HelloThank you for your review, We shall look into the issues that you encountered and the communication between my staff members. Sometimes there are items that are not on the menu, or not available on the bar but we do have alternatives, which should have been relayed to you correctly so my apologies for this.Kind RegardsShaun RollinsonGeneral Manager

Dear John,Thank you for taking the time to share your experience, it was our pleasure to have you with us. We hope to welcoming your again very soon. Kind Regards, Reception Team The Quorn Country Hotel

Good evening Justine,Thank you for taking the time to give us your feedback on your stay. We are sorry to hear that you didn't have a great experience. We will take into consideration what you have highlighted to us and ensure the cleansliness is kept to the standard we expect. Kind Regards The Reception Team Quorn Country Hotel.

Good evening Richard, Thank you for taking the time to give us your feedback. We are sorry to hear that you didn't have a positive experience as we would have hoped. We will take on all of your raised concerns to provide a better experience for our guests. We apologize for any inconvenience within your stay. Kind RegardsThe Reception Team Quorn Country Hotel.

Dear Paul,Thank you for taking the time to share your review with us.Kind Regards,Reception TeamThe Quorn Country Hotel

Dear Elizabeth,Thank you for sharing your review with us.We would like to apologize about the noisy traffic.Kind Regards,Reception TeamThe Quorn Country Hotel

Dear Nick,Thank you for taking the time to share your review with us.Kind Regards,Reception TeamThe Quorn Country Hotel

Dear Marcus,Thank you for taking the time to share your review with us.We are so sorry to hear about your terrible experience at our hotel, we will pass this onto the management team.Kind Regards,Reception TeamThe Quorn Country Hotel

DarrenThank you for your review and emailWe shall be looking into the housekeeping standards, and brief the team accordingly to take more care and attention , and also highlight any issues whilst cleaning that need addressing.Kind RegardsShaun RollinsonCluster General Manager

CarysThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

CallumThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

JamesThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us. I will look into those issues highlighted so apologies for this.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

Thank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

KarenThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

GavinThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

HemantThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

RebeccaThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

Ritchieapologies that we did not meet with your expectations whilst you stayed with us.I do hope that next time you are in the area you might allow us to try to redeem ourselves.Kind RegardsShaun RollinsonCluster General Manager

ClaireThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed most of your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager