Rezeption

Bewertungen von Wilde Aparthotels, London, Paddington

4 out of 5
Wilde Aparthotels, London, Paddington
4 North Wharf Road, London, England

Bewertungen

9,4

Außergewöhnlich

68 von insgesamt 88 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 88 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 88 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 88 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 88 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Frank

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The check in process is dreadful. Why is it such a terrible idea to have people to greet and welcome guests as well as help on check in? Instead you get a qr code, a web site and a payment gateway that does not work. A nice chap came to help in the end. Bear in mind it is your process I need to adhere to as guest. Stay in 10 or more hotels a month and learn 10 if these? I avoid going back to these online only nightmare. Shame, as the rest is fine
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Ausstattung
Very comfortable with small kitchenette. Helpful and friendly staff. Very convenient to Paddington Station and Edgware Rd Tube.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Koon

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean Well equipped room in quiet convenient location.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Clean, quiet and super convenient
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay. The hotel is very modern and well equipped. Loved the location. Would definitely stay here again! Highly recommend
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Mandeep

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, friendly staff, and convenient location!
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Alison

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff on Friday morning and afternoon, 29th March, were just wonderful. They were helpful, kind and professional and got us settled in to a bright, high floor room. They promptly answered any questions we had. The room was quite comfortable as they always are within the Wilde StayCity hotels. The breakfast available in the lobby was nice but it would be so great if there were a proper cafe available too. Paddington Basin is undergoing a lot of development so hopefully more food options will be available in the future.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Mohammad, Noblesville

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
There’s really not much to dislike about this place. It’s very convenient to all the great ethnic middle eastern restaurants, very close to the underground. It’s also very modern and has all the amenities you would need on a business trip. Will definitely stay again next time I’m in London. The breakfast at the place was also very good and highly recommended.
Aufenthalt von 7 Nächten im März 2024

10/10 – Hervorragend

pauline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We received a warm welcome on arrival, put our bags in hold and went and had a look around. five minute walk from Paddington station and the underground. Close to little Venice a nice walk along the canal. plenty of places to eat and drink in the area. Taxi to Euston approximate cost around £12.00 in the day time and journey time around 10 mins in light traffic. will definitely be staying again in this property and will try there sister properties.
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

miguel ángel

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
El hotel es execelente, lo único negativo fué que al solicitar apoyó para obtener un servicio de taxi la tarifa que proporcionó el hotel era excesiva sin embargo accedí, pero al llegar el chófer la tarifa fue mucho mas alta, así mismo no era un taxi ya que era un automóvil privado, el chófer fue agresivo y amenazante, entiendo que el hotel no tiene que ver con esta clase de servicios sin embargo ellos fueron los que lo proporcionaron, espero que mi reseña logre el objetivo el cual es poner en alerta a cualquier cliente del hotel con respecto a los servicios de taxi o de automóviles privados que proporcione el hotel.

10/10 – Hervorragend

WBY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location and service
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Moses

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff members were very helpful and friendly. Shubba particularly made the check in experience enjoyable and granted a late check out request. Breakfast was good and very tasty. Overall great stay. Hope to return.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

DAEGON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel.
Great hotel. The room is so clean, spacious, and well organized. Also kitchen is available. Bathroom is also so spacious and clean. Definitely recommend this hotel to others.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Jeonghye

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Jeonghye,We were absolutely thrilled to receive your feedback regarding your recent stay at Wilde Paddington Hotel. Your outstanding score truly made our day! Thank you immensely for taking the time to share your experience with us.Knowing that you had a memorable and enjoyable stay with us is the greatest reward for our team. We constantly strive to provide exceptional service and create a comfortable environment for all our guests, and your positive feedback serves as a testament to our efforts.At Wilde Paddington, we are committed to exceeding our guests' expectations, and your feedback helps us understand what we are doing right and how we can further enhance our services to ensure an even better experience for our future guests.We sincerely appreciate your support and hope to have the pleasure of welcoming you back to Wilde Paddington Hotel in the near future. If there is anything we can assist you with or if you have any special requests for your next visit, please do not hesitate to reach out to us.Once again, thank you for choosing Wilde Paddington Hotel. We look forward to serving you again soon!Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

