Suite, 5 Schlafzimmer, barrierefrei, Nichtraucher (Mobility/Hearing, Tub w/Grab bars) | Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche

Bewertungen von The Haas, Trademark Collection by Wyndham

3 out of 5
The Haas, Trademark Collection by Wyndham
219 W 7th St, Los Angeles, CA

Bewertungen

8,8

Hervorragend

189 von insgesamt 321 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
78 von insgesamt 321 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 321 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 321 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 321 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Thomas

Verbesserungswürdig: Komfort des Zimmers
Nie wieder Wyndham
Da wir Ticktes für eine Veranstaltung in der Crypto.com-Arena am 27. Oktober hatten, haben wir nach einer Unterkunft in der Nähe gesucht und sind schließlich auf "The Haas by Wyndham" aufmerksam geworden. Die Buchung und Bezahlung per Kreditkarte haben wir am 17. September (6 Wochen vor dem geplanten Besuch) durchgeführt. Wir haben uns also durch die Rush-Hour am Freitagnachmittag gequält, haben unseren Mietwagen im empfohlenen Parkhaus geparkt ($15 Gebühr) und unser komplettes Reisegepäck zur Unterkunft gebracht. Dort wurden wir mit einer Aussage empfangen, die wir zunächst für einen schlechten Witz hielten, leider aber wahr war. Der Mitarbeiter eröffnete uns, dass sie komplett überbucht wären und unser bereits seit 6 Wochen bezahltes Zimmer nicht zur Verfügung stehen würde. Wir mussten also kurzfristig eine andere Unterkunft finden. Diese war über 200 US-Dollar teurer und deutlich kleiner, die Parkgebühren haben wir umsonst gezahlt und wir haben wegen des zusätzlichen Zeitaufwands den Anfang des Konzerts verpasst. Diese Vorgehensweise finde ich eine Frechheit den zahlenden Kunden gegenüber. Dass wir vorab keine Benachrichtigung über die Stornierung erhalten haben, ist eine große Unverschämtheit. So wurde uns die Gelegenheit genommen uns eine andere angemessene Unterkunft suchen zu können Da dies nicht die erste schlechte Erfahrung mit Unterkünften des Wyndham-Konzerns war, werden wir künftig darauf achten, Unterkünfte dieses Unternehmens zu meiden.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Haas staff am 16. Dez. 2023
Dear Thomas,Thank you for your feedback. We understand that the change of plan was inconvenient and truly apologize for your experience. We strive to provide great service and understand that your experience was disappointing. If there is anything we can do to make up for that, please don't hesitate to reach out to us directly. We hope to welcome you back for a great stay in the future. Best regards,

10/10 – Hervorragend

Maren

Gut: Sauberkeit und Zustand der Unterkunft
Is was beautiful
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Haas staff am 18. Nov. 2023
Dear valued guest,Thank you so much for your feedback.It's wonderful to hear that you were satisfied with your stay at our hotel and we look forward to welcoming you back next time.

10/10 – Hervorragend

Andreas

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great apartment, huge and clean and quite central.
Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Francisco

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Enrique

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Property was great. LA area not so much
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Haas staff am 7. Mai 2024
Dear Enrique,Thank you for sharing your feedback with us. We're pleased to hear that you found our property to be great during your stay.We understand that the surrounding area may not have met your expectations, and we apologize for any inconvenience this may have caused. While we strive to provide a comfortable and enjoyable experience within our property, we also recognize the importance of our guests' overall environment.Your comments are valuable to us as we continually strive to improve our offerings and enhance our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Warm regards, The HAAS Building

10/10 – Hervorragend

Matsumura

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Good stay
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The HAAS Building am 6. Mai 2024
Dear Matsumura,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a good stay during your recent visit.Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay enjoyable or if there are any areas where we could further improve, please feel free to let us know.We hope to have the pleasure of welcoming you back again soon for another great experience. If you have any questions or need assistance with future bookings, please don't hesitate to reach out to us.Warm regards, The HAAS Building

