let us know. We appreciate your business and hope to welcome you back for an even better experience in the future. Warm regards, Karn KapurCluster Operations Manager

4/10 – Schlecht

John

Geschäftlich gereist, Mit dem Partner gereist
These comments relate to Unit 308B, at Werribee Quest, from which we departed on the morning of 8/03/2024. No dishwasher logically means we had to wash our own dishes. The placement of the microwave oven cabinet at shoulder height above the kitchen sink resulted in me knocking my head against the cabinet about 5 or 6 times whilst washing the dishes. Really, the positioning of the microwave oven cabinet in this location is quite ridiculous. Also, the bottom hinge of the glass shower door was broken or somehow compromised, to the extent that the shower door would not stay shut, which resulted in water escaping onto the floor of the bathroom. Fortunately I had not placed the shower mat down at this stage.
Aufenthalt von 2 Nächten im März 2024
Antwort von Karn am 11. März 2024
Dear John,We thank you for your feedback and your comments are duly noted and appreciated.Your experience has been shared with the relevant departments for review and action.Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Phillip

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Perfect location, Coles/Liquorland opposite, Woolies/BWS 500 m away. Spoilt for choice with food outlets although well equipped kitchenette to prepare own meal
Aufenthalt von 1 Nacht im März 2024
Antwort von Karn am 6. März 2024
Dear Phillip,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Sarah

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Greatl location, Free Parking, and Fullsize Fridge
Great hotel with a full-fridge (needed for medications we must travel with). Front desk was closed when we arrived but on-site manager came right down when we called, highly recommend for an easy stay near Melbourne when roadtripping. McDonald's and post office each about a block away as well as an entire eating district
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Karn am 6. Feb. 2024
Dear Sarah,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Jennifer

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Karn am 1. Apr. 2024
Dear Jennifer,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 – Gut

Hari Prasad

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Karn am 25. Jan. 2024
Dear Hari,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 – Gut

Adeline

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location if you need to be in/around Werribee with comfortable room, free parking and shops/restaurants within walking distance
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Karn am 25. Jan. 2024
Dear Adeline,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

6/10 – Okay

Megan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Karn am 25. Jan. 2024
Dear Megan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Kok Keong

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location and staff is friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Karn am 26. Dez. 2023
Dear Kok Keong,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

4/10 – Schlecht

Agnes

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Very convenient everything is just around the corner like grocery, eating places and super market Coles very handy What I don't like is the hotel could not find the phone to call reception, than the tv only on for 30 mins to 1 hr than automatic keep turning off. The staff could not find anything wrong with it. most of all during the night the aircon went wrong water was leaking to the carpet all night
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Karn am 22. Dez. 2023
Dear Agnes,We thank you for your feedback and your comments are duly noted and appreciated.Your experience has been shared with the relevant departments for review and action.Sincerely,Karn KapurCluster Operations Manager

6/10 – Okay

Joanne

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
We booked for 5 guests but had to ask for an extra bed to be set up. The TV wouldn't work and asked 2 times to have it looked at only to be told they were too busy. The TV was never attended to.
Aufenthalt von 2 Nächten im November 2023
Antwort von Karn am 6. Dez. 2023
Dear Joanne,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Great apartment
Spacious, clean and modern. Had everything we needed for a comfortable stay. Restaurants all within easy walking distance. Check-in/out was quick and easy.
Aufenthalt von 1 Nacht im November 2023
Antwort von Karn am 6. Dez. 2023
Dear Martin,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Hayley

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Karn am 29. Nov. 2023
Dear Hayley,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Kelly

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room was spacious and clean. Staff on reception very helpful and friendly. A lot of eateries within walking distance. Must be an ambulance station nearby as there were many sirens going through the night and next morning.
Aufenthalt von 2 Nächten im November 2023
Antwort von Quest Werribee Team am 22. Nov. 2023
Dear Kelly,Thank you for choosing Quest Werribee for your stay and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed a spacious and clean room during your stay. It's wonderful to know that our reception staff made a positive impression with their helpful and friendly service.We understand the importance of a convenient location, and we're pleased that you found a variety of eateries within walking distance. We strive to provide our guests with a comfortable and enjoyable experience.We apologize for any disturbances caused by sirens during the night and the next morning. While we cannot control external factors, we appreciate your understanding and patience. If there's anything else we can do to enhance your future stays or if you have any specific preferences, please feel free to let us know.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another pleasant experience.Warm regards,

10/10 – Hervorragend

Jaycob

Aufenthalt von 1 Nacht im November 2023
Antwort von Karn am 11. Dez. 2023
Dear Jaycob,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 – Gut

Kylie

Gut: Sauberkeit und Komfort des Zimmers
Relaxing time
Room was very clean and comfortable but the bed was not that comfortable. Staff very friendly. Location is great. Walking distance to shops, pubs and cafes.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Karn am 3. Nov. 2023
Dear Kylie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Naomi

Gut: Sauberkeit und Zustand der Unterkunft
Staff were very friendly. Room was comfortable and undercover parking included. Close to shops & restaurants.
Aufenthalt von 2 Nächten im September 2023
Antwort von Karn am 3. Nov. 2023
Dear Naomi,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

10/10 – Hervorragend

Rebecca

Aufenthalt von 1 Nacht im September 2023
Antwort von Karn am 3. Nov. 2023
Dear Rebecca,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Karn KapurCluster Operations Manager

8/10 – Gut

Kerry

Gut: Sauberkeit und Zustand der Unterkunft
This property is very comfortable, quiet and clean. The only two issues i had was the bedframe was made from timber and steel and you needed to be careful you didnt bump into it, could receive a bruise if you weren't careful and the bathroom was way too small
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Ashley