WING SZE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay
It’s very nice experience xx and I enjoy the stay there xx
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Wing,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a wonderful experience during your stay at Wilde Paddington Hotel. Your kind words truly mean a lot to us.We strive to provide our guests with exceptional service and a comfortable atmosphere, so it's fantastic to know that you enjoyed your time with us. If there's anything specific that stood out to you or any suggestions you have for how we can further improve, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back to Wilde Paddington Hotel in the future for another delightful stay. Until then, safe travels!Warm regards,Shane van SandenGeneral Manager

10/10 – Hervorragend

Euna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was clean and comfortable. Good location from the station to airport. Reception was very kind. It was an Satisfied selection!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Euna,Thank you so much for your recent stay at Wilde Paddington hotel and for taking the time to share your feedback with us. We're delighted to hear that your experience with us was enjoyable and that you found the hotel to be clean and comfortable. Providing a comfortable and welcoming environment for our guests is always our top priority, so it's wonderful to know that we succeeded in meeting your expectations in this regard.We're also pleased to hear that our location near the station proved convenient for your travels to the airport. Accessibility and convenience are important aspects of a hotel stay, and we're glad that our proximity to transportation hubs added to the overall positive experience of your visit.Furthermore, it's heartening to hear that you found our reception team to be kind and accommodating. We strive to provide exceptional service to all our guests, and your kind words serve as motivation for us to continue delivering memorable experiences.Thank you once again for choosing Wilde Paddington hotel. We truly appreciate your patronage and hope to have the pleasure of welcoming you back for another satisfying stay in the future. If there's anything further we can assist you with, please don't hesitate to reach out.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay
The hotel was amazing. We had a great experience with the staff and the facilities. The location of the hotel was - in our opinion – perfect, as it was very cozy and calmer than other areas we have previously stayed (7th time in London). The hotel is close to the tube, restaurants/take out, shopping etc.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Guest,Thank you so much for your glowing feedback about your recent stay at Wilde Paddington Hotel! We are thrilled to hear that you had an amazing experience with us and that our staff and facilities contributed to making your stay memorable.It's wonderful to know that you found our location ideal and that it provided a cozy and calm atmosphere, especially compared to other areas you've stayed in during your visits to London. We take pride in our convenient proximity to the tube, restaurants, take-outs, and shopping, ensuring that our guests have easy access to everything they need for a comfortable and enjoyable stay.We appreciate your loyalty as a returning guest, having stayed with us seven times now. Your continued support means the world to us, and we look forward to welcoming you back for your eighth visit and beyond!Once again, thank you for choosing Wilde Paddington Hotel, and we can't wait to have the pleasure of hosting you again soon.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Douglas Grant

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All good. Staff very accommodating. Bad fire alarm procedure..
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Douglas,Thank you for choosing Wilde Paddington Hotel for your recent stay, and for taking the time to share your feedback with us. We greatly appreciate hearing about your experience, both the positive aspects and areas where we can improve.We're thrilled to hear that overall your stay was enjoyable and that our staff was able to provide you with accommodating service. Ensuring our guests feel welcomed and taken care of is a top priority for us, and it's rewarding to know that we succeeded in making your stay comfortable.However, we are deeply sorry to learn about your experience with our fire alarm procedure. The safety and well-being of our guests are of paramount importance to us, and we sincerely apologize for any inconvenience or concern this may have caused. Rest assured, we take your feedback seriously, and we will review our procedures to ensure they are as effective and seamless as possible in the event of an emergency.We value your patronage and hope to have the opportunity to welcome you back to Wilde Paddington Hotel in the future. If there's anything else you'd like to share or if we can assist you with anything further, please don't hesitate to reach out.Warm regards,Shane Van SandenGeneral Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Clean and confortable near the Peddington station by walk
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Wilde Paddington. We greatly appreciate your comments, and we're delighted to hear that you found our hotel clean and comfortable, as well as conveniently located near Paddington Station.Ensuring our guests have a comfortable and pleasant stay is our top priority, so it's fantastic to know that you enjoyed your time with us. Our team works diligently to maintain high standards of cleanliness throughout the hotel, and we're thrilled that our efforts made a positive impression on you.We understand the importance of convenience, especially when it comes to travel, so we're pleased that our proximity to Paddington Station met your needs. Whether you're exploring the city or catching a train to your next destination, we strive to provide a convenient base for all our guests.Once again, thank you for your kind words and for choosing Wilde Paddington. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

