Bar (in der Unterkunft)

Bewertungen von NH Collection Madrid Suecia

5 out of 5
NH Collection Madrid Suecia
Marqués de Casa Riera 4, Madrid, Madrid

Bewertungen

9,6

Außergewöhnlich

798 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
141 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
46 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Florian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exzellente Hilfe für diverse Fragen durch die zuvorkommenden Rezeptionsmitarbeiter.
Aufenthalt von 4 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 5. Mai 2024
Dear Florian, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Hervorragend

Emil

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Sandra González, Guest Relations Department am 8. Juni 2023
Dear Emil,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid.

8/10 – Gut

Emil

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Alberto del Ser Guest Relations Department am 5. Juni 2023
Dear Mr Denger, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel in guter und ruhiger Lage
Tolles Hotel in sehr guter und zentraler Lage. Prado und viele Sehenswürdigkeiten zu Fuss erreichbar.
Aufenthalt von 6 Nächten im Mai 2021
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 7. Juni 2021
Sehr geehrte, Vielen Dank dass Sie sich dafür Zeit genommen haben Ihren Eindruck über Nh Collection Madrid Suecia zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben. Das ist nämlich für uns als Team und Unternehmen die größte Belohnung. Wir hoffen Sie sehr bald wieder bei uns willkommen heißen zu dürfen. Liebe Grüße

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2021
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 11. Apr. 2021
Dear Uwe, Quisiera agradecerle el tiempo que ha empleado en compartir su valoración acerca de su pasada estancia. En el Hotel Nh Collection Suecia tenemos como objetivo proporcionar a nuestros clientes experiencias memorables y es una gran motivación para nosotros saber cuándo lo conseguimos. Con el deseo de volver a recibirle pronto, reciba un cordial saludo,

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2021
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 9. Apr. 2021
Dear Uwe, Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

10/10 – Hervorragend

Uwe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very attentiv staff
We had an excellent time and extended our stay three times to 5 days in total. The Hotel send flowers to our room because of that, which was a very nice gesture. The roof top bar is great, however we were wondering why it was always packed with only kids? Anyway, we felt very comfortable in our room and the Hotel, the service was very friendly and very attentive, specially the ladies at reception!!! The location of the hotel is also fantastic, as its vey central, but quite.
Aufenthalt von 2 Nächten im April 2021
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 15. Apr. 2021
Dear Uwe, Thank you so much for taking the time to share your impression about the hotel on Expedia.com. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Yasmin Mancuso- Guest Relations Department am 16. Feb. 2020
Dear Guest, I would like to thank you for the time that you have spent in sharing with us your experience at our Hotel. I hope that you will have the opportunity in a near future to come back to Madrid and book a room with us. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super coole Lage im Zentrum und doch ruhig in einer Seitenstrasse. Sehr freundliches Personal und schöne geräumige Zimmer.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 5. Feb. 2020
Sehr geehrter, auf diesem Weg möchte ich mich bei Ihnen herzlich bedanken, dass wir Sie in den vergangenen Tagen im NH Collection Madrid Suecia als Gast begrüßen durften. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu übermitteln, wir wissen die Rückmeldungen unserer Gäste zur Qualität unseres Hauses sehr zu schätzen. Wie ich Ihrem Feedback entnehmen konnte, geben Sie uns Anlass, uns über Ihre durchaus positive Bewertung über unser Haus zu freuen. Da Sie sich ansonsten sehr wohl bei uns gefühlt haben, hoffen ich sehr, Sie bald wieder im NH Collection Madrid Suecia begrüßen zu dürfen. Für weitere Fragen oder Wünsche, stehe ich Ihnen jederzeit gern zur Verfügung. Mit freundlichen Grüßen,

