Standardzimmer, 1 Queen-Bett | Allergikerbettwaren, Zimmersafe, Schreibtisch

Bewertungen von Holiday Inn Express Melbourne Little Collins, an IHG Hotel

4 out of 5
Holiday Inn Express Melbourne Little Collins, an IHG Hotel
589-599 Little Collins Street, Melbourne, VIC

Bewertungen

9,0

Wunderbar

471 von insgesamt 799 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
235 von insgesamt 799 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 799 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 799 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 799 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alexandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Mitarbeiter waren sehr freundlich und halfen einem mit dem Gepäck. Das Frühstück war gratis und sehr auswahlreich. Es war sehr sauber und gemütlich. Würde wieder ein Holiday Inn Hotdl buchen.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Anushka am 22. Jan. 2024
Liebe Alexandra,Vielen Dank für Ihr positives Feedback! Wir freuen uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben. Unser freundliches Personal ist stolz auf seinen exzellenten Service und wir freuen uns, Ihnen mit Ihrem Gepäck behilflich sein zu können. Es ist schön zu wissen, dass Sie die Vielfalt unseres kostenlosen Frühstücks schätzten und das Hotel sauber und gemütlich vorfanden. Wir freuen uns, Sie bei Ihrem nächsten Besuch wieder im Holiday Inn begrüßen zu dürfen!Beste Grüße

10/10 – Hervorragend

Peter

Geschäftlich gereist
Gut: Ausstattung
It was more then excellent. The sleeping with the different type of pillows, the whole room.🙏. Coming to check in and get a very warm welcome makes you feel coming home.
Aufenthalt von 1 Nacht im November 2023
Antwort von Dhwani Parikh, Duty Manager am 2. Nov. 2023
Dear Peter,Thank you for taking the time to tell us about your experience at Holiday Inn Express MELBOURNE LITTLE COLLINS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and we look forward to serving you again soon.

10/10 – Hervorragend

Suzanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Our stay was very pleasant. A compact, clean, modern room which was fine for 2 people. The inclusive buffet breakfast was an added bonus. It is also nice and close to Spencer Street Station and Marvel Stadium, and easy walking distance to CBD shops.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Pinky-DM am 26. Mai 2024
Dear Suzanne,Thank you for taking the time to tell us about your experience at Holiday Inn Express MELBOURNE LITTLE COLLINS.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and we look forward to serving you again soon.Sincerely,Pinky KaurDuty Manager

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We recently spent four days in this hotel. The staff were very helpful and accommodating, we came in a bit early than the check in time but the receptionist was able to find us a room that was available so we can start resting. Room was clean and spacious, rightly located in the city center that is easily accessible to any restaurant, transportation, and tourist spots. Two blocks away from Sky Bus station. I will definitely stay again in this property If I get the chance.
Aufenthalt von 3 Nächten im April 2024
Antwort von Anushka, Duty Manager am 24. Mai 2024
Hi Robert,Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed your four-day stay with us. Our team strives to provide excellent service, and it's fantastic to know that you found our staff helpful and accommodating. We're glad we could arrange an early check-in for you and that you found your room clean and spacious. Being centrally located definitely has its perks, and we're delighted that our proximity to restaurants, transportation, and tourist spots made your stay even more convenient. We can't wait to welcome you back to our property on your next visit to the area!

6/10 – Okay

Teagan

Mit dem Partner gereist
Room was nice, good view, rooms much too hot though, tried to turn air con on but wouldn’t work, hung my sign on the door for the housekeeping, they didn’t do much, all rubbish was left in there, ordered the 24 hr menu, my toasted sandwich was soggy and not toasted at all, plus the fish fingers and chips were very terrible, not too bad if your looking for a one night stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dhwani- Duty Manager am 20. Mai 2024
Dear Teagan,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the room's view and aesthetics. However, we apologize for the issues you encountered with the temperature control, housekeeping service, and the quality of your meal. Your feedback is valuable to us, and we will address these concerns to improve our services. We hope to have the opportunity to better serve you in the future.

