Fassade der Unterkunft – Abend/Nacht

Bewertungen von Redondo Beach Hotel, Tapestry Collection by Hilton

3 out of 5
Redondo Beach Hotel, Tapestry Collection by Hilton
400 N Harbor Dr, Redondo Beach, CA

Bewertungen

8,8

Hervorragend

597 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
244 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
91 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
49 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Location next to pier and Restaurants. Free Happy Hour with beers, wines and snacks.
Aufenthalt von 1 Nacht im Februar 2020
Antwort von The Redondo Beach Hotel Team am 16. Feb. 2020
Dear Traveler, Thank you so much for taking the time to review your recent stay at The Redondo Beach Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated. Please give us a call whenever you are ready to stay again. Best Regards, The Redondo Beach Hotel Team

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von The Redondo Beach Hotel Team am 26. Nov. 2019
Thank you for the feedback! We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

8/10 – Gut

Kerstin, Berlin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes Hotel mit gutem Frühstück. Wir haben uns sehr wohl gefühlt und kommen wieder.
Aufenthalt von 4 Nächten im September 2019
Antwort von The Redondo Beach Hotel Team am 4. Okt. 2019
Thank you for the great feedback! We are happy that you enjoyed your stay with us. We hope you choose to visit us in the near future! Best Regards, The Redondo Beach Hotel Team

4/10 – Schlecht

Dona

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
The price was too high for the facility. Bed had imprints where people lay. Need to replace mattress. I would jot recomend.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Drew Horton, Hotel Manager am 22. Mai 2024
We're sorry to hear your stay was less than perfect, we hope to make it up to you in the future.

10/10 – Hervorragend

Gerri, Corona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed the cleanliness of the entire hotel and lobby area. We took a leisurely walk down to Kincaid's Restaurant for dinner 😋
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Drew Horton, Hotel Manager am 22. Mai 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Frederic, Westport

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. Good value for the cost.
Aufenthalt von 3 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 8. Mai 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Jeff

Very easy night time check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Drew Horton, Hotel Manager am 8. Mai 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

kathryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Drew Horton, Hotel Manager am 3. Mai 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Zhenhui

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im April 2024
Antwort von Drew Horton, Hotel Manager am 3. Mai 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

joanne

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Were not able to check in until after checkin time! Room had food on the floor under a desk on arrival to room. Check in person “Jack”I believe hie name was, seemed overwhelmed. He Offered us a $36 food and beverage credit which was not put on our account. So now have to wait to see if its credited after check out!
Aufenthalt von 1 Nacht im April 2024
Antwort von Drew Horton, Hotel Manager am 23. Apr. 2024
We're sorry that your experience was less than perfect. We had a very busy day during your checkin with multiple weddings which did slow down our turnover considerably. You will see the credit back to your account as soon as it clears your bank.

10/10 – Hervorragend

Lisiane

Gut: Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im April 2024
Antwort von Drew Horton, Hotel Manager am 20. Apr. 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

xinqiao

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Drew Horton, Hotel Manager am 20. Apr. 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

Frank

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 20. Apr. 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Anyssa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Drew Horton, Hotel Manager am 20. Apr. 2024
Thank you for your review, we hope to see you again!

4/10 – Schlecht

Debra, Scotts Valley

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
We were initially overcharged the stated price by $300 (we got it corrected). The card room door opener and the electronic door opener kept invalidating each other. Had to get this corrected 4 times before they both worked. Water was marked as free to Hilton Honors members. At checkout, we were told we had to be charged because we weren't a high enough level of Hilton Honors. Regular Hilton Honors had always been enough in the past at other Hilton owned hotels. Staff didn't know in what room the conference was being held. Evening staff were more helpful. Hotel food options limited. Some rooms noisy.
Aufenthalt von 4 Nächten im April 2024
Antwort von Drew Horton, Hotel Manager am 12. Apr. 2024
Hello, unfortunately third party bookings are not eligible for benefits through Hilton Honors, only direct bookings.

10/10 – Hervorragend

Madolyn

Everything
Aufenthalt von 3 Nächten im April 2024
Antwort von Drew Horton, Hotel Manager am 12. Apr. 2024
Thank you for your review, we hope to see you again!

