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Bewertungen von Mercure Pakenham

4 out of 5
Mercure Pakenham
77 Racecourse Rd, Pakenham, VIC

Bewertungen

9,6

Außergewöhnlich

73 von insgesamt 92 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
15 von insgesamt 92 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 92 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 92 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 92 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good value. Friendly staff. Comfortable rooms very functional
Aufenthalt von 3 Nächten im April 2024
Antwort von Anna am 5. Mai 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Lynette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I travelled with My Elderly Parent. Checking in was a breeze. At Check in I was offered to drive around and enter the side door where the lift was located to take My Parents up to our room, with ease. I had 3 cases and an over night bag and suits bag. I was told to just leave everything at reception. He (the gentleman who checked me in )would take care of them. I drove to the side door, got my parent to our room and all our cases were in our room.. I cannot tell you how ,unchecked that helped me. Friendly staff all round. We stayed for 2 nights. I would recommend Mucure Packenham to Everyone.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Anna am 12. März 2024
Dear Lynette,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice & relaxing for a new Hotel
a newish Hotel of 15 Months. my checkin was fast & easy & the very lovely Miss M was fantastic, even offered to help me with my luggage, the room was large, only a view of the car park but nice to lay at the window & relax, the door slamming was a pain, Guests need to be considerate. Breakfast was continental only & they need to lift their game here, no cutlery at table, no greeting, only had 1 danish out,1 piece of watermelon, 1 piece of fruit bread & it was hard, wasn't worth the $16.50.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Anna am 13. März 2024
Thank you for taking the time to tell us about your experience at the Mercure Pakenham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna am 12. März 2024
Dear Greg,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Raelene

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are well appointed and Staff were all extremely attentive and helpful. We were travelling for work purposes. Bed was very comfortable which is what you need for a good nights rest. Onsite parking, room service sited our needs.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anna am 12. März 2024
Dear Raelene,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

KRISTINE

Gut: Sauberkeit und Zustand der Unterkunft
Night security was helpful and assisted with our afterhours check in . Nothing was a problem to them.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna am 12. März 2024
Dear Kristine,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Terence

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel!
We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna am 12. März 2024
Dear Terence Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments about your late arrival experience with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Yi

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff and very big clean room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Anna am 12. März 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Drew

Aufenthalt von 2 Nächten im November 2023
Antwort von Anna am 12. März 2024
Dear DrewThank you for taking the time to review Mercure Pakenham. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Gregory

Mit der Familie gereist
All good
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Anna am 12. März 2024
Dear Gregory,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Eva

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Mercure had everything needed for an overnight stay. We dined next door at the restaurant. Lots of food options very close by. Gumbya World is only 18mins away. Room amenities were great. Clean, modern, and spacious. We are a family of four and had plenty of room. The hotel overall is beautiful on the inside. There is a coffee machine in the foyer for those who like coffee. This hotel is great, we will definitely stay here again, next time for a longer stay.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anna am 12. März 2024
Dear EvaThank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Anna am 12. März 2024
Dear Robert,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like the smell of the room on arrival, but adjusted to it. The bed was heaven. Did not hear any outside noise at all, we were on the ground floor. They only thing I found annoying was when we turned off all the lights, the TV glowed for sometime, making the room light. We had not had the TV on, so was hard to get to sleep because of that, once it stopped glowing, the room darken and I slept like a log.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Anna am 13. März 2024
Dear Debra,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Jiefei

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good for a business trip.
Aufenthalt von 1 Nacht im November 2023
Antwort von Anna am 13. März 2024
Dear JiefeiThank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Jack

Aufenthalt von 2 Nächten im November 2023
Antwort von Anna am 13. März 2024
Dear Jack,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Aufenthalt von 1 Nacht im November 2023
Antwort von Anna am 12. März 2024
Dear Raymond,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

anthony

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great team and hotel
great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
Aufenthalt von 1 Nacht im November 2023
Antwort von Anna am 12. März 2024
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Yet again, a very comfortable stay.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Anna am 3. Nov. 2023
Dear Michael,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good.
Aufenthalt von 5 Nächten im September 2023
Antwort von Anna am 3. Nov. 2023
Dear Paul,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Drew