6/10 – Okay

Tristan

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
The hotel was okay what you would from a Holiday Inn. Was fairly clean. But the service was a bit lacking. You need to go down to reception to get simple items also the reception is a bar and there is limited staff. What was really shocking was the fact that they did not provide slippers. Overall, this place was ok for a few days for an event but not anything more. The location is okay as well.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anushka (Duty Manager) am 13. Mai 2024
Dear TristanThank you for sharing your feedback with us. We're glad to hear that you found the hotel fairly clean and the location satisfactory for your event. However, we apologize for any inconvenience you experienced with our service and amenities. Your comments regarding the need to go to reception for items and the limited staff availability have been noted, and we'll work on improving these aspects. We regret that we didn't meet your expectations regarding the provision of slippers. We appreciate your insights and hope to have the opportunity to better serve you in the future. If there's anything else you'd like to discuss, please feel free to reach out.

6/10 – Okay

MOE

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anushka (Duty Manager) am 13. Mai 2024
Hello Moe, Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize if your experience did not meet your expectations. If you'd like to provide us feedback, we'll take your comments into consideration to improve our services. If you have any further concerns, please don't hesitate to reach out.

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, friendly staff, great location in the CBD close to the trams, trains and offices, shops, eateries etc.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Pinky-Duty Manager am 9. Mai 2024
Dear John,Thank you for your review! We're pleased to hear that you found our hotel to be clean, comfortable, and that you received good service during your stay. Your satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,Pinky KaurDuty Manager

4/10 – Schlecht

Boon Keat

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Hotel housekeeping is terribly lousy. The room is always not clean properly. No complimentary water in room, basic toiletries such as toothbrush have to go to reception to get. It is not worth staying.
Aufenthalt von 7 Nächten im April 2024
Antwort von Dhwani-Duty Manager am 6. Mai 2024
Dear Boon Keat,We apologize for your recent experience. Rest assured, we're addressing the cleanliness issues and amenity availability immediately. Your feedback is invaluable, and we hope to have the chance to make it right for you in the future.

10/10 – Hervorragend

Silvia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is clean and comfortable and close to essential things when on holidays.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Gushan am 5. Mai 2024
We're thrilled to hear that our hotel met your needs and provided a comfortable and convenient stay for your holiday. We strive to maintain high standards of cleanliness and comfort, and we're glad you enjoyed your time with us. We hope to welcome you back again soon!

6/10 – Okay

Sydney

Aufenthalt von 3 Nächten im April 2024
Antwort von Nishant am 24. Mai 2024
Thank you for taking the time to share your feedback regarding your recent stay at our Holiday Inn Express. We truly appreciate your honest review and the opportunity to address any concerns you may have encountered.We're pleased to hear that you chose to stay with us, and we regret to learn that your experience did not fully meet your expectations. Please accept our sincere apologies for any inconveniences you may have experienced during your stay.

8/10 – Gut

Suman

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reasonable price
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

YUK ON SIMON

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
coffee and tea supply not replenished. Room lights automatically turned off if motion sensor does not detect motion within the room.
Aufenthalt von 4 Nächten im April 2024
Antwort von Warm regards, Anushka (Acting Duy Manager) am 2. Mai 2024
Dear Simon,Thank you for sharing your feedback with us. We're sorry to hear about the issues you encountered with the coffee and tea supplies not being replenished, as well as the inconvenience caused by the room lights automatically turning off. Your comments are valuable to us, and we'll address these matters with our team to ensure a better experience for our guests in the future.We appreciate your understanding and hope to welcome you back for an improved stay.

10/10 – Hervorragend

Mu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Pinky - Duty Manager am 30. Apr. 2024
Dear Mu,Thank you for your review! We're pleased to hear that you found our hotel to be clean, comfortable, and that you received good service during your stay. Your satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another comfortable stay in the future. Warm regards,Pinky KaurDuty Manager

8/10 – Gut

daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfortable, good service
Aufenthalt von 1 Nacht im April 2024
Antwort von Regina am 28. Apr. 2024
Dear Daniel,Thank you for your review! We're pleased to hear that you found our hotel to be clean, comfortable, and that you received good service during your stay.Your satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Affie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff here are lovely and professional. I asked for a late checkout which was happily provided for. The coffee in the buffet breakfast was the best thing, not so much for anything else.
Aufenthalt von 1 Nacht im April 2024
Antwort von Regina am 27. Apr. 2024
Dear Affie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff and that we could accommodate your request for a late checkout.We're glad to know that you enjoyed the coffee in our buffet breakfast. However, we apologize if other aspects of the breakfast did not meet your expectations. Your feedback is important to us, and we will review our offerings to ensure a more satisfying experience for our guests.Your satisfaction is our top priority, and we appreciate your valuable input. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,RegiaDuty Manager

