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Bewertungen von Chrismar Hotel Lusaka

4 out of 5
Chrismar Hotel Lusaka
Los Angeles Boulevard, Plot 6892 - 3, Lusaka

Bewertungen

6,0
7 von insgesamt 32 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 32 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 32 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 32 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 32 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

6,8/10

Personal & Service

6,4/10

Ausstattung

5,8/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Heike

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Der Pool (3,5 m tief) und Garten ist super. Nette kompetente Bademeister. Allerdings wurden keine Handtücher zur Verfügung gestellt. Das Personal ansonsten etwas schwerfällig und unorganidiert. Sie brauchen mehr Supervision. Wir mussten 4 Stunden warten, bis unser Zimmer fertig gereinigt wurde.
Aufenthalt von 2 Nächten im November 2023

4/10 – Schlecht

Karin, Oldenburg

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Vielleicht ein anderes Mal?
Der Wasserhahn hing lose im Waschbecken, das Wasser in der Dusche lief nicht ab, die Bettwäsche war grau und fleckig. Im Erdgeschoß wurde renoviert, was dieses Hotel unbedingt sehr nötig hat. Es gab nur englisches Frühstück, kein Käse, kein Aufschnitt, keine frische Tomaten und nur ein wenig sehr dünn geschnittene Ananas, sowie Pulverkaffee. Es schien alles für die Übernachtungsgäste abgezählt zu sein.

6/10 – Okay

Edwin

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Kristen

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Chrismar Hotel Lusaka am 26. Aug. 2023
Thank you !

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great improvement
I was here earlier this year and I was not very happy with the place. However on my recent visit things have greatly improved. Much cleaner than before with very friendly staff. The cuisine at the restaurant is excellent. I would like management to work to prevent mosquitoes into the rooms.
Aufenthalt von 10 Nächten im September 2022
Antwort von Chrismar Hotel - Management am 26. Sept. 2022
Thank you very much for your Review ! Well noted. We will do our best to reduce the amount of mosquitos around the hotel.

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff and management.
Aufenthalt von 1 Nacht im August 2022
Antwort von Chrismar Hotel - Management am 26. Sept. 2022
Thank you for your positive review !

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

2/10 – Ungenügend

Alina

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The place was very bad, actually rubbish , especially when you compare to the looks on the website. It’s not a hotel , it’s a guest house. Breakfast was cold and not much to choose from the menu. Moreover, they stole my daughter’s iPods. Really disappointed with that place . Never again!!!
Aufenthalt von 3 Nächten im Juni 2022

10/10 – Hervorragend

Kwabena

Aufenthalt von 3 Nächten im Mai 2022

2/10 – Ungenügend

Alisen

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The jacuzzi was filthy, the bathroom tiles in my room were discolored from dirt and there were flies buzzing around in the dining area which is completely unsanitary. The toast with my breakfast was served cold and the food served for dinner was subpar. All in all I would not recommend this hotel to anyone.
Aufenthalt von 1 Nacht im Januar 2022

2/10 – Ungenügend

Roland

Gut: Zustand der Unterkunft und Komfort des Zimmers
So deceptive
I did an upgrade to the deluxe because of the beautiful Jacuzzi and was quoted a price after i paid i was called and told i haveto make another payment because they made a mistake and also found out later that none of the Jacuzzi at the hotel works i was so upset and embarrassed for my fiance and all he want to do was take $12 off the overall price of our stay even though the director knows the Jacuzzi doesn't work for years
Aufenthalt von 3 Nächten im Januar 2022

10/10 – Hervorragend

Chileshe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxation at it's best
The establishment was clean food excellent Barkeep top of his game environment friendly
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Chrismar Hotel am 13. Jan. 2022
Thank you for your stay !

8/10 – Gut

P D

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Secure, clean & friendly but some work needed
Secure, peaceful and clean hotel, which was well located for the work meetings I needed to have in the government sector of Lusaka. Staff were friendly and helpful, but clearly the hotel has seen better days and would benefit from a little renovation and a wider restaurant menu. The hotel airport pick-up was on time and appreciated.
Aufenthalt von 3 Nächten im Juni 2018
Antwort von chrismar-GT am 17. Aug. 2018
Many thanks for your recent review. Your valuable feedback is noted and will be considered so that on your next stay with us, you will definitely notice an improvement. We are actually currently undergoing renovations and further, more items will be added to the menu.

2/10 – Ungenügend

babsi, zimbabwe

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall no hotel training of staff whatsoever. Staff totally overwhelmed by a fully occupied hotel. Sorry but not recommendable at all, despite wonderful garden. It has HUGE potential though. Good luck to owner and management. Hope you can improve. Seize your location!
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von GT am 12. Jan. 2018
Good day babsi, Sorry for the delay in getting back to you. Thank you for your feedback and on behalf of the hotel, I apologise for the service shortfalls you experienced. Could you please give me a few more details about what went wrong so that we can improve and ensure that this does not happen again? Did you check-in on the 25th of Dec? Could you give me the name under which you checked in? I'd be glad to offer you a complimentary stay in the future as a small gesture of gratitude in helping us improve our services.

4/10 – Schlecht

Brooke, Johannesburg

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Minimally acceptable
If traveling on business, would not recommend- not conducive to work, and no working wifi in the room. Breakfast was not good. Upside: there are bed nets for the beds, which most of the higher end hotels in the city don't have, rooms are spacious, and the dinner there was quite delicious.
Aufenthalt von 1 Nacht im Mai 2017

4/10 – Schlecht

Pieter

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not Again
On arrival, reception could not find my payments and no room was allocated . I had to take a cold shower on day one – was not briefed on geyser isolator being the customers responsibility. Reception TV was played excessively loud until late at night. Hotel did maintenance or hammering or something till after 23:00.