2/10 – Ungenügend

Terra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Extremely loud, toilet paper roll had blood on it, as if the homeless were using there dirty needles & cleaning it off in there. Hotel room was nice other than that but very sketchy & 0 communication about the horrible parking situation. There needs to be an email saying the main road is closed due to construction
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The HAAS Building am 6. Mai 2024
Dear Terra,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are deeply concerning, and we take them very seriously.The cleanliness and safety of our accommodations are of the utmost importance to us, and we are investigating the matter with our housekeeping team to ensure that such incidents do not occur again in the future. Additionally, we understand the importance of clear communication regarding parking and road closures, and we will work to improve our communication procedures to prevent similar issues from happening to future guests.We truly value your feedback as it helps us identify areas for improvement. Please know that your experience does not reflect the high standards we strive to maintain, and we are committed to making things right. If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future.Sincerely, The HAAS Building

8/10 – Gut

Lizette

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I really liked the fact that all my kids fit comfortably and I was able to cook in the full kitchen. I did not like that 7th st. Is vlised and we had to park actoss the street in a parking garage. There was lots of crime and your constantly hearing sirens and helicopters. I had to walk down the block and thwn cross the street and come back down to the hotel with all our luggage and kids. It has its good and bad. I probably would rent again because of the size of the place and price
Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 6. Mai 2024
Dear Lizette,Thank you for sharing your feedback with us. We're thrilled to hear that you and your family found our accommodations spacious and comfortable, and that you appreciated the convenience of having a full kitchen during your stay.We apologize for any inconvenience caused by the noise from the nearby street and parking situation. We understand that these factors can detract from the overall experience, and we'll take your comments into consideration to see how we can improve in these areas.We truly appreciate your honest assessment of your stay, and we're glad to hear that despite the drawbacks, you would consider renting with us again due to the value and size of our accommodations. We look forward to welcoming you back in the future and providing an even better experience.Warm regards, The HAAS Building

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean and great for what we needed!
Aufenthalt von 1 Nacht im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
"Dear Jessica,Thank you for your recent stay with us and for sharing your positive feedback about the cleanliness of our rooms. It's fantastic to hear that you found everything to your satisfaction during your time with us.Ensuring a clean and comfortable environment for our guests is always a top priority, and we're delighted that our efforts were appreciated.We look forward to welcoming you back for another refreshing stay in the near future.Best regards, The HAAS Building

8/10 – Gut

Marcandis

Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Marcandis,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

RACHEL

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Love this location. The beds are comfy and the building is secure.
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Rachel,Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and they serve as a great encouragement to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon for another memorable stay.Best Regards, The HAAS Building

10/10 – Hervorragend

Randy

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The hotel is great.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Randy,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

miguel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Downtown LA can be sort of sketchy, but this place was a great stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Miguel,Thank you very much for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved our hotel and the amenities we offer.We understand your concern regarding the area surrounding the hotel, and we take the safety and security of our guests very seriously. Rest assured, we are continuously working with local authorities and taking appropriate measures to ensure the safety of our guests at all times.We appreciate your feedback and hope that despite this concern, you were still able to enjoy your stay with us. Should you have any further questions or need assistance in the future, please do not hesitate to reach out.Warm regards, The HAAS Building

10/10 – Hervorragend

GlizzyG

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I will be staying again !!
Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear GlizzyG,Thank you so much for your kind words and for letting us know that you plan to stay with us again in the future. We're absolutely delighted to hear that you enjoyed your experience with us and that you're considering returning.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 – Ungenügend

Annabelle

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Maria Paz

Aufenthalt von 3 Nächten im Februar 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Maria Paz,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 – Gut

Hiu Tung

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room itself is amazing. It looks like a modern apartment which we loved. The only thing for us is the area it is in as it seems unsafe walking around especially in the evening. There's currently construction near the building so there might be some noise.
Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Hiu Tung, Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're thrilled to hear that you loved the modern apartment style of our accommodations.We understand your concern about the safety of the area surrounding our property. Please know that the safety and security of our guests are of utmost importance to us. We continuously work to ensure that our guests feel comfortable and secure during their stay.We appreciate your feedback, and we hope that despite this concern, you were still able to enjoy your time with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 – Gut