John

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Excellent location for Paddington and west London. Property is well-furnished and comfortable. The studio apartment I was in had everything I needed and was surprisingly quiet. Friendly and helpful staff. Would stay here again.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear John,Thank you very much for taking the time to share your feedback with us regarding your recent stay at Wilde Paddington hotel. We're thrilled to hear that you had such a positive experience with us.It's fantastic to know that our location suited your needs perfectly, and that you found our property to be well-furnished and comfortable. We understand the importance of having a peaceful environment, and we're glad that you found your studio apartment to be surprisingly quiet.Our team works hard to ensure that all our guests feel welcomed and supported throughout their stay, so we're delighted to hear that you found our staff to be friendly and helpful. We will be sure to pass on your kind words to them.We truly appreciate your glowing review and your willingness to stay with us again. It would be our pleasure to welcome you back to Wilde Paddington hotel in the future. If you have any further feedback or if there's anything we can assist you with, please don't hesitate to reach out.Warm regards,Shane Van SandenGeneral Manager

8/10 – Gut

Jiri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Jiri,Thank you for taking the time to share your feedback regarding your recent stay at Wilde Paddington hotel. We truly appreciate your input and are delighted to hear that your experience with us was positive overall.While we are thrilled that you had an enjoyable stay, we also want to express our regret that we fell short of achieving the perfect score of 5 out of 5. Your feedback is invaluable to us as it helps us identify areas where we can improve and enhance the experience for our guests.Please know that we take your comments seriously and will use them to make necessary adjustments to ensure that future guests have an even more exceptional stay. We are committed to providing top-notch service and ensuring that every guest leaves with nothing less than a stellar experience.Once again, thank you for choosing Wilde Paddington hotel, and we hope to have the opportunity to welcome you back in the near future for an even more memorable stay.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Luz Elena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buen hospedaje en Paddignton, Londres.
Es una buena opción para hospedarse en la zona de Paddington, por su ubicación, buen servicio y comodidad de sus instalaciones.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Luz,Thank you very much for taking the time to share your feedback regarding your recent stay at Wilde Paddington hotel. We truly appreciate your kind words and are delighted to hear that you found our hotel to be a good option for your stay in the Paddington area.We take great pride in our prime location, and it's wonderful to know that you found it convenient for your needs. Additionally, we're thrilled that you enjoyed the level of service provided by our team members and that you found comfort in our facilities. Ensuring our guests feel welcome and comfortable is always our top priority, and it's rewarding to hear that we succeeded in achieving that during your stay.We sincerely value your feedback and hope to have the pleasure of welcoming you back to Wilde Paddington hotel in the near future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Thank you once again for choosing to stay with us.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Osman

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and helpful staff
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Osman,I hope this message finds you well. Thank you very much for taking the time to provide feedback about your recent stay at Wilde Paddington hotel. We truly appreciate your input as it helps us to continually improve our services.We are delighted to hear that you found our staff to be friendly and helpful during your stay. Providing excellent customer service is one of our top priorities, and it is always gratifying to receive positive feedback in this regard. I will be sure to pass on your kind words to our team, as they will be thrilled to know that their efforts made your experience with us a memorable one.At Wilde Paddington, we strive to create a welcoming and comfortable environment for all our guests, and it's wonderful to know that our staff played a significant role in enhancing your stay.Once again, thank you for choosing Wilde Paddington hotel. We look forward to welcoming you back for another exceptional experience in the future. If there's anything else we can assist you with, please do not hesitate to contact us.Warm regards,Shane Van SandenGeneral Manager