10/10 – Hervorragend

xu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Dhwani, Duty Manager am 26. Apr. 2024
Dear Xu,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Hervorragend

Xiang, Yangpu

Aufenthalt von 2 Nächten im April 2024
Antwort von Dhwani-Duty Manager am 26. Apr. 2024
Dear Xiang,Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay with us.Your satisfaction is our priority, and we're delighted that our hotel met your expectations. We strive to provide excellent service and a comfortable experience for all our guests, and we're glad we succeeded during your visit.We look forward to welcoming you back for another great stay in the future

10/10 – Hervorragend

Sue

Aufenthalt von 3 Nächten im April 2024
Antwort von Anushka (Duty Manager) am 13. Mai 2024
Dear Sue,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we succeeded in meeting your expectations. We truly appreciate your kind words and support. We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great facilities, close to everything in the city
Aufenthalt von 3 Nächten im April 2024
Antwort von Regina am 19. Apr. 2024
Dear Philip,Thank you for your wonderful review! We're thrilled to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're delighted that you enjoyed your time at our hotel.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Sean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot, excellent breakfast and comfortable stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Regina am 17. Apr. 2024
Dear Sean,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed your stay with us and found our hotel to be in a great spot.We're delighted that you enjoyed our excellent breakfast offerings and that you had a comfortable stay overall.Your satisfaction is our priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the future.Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Zhiping

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All is great
Aufenthalt von 1 Nacht im März 2024
Antwort von Pinky - Duty Manager am 15. Apr. 2024
Dear Zhiping,Thank you for your excellent review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Pinky KaurDuty Manager

2/10 – Ungenügend

Wilson

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
On one of the nights on 13/04 Saturday the club downstairs made sleeping extremely unbearable, I called reception and they informed me the club will close at 2:30am, fast forward to 5:30am they were still blasting music at the same extreme volumes to the point that my partner and I did not have any sleep and ruined our Sunday plans. Staying at the hotel last night was unbearable one of the worst experiences I have ever encountered.
Aufenthalt von 4 Nächten im April 2024
Antwort von Pinky - Duty Manager am 15. Apr. 2024
Dear Wilson,We are terribly sorry that you do not have a good stay with us. Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We would appreciate it if you could provide more details about your stay and any specific issues you encountered so that we can address them promptly. Your satisfaction is important to us, and we value your input as we strive to improve our services. Please feel free to reach out to us (pinky.kaur@proinvesthotels.com) directly with any further comments or concerns you may have. We hope to have the opportunity to better serve you in the future.Best regards,Pinky KaurDuty Manager

10/10 – Hervorragend

Rebecca

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property in convenient location
Aufenthalt von 2 Nächten im April 2024
Antwort von Pinky - Duty Manager am 14. Apr. 2024
Dear Rebecca, Thank you for your excellent review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another excellent stay in the future.Warm regards,Pinky KaurDuty Manager

10/10 – Hervorragend

Giselle

Gut: Zustand der Unterkunft
Area great to get around.
Aufenthalt von 3 Nächten im April 2024
Antwort von Dhwani-Duty Manager am 14. Apr. 2024
Dear Giselle,Thank you for your excellent review! We're delighted to hear that you had a positive experience during your stay with us..Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back for another excellent stay in the future.