10/10 – Hervorragend

Filip, Hamburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal, sehr sauber und gemütlich, tolles Frühstücksbuffet und schöne Dachterrasse mit Bar
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 18. Jan. 2020
Sehr geehrter Herr Filip, auf diesem Weg möchte ich mich bei Ihnen herzlich bedanken, dass wir Sie in den vergangenen Tagen im NH Collection Madrid Suecia als Gast begrüßen durften. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu übermitteln, wir wissen die Rückmeldungen unserer Gäste zur Qualität unseres Hauses sehr zu schätzen. Wie ich Ihrem Feedback entnehmen konnte, geben Sie uns Anlass, uns über Ihre durchaus positive Bewertung über unser Haus zu freuen. Da Sie sich ansonsten sehr wohl bei uns gefühlt haben, hoffen ich sehr, Sie bald wieder im NH Collection Madrid Suecia begrüßen zu dürfen. Für weitere Fragen oder Wünsche, stehe ich Ihnen jederzeit gern zur Verfügung. Mit freundlichen Grüßen, Rocio Sanchez Carmona

10/10 – Hervorragend

Barbara

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 23. Jan. 2020
Estimada Barbara, Quisiera agradecerle el tiempo que ha empleado en compartir su valoración acerca de su pasada estancia. En el Hotel Nh Collection Suecia tenemos como objetivo proporcionar a nuestros clientes experiencias memorables y es una gran motivación para nosotros saber cuándo lo conseguimos. Con el deseo de volver a recibirle pronto, reciba un cordial saludo,

10/10 – Hervorragend

SE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impeccable Service
NH Collection Madrid combines luxury with a personal touch and ambiance. The service is outstanding and you always get the feeling of being at home in familiar surroundings. Definitely recommendable
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Yasmin Mancuso- Guest Relations Department am 17. Dez. 2019
Dear guest, thank you for choosing NH Collection Suecia during your stay in Madrid. On behalf of the whole team, thank you so much for such a warm words. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Kind regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2019
Antwort von Yasmin Mancuso- Guest Relations Department am 2. Dez. 2019
Estimado/a huésped, agradecemos la valoración que ha hecho sobre nuestro Hotel. Esperamos que lo haya disfrutado mucho y ojalá tengamos oportunidad de volver a tenerle con nosotros. Afectuosos saludos,

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles top.
Das Hotel liegt super für eine Städtereise. Das Personal ist sehr zuvorkommend. Die Zimmer sind modern und sehr sauber. Der Toilettenraum ist eher eng bemessen. Wir wohnten im 10. Stock direkt unter der Bar der Dachterasse. Die Musik von der Dachterasse war laut bis nach Mitternacht. Dafür hatten wir einen tollen Ausblick über die Stadt. Bei einem nächsten Besuch in Madrid werden wir bestimmt wieder das NH Collection Madrid Suecia wählen.
Aufenthalt von 2 Nächten im September 2019
Antwort von Yasmín Mancuso- Guest Relations Department am 1. Okt. 2019
Dear Mrs. Sandra, Thank you so much for sharing your feedback in regards to your recent stay with us. It is always a pleasant moment to hear a guest's satisfying experience, and we are glad to know that you found our service and facilities to be of your preference as it is something our team takes pride in. We look forward in welcoming you back for another memorable experience in the near future. Warm regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2019
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 7. Mai 2019
Dear Guest, It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location to find everything within walking distance. We did not need to use the metro even once. The rooms were great, the bed fantastic! We couldn't have asked for a better situated hotel
Aufenthalt von 3 Nächten im April 2019
Antwort von Guest Relations Department am 22. Apr. 2019
Dear Anonymous, It is so useful for us to receive your opinion, because we could know our strengths that value our guests. We pleased to read that you has been able to enjoy Madrid with our center location. And in the same cause, it is so important to know that you has been able to relax so confortable in your room. We hope to see you again soon! Warm regards,