4/10 – Schlecht

francis

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Shane Van Sanden am 19. Feb. 2024
Dear Francis,Thank you for taking the time to provide feedback on your recent stay at Wilde Paddington Hotel. We are truly sorry to hear that your experience did not meet your expectations and that you rated your stay with a score of 2.Please know that we take all guest feedback seriously and strive to continuously improve our services. We are saddened to hear that there were downfalls during your stay, and we apologize for any inconvenience or disappointment you may have experienced.At Wilde Paddington Hotel, we are committed to providing exceptional customer service and ensuring that all our guests have a comfortable and enjoyable stay. Your feedback helps us identify areas where we can enhance our guest experience, and we will be taking steps to address any issues raised.We sincerely hope that you will give us another opportunity to serve you in the future. Please feel free to reach out to us directly if you have any further concerns or if there is anything we can do to make amends.Thank you again for choosing Wilde Paddington Hotel. We appreciate your feedback and value your patronage.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Macy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room
Antwort von Shane Van Sanden am 19. Feb. 2024
DearMacy,Thank you for choosing Wilde Paddington for your recent stay, and for taking the time to share your feedback with us. We greatly appreciate hearing from our guests as it helps us ensure that we are consistently meeting and exceeding expectations.We are delighted to hear that you found your room to be spacious during your stay with us. Providing comfortable and accommodating accommodations is a top priority for us, and we are pleased that your room met your needs and expectations.At Wilde Paddington, we strive to create an environment where our guests can relax and enjoy their time with us, and it's fantastic to know that we succeeded in providing you with a spacious and comfortable room during your visit.Your feedback motivates us to continue delivering exceptional service and experiences to all our guests. Should you find yourself in London again, we would be honored to welcome you back to Wilde Paddington for another memorable stay.Thank you once again for choosing Wilde Paddington. If there is anything more we can do to enhance your experience in the future, please do not hesitate to reach out.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Lisa

Aufenthalt von 7 Nächten im Dezember 2023

10/10 – Hervorragend

Ajainder

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and quiet place with exceptionally nice staff
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Henrik

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shane Van Sanden am 5. Dez. 2023
Dear Henrik,Many thanks for taking the time to leave our dream score 10/10! At Wilde Paddington, guest satisfaction is our top priority, want our guests to have a great stay all the time and always strive to achieve 10 out 10 guest feedback scores and it brings us immense joy to know that we were able to provide you with a memorable and enjoyable experience. Thank you once again for choosing to stay with us and for sharing your feedback with 10/10 score. We look forward to welcoming you back in the near future and providing you with another outstanding experience. Warmest regards, Shane Van SandenGeneral Manager

8/10 – Gut

Amber

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the modern amenities, use of space, freebies (snacks, drinks, etc), kitchenette in the room, and friendly staff. The mattresses and pillows could be more comfortable but everything was clean. Overall, it was good value for money.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shane Van Sanden am 5. Dez. 2023
Dear Amber,Thank you so much for taking the time to share your feedback on your recent stay at Wilde Paddington Hotel. We are thrilled to hear that you loved the modern amenities, efficient use of space, and the complimentary snacks and drinks. It's fantastic that our kitchenette in the room met your expectations, and we're especially pleased to know that you found our staff to be friendly and accommodating.We appreciate your constructive feedback regarding the mattresses and pillows. Your comfort is of utmost importance to us, and we will certainly take your comments into consideration as we continuously strive to enhance our guests' experiences.We are delighted that you found everything clean, and it warms our hearts to hear that you consider Wilde Paddington Hotel to be good value for money. We understand that a perfect 5-star rating is elusive, but we are grateful for your positive sentiments and are committed to making every guest's stay as enjoyable as possible.Should your travels bring you back to the area, we would be honored to host you again and provide you with an even more comfortable and memorable experience.Thank you once again for choosing Wilde Paddington Hotel.Warm regards,Shane Van SandenGeneral Manager Wilde Paddington Hotel

