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Bewertungen von Art Series - The Cullen

5 out of 5
Art Series - The Cullen
164 Commercial Rd, Prahran, VIC

Bewertungen

9,2

Wunderbar

678 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
238 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
20 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Silke

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in netter Lage zur Erkundung von Melbourne
Ich habe hier dreimal übernachtet und mich jedes mal wohl gefühlt. Das Personal an der Rezeption war immer sehr freundlich und hilfsbereit. Die Zimmer waren sauber, nett eingerichtet und ich hattet jedes mal Glück einen tollen Ausblick auf die Melbourner Skyline zu haben. Das Hotel hat keine Lobby an sich und auch kein eigenes Restaurant, dafür aber eine Kochnische, Kühlschrank, Kaffeemaschine etc im Zimmer. Hilfreich, wenn man länger unterwegs ist, snd auch die Waschräume mit Waschmaschine und Trockner auf jeder Etage. Die Lage, in Praham/South Yarra ermöglicht es, Melbourne von einem netten Viertel aus zu erkunden. Das Hotel ist verkehrstechnisch gut angebunden und bietet in der Nachbarschaft viele kleine Cafes, Restaurants und Shops.
Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Silke, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

werner

Perfekter ckeck-in. Großes Zimmer mit neuem bequemen Bett. Sehr ruhig, tolle Lage gleich beim Prahran Markt. Straßenbahn vor der Haustür aber Zug 5 min die Straße hinunter viel schneller um in die Stadt zu kommen
Aufenthalt von 4 Nächten im November 2018
Antwort von Brad Vivian, Front Office Manager am 23. Nov. 2018
Hi Werner, Thank you for your feedback. We are glad that you enjoyed your stay at The Cullen, and had the chance to experience the great area we are in. We look forward to seeing you again soon.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2018

8/10 – Gut

Felix

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice design hotel with marvelous paintings
The hotel is pretty modern holds the current standards. The service desk was very friendly as was the bar and restaurant staff. The bed was very comfortable and I really love the interior design!!
Aufenthalt von 2 Nächten im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Hotel in cooler Gegend
Super Lage, viele Bar's, Restaurants und Läden in der Nähe. Das Hotel/ Zimmer ist auch toll. Es sind eher Kleinigkeiten, die fehlen (Geschirrhandtuch auf Nachfrage, kein Salz&Pfeffer in der Küche..)

6/10 – Okay

UM, Wien

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut gelegenes modernes Hotel außerhalb Zentrum
Wochenende in Melbourne, Freunde besucht. Wir suchten ein Hotel welches einfacher zu erreichen ist und nicht die Einfahrt in das Stadtzentrum erforderte.

10/10 – Hervorragend

Selma, Patterson Lakes

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location, easy transport, walk to cafes, restaurants and bars. Clean and spacious and surprisingly quiet. Great value and would highly recommend.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rahul Dangwal am 23. Mai 2024
Dear Selma,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rahul DangwalGeneral Manager

6/10 – Okay

Danae

Mit der Familie gereist
Gut: Personal & Service
We paid well over the going rate for two nights in this hotel and were disappointed that it had no amenities... but what sticks in our minds was that the twin room has a glass bathroom, offering zero privacy. Will not be booking this hotel again.
Aufenthalt von 2 Nächten im März 2023
Antwort von Rahul Dangwal am 5. Mai 2024
Dear Danae, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Rahul DangwalGeneral Manager

10/10 – Hervorragend

Ellen

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rahul Dangwal am 29. Apr. 2024
Dear Ellen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Okay

John Leslie

Mit dem Partner gereist
Gut: Personal & Service
The room was nit that clean
Aufenthalt von 4 Nächten im April 2024
Antwort von Rahul Dangwal am 24. Apr. 2024
Dear John, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

paula

Aufenthalt von 2 Nächten im April 2024
Antwort von Rahul Dangwal am 29. Apr. 2024
Dear Paula, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location opposite Prahan Market, Fantastically helpful and friendly staff. Only slight drawback is there is no bar in the premises.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rahul Dangwal am 22. März 2024
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service und Ausstattung
Nice clean interesting hotel, quiet and has everything you need. Only issue is the "view" having a room on the second floor has a view of the building next door which are apartments, no real privacy had to keep the blinds down.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rahul Dangwal am 19. März 2024
Dear Adam, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 – Ungenügend

Andrew

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
This place is terrible. One of the worse stays I've ever had at a so called premium hotel. The staff aren't helpful, it's falling apart, nothing works and it's dirty. Go to the Como!
Aufenthalt von 4 Nächten im März 2024
Antwort von Rahul Dangwal am 21. März 2024
Dear Andrew, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,

8/10 – Gut

Anthony

Aufenthalt von 3 Nächten im März 2024
Antwort von Rahul Dangwal am 27. März 2024
Dear Anthony,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Okay