8/10 – Gut

Alan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was great for visiting beaches and other attractions
Aufenthalt von 2 Nächten im April 2024
Antwort von Drew Horton, Hotel Manager am 9. Apr. 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Leslie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 5. Apr. 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice property. The remodel looks great. The staff was super friendly. Overall a wonderful stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 2. Apr. 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Frederic, Westport

Aufenthalt von 1 Nacht im März 2024
Antwort von Drew Horton, Hotel Manager am 23. Apr. 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

Hossein

Verbesserungswürdig: Sauberkeit
Room carpets and bath probably need some deep clean.
Aufenthalt von 4 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 2. Apr. 2024
Thank you for your review, we will forward your comments to our housekeeping team.

8/10 – Gut

Chen

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
More items on the restaurant menu.
Aufenthalt von 3 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 2. Apr. 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

Nicholas

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The staff did not help with the bags and I wasn’t allowed to get my discount for the group rate so that’s why I wasn’t happy with this hotel
Aufenthalt von 4 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 26. März 2024
Hello, we are unable to modify 3rd party rates. To book a group rate you must book directly with the hotel.

10/10 – Hervorragend

Amber

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent. Loved the hot spa and heated pool. Having Starbucks right there was great too!
Aufenthalt von 4 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 24. März 2024
Thank you for your review, we hope to see you again!

8/10 – Gut

George

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Comfortable bed, quiet, good location
Aufenthalt von 3 Nächten im März 2024
Antwort von Drew Horton, Hotel Manager am 23. März 2024
Thank you for your review, we hope to see you again!

2/10 – Ungenügend

Lisiane

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
WE BOOKED A KING SIZE ROOM WE PAID FOR A KING SIZE ROOM . UPON ARRIVAL WE WERE TOLD THERE WERE NOTHING BUT TWO QUEEN BEDS; RECEPTIONIST WAS NOT EVEN APOLOGETIC NOR SEEMED TO CARE. WE ARE HERE OFTEN; SERVICE IS SIMPLY NON EXISTANT HERE!!! LAST TIME THE SMART TV WAS NOT WORKING. LATELY WHEN ITS NOT ONE THING IS ANOTHER AS AN ISSUE AT THIS PROPERTY. DONT BE FULLED BY RATINGS.! BED ARE OLD AND SQUICKEY! NO SERVICE AT ALL TO ME THATS THE WORSE PART.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

6/10 – Okay

Lisa

Verbesserungswürdig: Ausstattung
The pictures on line made this property look spectacular and it stated there was a marina view. I was so excited to get to the hotel, sit by the pool and have a drink while I looked at the view. But upon arrival, I was sorely disappointed. There's only a view of a building that says marina. Also, I could hear the guest above me every time they walked around the room. For the amount I paid I truly feel like I got ripped off.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

10/10 – Hervorragend

Gerri, Corona

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved how clean everything was! Our room was very comfortable, the bed was so nice.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

judy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The front desk person, a black young woman was not friendly. She sternly mentioned that check in is at 3PM We were checking in at 2 45PM. I will not stay in a place where front desk person is unfriendly,
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review. We're sorry that things were less than perfect and hope to make it up in the future.

10/10 – Hervorragend

Sergio Alberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable
Great place! Clean, easy access, and comfortable
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Nicole

Aufenthalt von 3 Nächten im November 2023
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quick Getaway
We’ve been staying here since at least 1985 when it was The Sunrise Best Western. It’s changed hands a couple times since then. We always enjoy the view and the close proximity to the pier and The Cheesecake Factory, which is walking distance right across the street. Just like everything else things change. They added a bar which is very nice and doubles as their Cafe to order food. Parking used to be free, then $11, $15 now $24 per night. Our stay was a little noisy but it was a holiday weekend, families, kids, a reception, another wedding party coming and going. But overall a good atmosphere and plenty of activities within walking distance.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

Gostosas

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel near our destination
The hotel was very nice. Close to where our family gathered for a memorial service. Nice to be right off the water. Not worth the Marina view since it is mostly of the road, parking lot across the street with a bit of the marina, but other than that, the stay was good. The beds were great!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Tamara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Drew Horton, Hotel Manager am 13. März 2024
Thank you for your review, we hope to see you again!

