Vielen Dank für Ihre Wertschätzung und Ihre freundlichen Worte. Wir hoffen, Sie wieder begrüßen zu dürfen. Mit freundlichen Grüßen Hotel Guest Relations Manager

Estimado Anonymous, Muchas gracias por haber dejado un comentario acerca de su reciente estancia en TÓTEM Madrid y agradecemos su valoración. Esperamos volver a recibirle de nuevo en nuestro establecimiento. Atentamente, Hotel Guest Relations Manager

Dear Mr Tom, thank you for your rating and for your kind words. We are very happy to read you had an excellent stay. Sincerely, Hotel Guest Relations Manager

Thank you very much for your kind words and the excellecent rating. We hope we will see you again in our property very soon. Sincerely, Hotel Guest Relations Manager

Thank you very much for your kind words and the excellecent rating. We hope we will see you again in our property very soon. Sincerely, Hotel Guest Relations Manager

Dear Mr Anonymous, Thank you very much for the excellent rating given to your recent stay at TÓTEM Madrid. We are very satisfied to have fulfilled your expectations and very pleased. Looking forward to receiving you again at TÓTEM Madrid very soon, Sincerely, Hotel Guest Relations Manager

Dear Mr Anonymous, Thank you very much for the excellent rating given to your recent stay at TÓTEM Madrid. We are very satisfied to have fulfilled your expectations and very pleased. Looking forward to receiving you again at TÓTEM Madrid very soon, Sincerely, Hotel Guest Relations Manager

Dear Mr Anonymous, Thank you very much for the excellent rating given to your recent stay at TÓTEM Madrid. We are very satisfied to have fulfilled your expectations and very pleased. Looking forward to receiving you again at TÓTEM Madrid very soon, Sincerely, Hotel Guest Relations Manager

Dear Mr Anonymous, Thank you very much for the excellent rating given to your recent stay at TÓTEM Madrid. We are very satisfied to have fulfilled your expectations and very pleased. Looking forward to receiving you again at TÓTEM Madrid very soon, Sincerely, Hotel Guest Relations Manager

Dear Anonymous, Thank you for the good feedback given to our hotel. Sincerely, Hotel Guest Relations Manager

Dear Anonymous, Thank you for your excellent feedback about your recent stay at TÓTEM and for the good rating given. Hope to welcome you at our hotel very soon, Sincerely, Hotel Guest Relations Manager

Dear Mr Manuel, Thank you very much for the excellent review given. We really appreciate you have taking the time to write those kind words about our service and design. We hope we will welcome you again very soon at TOTEM, Sincerely, Hotel Guest Relations Manager

Dear Mr Josef, Thank you very much for taking the time of giving a rating to your recent stay at TOTEM and thank you for the excellent review given. We hope to welcome you again very soon, Sincerely, Hotel Guest Relations Manager

Dear Sandrine, First of all, we kindly thank you for your review. Reviews are very helpfull in order to create the best experience for our future clients therefore, we are very grateful. We are very pleased that you had a nice stay with us. In fact, Salamanca is a very nice location for restaurants and shopping. We will be happy to recommend you, on your next stay, nice restaurants in the neighbourhood that you haven't tried yet. We are looking forward to welcome you again in Tótem, Cordially

Dear Anonymous, Thanks a lot for your kind words about our hotel. Looking forward to welcoming you again Sincerely, Hotel General Manager

Dear Stefan, Thanks a lot for the feedback given and the kind words about our property. We hope to welcome you very soon at TÓTEM again, Sincerely, Hotel Manager

Thank you for taking the time of sharing your experience at TóTEM Madrid and for your kind words about our service and hotel. We hope to welcome you again soon, Sincerely, M Andreu

Dear Anonymus, Thank you for sharing your stay at TÓTEM Madrid and for the excelent rating. I am glad you appreciated the hotel confort as well as its unbeatable location. We hope to welcome you at TÓTEM very soon, Sincerely, H General Manager

Dear Axel, Thank you for taking the time to review your stay at TÓTEM and many thanks for giving us a good rating about our property. Best regards, Manuel Andreu Hotel General Manager

Gracias por compartir su experiencia en Tótem Madrid. Nos complace saber que valorase nuestra ubicación privilegiada en el Barrio Salamanca y la atención de nuestro personal. Tomamos muy en serio sus comentarios y queremos asegurarle que estamos trabajando diligentemente para mejorar cada aspecto de nuestro servicio. En cuanto a las habitaciones, entendemos la importancia de ofrecer espacios cómodos y funcionales, por lo que revisaremos detenidamente sus observaciones para identificar áreas de mejora.Respecto a las goteras, le pedimos disculpas por cualquier inconveniente que hayan causado. Se está investigando y tomando medidas correctivas para garantizar que no vuelva a ocurrir en el futuro.Valoramos sinceramente su opinión y esperamos tener la oportunidad de recibirle nuevamente en el Hotel Tótem para brindarle una experiencia mejorada.Quedamos a su disposición para cualquier consulta o solicitud adicional.Atentamente,

Thanks for your rating. Hope to see you again at Tótem Madrid

Thank you very much for your kind comment! At Hotel Tótem, we strive to provide our guests with an exceptional experience, and we are delighted to hear that we have met your expectations. We look forward to welcoming you again on your next visit to the city. We would be delighted to assist you once more!