Gerardo

Aufenthalt von 1 Nacht im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Gerado,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I really enjoyed the scenery and the hotel was very pleasant to stay in.
Aufenthalt von 3 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Melissa,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the scenery and found your stay at our hotel very pleasant.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Heather

Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

8/10 – Gut

Arianna

Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Arianna,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Juan

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
The stay was excellent. The room was super clean and spacious. All the workers were very friendly. Just a downtown area itself Be kind of iffy sometimes. But the hotel itself is excellent.
Aufenthalt von 3 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Juan,Thank you so much for your wonderful review! We're thrilled to hear that your stay with us was excellent.It's fantastic to know that you found your room super clean and spacious, and that our staff provided friendly service throughout your stay. Your comfort and satisfaction are our top priorities, and we're delighted that we met your expectations.We understand that downtown areas can sometimes be unpredictable, but we're pleased that you found our hotel excellent despite any concerns about the surrounding area.We truly appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Warm regards, The HAAS Building

10/10 – Hervorragend

Heather

Aufenthalt von 2 Nächten im April 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

2/10 – Ungenügend

Christopher E

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The Haas is in a not great neighborhood. The only parking is a sketchy parking garage across the street. Limited food options, all requiring walking in the unsafe-seeming neighborhood. They still have not refunded my deposit almost five days later. No manager on-site. Would not return. Not an “8.8”, maybe a 3.8.
Aufenthalt von 2 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Christopher E ,Thank you for sharing your feedback regarding your recent stay at The Haas. We're truly sorry to hear about the challenges you encountered during your time with us.We understand your concerns about the neighborhood and parking situation. While we cannot change the location, we strive to ensure our guests feel safe and comfortable during their stay. Your feedback regarding the deposit refund delay and the absence of a manager on-site is also concerning, and we will address these issues immediately to ensure they are resolved.We sincerely apologize for the inconvenience and frustration you experienced, and we appreciate you bringing these matters to our attention. We take your feedback seriously and will use it to improve our services.If there's anything we can do to rectify the situation or if you would like to discuss your concerns further, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

10/10 – Hervorragend

Heather

Gut: Sauberkeit und Zustand der Unterkunft
Great place
Aufenthalt von 2 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Heather,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great place.Providing a positive experience for our guests is our top priority, and it's fantastic to know that we met your expectations during your stay.We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Heather

Aufenthalt von 2 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Heather,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Carlos Humberto

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel itself is perfect, no complaints at all. The surroundings however feel very unsafe & loud. Location is amazing.
Aufenthalt von 4 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Carlos Humberto,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel perfect and had no complaints during your stay.We understand your concerns about the surroundings feeling unsafe and loud. While we can't control the environment outside of our hotel, we're pleased that you still found our location amazing.Your safety and comfort are our utmost priorities, and we're continuously working to ensure our guests feel secure during their time with us.We appreciate your kind words about our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards, The HAAS Building

10/10 – Hervorragend

Adrian, los angeles

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Extraordinaria
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Adrian,Thank you so much for your fantastic review! We're absolutely thrilled to hear that your stay with us was extraordinary.Providing exceptional experiences for our guests is what we strive for, and it's incredibly rewarding to know that we succeeded in making your time with us truly special.Your kind words mean the world to us, and we can't wait to welcome you back for another extraordinary stay in the future.Warm regards, The HAAS Building

10/10 – Hervorragend

Ian

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very convenient location with within walking distance of metro and other public transport. Walking distance to a lot of great sights within the city. The actual location though had a lot of vagrants within the area. Would not recommend walking around at night alone.
Aufenthalt von 8 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Ian,Thank you for staying with us and for sharing your feedback about your recent experience. We're delighted to hear that you found our location convenient, with easy access to the metro and other public transport options. We're also glad that you were able to explore many of the great sights within walking distance.We apologize for any discomfort caused by the presence of individuals in the area. Please know that we take the safety and security of our guests very seriously, and we continuously work to ensure a safe environment.Your feedback is invaluable to us, and we'll take your comments into consideration as we strive to improve our guests' experiences.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 – Gut

Larry

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Larry,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Jordi X.