Aufenthalt von 2 Nächten im September 2023
Antwort von Anna am 3. Nov. 2023
Dear Drew,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, quiet. Friendly staff. Good privacy.
Aufenthalt von 1 Nacht im September 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Kevin,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Mark,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Natasha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We travel to the area multiple times a year and this makes it so much more enjoyable knowing I’m always coming to a clean and well presented accommodation. The staff are always extremely friendly and welcoming I love the fresh clean smell throughout the building
Aufenthalt von 1 Nacht im August 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Natasha,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was brand new, room was great, super comfy bed, big tv (no guide showing programs was annoying), need small light to keep on at night when using toilet (current ones too bright), small kettle took forever to boil (not a big deal but lots of energy for small amount of water). Decided to try Continental breakfast at 9.30am - what a disappointment, 2 pieces of see through ham, crumpets dried out, 3 strawberries placed strategically with red on top, green underneath, tried to bite into a pear - so hard I nearly broke my tooth. I spoke to reception and they were very understanding, refunded my cost however I was happy to pay for my friend as she had the yoghurt etc and enjoyed that. It was a good location next to the Cardinia Club - good meals with Pensioner options.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Linda,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Peter and Barbara

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Peter,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Tanya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love staying here, extremely comfortable and quality facilities.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Tanya,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Helene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean. Great dining options nearby. Lovely staff. Close to shops and easy parking. Nice experience.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Helene,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Shayne

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It Was a Very Nice Room & Staff Where Very Friendly & Helpful
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Shayne,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Ruth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A wonderful hotel!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Ruth,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Grant

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Grant,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Cath

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Undercover secure parking.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Cath,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
we loved it so clean and new
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Stephen,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Ken

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Very clean. Staff were very friendly.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Ken,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Reuben

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent customer service and great facility very clean,close to shopping and work
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Reuben,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Richelle Saumaiafe

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Richelle,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Wayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Wayne,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Raymond, Melbourne

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lovely new and clean property. Staff very helpful I would defystay there again
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Raymond,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Serrena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Serrena,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Liked everything except all the Greyness. Everywhere overwhelmed by Grey. Felt like I was colour blind but it was just the decor. Too much grey. The colour of outdated ness.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Anna Coffey am 13. Sept. 2023
Dear Christine,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Warm regards,Anna CoffeyGeneral ManagerMercure Pakenham

10/10 – Hervorragend

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved rooms , great customer service, only knock is 2 tea bags and 2 coffee and 2 sugars for a couple is not enough
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Katherine Vaughan am 28. Mai 2023
Greetings Richard,Thank you for taking the time to review Mercure Pakenham. At Mercure Pakenham, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured your feedback will be passed on to the relative department. We hope to welcome you back in the near future. Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Craig

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, modern/spacious rooms like new, friendly staff, comfortable king beds. Club next door for food and drink. Highly recommend
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Katherine Vaughan am 28. Mai 2023
Hi Craig,Thank you for taking the time to review Mercure Pakenham. We’re so glad you enjoyed your stay! We strive to make your stay with us as comfortable as possible and are delighted to receive your positive feedback.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

8/10 – Gut

Bodeen

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan am 28. Mai 2023
Hi Bodeen,Thank you for taking the time to review Mercure Pakenham, we’re so glad you enjoyed your stay.Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Hayley

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
New. Clean. Beds were comfy. Shower was great. Had some sticky muck on the ground in the outdoor car park but overall wonderful to stay at. Would definitely stay again if needed this area.
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan am 28. Mai 2023
Greetings Hayley,Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Annette

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We have stayed a couple of times at mercure Pakenham it is a lovely stay all staff very friendly and helpful
Aufenthalt von 2 Nächten im April 2023
Antwort von Katherine Vaughan Assistant Manager am 28. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Richelle Saumaiafe

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
LOVED EVERYTHING ABOUT THE PLACE!
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan Assistant Manager am 28. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Tanya

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well presented and really enjoyed our stay. Bed and facilities very nice. Will definitely stay again.
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan Assistant Manager am 25. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Ming

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Two-nights stay in the 2-queen bed room. Staff was friendly and helpful. Room/bathroom was spacious and really clean. Large screen TV facing both beds. Would visit again.
Aufenthalt von 2 Nächten im April 2023
Antwort von Katherine Vaughan Assistant Manager am 25. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay. Easy parking, clean and good location. Would recommend.
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan Assistant Manager am 25. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

10/10 – Hervorragend

Natasha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall a lovely stay as soon as you walk it smells clean and fresh very inviting
Aufenthalt von 1 Nacht im April 2023
Antwort von Katherine Vaughan Assistant Manager am 18. Apr. 2023
Thank you for taking the time to review Mercure Pakenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to welcome you back in the near future. Warm regards,Katherine VaughanAssistant ManagerMercure Pakenham

8/10 – Gut

Helen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2023
Antwort von Katherine Vaughan am 28. Mai 2023
Hi Helen,Thank you for taking the time to review Mercure Pakenham, we’re so glad you enjoyed your stay.We hope to welcome you back in the near future. Kind regards,Katherine VaughanAssistant ManagerMercure Pakenham