10/10 – Hervorragend

R.P., Hattersheim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tolle Lage, sehr gutes Frühstück, coole Dachterrassenbar und sehr freundliches Personal. Zimmer sehr modern, im sehr großen Bad leider zu wenig Ablagefläche (ein banales Holzbänkchen und zwei Haken mehr an der Wand würden hier Wunder wirken). Zimmer mit Verbindungstür teils extrem hellhörig, so dass man jedes Wort im Nebenzimmer versteht, wobei das Personal hier super reagiert hat und wir am nächsten Tag in ein anderes Zimmer wechseln konnten.
Aufenthalt von 2 Nächten im März 2019
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 24. März 2019
Sehr geehrter Herr R.P., auf diesem Weg möchte ich mich bei Ihnen herzlich bedanken, dass wir Sie in den vergangenen Tagen im NH Collection Madrid Suecia als Gast begrüßen durften. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke zu übermitteln, wir wissen die Rückmeldungen unserer Gäste zur Qualität unseres Hauses sehr zu schätzen. Wie ich Ihrem Feedback entnehmen konnte, geben Sie uns Anlass, uns über Ihre durchaus positive Bewertung über unser Haus zu freuen. Da Sie sich ansonsten sehr wohl bei uns gefühlt haben, hoffen ich sehr, Sie bald wieder im NH Collection Madrid Suecia begrüßen zu dürfen. Für weitere Fragen oder Wünsche, stehe ich Ihnen jederzeit gern zur Verfügung. Mit freundlichen Grüßen,

6/10 – Okay

Pauline

Mit dem Partner gereist
Gut: Sauberkeit
The location was fabulous, the rooms were clean and the hotel bar/restaurant was vibrant. What was not great was the late night clubbing music I could hear from my room and the hotel is listed as a 5 start and while it is decent it is pretty basic to be rated 5 star.
Aufenthalt von 4 Nächten im Mai 2024

10/10 – Hervorragend

Alfonso Lopez

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy serviciales y atentos. Se disfruta mucho los alimentos y siempre elaborados en el momento
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Alberto del Ser Guest Relations Department am 25. Mai 2024
Estimado Sr. López,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Es un motivo de alegría saber que hemos cumplido con sus expectativas, y que nos haya valorado con una puntuación tan alta. Para nosotros lo más importante es que Uds. se sientan como en casa y con todas las comodidades. Saber que fue así en su caso, nos anima a seguir trabajando en la misma línea.Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

6/10 – Okay

Naji

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Staff were extremely friendly & helpful especially Veronica at reception. Hotel is not so clean, room bathroom smells bad, at morning coffee at GF restaurant I got a cockroach in the cup. I’ll never stay at this place again.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Diego Esteban Guest Relations Department am 25. Mai 2024
Dear Naji,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have experienced.I will pass this comment on to Veronica, which will serve as motivation for her to continue working along the same lines.Your feedback is extremely valuable to us as it helps us identify areas where we can improve. We are dedicated to making the necessary adjustments to prevent similar issues from occurring in the future. We hope for the opportunity to welcome you back and provide you with the exceptional service we strive for.Warm regards,

10/10 – Hervorragend

Brett

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff service exceptional, well done. Rooftop bar fantastic setting
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Alberto del Ser Guest Relations Department am 22. Mai 2024
Dear Mr. Brett, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was extremely lucky and was upgraded to a junior suite. The hotel is within 10 minutes walk to all the main attractions.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 22. Mai 2024
Dear Ian,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

8/10 – Gut

Kruti

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff is friendly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 21. Mai 2024
Dear Kruti,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

6/10 – Okay

Tonia

i thought the staff was friendly dint like that i paid $700 for 2 nights and breakfast wasnt included! how much do you have to spend to get breakfast? very disappointed 😞
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 21. Mai 2024
Dear Tonia,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations.We hope for the opportunity to welcome you back and provide you with the exceptional service we strive for.Warm regards,

8/10 – Gut

Andres

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un buen hotel, un poco alto el costo beneficio pero esta bien
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 21. Mai 2024
Estimado Andres,Agradecemos sinceramente sus amables palabras sobre su estancia en nuestro hotel. Nos complace saber que su experiencia fue satisfactoria y que nuestro equipo pudo contribuir a hacer su estancia memorable.Su satisfacción es nuestra mayor recompensa, y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro.Reciba un afectuoso saludo.

