Upon our arrival, everything seemed promising. The room was spacious, clean, and well-appointed. However, our first night was disrupted by a persistently beeping fire alarm (definetly no one was smoking, and even no one was cooking). Despite calling the front desk promptly, the response was lackluster. The maintenance person who arrived was unable to resolve the issue and simply removed the alarm, promising a replacement the next day.
Regrettably, the promised replacement never materialized. Despite repeated calls to the front desk, no solution was offered, and no apologies were extended for the inconvenience caused. The lack of urgency or concern from the staff was disheartening.
Furthermore, simple requests such as trash bags and dishwasher detergent were overlooked multiple times. Despite our reminders, these basic amenities were never provided, leaving us to improvise and manage without.