Dear Inan, Thank you so much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Mario, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Madrid .We look forward to welcoming you back for another memorable experience.Best wishes,Equipo Barceló Emperatriz

Dear Ulrike,Thank you for your positive feedback.We are happy that everything was to your satisfaction; we always aim to meet and where possible exceed our guests' expectations. We appreciate your recognition of our team member's excellent service, the person concerned will be very pleased to learn of the impact they had on your experience.We look forward to welcoming you back on a future occasion.Best regards,Equipo Barceló Emperatriz

Sehr geehrter Gast, Zunächst möchten wir Ihnen für Ihren wunderbaren Bericht danken, den Sie nach Ihrem kürzlichen Aufenthalt in unserem Barceló-Hotel geteilt haben und wir freuen uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben. Wir freuen uns zu hören, wie sehr Ihnen die Begrüßung des Rezeptionsteams bei Ihrer Ankunft gefallen hat und dass Sie sofort einchecken konnten, ohne die üblichen Umstände. Wir hoffen Sie bald erneut bei uns begrüßen zu dürfen, damit Sie einen weiteren sehr guten Aufenthalt bei uns haben. Mit freundlichen grüssen, Barceló Emperatriz

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact us directly if we can assist in making your return even more memorable. Kind regards, Team Barceló Emperatriz

Sehr geehrter Herr/Frau Anonymous, Zunächst möchten wir Ihnen für Ihren wunderbaren Bericht danken, den Sie nach Ihrem kürzlichen Aufenthalt in unserem Barceló-Hotel geteilt haben und wir freuen uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und können nur bestätigen, dass unser engagiertes Team eine Schlüsselrolle im Gesamterlebnis unserer Gäste spielt. Das gesamte Team setzt sich für einen erstklassigen Service ein und ist bemüht Ihnen eine herzliche und unvergessliche Erfahrung zu bieten.  Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und danken Ihnen, beim Besuch dieser Gegend unser Hotel gewählt zu haben. Wir hoffen, Sie in Kürze wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüssen,

Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Kind regards, Team Barceló Emperatriz

Lieber Kunde, Zunächst möchten wir Ihnen für Ihren wunderbaren Bericht danken, den Sie nach Ihrem kürzlichen Aufenthalt in unserem Barceló-Hotel geteilt haben und wir freuen uns zu lesen, dass es uns gelungen ist, Ihren Urlaubserwartungen entsprochen zu haben. Vielen Dank für die wundervolle Beschreibung des Zimmers, in dem wir sie untergebracht haben! Es ist unser Bestreben, unseren Gästen makellose, wohnliche und großzügige Unterkünfte zu bieten und wir freuen uns sehr, dass Ihnen Ihres gefallen hat. Wir danken Ihnen erneut dafür, Ihre Erfahrung bei geteilt zu haben und freuen uns, Sie in Kürze wieder begrüßen zu dürfen. mit freundlichen Grüßen, Guest Experience Manager

Dear Guest, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Emperatriz, to be considered as one of the best hotels you stayed at is certainly high praise.I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Guest Experience Manager

Dear Ralf, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Emperatriz hotel. We are really happy to hear that we match your expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Madrid. It is true that our neighborhood offers a wide variety of cafes, restaurants and shops to discover. As well, we would like to thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests always feel well attended. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon! Team Barceló Emperatriz

Dear Anonymous, Thank you for your review. Glad to learn that you had an enjoyable stay and we look forward to seeing you soon. Warmest regards

Dear Gioia Andrea, Thank you for your time to review your stay and apologies for the delay getting back to you. Please do not hesitate to come visit us again very soon. Warmest regards

Dear guest, Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again in a not too distant future. Regarding the size of the rooms we regret your disappointment however we would like to point out that we have different room categories at disposal and all accommodations that can fit your needs and wishes for coming occasions. In the case of the connecting rooms, we would like to explain, that when making the reservation is important to book a familiar room in order to guarantee that these rooms will be connected. On the other hand, thank you for pointing out the beauty of our hotel and for highlighting on the efforts of our housekeeping department to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Barcelo Emperatriz Team

Dear Mrs. Mimi, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Emperatriz hotel with us. Thank you for pointing out the beauty and comfort of our hotel, which was designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience. Likewise, we have two metro stations near the hotel, Gregorio Marañon and Ruben Dario, and different bus stops that can take you to the city center in a few minutes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Barcelo Emperatriz Team

Dear Anna, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid, all of your kind words about your stay with us. It’s great to read that you had the chance to enjoy our hotel from the location to the amazing rooms that we have available, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable always. Also, as you mentioned, our rooftop is available every time of the year, right now we have an incredible weather in Madrid and all our guests can enjoy a fresh time in our terrace accompanied with a beautiful view of Paseo La Castellana. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Barcelo Emperatriz Team

Dear guest, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barcelo Emperatriz Team

Dear Emu, First of all, thank you for sharing your comments and thank you for choosing to stay with us, in Barcelo Emperatriz. We regret your disappointment about the cleaning of the room and the issue with the teddy bear, however we would like to take the opportunity to point out that from our housekeeping department do their best to make sure that everything is ok in the room and that our guest could have a comfortable stay. Nevertheless, for a future occasion please do not hesitate to contact our reception team who will assist for you to fully enjoy the comfort of your assigned room. Thank you again for this review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

Dear Patrick, Thank you so much for choosing Barceló Emperatriz during your visit to Madrid and this nice review. We will take notes about your preferences for your following stays with us. We feel very happy to know that you found in our hotel the place to stay anytime you want to visit Madrid, that makes us feel very proud of our job. We are looking forward to welcoming you again. Best regards, Barceló Emperatriz Team

Lieber Theo, Vielen Dank für Ihren Aufenthalt im Barceló Emperatriz und für diesen Kommentar. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Sie den Service unseres freundlichen Personals schätzen. Wir hoffen, Sie bald wiederzusehen. Mit freundlichen Grüßen, Barceló Emperatriz-Team

Dear Guest, Danke for choosing Barceló Emperatriz and the tike you took to write this comment. It is really nice to read that you enjoyed your stay with us. Looking forward to see you soon. Best regards, Barceló Emperatriz Team

Dear Guest, We are really pleased hearing that you had such a nice time with us in Barceló Emperatriz. Looking forward to seeing you again.

Dear Guest, We want to thank you for having chosen us and for answering this survey. It is a pleasure for the whole staff to know you had a great stay and you say we are super hotel. We all work for exceeding your expectations and we are happy we did it. Look forward to see you again. All the best, Bareceló Emperatriz Team

Dear Guest, Thank you for having chosen us and for writing this review. We are happy to know our location let you to discover our city and our staff provide you an excellent service. Hope to see you again in the future. All the best, Barceló Emperatriz Team

Dear guest, In first place we want to thank you for trusting us your stay and taking the time for sharing your experience. We are happy to know you have enjoyed your time with us and that you have appreciate the new design of the hotel as well as our prestigious location. Hope you choose us again for your next stop in Madrid. Best Regards, Barceló Emperatriz Team