2/10 – Ungenügend

JJ, UK

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stinky
The carpet was wet & stinky. tried three rooms - all horrible. They need lots of work, if they are going to keep up with customer hotel standards.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers

6/10 – Okay

KEN, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
for the money not bad -
room aircon not functioning so switched rooms OTHERWISE OK

4/10 – Schlecht

Gokce, London

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Overpriced and noisy
There was refurbishment going on and it was so noisy. Very poor breakfast. Totally overpriced.

6/10 – Okay

Arne Jostein, Foerde, Norway

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Friendly staff - but hallway causes bad first impr
I spent two nights at Chrismar, with a few days in between, in May 2014. The first impression was not very good - after leaving the reception we walked through a dark corridor With worn-out carpets and dirty smell, and a door hardly on its hinges. The room, though, was all right. The staff were friendly and service-minded. I had very good help with my airport transport service at departure, when I needed to be picked-up at another address and was allowed to leave my baggage at the reception. The receptionist as well as the hotel driver were very helpful and correct. As I had to cancel one of my booked and pre-paid Nights I've had some discussion With the hotel about a refund, but this has now been solved in a satisfactory way. I don't recommend Chrismar for Chrismar for People who plan to stay for several days, due to the lack of maintenance in the hallway. But I'm returning myself for a couple of single-nights stay - as the staff outweighs the poor first impression of the hallway.

4/10 – Schlecht

John, McLean, VA

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointing
The hotel was under renovation with construction in the lobby. Hotels.com did not mention this; neither did the hotel website. There was no water in the shower or mosquito nets on beds- very weak a/c. Internet was available only within a short distance of front desk. Paid for 3 nights; had to leave after one.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice quiet hotel
My stay was enjoyable and relaxing. The staff was courteous and responsive

4/10 – Schlecht

Mark, Syracuse NY

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not a choice to make
This is not a hotel to choose for this section of Lusaka (government office/NGO section), as there are other more functional hotels of similar price in the general area. I arrived after a late flight from Nairobi only to find that the night clerk was mystified by a hotels.com voucher and confirmation number, so I had to pay at the desk (luckily the card reader read my Visa, not always a given in Zambia) and then settle up the following morning with the manager. The bellhop then took me to a room with a leaking toilet that I only discovered after he left. So, 25 min after arriving, I finally had a room. The hotel allows only 1 hr of free internet per day, and the bed had bedbugs. The bar was extremely noisy until 2am, and renovation crews woke me up at 5am. Finally, the beds stank of cigarette smoke and had a couple of bedbugs visit during the night. I have stayed in nearly 100 hotels of a variety of price ranges, and this was easily the worst experience.

10/10 – Hervorragend

MZ, Rockford, MI

Gut: Personal & Service
Exceptional Staff!
Stayed for a week. Staff are very friendly, always attentive and very well trained. Complimentary, in-room wi-fi was limited to 1 hour a day. Additional hours were available for purchase and free wi-fi is always available in lobby. Hotel needs quite a bit of upkeep to it. Tiles missing, loose fixtures, carpet updating. Value through hotels.com was decent. Thanks to the attention of the staff I wouldn't hesitate to stay here again.

10/10 – Hervorragend

Tom, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good value for money, excellent staff
The hotel was of a high standard with beautiful rooms and a nice dining and pool area. The staff was very helpful and professional. Great bonus: free internet in room for one hour and in reception area unlimited. 5 out of 5 from me, everything was perfect and it was affordable as well.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Ruime kamer in vieze stad Lusaka
Ruime kamers, rustige omgeving. Bestel geen eten in het hotel maar ga voor de helft van de prijs eten bij het restaurant bij het zwembad. Het eten is best oké. Personeel is net als overal in Zambia: lui. Transfer naar vliegveld duurt 30min en kost 30 US.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
not satisfactory...i dont know how this hotel is claiming 4 star status

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
立地は良いが・・・
Lusaka Clubの近くにあり、立地はよいです。カードキーが不安定、シャワーの水温も安定しないところが難点です。

8/10 – Gut

ISt, Kouvola

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Vain viini ja mies paranevat vanhetessaan...?
Palvelu ystävällistä ja kaikin puolin erinomaista, ulkona syöty ruoka edullista ja hyvää. Sijainti aika kaukana liikekeskustasta, mutta hyvät liikenneyhteydet, rauhallinen ja turvallinen, - lähellä Suomen edustustoa. Hotellin arkkitehtuuri ihan hienoimpia mitä on tullut nähtyä, mutta meneillään olevasta remontista huolimatta ikä jo näkyy, - valitettavasti. Suosittelen erityisesti työmatkalaisille.

6/10 – Okay

J, Vancouver, Canada

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
A bit worn but quite functional
You can tell that things have faded a bit from the Chrismar's glory days, but still had a relatively pleasant stay and a good sleep. It looks a bit worn out in places, but it works well enough. The Chrismar makes for a workable alternative to the expensive chain hotels for a cost-conscious business traveler. Be sure to enjoy the restaurant at the poolside. Meals there were quite tasty and not as overpriced as some of those on the usual Lusaka ex-pat circuit.