10/10 – Hervorragend

Anthony Scott, Wilmington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent and location provided easy access to all the major attractions. Special thank you to the front desk staff as they were very helpful and pleasant.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 17. Mai 2024
Dear Anthony,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 17. Mai 2024
Dear Stephen,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Nurhadijono, New York

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 21. Mai 2024
Dear nurhadijono,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

william, Monterey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was excellent service, excellent excellent breakfast it’s worth twice the value, the staff was excellent, including housekeeping. I would strongly recommend the junior suites. They’re very roomy and beautiful. The breakfast was absolutely amazing for the price.Abdul And his coworkers were superb extremely professional very kind. In owning four seasons, hotel residences, I can assure you my standards are very, very high and the entire staff. There were excellent Javier at the front desk. Along with his coworkers were superb. Special note goes out to the.bell guys Who handles your luggage and taxi related services? These guys were all excellent excellent. I have never seen something equal to what I received at my four properties but this particular hotel matched it. The superb very safe. There are two minor issues. They need to work on I would suggest they put a sign coming in the front door because the receptionist is up the steps, otherwise it looks like it’s just a restaurant. Maybe put a nice sign down there saying for receptionist hotel go up the steps. The second recommendation would be room service in the evening we attempted to order room service was extremely difficult with my friend speaking limited Spanish. I would recommend the front desk since they speak. English take the order and communicates it with the evening room service restaurant personnel , we felt rushed And since this is a international hotel, English covers different nationalities.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 17. Mai 2024
Dear William,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I knew it was a special property from the start. We pulled up to Valet parking and the valet asked when we were leaving. He said the valet was $40 Euro but street parking was free until 8am the next day. He said we could pay the meter now and for $3.70 we could park to 11am the next day. He jumped in the back of the car and showed us where to park. That is the service at this hotel. He offered my wife a coffee. I tipped him $20 and he deserved it. Very high end property. Room was fantastic and bed super comfortable. They had slippers for us. Awesome shower. Room was large but we had an upgrade. Rooftop was nice but after one drink we went to a better one a couple doors down. It was $5.50 but amazing. The location of this hotel is perfect.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 17. Mai 2024
Dear Charles,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Hervorragend

Raul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Su personal y ubicación
Aufenthalt von 2 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 13. Mai 2024
Estimado Raul,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 – Hervorragend

Jennifer, Scottsdale

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was great, clean and friendly staff
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Alberto del Ser Guest Relations Department am 13. Mai 2024
Dear Jennifer,I would like to thank you for your kind words regarding your stay.We hope to see you again soon.Kind regards,

10/10 – Hervorragend

Luis, Weston

Gut: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Alberto del Ser Guest Relations Department am 12. Mai 2024
Estimado Luis,Agradezco sinceramente su alta valoración y el tiempo dedicado a transmitirla. Esperamos volver a ser su opción de alojamiento cuando vuelva a Madrid.Reciba un afectuoso saludo.

10/10 – Hervorragend

Sheila

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Excellent location and helpfull staff
Aufenthalt von 4 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 12. Mai 2024
Dear Sheila, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Hervorragend

ENRICO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to famous landmark like the Retiro park, my favorite, the museumsss, most exciting cathedralsss train station and a little away from crowded busy street, it is a kind a modern Hollywood hideaway streeet in the heart of madrid this Hotel located was. Love it and will sure come back stay here again in 2 years or less.
Aufenthalt von 9 Nächten im April 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 6. Mai 2024
Dear Enrico,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Barbara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Superbly situated in the heart of the city, it puts everything you want to see (museums, royal palace, tapas, theater) within reach. Gorgeous room. Pricey breakfast (we ate elsewhere) and no pool or tissues. Otherwise delightful.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

HIROAKI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Alberto del Ser Guest Relations Department am 1. Mai 2024
Dear Hiroaki, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Hervorragend

