Dear Guest,We thank you very much for taking your time to review our resort. Looking forward to hosting you again.Yours Sincerely

Liebe Yasemin, wir bedanken uns ganz herzlich für Ihre Bewertung. Wir freuen uns sehr, dass Sie, wie Sie es ausgedrückt haben , eine ,,entspannte'' Zeit bei uns gehabt haben und Ihren Urlaub in vollen Zügen genießen konnten. Nicht nur die positiven Äußerungen, sondern auch Kritik hat für uns hohen Rang. Nur so können wir uns stetig verbessern. Daher nehmen wir auch diese in Kenntnis und bedanken uns nochmals bei Ihnen. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen! Liebe Grüße, das Cook's Club Adaköy Team

Dear Our Guest, Thank you very much for your positive feedback. Looking forward to welcoming you back in Cook's Club Adakoy. Cook's Club Adakoy Team

Değerli Konuğumuz,Vakit ayırıp Cook's Club Adaköy Otel işletmemizi ve hizmetlerimizi değerlendirdiğiniz için içtenlikle teşekkür ederiz. Değerlendirmeleriniz hassasiyetle dikkate alınacaktır. Gelecek güzel günlere sağlıkla tekrardan bir araya gelebilmek umuduyla... esenlikler dileriz. Saygı ve Sevgilerimizle

Thank you for sharing your review.Looking forward to hosting you again.

Değerli Konuğumuz Sayın Cem Bey,Nazik yorumunuz ve bizler için son derece kıymetli olan geri bildirimleriniz için içtenlikle teşekkür eder, sizleri her daim Cook's Club Adaköy'de ağırlamaktan ve görmekten mutluluk duyarız. Saygı ve Sevgilerimizle

Yorumunuz için teşekkür ederiz.Toplamdaki 1 gecelik konaklamanız sonrası dilerdik ki daha uzun kalıp, tesisimizi daha iyi tanıma fırsatı ve deneyimi yaşayıp, daha gerçekçi bir değerlendirmede bulunabilseydiniz.Tesisimizde sizleri tekrar ve daha uzun ağırlamaktan memnuniyet duyarız.Saygılarımızla.

Değerli yorumunuz için teşekkür ederiz.

Thank you for your review

Dear Our Guest, We are truly sorry that our hotel did not meet your expectations during your stay. As you have witnessed our hotel has a new food cooking and drink preparation concept all by using fresh ingridients yet served as they are ordered thus completely different than classic all inclusive, open buffet food and mass drink serving style hotels. Moreover inclutions of all different type of boards that we offer are clearly described in all of our social media pages and publications. Maybe your dissatisfaction is due to the fact that you were not aware of the type of food cooking, drink preparation and serving concept that we offer. As you can appreciate your such ommitance can not be attributed to us, nevertheless please be rest assured that the remarks you shared here have been taken very seriously by our team and actions will be taken in the respective areas. We hope that you will give Cook's Club another chance in the future. With best regards, Your Cook's Club Team.

Dear Youssef , Thank you very much for your positive feedback. Looking forward to welcoming you back in Cook's Club Adakoy. Best Regards

Dear Our Guest, We are truly sorry that our hotel did not meet your expectations during your stay. The remarks you shared here have been taken very seriously by our team and actions have been taken in the respective areas. We hope that you will give Cook's Club another chance in the future. With best regards, Your Cook's Club Team.

Dear Mohammad Reza, We are truly sorry that our hotel did not meet your expectations during your stay. The remarks you shared here have been taken very seriously by our team and actions have been taken in the respective areas . We hope that you will give Cook's Club another chance in the future. With best regards, Your Cook's Club Team.

Zamanınız ve bizi mutlu eden yorumunuz için çok teşekkür ederiz. Umarız en kısa sürede sizleri tekrar Cook's Club Adakoy Resort Hotel' de ağırlarız. Güzel günler dileriz.

Zamanınız ve bizi mutlu eden yorumunuz için çok teşekkür ederiz. Umarız en kısa sürede sizleri tekrar Cook's Club Adakoy Resort Hotel' de ağırlarız. Güzel günler dileriz.

Thank you for your review

Dear Nayaab, We are truly sorry that our hotel did not meet your expectations during your stay. The remarks you shared here and via email with our Brand Experience Manager have been taken very seriously by our team and actions have been taken in the respective areas with immediate effect and also to find an individual solution with you directly. We hope that you will give Cook's Club another chance in the future. With best regards, Your Cook's Club Team.

Merhabalar, Görüşleriniz bizim için çok değerlidir. Sürekli daha iyi hizmet vermek için çabalıyoruz. İlgili departmanlar bir sonraki ziyaretinizde size daha iyi hizmet verebilmek için eğitime katılmışlardır. Bize yorumunuz ile kattığınız değer için teşekkür ederiz. Sizi tekrar misafirimiz olarak görmekten onur duyarız.

Merhabalar, Görüşleriniz bizim için çok değerlidir. Otel fiyatlarımız TL olarak güncellenmiştir. Bize yorumunuz ile kattığınız değer için teşekkür ederiz. Sizi tekrar misafirimiz olarak görmekten onur duyarız.

Merhabalar Mert Bey, Tüm departmanlarda fiyatlarımız TL olarak güncellenmiştir. Yorumunuz ile bize kattığınız değer için teşekkür ederiz. Cook' s Club siz değerli misafirlerimizi tekrar ağırlamaktan onur duyar.

Merhabalar Ferudun Bey, Yorumunuz ve ayrıca tatilinizde tesisimizi tercih ettiğiniz için teşekkür ederiz.

We thank you very much for sharing your holiday experience and review. Kind Regards from us!

Dear Guest, We thank you very much for choosing to have your holiday at our beautiful Cook's Club Adakoy resort hotel. We also thank you for taking your valuable time to share your experience and comments with us. As you have stated, our dedicated staff have done all they could to assist you to have a pleasant holiday. Our unusual and new food concept of fresh food preparation and cooking receives very high appraisals from our guests simply because we do not have open buffet style old fashion food serving at where there is no freshness yet original features of the recipes. Please note that according to customary practises in tourism as well as international environmental code of conduct for hotel services; routine replacement of towels, linens etc. at resort hotels are generally done in every 2 days unless a special request is made. Our hotel complies with these general rules too. Checking-out guests from our hotel must leave their rooms midday (12:00 hours) as per hotel practices simply because housekeeping staff must clean, disinfect and prepare the rooms for the next guests. If late check-out is required, it is sometimes possible at an extra charge since house-keeping and other related staff must work overtime to prepare those rooms for the next guests. We thank you for your appreciation of our hotel's stunning location as well as appraisal of our staff. As you have mentioned, the websites and social media accounts do state that various activities are available, however due to the social distancing and other Covid-19 restrictions set forth by law, certain restrictions are in force (again, as stated online). We are really sorry about the few issues which did not please you, but we hope that the above clarifications explain the realities and reasons behind them. Nevertheless, once again, we thank you for your preference to stay at our resort and do hope to host you again in the future. Kindest Regards

Teşekkürler değerli yorumunuz için.

Teşekkür ederiz.