10/10 – Hervorragend

Viive

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable and in a location great for public transport.
Aufenthalt von 2 Nächten im April 2024
Antwort von Regina am 13. Apr. 2024
Dear Viive,Thank you for your feedback. We're pleased to hear that you found our rates to be good value.Your satisfaction is important to us, and we're glad that you found our pricing competitive. We strive to offer our guests excellent value for their money, and we're delighted that we succeeded in providing you with a positive experience.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,ReginaDuty Manager

4/10 – Schlecht

wai kwan

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Lasantha am 8. Apr. 2024
Dear Wai Kwan,Thank you for reviewing your recent experience with us. We are disappointed to learn that our services did not meet your expectations. Guest feedback is a valuable source of information, and it would be greatly appreciated if you could provide details of the concerns raised during your experience.Once again, thank you for sharing your experience with us. We sincerely apologize for any shortcomings and inconvenience caused. We hope you will give us the opportunity to regain your confidence in the future.Sincerely Lasantha

8/10 – Gut

Allan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is nice and central easy access to Tram and trains-Staff was very friendly
Aufenthalt von 7 Nächten im März 2024
Antwort von Dhwani Duty Manager am 4. Apr. 2024
Thank you for your review! We're pleased to hear that you enjoyed our central location, making it convenient for accessing trams and trains. Our team takes pride in providing friendly and helpful service, and we're delighted that you found our staff to be accommodating.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please feel free to reach out.

10/10 – Hervorragend

Zhiping

Aufenthalt von 1 Nacht im März 2024
Antwort von Dhwani-Duty Manager am 21. Apr. 2024
Dear Zhiping,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 – Hervorragend

Aleksandr

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Regina am 2. Apr. 2024
Dear Aleksandr,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you had a pleasant experience during your stay.Your satisfaction is our top priority, and we're delighted that our hotel met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another great stay in the future!Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a really good stay. The property is in very good condition, it's close to everything we wanted to visit and the staff were very friendly.
Aufenthalt von 4 Nächten im März 2024
Antwort von Regina am 31. März 2024
Dear Andrew,Thank you for sharing your wonderful experience with us. We're delighted to hear that you had a really good stay and that you found our property to be in excellent condition.It's fantastic to know that our central location met your needs and allowed you to easily visit the places you wanted to see. We're also grateful for your kind words about our friendly staff.Your feedback means the world to us, and we look forward to welcoming you back for another memorable stay in the future.Warm regards,ReginaDuty Manager

6/10 – Okay

Suman

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
Reasonable price. Room carpet needs better cleaning, I noticed the staff about the hair every where on the carpet however due to absence of cleaning staff on the evening it was not possible to clean the room. I was quite disappointed but everything else is good.
Aufenthalt von 2 Nächten im März 2024
Antwort von Regina am 31. März 2024
Dear Suman,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be reasonably priced and that overall, your experience was positive.We apologize for the disappointment caused by the cleanliness issue with the room carpet. Your concerns have been noted, and we will address this with our housekeeping team to ensure such incidents are minimized in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Emily

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Free breakfast which had plenty of options.
Aufenthalt von 2 Nächten im März 2024
Antwort von Regina am 31. März 2024
Dear Emily,Thank you for sharing your positive experience with us. We're thrilled to hear that you enjoyed our complimentary breakfast and found plenty of options to choose from.Providing a satisfying breakfast experience is important to us, and we're delighted that our offerings met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,ReginaDuty Manager

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to transport while still walkable when needed. Rooms are clean with all round available services. Staff friendly and helpful.
Aufenthalt von 8 Nächten im März 2024
Antwort von Theresa am 25. März 2024
Dear Peter,Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you found our hotel conveniently located for transportation and within walking distance when needed. It's fantastic to know that you found our rooms clean and appreciated the available services.We're also grateful for your kind words about our friendly and helpful staff. Your satisfaction is our top priority, and we're glad we could contribute to a positive experience during your stay.If there's anything else we can do to enhance your next visit or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Theresa AlbrechtExpress Agent

8/10 – Gut

bernard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was good but lack dining and bar options.
Aufenthalt von 3 Nächten im März 2024
Antwort von Theresa am 25. März 2024
Dear Bernard,Thank you for taking the time to provide your feedback following your recent stay with us. We're pleased to hear that you found our hotel to be good overall.Your comments regarding the dining and bar options are valuable to us as we continually strive to enhance our guests' experience and we will certainly take your feedback into consideration.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Warm regards,Theresa AlbrechtExpress Agent