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The apartment is really large, clean, very well kept and equipped, and in downtown LA where, as any downtown large city, there will be noise - that is unavoidable. There is pay parking across the street which is reasonably priced when compared to other pay parking in LA. I recommend the Haas.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Jordi X,Thank you so much for choosing to stay with us and for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed your experience at HAAS.We're delighted that you found our apartment spacious, clean, and well-equipped. We understand that staying in downtown LA comes with its unique atmosphere, and we appreciate your understanding regarding the unavoidable noise.It's great to know that you found the parking across the street to be reasonably priced and convenient.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to HAAS in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

RACHEL

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything you need from comfy bed to kitchen. Great location for venues around.
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Rachel,Thank you for your recent stay with us and for sharing your positive feedback. We're thrilled to hear that you found everything you needed during your time with us, from our comfy beds to the convenience of having a kitchen in your accommodation.We're also pleased to know that our location was convenient for the venues you were visiting.It was a pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The HAAS was an great place to stay, the property was outstanding and the staff was fantastic. There are a few parking lots available but none are connected to the hotel. There are a number of available dining options nearby. Having a property with a kitchen is a big bonus. Overall it was an amazing stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Peter,Thank you for choosing to stay with us at HAAS and for taking the time to share your wonderful feedback. We're delighted to hear that you had an outstanding experience during your stay.It's fantastic to know that you found our property to be exceptional and our staff to be fantastic. We're also glad that you appreciated the nearby dining options and the convenience of having a kitchen in your accommodation.We understand that parking can be a consideration for our guests, and we appreciate your understanding in this matter.We're thrilled that you had an amazing stay overall, and we can't wait to welcome you back for another fantastic experience in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

8/10 – Gut

Annie

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The place is super nice but the outside is terrible. There is human poop on the streets and sleeping is hard cause it’s so so noisy. Emergency alarms go off in the street all night from fire trucks and ambulances.
Aufenthalt von 2 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Annie,Thank you for choosing to stay with us and for sharing your feedback about your recent experience. We're glad to hear that you found our property to be super nice.We apologize for the issues you encountered outside of our hotel. We understand that on the streets outside the presence of human waste and noise disturbances can be very concerning and disruptive to our guests' experience.Please know that we take these matters seriously, and we will work diligently with local authorities to address these issues to improve the surrounding environment for our guests.We appreciate your valuable feedback, and we hope that despite these challenges, you were still able to enjoy your time with us. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out to us directly.Warm regards, The HAAS Building

8/10 – Gut

Amy, Albuquerque

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is a cool, funky place. Good shower. But beds were too hard for me.
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Amy, Thank you for staying with us and for taking the time to share your feedback. We're thrilled to hear that you found our hotel to be cool and funky, and that you enjoyed the shower experience.We apologize that the beds didn't meet your comfort preferences. We understand that a good night's sleep is essential, and we'll certainly take your feedback into consideration as we strive to improve our accommodations.If you decide to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to ensure your comfort.Warm regards, The HAAS Building

6/10 – Okay

Rosario

Aufenthalt von 4 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Rosario,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

10/10 – Hervorragend

Ariel

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We liked that it was basically a suite/apartment. Great for a long stay. Has all you need.
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Ariel,Thank you for your recent stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed our suite-style accommodations and found them well-suited for a long stay.Ensuring that our guests have everything they need for a comfortable and enjoyable experience is our top priority, and we're thrilled that we met your expectations.We hope to have the pleasure of welcoming you back for another excellent stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 – Hervorragend