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im August 2023
Antwort von Quest Werribee Team am 14. Aug. 2023
Dear Ashley,Thank you for choosing Quest Werribee for your stay.We greatly appreciate your choice to stay at Quest Werribee and for sharing your valuable feedback. Your perfect rating of 5 out of 5 warms our hearts. We are delighted that your overall experience with us was enjoyable. We look forward to seeing you again when you are in the area.Regards

8/10 – Gut

Rosemary

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely room. Will definitely stay there again
Aufenthalt von 1 Nacht im August 2023
Antwort von Quest Werribee Team am 14. Aug. 2023
Dear Rosemary,Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your time in our lovely room. Your satisfaction is our top priority, and we're delighted to know that we've succeeded in making your stay a memorable one.We can't wait to welcome you back for another wonderful experience. Feel free to reach out to us whenever you're ready to book your next stay. Regards

2/10 – Ungenügend

Priscilla-Rose

Verbesserungswürdig: Zustand der Unterkunft
We had to call room service over 3 times for the tv not working and the air con
Aufenthalt von 1 Nacht im August 2023
Antwort von Quest Werribee Team am 4. Aug. 2023
Dear Priscilla,We appreciate you choosing Quest Werribee for your recent stay and taking the time to share your feedback. We apologize for the inconvenience you faced with the TV and air conditioning during your visit.Please accept our sincere apologies for the challenges you encountered. Your comfort is of paramount importance to us, and we regret any disruption this may have caused to your experience. We have reviewed your comments with our team to ensure that such issues are promptly addressed in the future.We value your input and thank you for bringing these matters to our attention. Should your travels bring you back to the area, we would welcome the opportunity to provide you with a more seamless and enjoyable stay. Warm regards,

10/10 – Hervorragend

Vicki

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
All necessary amenities, equipment and comfortable beds were provided. Much appreciated.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Juanita am 22. Juni 2023
Dear Vicki,Thank you for your feedback about your stay at Quest Werribee. I'm thrilled that we were able to make your overall stay so comfortable. I will be sure to pass on your kind words to the team.We look forward to welcoming you back to Quest Apartments Hotels soon.Kind Regards,Juanita MeredithFront Office Team LeaderQuest Werribee

10/10 – Hervorragend

Michele

Gut: Sauberkeit
Great location
Aufenthalt von 7 Nächten im April 2023
Antwort von Callum - Operations am 11. Mai 2023
Dear Michele,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Werribee

10/10 – Hervorragend

Leanne

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly receptionist made us very welcome.
Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

Terry

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Sandra

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Trevor

Gut: Sauberkeit und Komfort des Zimmers
Very comfortable stay
We stayed overnight after catching up with a few old friends in the area, as we are from Echuca.
Aufenthalt von 1 Nacht im März 2023
Antwort von Callum - Ops am 4. Apr. 2023
Dear Trevor,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum Dickson Operations ManagerQuest Werribee

8/10 – Gut

Karmen

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Leanne

Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Anthony

Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Ricky

Geschäftlich gereist
Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Harjas

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
overall is neat n clean
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Brendan

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2023

8/10 – Gut

Tammy

Aufenthalt von 1 Nacht im Januar 2023

8/10 – Gut

shaun

Gut: Sauberkeit und Ausstattung
Antwort von Quest Werribee Team am 22. Nov. 2023
Hello Shaun,Thank you for choosing Quest Werribee for your stay and taking the time to rate the property.We look forward to seeing you again, when you are in the area.Regards

10/10 – Hervorragend

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Check-in process was seamless. The room was clean with lots of space to allow for a working set up. I would definitely return to this hotel if I come back to Werribee.
Antwort von Lito am 19. Jan. 2023
Dear Matthew,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Lito SinsonFront Office Team Leader

10/10 – Hervorragend

Sue

Aufenthalt von 1 Nacht im Januar 2023

10/10 – Hervorragend

debbie

Mit der Familie gereist
Gut: Sauberkeit
Very polite and friendly staff, car parking was great
Antwort von Lito am 19. Jan. 2023
Dear debbie,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience with the positive staff encounter and car parking. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Lito SinsonFront Office Team Leader

8/10 – Gut

Alan

Mit dem Partner gereist
Very accessible by car, safe parking and quiet atmosphere.

10/10 – Hervorragend

Pankaj

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Tracey

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Only stayed one night but had a lovely stay and would happily do it again. 😊
Antwort von Lito - FO Team Leader am 21. Dez. 2022
Hi Tracey,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the overall experience. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon.

10/10 – Hervorragend

Max

Aufenthalt von 1 Nacht im Dezember 2022

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to everything otherwise clean and tidy
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Lito - FO Team Leader am 21. Dez. 2022
Dear Paul,Thank you for choosing to stay at Quest Werribee. We appreciate you taking the time to share your feedback.I am pleased that liked our location. We value your feedback very much which help us continually improve. We hope to see you again at Quest Apartment Hotels soon.

8/10 – Gut

Kayne

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
clean bed
Aufenthalt von 1 Nacht im Dezember 2022

8/10 – Gut

Steven

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Leanne, Melbourne

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy access from the car park and the room was a really good size, much bigger than I expected.
Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

Leanne

Geschäftlich gereist
Gut: Sauberkeit
Easy to find .. good parking
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Callum - Ops am 19. Okt. 2022
Dear Leanne,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee

8/10 – Gut

Jade

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice and clean, secure apartments. Thoroughly enjoyed our stay.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Callum - Ops am 19. Okt. 2022
Dear Jade,Thank you for providing feedback about your stay at Quest Werribee. I’m thrilled that you enjoyed the experience. I will be sure to pass on your wonderful rating to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Callum DicksonOperations Manager Quest Werribee