8/10 – Gut

Paul

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to southern cross and transport. Decent breakfast
Aufenthalt von 2 Nächten im März 2024
Antwort von Theresa am 25. März 2024
Dear Paul,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be conveniently located near Southern Cross and transportation options. Additionally, we're pleased to hear that you enjoyed our breakfast offerings.Your comments are important to us as we continuously strive to provide excellent experiences for our guests. If there are any areas where you believe we can further improve, please don't hesitate to share your suggestions with us.We appreciate your support and hope to welcome you back for another enjoyable stay in the future.Warm regards,Theresa AlbrechtExpress Agent

6/10 – Okay

Tamara

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great option for trips where you just need somewhere clean and comfortable to sleep.
Aufenthalt von 2 Nächten im März 2024
Antwort von Theresa am 24. März 2024
Dear Tamara,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be a great option for clean and comfortable accommodation during your trip.Your comments are valuable to us as we strive to continually improve our services. If there's anything specific that we can do to enhance your experience further, please feel free to let us know.We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

Martyn, Brisbane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is so good!
Aufenthalt von 2 Nächten im März 2024
Antwort von Theresa am 24. März 2024
Dear Martyn,Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you found our location to be excellent.Providing a convenient and accessible location for our guests is one of our top priorities, and we're delighted that it enhanced your overall experience with us.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

Todd

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and very nice rooms
Aufenthalt von 1 Nacht im März 2024
Antwort von Theresa am 17. März 2024
Dear Todd,Thank you for taking the time to leave us a perfect 5 out of 5 rating! We truly appreciate your feedback.We're delighted to hear that you enjoyed our great location and found our rooms to be very nice. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

Luke

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Had a fantastic stay at the holiday inn, pays to be a member, watched a couple get turned away, trying to check in an hour early, but being a member aloud us to not only check in early but we also got a free late checkout. Good breakfast, and there coffee/machine Was one of the best coffees I’ve ever had at a hotel, hotel is close to trams, easy 5 min walk to southern cross train station and marvel stadium, got parking thrown in for $1 extra,
Aufenthalt von 1 Nacht im März 2024
Antwort von Theresa am 17. März 2024
Dear Luke,Thank you for sharing your fantastic experience at Holiday Inn. We're thrilled to hear that you had such a positive stay with us.We're glad to know that being a member allowed you to enjoy the convenience of early check-in and a free late checkout. It's great that you enjoyed our good breakfast and the quality of our coffee, which is high praise indeed!We're also pleased that our hotel's proximity to trams, Southern Cross train station, and Marvel Stadium contributed to your overall satisfaction. We're happy to offer parking to enhance your experience further.Thank you for choosing to stay with us, and we hope to welcome you back for another excellent stay in the future!Warm regards,Theresa AlbrechtExpress Agent

8/10 – Gut

Megan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Smooth checkin process and breakfast included is always a bonus
Aufenthalt von 1 Nacht im März 2024
Antwort von Regina am 17. März 2024
Dear Megan,Thank you for taking the time to tell us about your experience at Holiday Inn Express MELBOURNE LITTLE COLLINS. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and we look forward to serving you again soon. Regards,ReginaDuty Manager

10/10 – Hervorragend

Gordon John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As above
Aufenthalt von 2 Nächten im März 2024
Antwort von Theresa am 16. März 2024
Dear Gordon John,Thank you for taking the time to leave us a perfect 5 out of 5 rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay with us.If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We're always looking for ways to improve and ensure that each guest has a memorable stay with us.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Theresa AlbrechtExpress Agent

8/10 – Gut

Marilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was close to train station, shopping and marvel stadium. Breakfast was good and bed was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Theresa am 15. März 2024
Dear Marilyn,Thank you for sharing your experience with us on Expedia. We're delighted to hear that our convenient location near the train station, shopping areas, and Marvel Stadium added value to your stay.It's fantastic to know that you enjoyed our breakfast offerings and found our beds to be comfortable for a restful night's sleep.Your feedback is greatly appreciated as it helps us understand what we're doing well and where we have opportunities to improve. If there are any additional comments or suggestions you'd like to share, please feel free to reach out to us directly.We look forward to welcoming you back for another enjoyable stay in the future!Best regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

