Dear Felix,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the rating you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Rudolf,Thank you very much for staying at New World Makati Hotel and for the great review and excellent rating you gave. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

Dear Razel,Thank you very much for staying at New World Makati Hotel and taking the time to review our hotel. We look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager

Dear Joachim,Thank you for sharing your review following your recent stay with us. I regret to note that we did not meet your expectations regarding guestroom facility and would like to sincerely apologize for any inconvenience caused. Please rest assured that your comments are well taken, and these are being addressed during our ongoing repair and maintenance of guestrooms. We hope to have another opportunity of welcoming you back and provide you a better stay experience. Sincerely,Nantha KumarGeneral Manager

Dear Kjell, Thank you very much for sharing your review. I have read your feedback, and would like to sincerely apologize for any inconvenience caused. Please rest assured that I have personally discussed your concern with the pertinent team. We look forward to another opportunity of welcoming you back to better serve you. Sincerely, Nantha Kumar General Manager

Dear Thomas, Thank you for taking the time to share your review. While we are saddened to learn that our facilities left you unsatisfied, we appreciate your feedback as it will assist us to further improve our services especially now that restrictions are starting to ease up. We hope for your understanding, and look forward to welcoming you again in the near future. Sincerely, Nantha Kumar General Manager

Dear Valued Guest, Thank you for giving a five-star rating to the services extended by our staff. We appreciate your having taken the time to review our hotel, and hope you will come and visit us again. Sincerely, M. van Mierlo, General Manager

Dear Hiroki, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Masaru,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the rating you gave. In the meantime, my team and I look forward to welcoming you back on your next visit to Manila. Sincerely,Nantha KumarGeneral Manager

Dear Tony, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I have taken note of your comment regarding our food and beverage rates. Rest assured that we will continuously review our pricing structure. In the meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Jojo, First and foremost, I wish to extend our gratitude for your continued patronage of New World Makati Hotel. It is always a pleasure to have you with us.Thank you as well for taking the time to share your feedback following your recent visit. Your warm compliments are greatly appreciated. In the meantime, my associates and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Toru,First and foremost, I wish to extend our sincere gratitude for staying at New World Makati Hotel during your recent trip to the Philippines. It was a pleasure to have you with us.Thank you as well for taking the time to share your review. I regret to note your comment regarding your stay and would like to apologize for any inconvenience you may have experienced during your stay.We look forward to welcoming you back to better serve you.Sincerely,Nantha KumarGeneral Manager

Dear Maria Concepcion, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Micheal,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding our location and the service of our associates are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Olivia,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you and your family with us.Thank you as well for taking the time to share your feedback following your visit. I have read your comments regarding the pool water and check-out experience and would like to sincerely apologize for the inconvenience caused. Rest assured that appropriate measures are being taken to address your concerns. In the meantime, my entire team and I look forward to welcoming you back and provide you a better stay experience. Sincerely,Nantha KumarGeneral Manager

Dear Laura,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. Meantime, we look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Shirley, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the wonderful feedback and excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Almira, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to participate in our survey and share your feedback. I regret to note your check-out experience and would like to sincerely apologize for any inconvenience caused. Rest assured that your comments are well taken for our review. Your warm compliments regarding our location and the service of our associates are greatly appreciated. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Tomohide,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to review our hotel and for sharing your feedback. I note with regret your various comments about our facilities and would like to extend my apologies for any inconvenience caused. Please rest assured that your comments are well taken and will be addressed with my team. We hope you will come again and allow us to give you a better experience.Sincerely,Nantha KumarGeneral Manager

Dear Michelle, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Gilad, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your wonderful feedback. My entire team and I appreciate your gracious commendation and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Marichel,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to share your feedback following your visit. I truly regret to learn of your experiences during your stay and would like to sincerely apologize for the inconveniences you and your family have been caused. Please rest assured that we are taking the appropriate measures to address your concerns. Let me also take this opportunity to thank you for recognizing the service and hospitality of our associates. Your warm compliments are greatly appreciated. In the meantime, we look forward to welcoming you back and provide you and your family a better stay experience. Sincerely,Nantha KumarGeneral Manager

Dear Mr. Dai Lin Eric, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and for the excellent rating you gave. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Norman,Thank you for having taken the time to share your feedback with us. I regret to note your comments and would like to sincerely apologize for the inconvenience you experienced during your stay. Rest assured that your concerns were communicated with relevant teams for proper corrective actions to be taken and prevent recurrence in the future. In the meantime, we look forward to welcoming you back and serve you better. Sincerely,Nantha KumarGeneral Manager

Dear Jeffrey,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. Your excellent rating as well as kind feedback are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Ana,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel. Your kind feedback and excellent rating are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Admirado,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Your warm compliments on our location, associates as well as breakfast offering are greatly appreciated. Rest assured that your comment regarding the room carpet was well taken for appropriate action. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Giovanni, First and foremost, we wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel following your visit. We appreciate the excellent rating you gave and look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Donnie, First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It is always a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. I am delighted that you always love your stay with us. In the meantime, my team and I look forward to welcoming you back on your next visit. Sincerely,Nantha KumarGeneral Manager

Dear Jeff,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. I have taken note of your comments regarding our facilities and would like to sincerely apologize for any inconvenience caused. Rest assured that we are taking appropriate actions to address these concerns. Your warm compliments regarding the service of our associates and the location of the hotel are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear James,First and foremost, I wish to extend our gratitude for your continuous patronage of New World Makati Hotel. It was our pleasure to have welcomed you back.Thank you as well for taking the time to review our property. We appreciate your kind feedback and look forward to having you again soon. Sincerely,Nantha KumarGeneral Manager

Dear Valene,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Hiroki,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property and for the rating you gave. In the meantime, my entire team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Bea Krizza, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding our associates are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Seoyoon,First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. However, it is with concern that I have taken note of the rating you gave. As I wish to learn more on areas we can further improve on, I would appreciate receiving your detailed feedback at your most convenient time. In the meantime, my team and I look forward to welcoming you back and provide you a better stay experience.Sincerely,Nantha KumarGeneral Manager

Dear Clarence, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your feedback. Rest assured that your comment regarding the bed was well taken for our review. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Bernardo, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments regarding are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Kian, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback. Rest assured that we have taken note of your comment regarding our breakfast rate and will continuously review our pricing structure. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Roderick, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our hotel and share your kind feedback. Your warm compliments are greatly appreciated. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager

Dear Valued Guest, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you as well for taking the time to share your feedback. Rest assured that your comments are well taken and we are taking appropriate measures to address your concerns. In the meantime, my team and I look forward to welcoming you back soon. Sincerely,Nantha KumarGeneral Manager