8/10 – Gut

Ruqaya

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im November 2023
Antwort von Shane Van Sanden am 5. Dez. 2023
Dear [Guest's Name],Thank you so much for taking the time to share your feedback and for choosing Wilde Paddington Hotel for your stay. We appreciate your thoughtful review and are thrilled to hear that you had a positive experience with us.While we're delighted to have earned an 8 in your review, we also understand your desire for perfection, and we genuinely regret that we fell short of achieving a perfect 10. Please know that your feedback is incredibly valuable to us as we continuously strive to improve our services and enhance the overall guest experience.We would love to learn more about any specific aspects that you feel we could improve upon, as your insights play a crucial role in helping us meet and exceed our guests' expectations. Our team is dedicated to ensuring that each guest has a memorable and enjoyable stay, and we take your comments to heart.We sincerely hope to have the opportunity to welcome you back to Wilde Paddington Hotel in the future. Your satisfaction is our top priority, and we are committed to making your next stay even more exceptional.If there is anything specific you would like to discuss or if you have additional feedback, please feel free to reach out to me directly. We all are here to assist and ensure that your future experiences with us are nothing short of perfect.Once again, thank you for choosing Wilde Paddington Hotel. We look forward to the pleasure of hosting you again and providing you with an outstanding stay.Best regards,Shane Van SandenGeneral Manager

6/10 – Okay

Hua

Mit der Familie gereist
Extremely slow check in and no complimentary water room is big but the bed is not so comfortable hotel staff is very nice and polite.
Aufenthalt von 3 Nächten im November 2023
Antwort von Shane Van Sanden am 5. Dez. 2023
Dear Hua,I hope this message finds you well. Firstly, I would like to express our sincere gratitude for choosing Wilde Paddington Hotel for your recent stay. We truly appreciate your time and effort in providing us with valuable feedback regarding your experience.I regret to learn that we fell short of meeting your expectations in some aspects of your stay, and I want to extend my sincere apologies for any inconvenience caused. Your feedback is crucial to us as it helps us identify areas for improvement, and I assure you that we take your comments seriously.I am particularly sorry to hear about the issues you encountered during the check-in process. Please rest assured that we are actively working on streamlining our check-in procedures to ensure a more efficient and seamless experience for our guests.Regarding the absence of complimentary water and the comfort of the bed, I want to assure you that we are actively reviewing our amenities and room facilities to enhance our guests' overall comfort. Your comments have been shared with our management team to initiate necessary adjustments.On a positive note, we are delighted to hear that you found our hotel staff to be very nice and polite. We take great pride in our team, and it's heartening to know that their dedication to providing excellent service is being recognized.We genuinely appreciate your feedback, as it allows us to make necessary improvements and ensures that future guests have a more enjoyable stay. Please know that your concerns are being addressed with the utmost urgency.Should your travels bring you back to Wilde Paddington Hotel in the future, we would be honored to have the opportunity to provide you with a much-improved experience that truly reflects the high standards we strive for.Thank you once again for your valuable feedback, and we hope to have the pleasure of welcoming you back soon.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

S

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay for a few nights. We found the lights in the rook a little dull but we really loved the black out roller shutter
Aufenthalt von 3 Nächten im November 2023
Antwort von Shane Van Sanden am 5. Dez. 2023
Dear S,Thank you so much for taking the time to share your thoughts on your recent stay with us at Wilde Paddington Hotel. We truly appreciate your feedback, and we are delighted to hear that overall, you found our hotel to be a nice place to stay for a few nights.Your mention of the lights in the room being a little dull is valuable to us, and we sincerely apologize for any inconvenience this may have caused during your stay. Our team is already looking into ways to improve the lighting in the rooms to ensure a more comfortable and well-lit environment for our guests.On a positive note, we are thrilled that you loved the blackout roller shutters! It's wonderful to know that this feature contributed to a more enjoyable and restful experience for you. We understand the importance of a good night's sleep, and we're pleased that this aspect of your stay met your expectations.We genuinely appreciate your perfect score, and we want to assure you that your feedback is crucial in helping us enhance the overall guest experience. If there's anything else you'd like to share or if there are specific details about the lighting that you believe could assist us in our improvement efforts, please feel free to provide more information.Once again, thank you for choosing Wilde Paddington Hotel for your stay. We hope to have the pleasure of welcoming you back in the future, and we'll strive to make your next visit even more enjoyable.Warm regards,Shane Van SandenGeneral Manager