Anita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family absolutely loved this hotel. The breakfast was really lovely. The rooms were modern and nice, but the really wonderful space was the foyer area that they had set up for the tennis. Activities for the kids and a really nice atmosphere.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Theresa am 14. März 2024
Dear Anita,Thank you very much for taking the time to share your feedback with us! We are thrilled to hear that your family loved their experience at our hotel.It's fantastic to know that you enjoyed our breakfast offerings and found our rooms to be modern and comfortable. We take great pride in providing a welcoming atmosphere for all our guests, and we're delighted that you found the foyer area, especially the tennis setup, to be a wonderful space.Creating enjoyable activities for kids and maintaining a pleasant atmosphere are top priorities for us, and we're pleased to see that reflected in your review.We sincerely appreciate your kind words and hope to welcome you and your family back to our hotel in the future for another memorable stay.Warm regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

Karl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Theresa am 2. März 2024
Dear Karl,Thank you for sharing your feedback! We appreciate your positive rating and hope you had a fantastic stay with us. If there's anything specific you'd like to share about your experience, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,Theresa AlbrechtExpress Agent

10/10 – Hervorragend

eric

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy quick check-in. Spotless. Nice gym. The room is well designed and good for a business trip. Great client centric service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Anushka am 25. Feb. 2024
Dear EricThank you for your positive feedback! We're delighted to hear that your check-in experience was easy and quick. It's wonderful that you found our facilities spotless, enjoyed the well-designed room suitable for a business trip, and appreciated the great client-centric service. We look forward to welcoming you back in the future!Best Regards

10/10 – Hervorragend

Carly

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was extremely convenient for our needs attending a concert at Marvel Stadium. Parking was very accessible, breakfast the next morning had a huge variety of options. Very pleased with our stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Regina am 24. Feb. 2024
Dear Carly,Thank you for taking the time to share your review. We're thrilled to hear that you had a fantastic experience during your stay with us. It's wonderful to know that our staff, cleanliness, location, facilities, comfort, and value for money all met your expectations. Your positive comments about our location, facilities, presentation, and staff are greatly appreciated. We're delighted that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another outstanding stay in the future.Best regards, ReginaDuty Manager

2/10 – Ungenügend

Lisa

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Regina am 24. März 2024
Dear Lisa,Thank you for bringing your concerns to our attention. We are genuinely sorry to hear about your experience, and we understand the importance of addressing your feedback promptly.Please know that we take your comments very seriously, and we are committed to making things right. Your satisfaction is our top priority, and we sincerely apologize for falling short of your expectations.We would like to investigate the issues you've raised further to ensure that they are addressed appropriately. If you could provide us with more details about your stay, including the specific problems you encountered, it would be greatly appreciated.Our team is dedicated to providing exceptional service, and we are committed to resolving any issues you may have experienced. We value your feedback as it helps us to improve, and we hope to have the opportunity to regain your trust.Please don't hesitate to reach out to us directly if you would like to discuss your concerns further or if there is anything else we can do to make amends.Warm regards,ReginaDuty Manager

10/10 – Hervorragend

Sheree

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome motel, set up really well. The bed was too hard but everything else was excellent. The breakfast is included and though the motel calls it a ‘Continental Breakfast’ it is way more than that with scrambled eggs, hash browns, bacon, etc. which was brilliant. Close to Crown, Southern Cross station and trams, plus great cycling paths. Highly recommend if having a few days break in Melbourne.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Regina am 24. Feb. 2024
Dear Sheree,Thank you for taking the time to share your review. We're thrilled to hear that you had a fantastic experience during your stay with us. It's wonderful to know that our staff, cleanliness, location, facilities, comfort, and value for money all met your expectations. Your positive comments about our location, facilities, presentation, and staff are greatly appreciated. We're delighted that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another outstanding stay in the future.Best regards, ReginaDuty Manager

10/10 – Hervorragend

Craig

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed there after pink 2024 was close to all pubs stations and best dark curtains ever slept in will definitely recommend and stay again, breakfast was buffet and was excellent 👍👍👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Regina am 24. Feb. 2024
Dear Craig,Thank you for taking the time to share your review. We're thrilled to hear that you had a fantastic experience during your stay with us. It's wonderful to know that our staff, cleanliness, location, facilities, comfort, and value for money all met your expectations. Your positive comments about our location, facilities, presentation, and staff are greatly appreciated. We're delighted that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another outstanding stay in the future.Best regards, ReginaDuty Manager