We love to see that you enjoyed our rooms and breakfast, and we hope to see you again with your entire family.

We are happy to see that you enjoyed your stay, cleanliness of our facilities and service of our staff, we hope to see you again with your family and friends.

We are glad to see that you enjoyed your stay, our facilities, cleanliness and service of our staff, we look forward to seeing you again with your family and friends.

We are delighted to see that you enjoyed our facilities and service, we appreciate your comments about the American breakfast and the 8 different options we have for our guests. We will take your comments into consideration, see you soon.

We are happy to see that you enjoyed your stay and your experience with us was satisfactory. We look forward to seeing you again with your family and loved ones.

Nos encanta ver que disfrutaste tu estadía y nuestras instalaciones, esperamos verte de nuevo con tu familia y amigos.

Nos encanta ver que disfrutaste tu estadía, la atención del personal, la seguridad del hotel y los deliciosos desayunos. Esperamos verte de nuevo con tu familia y amigos

We are pleased to see that you enjoyed your stay and our services and look and hope to see you again with all your family.

We are delighted to see that you enjoyed your stay and our facilities and look forward to seeing you again with your family.

Nos encanta ver que disfrutaste tu estadía, los espacios y la decoración de las habitaciones, esperamos tenerte de nuevo con tu familia y amigos.

Nos encanta ver que disfrutaste tu estadía, nuestras instalaciones. Esperamos verte de nuevo con tu familia y amigos.

We are pleased to see that you enjoyed your stay, the hotel services and the hospitality of the staff, we hope to see you again with your family and friends.

We are delighted to see that you enjoyed our facilities and in general the hotel was a good choice for your visit to this beautiful city, we appreciate the comments, for us it is very important the safety of our visitors so we have private security 24 hours a day ready to ensure the safety of the sector. We hope to see you again with your family and friends.

We are delighted to see that you enjoyed your stay, the attention of the staff and your experience was satisfactory, we look forward to see you again.

We are happy to see that you enjoyed your stay, our delicious breakfast and the strategic location, we hope to see you in your next visit to this beautiful city.

Nos encantaría saber qué pasó durante tu estadía para saber en qué podemos mejorar y así es una próxima oportunidad tener el placer de cumplir todas tus expectativas.

Nos encanta ver que disfrutaste tu estadía y esperamos verte en una próxima ocasión con tu familia y amigos.

Nos encanta ver que disfrutaste tu estadía, nuestras instalaciones, atención del staff y en especial de nuestro rooftop y esperamos tenerte de nuevo con tu familia y amigos. Nos vemos pronto.

Nos encantaría conocer más sobre tu experiencia para poder tomar medidas al respecto y así garantizar que disfrutes plenamente de nuestra verdadera esencia. Esperamos ansiosos tu regreso para que puedas experimentar todo lo que tenemos para ofrecer

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo con tu familia y amigos.

We are delighted to see that you enjoyed your stay, and hope that when you return to this beautiful city you will choose us and continue to have an excellent experience. See you soon!

We are glad to see that you enjoyed your stay, we hope to see you again with your family and friends. See you soon!

We are pleased to see that you enjoyed your stay, our spaces and staff service, we hope to have the pleasure of seeing you again with your family and friends.

Nos encanta ver que regreses a visitarnos, estamos trabajando en realizar las mejoras correspondientes y esperamos tenerte de nuevo muchas veces más. Nos vemos pronto.

We appreciate your comments and will review with the area in charge of maintenance this situation, we are unfortunately all the inconveniences.

Agradecemos tu feedback sobre tu estadía. Queremos destacar que nuestras habitaciones cuentan con café y chocolates de cortesía, los cuales se reponen diariamente o bajo solicitud del huésped. Además, es importante señalar que el minibar tiene un costo adicional que puede pagarse al momento del check-out. Por otro lado, nos gustaría informarte que los impuestos se aplican únicamente a los ciudadanos colombianos o residentes extranjeros, según lo estipula la ley. Este impuesto es obligatorio y está sujeto a regulaciones gubernamentales.

We are happy to see that you enjoyed your stay, the restaurants, the cleanliness of our room, and the service of the staff. We hope to see you again with your family and friends, see you soon!

We are happy to see that you enjoyed your stay, our facilities and overall your experience was satisfactory. We hope to see you soon with your family and friends.

Nos encanta ver que disfrutaste tu estadía, esperamos tenerte de nuevo con tu familia y amigos.

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo con tu familia y amigos. Nos vemos pronto!

We are pleased to see that you enjoyed your stay, and we hope to see you again with your family and friends.

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo.

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo con tu familia y amigos.

¡Nos encanta ver que disfrutaste tu estadía, nos vemos pronto!

Agradecemos tus comentarios; sin embargo, es importante aclarar que la solicitud de cancelación se recibió considerablemente después de la fecha límite para efectuar la reserva. Nuestra política de cancelación establece claramente que se cobrará el costo total de la estadía en caso de cancelaciones en cualquier momento, y esta política se especifica con claridad al aceptar nuestros términos y condiciones. Esperamos que tus dudas queden aclaradas y entiendas también nuestras políticas. Quedamos a tu disposición para cualquier informacion adicional. Nos vemos!

We are happy to see that you enjoyed your stay, our facilities and the friendly staff, we hope to see you again with your family and friends.

We're delighted to hear that you found our staff friendly and helpful! Thank you for your kind words. We hope to welcome you back soon!

We are happy to see that you enjoyed your stay, facilities, and restaurant, we hope to see you again with your family and friends.

We are happy to see that you enjoyed your stay and our delicious breakfast option, we hope to see you again with your family and friends.

We are happy to see that you enjoyed your stay, we hope to see you again with your family and friends soon.

We sincerely appreciate your feedback. It is important to make clear that the VAT (Value Added Tax) charge is imposed on Colombian citizens. In this specific case, after reviewing the request made by you, unfortunately, we did not receive a response, which prevented the process from continuing due to your refusal. We kindly hope you provide us with the requested documents so that we can proceed with the process. We sincerely hope that at some point you allow us to turn this negative experience into one where you truly feel the good essence of our hotel.

We are happy to see that you enjoyed your stay, the attention of the staff and the cleanliness of our establishment are one of our priorities to ensure that our visitors have a satisfactory experience, we hope to see you again with your family and friends.

We are glad to see that you enjoyed your stay and our hotel. We hope to see you soon again with your family and friends.

Nos encanta ver que disfrutaste tu estadía, agradecemos que resaltes el servicio de nuestro staff que siempre vela para que nuestros visitantes se sientan como en casa, esperamos tenerte de nuevo muy pronto con tu familia ya amigos.

Nos encanta ver que disfrutaste tu estadía,nuestras comodidades. Esperamos verte de nuevo con tu familia y amigos.

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo con tu familia y amigos.

We love to see that you enjoyed your stay, we hope to see you again with all your family and friends.

Nos encanta ver que disfrutaste tu estadía, esperamos verte de nuevo con tu familia y amigos.

We thank you for your comments and hope you will visit us again, we will review our staff and provide feedback so that this situation does not happen again.

We love to see that you enjoyed your stay, we hope to see you again with all your family and friends.