Freya, KIRKLAND

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This a great hotel in a really good location. Very walkable to all the great areas and places to visit in Madrid and at the same time on a slightly quieter street. The hotel has a really nice vibe to it. Clean rooms with comfy beds. Helpful staff. Amazing rooftop bar too.
Aufenthalt von 2 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 30. Apr. 2024
Dear Freya,Thank you so much for taking the time to share your positive experience. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Ariadna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best hotels I stayed. Great services, staff and rooms
Aufenthalt von 7 Nächten im April 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 25. Apr. 2024
Dear Ariadna,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Shelley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved pretty much everything about the hotel. We looked terribly out of place (we are well into our 70’s) but were never made to feel that way. The staff are all lovely and very helpful. A shout out to Concierge Veronica for exceptional service! Lots of youthful energy. Our stay was a delight.
Aufenthalt von 13 Nächten im April 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 25. Apr. 2024
Dear Shelley,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

10/10 – Hervorragend

Ian Michael, Reading

Aufenthalt von 3 Nächten im März 2024
Antwort von Alberto del Ser Guest Relations Department am 12. Mai 2024
Dear Ian Michael, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 25. Apr. 2024
Dear Richard,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Hervorragend

Ramine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 12. Mai 2024
Dear Ramine, Thank you for taking the time to leave us a review about your stay. We are pleased to hear that you enjoyed your time with us.We hope to see you again soon,

10/10 – Hervorragend

Elyse

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff really went above and beyond after I made a mistake in my booking.
Aufenthalt von 3 Nächten im April 2024
Antwort von Diego Esteban Guest Relations Department am 18. Apr. 2024
Dear Elyse,We would like to express our sincere gratitude for your positive review of your recent stay at our hotel. It was a pleasure to host you, and we are thrilled to hear that you had a wonderful experience with us.Your feedback is greatly appreciated as it serves as encouragement for our team to continue providing outstanding service to all our guests. We are delighted that you enjoyed your time with us and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,

8/10 – Gut

Stéphane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Rocío Sánchez Carmona Guest Relations Manager am 25. Apr. 2024
Dear Stèphane,It is a pleasure for us to know that you enjoyed so much your stay at Nh Collection Suecia. It satisfies me to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect. I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,

10/10 – Hervorragend

ramy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the property was really good. The rooftop is great. p
Aufenthalt von 2 Nächten im April 2024
Antwort von Diego Esteban Guest Relations Department am 18. Apr. 2024
Dear Ramy,We are truly grateful for your positive review of your recent stay at our hotel. It was a pleasure to have you as our guest, and we are delighted to hear that you enjoyed your experience with us.Your feedback is invaluable to us as we strive to provide exceptional service to all our guests. We are thrilled that our efforts were able to make your stay memorable, and we look forward to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 – Hervorragend

David, Linden

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing: stuff, food, location
Aufenthalt von 2 Nächten im April 2024
Antwort von Diego Esteban Guest Relations Department am 18. Apr. 2024
Dear David,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Hervorragend

Pablo, houston

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. Freindly staff. Nice bathroom. good matress.
Aufenthalt von 2 Nächten im April 2024
Antwort von Verónica Moreno. Guest Relations Department am 13. Apr. 2024
Dear Pablo,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel. We are delighted to hear that you enjoyed your time with us and that our team's efforts contributed to making your stay memorable.We truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Kind regards,

10/10 – Hervorragend

Marco Antonio

Mit dem Partner gereist
Gut: Sauberkeit
Todo muy bien!
Aufenthalt von 2 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 11. Apr. 2024
Estimado Marco Antonio, Gracias por tomarse el tiempo de dejarnos un comentario y una reseña acerca de su estancia. Nos complace saber que disfrutó su tiempo con nosotros. Esperamos verlo de regreso pronto,

10/10 – Hervorragend

Matthew

Aufenthalt von 2 Nächten im April 2024
Antwort von Alberto del Ser Guest Relations Department am 30. Apr. 2024
Dear Matthew,Thank you so much for taking the time to share your positive experience following your recent stay at our hotel.It's always a pleasure to receive such kind feedback, and we truly appreciate your words of praise. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we succeeded in doing so for you.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,