6/10 – Okay

Stephanie

Verbesserungswürdig: Personal & Service
Average hotel. Receptionist and staff were not very welcoming
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for sharing your feedback. We're disheartened to hear that your experience with our receptionist and staff did not meet the warm and welcoming standards we strive to uphold. We take your comments seriously and will address this directly with our team. Your comfort and satisfaction are paramount to us, and we hope to have the opportunity to demonstrate our commitment to excellence in your future visits.

10/10 – Hervorragend

Martha

Mit der Familie gereist
Great hotel. Staff was super friendly and helpful. Place was really clean and beds we comfortable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your wonderful feedback! We are delighted to hear that you found our hotel great and our staff super friendly and helpful. It's fantastic to know that the cleanliness of our place met your expectations and that you enjoyed the comfort of our beds. Our team is committed to providing a welcoming and comfortable experience for every guest. We look forward to having you with us again soon for another enjoyable stay!

10/10 – Hervorragend

Gloria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was of the understanding that breakfast was provided free, like the former Best Western.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for sharing your feedback with us. We apologize for any misunderstanding regarding our breakfast offerings. We strive to provide clear and accurate information to all our guests and regret any inconvenience this may have caused. Please know that we value your input and will use it to improve our communication about amenities and services. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

8/10 – Gut

Leticia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your generous 4 out of 5 score! We're glad that your stay with us was largely enjoyable and met most of your expectations. We would love to hear more about how we can make your next visit a perfect 5 out of 5. Your feedback is crucial in guiding our continuous improvement efforts. We look forward to welcoming you back and providing an even better experience on your next stay!

10/10 – Hervorragend

nancy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
We are overjoyed to hear that your experience with us was nothing short of exceptional. It's our utmost priority to ensure every guest feels valued and enjoys a comfortable and memorable stay. We look forward to continuing to exceed your expectations and can't wait to welcome you back for another stellar experience!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for taking the time to rate your experience with us. We appreciate your honest feedback and acknowledge that a score of 6 out of 10 indicates that there are areas where we can improve. We're committed to providing an exceptional stay for all our guests and would value any additional input you might have regarding what we could do better. Your insights are crucial for our continuous improvement, and we hope to have the opportunity to provide you with a more satisfying experience in the future.

10/10 – Hervorragend

Letetia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, the staff was great, and great dining options within walking distance.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your wonderful review! We're thrilled to hear that you found our hotel beautiful and our staff great. It's also fantastic to know that you enjoyed the dining options within walking distance. We strive to provide a welcoming and convenient experience for our guests, and we're glad we could meet your expectations. We look forward to having the pleasure of welcoming you back soon for another great stay!

10/10 – Hervorragend

jorge

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for the perfect score! We're thrilled to have met your expectations and appreciate your recognition of our efforts. Looking forward to welcoming you back soon!

10/10 – Hervorragend

Enrique

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for awarding us a perfect score! Our team is dedicated to ensuring every guest feels valued and enjoys a high standard of service and comfort. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us.

6/10 – Okay

Roman

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Location is very good. Hottub did not work, pool was not heated very well, carpets in hotel smell. No continental breakfast, the store in the hotel doesn't accept cash ( cards only) The safe in the room had no power.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your feedback. We apologize for the inconvenience with the hot tub, pool, room odor, and other concerns. We're addressing these issues urgently and hope to provide a much-improved experience on your next visit. Your satisfaction is our top priority.

8/10 – Gut

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your feedback! We're happy you enjoyed your stay and would appreciate any suggestions for improvement. Looking forward to your next visit!

10/10 – Hervorragend

Ruth, Dearborn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location. Super walkable. Comfortable bed. Would stay again.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 29. Jan. 2024
Thank you for your positive review! We're delighted to hear that you enjoyed our excellent, walkable location and found the bed comfortable. It's great to know you'd choose to stay with us again. We look forward to welcoming you back in the future for another pleasant experience!

8/10 – Gut

Kim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 11. Jan. 2024
Thank you for your 4 out of 5 rating! We appreciate your feedback and are here to assist you anytime you need us. Your satisfaction is important to us, and we hope to continue providing you with a great experience.

10/10 – Hervorragend

Dollie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property with great customer service.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Marc Ebuen | Assistant General Manager am 11. Jan. 2024
Thank you for your kind words! We're delighted to hear that you had an excellent experience at our property and that our customer service met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If you have any further comments or suggestions, please don't hesitate to share them with us. Thank you for choosing us for your stay!