Arizona

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great property. Love that its in the heart of downtown LA. Parking was no issue garage right across the street, $10 for 24 hours, not bad. Yes, there are homeless people outside, its a large city. The room was very spacious and modern. The staff was friendly and helpful. Lots of dining options within walking distance. Will definitely stay again!
Aufenthalt von 1 Nacht im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Arizona, Thank you so much for your glowing review and for choosing to stay with us during your time in downtown LA. We're thrilled to hear that you enjoyed your experience at our property!It's wonderful to know that you found our location convenient and appreciated the parking options nearby. We're also glad that you enjoyed the spacious and modern room, as well as the friendly and helpful service from our staff.We understand that being in a bustling city like LA comes with its unique aspects, and we appreciate your understanding regarding the presence of homeless individuals nearby.We're delighted to hear that you plan to stay with us again in the future! We look forward to welcoming you back and ensuring another fantastic stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards, The HAAS Building

6/10 – Okay

Hoang My

Mit der Familie gereist
Lots of homeless outside the apartment.
Aufenthalt von 3 Nächten im März 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Hoang My,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you took the time to provide us with your thoughts about your recent experience.We apologize for any discomfort you may have experienced due to the presence of homeless individuals in front of our hotel. Please know that we take this matter seriously and are actively working with local authorities to address it.Your feedback is invaluable to us as we strive to create a safe and comfortable environment for all our guests. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.Warm regards, The HAAS Building

10/10 – Hervorragend

Zhyldyz

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was good experience to stay at the hotel!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Zhyldyz,Thank you for choosing to stay with us and for sharing your positive feedback about your experience. We're delighted to hear that you had a good time during your stay at our hotel.Ensuring that our guests have a pleasant and enjoyable experience is our utmost priority, and we're thrilled that we could meet your expectations.We hope to have the pleasure of welcoming you back for another great experience in the future. If there's anything we can assist you with, please feel free to reach out to us.Best Regards, The HAAS Building

10/10 – Hervorragend

Breanna

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful and felt very safe! Huge space!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Brenda

Gut: Sauberkeit und Zustand der Unterkunft
Everything was great!

10/10 – Hervorragend

Leonivas

Aufenthalt von 5 Nächten im Februar 2024
Antwort von The HAAS Building am 30. Apr. 2024
Dear Leonivas,Thank you for your positive rating! We're delighted to hear that you had a great experience during your stay with us.We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, The HAAS Building

4/10 – Schlecht

Mark

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hallway stench of cleaner was almost enough to make one vomit due to high strength of smell.the lingering smell. Is property attempting to mask another odor??? Floors in unit made both our feet and socks black due to dirt. Ice maker broken. I informed front desk and supplied photo of frozen over unit. I asked if ice could be taken from an empty room and was told there’s a store around the corner. I paid five bucks for a small bag of ice that I had to walk to get when there’s supposed to be a functional kitchen. No follow up from property. Wasted 30 mins of vacation getting ice! Sink basin is loose and water leaked out to counter and one persons belongings got wet on bottoms of everything they had sitting on the counter. Coffe maker that was filthy! Even if it were clean, there was zero filters, sugar or cream and only two small packets of coffee. Another trip to the store! Not an enjoyable stay
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
The instructions were easy
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
The staff at the Haas were so accommodating and professional. It was a pleasure to stay there. Extremely clean and great space in our room. Wonderful location, within walking distance to Crypto.com Arena and many other LA attractions. I would definitely recommend a stay at the Haas.
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Jane

Gut: Sauberkeit und Zustand der Unterkunft
It’s in the heart of downtown, but a car park literally across the street and a safe car right next door.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Haven

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Front Desk was very accommodating. ROOOMS WERE VERY CLEAN. Security is very prompt, when it comes to loud neighbors being too loud. This is more apartment/condo type of atmosphere! Everything is walking distance! But you are in the center of downtown so expect the noise from outside to be inside with you!
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Jordan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
My kids loved the bunk beds and all the different signs all over the walls. The room was super unique and made our stay fun.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Kat

Gut: Sauberkeit und Komfort des Zimmers
Best hotel stay ever
Aufenthalt von 1 Nacht im Februar 2024