Leah, Balcatta

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
I stay here between 2 to 4 times a year when I come for work trips, and it has been getting progressively worse. This time around there were even more disgusting stains on the chairs, curtains and carpet (they have always been there, but now it's getting worse); lacking supply of the essentials - hand wash, moisturising cream, tea bags. Not once have they cleaned my room during my stay. Walls are paper thin - I could hear one neigbour coughing and the other neighbours talking. I will not be returning, have had enough now. Fabulous location and comfy beds, but it's not enough anymore.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rahul Dangwal am 1. März 2024
Dear Leah, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

Yath

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shopping
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Rahul Dangwal am 21. Feb. 2024
Dear Yath,Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Okay

Tamerlaine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rahul Dangwal am 20. Feb. 2024
Dear Tamerlaine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 – Okay

Arj

Geschäftlich gereist
Gut: Personal & Service
I’ve often stayed here, over the years it’s clear that a lot of the decor either hasn’t been updated or properly maintained. The staff are fantastic, that’s pretty much the saving grace along with the location of the hotel itself. A good freshen up in the rooms will make this place great option to stay in again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rahul Dangwal am 20. Feb. 2024
Dear Arj, We very much appreciate your comments regarding your stay at the The Cullen Melbourne - Art Series. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,

10/10 – Hervorragend

Tristan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thanks for safely hiding me away in a time of need
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rahul Dangwal am 13. Feb. 2024
Dear Tristan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great quality room, well kitted out kitchen, nice decor, good air con, and much bigger than I expected. Location is great, lots going on around the hotel but also easy access to centre via the tram. Staff very friendly. Good value for what you get I thought. Highly recommend!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Rahul Dangwal am 13. Feb. 2024
Dear Matthew,Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 – Schlecht

Nairn

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
I booked the junior penthouse suite as a surprise for my wife’s birthday along with a night at the Australia Open. It was a special occasion and we expected a nicer experience. The room didn’t match the description. The description stated it had a separated bedroom and photos showed a dining area, in reality the room was a studio with very small bathroom. The overall condition of the room and foyer was disappointing. Very tired and worn out looking. The curtains and blinds didn’t close properly as they were broken. Not what I’d expect from a five star hotel. Location was good. Staff were friendly enough.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rahul Dangwal am 30. Jan. 2024
Dear Nairn, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Hervorragend

Russell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel great location
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rahul Dangwal am 24. Jan. 2024
Dear Russell,Thank you for the 5-star review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 – Gut

Nicholas

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rahul Dangwal am 13. Feb. 2024
Dear Nicholas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 – Hervorragend

Kristan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Rahul Dangwal am 9. Jan. 2024
Dear Kristan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Hervorragend

Geoffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room, nice patio off my Jr. Penthouse Suite. Great to have self-serve laundry facilities on site. Right across the street from Prahran Market which is amazing. Super Asian restaurant attached to hotel was perfect for Christmas Day. Easy access to tram and bus system. Staff were friendly and accommodating. Wall paper peeling in the elevator lobby on my floor was a small sign of distress
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Rahul Dangwal am 9. Jan. 2024
Dear Geoffrey, Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 – Okay

Stephen

Antwort von Rahul Dangwal am 24. Jan. 2024
Dear Stephen,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 – Ungenügend

Dan, Atlanta

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Despite then telling you about the facilities, restaurant, area etc when you check in, they NEVER mention that you have to request your room to be serviced. Until it’s too late and the staff have left. It’s not good enough that it’s on the paper they give you. If they can tell you everything else, they should tell you this.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Rahul Dangwal am 25. Dez. 2023
Dear Dan, Thank you for taking the time to tell us about your experience at the The Cullen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 – Gut

Adam

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rahul Dangwal am 25. Dez. 2023
Dear Adam, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

Janette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Rahul Dangwal am 25. Dez. 2023
Dear Janette, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

4/10 – Schlecht

Sean

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property was tired and needs a refurb. Peeling wallpaper, stained carpet and lounges. Just not up to the standard you’d expect of an art series hotel.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

David

Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 25. Dez. 2023
Dear David, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

Bryce

Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 25. Dez. 2023
Dear Bryce, we very much appreciate your comments regarding your stay at the Cullen. It is always a pleasure to receive positive feedback. We look forward to welcoming you back in the near future. Sincerely,

10/10 – Hervorragend

carol

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
love the artwork in the hotel - very different staff is very friendly. hotel is convenient for dining and shopping
Aufenthalt von 2 Nächten im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Carol, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear John, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

8/10 – Gut

Sharron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and art work
Aufenthalt von 4 Nächten im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Sharon, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

8/10 – Gut

Glenn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Position was great for the things we were doing. Penny who checked us out was great. The dual key room suited our needs well.
Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Glenn, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

Sue

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Right in the heart of everything you need.
Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Sue, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a modern hotel with everything in fine condition. Staff was very pleasant to talk to and helpful.
Aufenthalt von 2 Nächten im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear John, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

Justin

Aufenthalt von 1 Nacht im November 2023
Antwort von Rahul Dangwal am 30. Nov. 2023
Dear Justin, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely

