Thanks so much for your feedback. The property is same as what it’s advertised. We highly recommend everyone checks all the informations and policy before making the booking.

Thanks for your feedback

We appreciate your booking and the feedback you've provided.Upon reviewing our records, it appears that you did contact us to confirm the address. However, we were not informed about your expected arrival time during the call, and unfortunately, I was unable to acknowledge your same-day booking as I was driving at the time.Our records show that an automated email containing all the necessary check-in information was sent to the email address provided in your booking. We anticipate our guests to follow these guidelines for check-in and encourage them to reach out if they have any questions or require assistance. In this case, we noticed that you did not contact us for assistance upon your arrival at the property, and you subsequently departed without notifying us.According to our cancellation policy, same-day bookings are non-refundable. While it is typically the responsibility of the guest to inform us of their arrival, we understand that circumstances can vary. In light of this, we are willing to extend a partial refund as a gesture of goodwill, despite not being informed of your arrival and receiving negative feedback from you. As a service provider, our primary goal is to offer an exceptional guest experience, and we understand that different guests have varying needs and expectations. Nevertheless, we aim to foster mutual respect and achieve mutually beneficial outcomes.Thank you once again for choosing to stay with us and for sharing your feedback.Best Regards,