Sehr geehrter Patrik,wir danken Ihnen, dass Sie uns für Ihren Urlaub gewählt haben und für die sehr positive Bewertung.Es ist schön zu lesen, dass Sie sich in unserem Haus wohlgefühlt haben und zufrieden waren. Das gesamte Team freut sich Sie hoffentlich bald wieder willkommen heißen zu dürfen.Mit besten Grüßen aus Mallorca,Hotel Riu San FranciscoOnline Reputation Manager

Dear michael,We were very happy to receive your review.It is an important reward for us that our guests value us in this way. We would be very pleased if you could repeat your stay in our facilities and thus be able to offer you an experience at least as good as the one you had recently.We are sorry for the inconvenience caused, but this is not an issue that falls within our competence, although we will certainly look into the matter further.We encourage you to visit us again sooner rather than later!Yours faithfully,Hotel Riu San FranciscoOnline Reputation Manager

Dear Yainelis Ciriaco,Thank you for taking the time to review your recent visit.We are delighted to hear that you enjoyed your recent stay at our property.Your kind words have been passed to the team who are pleased that their hard work did not go unnoticed.It is our hope to welcome you back again in the near future. Kind regardsHotel Riu San Francisco Online Reputation Manager

Dear Yumiko,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Thank you very much, Yumiko, for your great feedback and we wish you a very happy day!Best wishes, Hotel Riu San FranciscoOnline Reputation Manager

Dear Joseph Henry,Many thanks for sharing your experience with us.We apologize for the noise disturbances from other guests and the negative impact this had on your experience. We value your feedback and will of course share it with the responsible team, as we understand that there is always room for improvement and as we sincerely hope that you would still consider staying with us in the future and give us a chance to deliver a more enjoyable experience.Best of hopes,Hotel Riu San FranciscoOnline Reputation Manager