10/10 – Hervorragend

Amanda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quirky artsy rooms
Fantastic room, great staff, awesome place to stay. If you stay in a few hotels they start to all look the same, yet this place is different with fantastic artsy rooms. Loved this quirky place. We will be back.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Zami am 20. Okt. 2023
Dear Amanda,We're thrilled to hear that you had such a fantastic experience during your stay with us! Thank you for your kind words about our quirky and artsy rooms. We believe that a unique and visually stimulating environment can enhance the overall experience, and we're delighted that you appreciated it.Our staff takes pride in providing exceptional service, and it's great to hear that they made your stay even more enjoyable. We can't wait to welcome you back on your return visit. Your feedback means the world to us, and we look forward to providing you with another memorable stay. See you again soon!Warm regards,Zamiwe MbeweAssistant Manager

8/10 – Gut

Dana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love this hotel. It is clean, modern, different and up to date. The bed in my room was supposed to be a king but was two singles pushed together which was uncomfortable. It also felt like the mattress may have been a bit old as it sagged a bit. The aircon was decent for the weather now but may not be enough in summer. It would be much better if the mini bar was immediately available in my room. If it was, I definitely would have used it. If these things are fixed I would always recommend this hotel. All in all it was still a pleasant stay, just not a good sleep
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Zami am 20. Okt. 2023
Dear Dana,We greatly appreciate your feedback and are pleased to hear that you love our hotel and find it clean, modern, and up-to-date. We constantly strive to provide a top-notch experience for our guests, and your input helps us to improve.We're sorry to hear that the bed arrangement in your room was not as comfortable as expected. Our team will certainly look into this issue to ensure the mattresses are in top condition. Additionally, we'll take your comments about the air conditioning and the availability of the minibar into account, as we aim to make every stay as enjoyable as possible.We value your recommendations and are committed to addressing these issues to enhance the overall guest experience. Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a more restful and enjoyable stay in the future. Thank you for choosing our hotel, and we look forward to the chance to make your next visit even better.Kindest regards,Zami MbeweAssistant Manager

8/10 – Gut

Zara

Aufenthalt von 1 Nacht im September 2023
Antwort von Zami am 5. Nov. 2023
Dear Zara,Thank you for leaving us a 4-star rating. We look forward to welcoming you back to The Cullen in the near future.Kind regards,Zami MbeweAssistant Manager

8/10 – Gut

Phil

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Zami am 13. Okt. 2023
Hi Phil,Thank you for taking the time to provide us with a rating of 8/10. We hope to make it a 10 next time you stay with us.Kind regards,Zamiwe MbeweAssistant Manager

10/10 – Hervorragend

Tania

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Zami am 10. Okt. 2023
Dear Tania,Thank you for taking the time to leave us a brief but pleasant review. We look forward to welcoming you back to The Cullen soon.Kind regards,Zamiwe MbeweAssistant Manager

10/10 – Hervorragend

joanne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Zami am 4. Okt. 2023
Dear Joanne,Thank you for giving us a 10-star rating regarding your recent stay with us.We look forward to welcoming you to The Cullen soon.Kind regards,Zamiwe MbeweAssistant Manager

10/10 – Hervorragend

Kirsten

Mit dem Partner gereist
Check in absolutely easy, informative and friendly. Our 2 night stay here was amazing. The bed was so comfortable. Despite being in a busy area (stayed sat and sun night) the outside noise didn’t filter into our room. The room was very clean, spacious and fun - artwork on walls a bit quirky :) Over all no faults and a very pleasant stay.
Aufenthalt von 2 Nächten im September 2023
Antwort von Zami am 26. Sept. 2023
Dear Kirsten,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your check-in process was smooth and that you found our staff to be informative and friendly.It's fantastic to know that you had an amazing two-night stay with us. We take great pride in providing comfortable accommodations, and we're delighted that you found the bed so comfortable. It's also great to hear that despite being in a busy area, you were able to enjoy a peaceful night's rest, thanks to our soundproofing efforts.We appreciate your compliments about the cleanliness and spaciousness of your room. Our quirky artwork is meant to add a unique touch to our ambiance, and we're delighted to hear that you found it enjoyable.Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future! If you have any specific preferences or requests for your next visit, please feel free to let us know.Warmest regards,Zamiwe MbeweAssistant Manager

2/10 – Ungenügend

Aaron

Aufenthalt von 1 Nacht im September 2023
Antwort von Zami am 4. Okt. 2023
Dear Aaron,Thank you for taking the time to rate your experience with us. However, I'm sorry to hear we did not meet your expectations.We hope we can redeem ourselves on your next visit.Kind regards,Zamiwe MbeweAssistant Manager

10/10 – Hervorragend

Lauren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im September 2023
Antwort von Zami am 9. Sept. 2023
Hi Lauren,Thank you for giving us a 5-star rating. We are glad you thoroughly enjoyed your stay and our convenient location.We look forward to welcoming you back to The Cullen.Kind regards,Zami Mbewe

10/10 – Hervorragend

Belinda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, and nice room. We didnt like that the bathroom was glass walls,
Aufenthalt von 2 Nächten im August 2023
Antwort von PHB am 1. Sept. 2023
Hi Belinda!Thank you so much for taking time to write a review.Your feedback will definitely be taken into consideration.We are hoping to see you staying at The Cullen again.Kind Regards,Team at The Cullen