We are incredibly honored by your perfect rating of 5! At Hotel Tótem, our main goal is to provide our guests with an exceptional experience, and we are thrilled to hear that we have succeeded in meeting your expectations. We look forward to welcoming you again in the future and offering another memorable stay.

Thank you for your kind words! We're delighted to hear that our staff provided you with excellent service throughout your stay. We're also pleased to know that you enjoyed our amazing location at Salamanca district. We look forward to welcoming you back in the future so you can continue to enjoy our service and prime location.

¡Muchas gracias por sus amables palabras! Nos alegra enormemente saber que disfrutase de su estancia en el hotel Tótem Madrid y que pudimos resolver el problema de su reserva de manera satisfactoria. Nos esforzamos por brindar un servicio excepcional y una experiencia cómoda a todos nuestros huéspedes. ¡Esperamos verle pronto de nuevo en nuestro hotel y que pueda disfrutar aún más de nuestras instalaciones y ubicación privilegiada!

Thank you for your 10 rating! We're thrilled to hear you enjoyed your stay. Hope to see you again soon at Totem Madrid!

Thank you for your positive feedback at Tótem Madrid! We're delighted you appreciated our great location and enjoyed dining at Pimiento Verde. We look forward to welcoming you back soon!

¡Gracias por su calificación de 10! Nos alegra saber que disfrutase su estancia en Tótem Madrid ¡Esperamos verte de nuevo pronto!

Thank you so much for taking the time to leave such a fantastic review of your recent stay at Tótem Hotel! We are thrilled to hear that you found your experience to be "Excellent."

Dear Anibal, We sincerely apologize to hear that your experience at our hotel did not meet your expectations, and we want to express our regret for any inconvenience you may have encountered during your stay. Guest satisfaction is of utmost importance to us, and we appreciate you taking the time to share your feedback.We would love the opportunity to better understand the details of your experience so that we can address any specific issues that may have arisen. If you're willing, please contact us directly so that we can work to improve and ensure that your future visits are more satisfying.We value your feedback and appreciate the chance to learn and grow from this experience. We hope to regain your trust in the future and provide you with a positive experience.Sincerely,

Agradecemos sinceramente tu preferencia y tus amables palabras! Nos alegra saber que has tenido experiencias positivas en TÓTEM y que consideras nuestro hotel excelente. Estamos comprometidos a brindar un servicio excepcional y a hacer que cada estancia sea memorable. Si hay algo en particular que te gusta o alguna área en la que podamos mejorar aún más, no dudes en hacérnoslo saber. Valoramos tu lealtad como huésped frecuente y esperamos seguir superando tus expectativas en futuras visitas. ¡Gracias por elegir TÓTEM!

Thank you for your positive feedback! We're delighted to hear that you found our location great. We strive to provide a convenient and accessible setting for our customers, and it's always rewarding to know that our efforts are appreciated. If there's anything specific you enjoyed about the location or if you have any suggestions for improvement, we'd love to hear more.

Gracias por la puntuación.

Gracias por la puntuación.

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the ongoing lobby refurbishment during your stay. We understand that the atmosphere plays a crucial role in the overall guest experience, and we regret that you were not able to fully enjoy it.We are delighted to hear that our team was able to provide you with an upgrade to help compensate for the inconvenience. It is our priority to ensure that our guests feel valued and appreciated, even during periods of renovation.Additionally, we are pleased that you took advantage of our complimentary bar consumption. We hope this added touch enhanced your overall experience with us. Your satisfaction is of the utmost importance, and we appreciate your understanding as we work to improve our facilities.We look forward to welcoming you back in the future, once the refurbishment is complete, so that you can fully enjoy the revitalized ambiance and atmosphere.Best regards

Muchas gracias por su puntuación.

Estimado Sr. João Alberto,Muito obrigado pelas suas palavras. Motiva-nos a continuar na mesma linha e poder oferecer aos nossos clientes uma experiência inesquecível em Madrid. Muito obrigado pela confiança depositada no Tótem Hotel.Melhores Cumprimentos,Egoitz Gastón.

Estimada Maria del Carmen, Le agradecemos la puntuación compartida con el resto de clientes de Tótem Madrid. Esperamos poder volver a recibirle en próximas ocasiones. Cordialmente

¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro servicio y ubicación cumplen con sus expectativas. Trabajamos arduamente para ofrecer la mejor experiencia posible a nuestros clientes, y es gratificante recibir comentarios positivos como el suyo. Si hay algo específico que le haya impresionado o si tiene sugerencias para mejorar aún más, no dude en hacérnoslo saber. Estamos aquí para garantizar que su experiencia con nosotros sea siempre "mejor imposible". ¡Esperamos verle nuevamente pronto!

Agradecemos sinceramente tu calificación máxima para nuestro hotel. Esperamos poder volver a recibirle en Tótem Madrid