8/10 – Gut

Aage

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Shane Van Sanden am 20. Nov. 2023
Dear Aage,Thank you so much for your recent stay at wilde Paddington Hotel. I was sad we had missed out on that perfect 10 out of 10 score which we would love all our guest to have the stayes.Hope we can have that perfect 10 score during you r stays with us.Kind RegardsShane Van SandenGeneral Manager

10/10 – Hervorragend

Sheri

Mit der Familie gereist
Aufenthalt von 2 Nächten im November 2023
Antwort von Shane Van Sanden am 20. Nov. 2023
Dear Shen,any thanks for taking the time to leave our dream score 10/10! At Wilde Paddington, guest satisfaction is our top priority, want our guests to have a great stay all the time and always strive to achieve 10 out 10 guest feedback scores and it brings us immense joy to know that we were able to provide you with a memorable and enjoyable experience. Thank you once again for choosing to stay with us and for sharing your feedback with 10/10 score. We look forward to welcoming you back in the near future and providing you with another outstanding experience. Warmest regards, Shane Van SandenGeneral Manager

10/10 – Hervorragend

Mari

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel with kitchen
We really liked the room with kitchen. It was perfect to have breakfast and small meals in the room. Great modern style of room. Bathroom was a little small but it worked. Very friendly and helpful staff + easy walking distance to Paddington Station.
Aufenthalt von 3 Nächten im November 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Mari,Thank you so much for taking the time to share your experience at Wilde Aparthotel. We are delighted to hear that you enjoyed your stay with us and appreciate your kind words about our newly opened property.Our team is dedicated to providing a memorable experience for our guests, and we are thrilled to learn that you found our concept of value-for-money appealing. It's fantastic to know that our room design, featuring spacious layouts, kitchens, and modern amenities like touch buttons, Chromecast, Smeg appliances, and rain showers, met your expectations.We understand the importance of a good start to the day, and we're glad you found the in-room kitchen convenient for breakfast and small meals. Your feedback about the friendly and helpful staff is truly appreciated, and we are pleased to hear that our location's proximity to Paddington Station added to the overall convenience of your stay.Regarding the bathroom size, we appreciate your understanding, and we'll certainly take your feedback into consideration as we continuously strive to enhance our guest experience.Once again, thank you for choosing Wilde Paddington. We look forward to welcoming you back for another excellent stay in the future.Best regards,Shane Van SandenGeneral Manager

8/10 – Gut

Analise

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Location was excellent.
Aufenthalt von 3 Nächten im November 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Analise,Thank you so much for your thoughtful and positive review! We truly appreciate you taking the time to share your experience at Wilde Aparthotel.We're delighted to hear that you enjoyed your stay in our newly opened property, inspired by the wit and elegance of Oscar Wilde. Creating a memorable and comfortable experience for our guests is at the heart of what we do, and your kind words reaffirm our commitment to excellence.It's wonderful to know that you appreciated our focus on providing a value-for-money option in the bustling Paddington area. We understand the challenges of finding affordable yet high-quality accommodations in central London, and we're thrilled to offer a solution that exceeds expectations. Our spacious rooms with carefully designed features, including kitchens and cutting-edge technology, aim to elevate your stay and provide the utmost comfort.We're especially glad you enjoyed the room with a kitchen, and that our central location worked well for you. Your satisfaction is our priority, and your feedback inspires us to continue striving for those perfect 5 out of 5 guest feedback scores.Once again, thank you for choosing Wilde Paddington. We look forward to welcoming you back for another exceptional stay in the future. If there's anything specific you'd like to share or suggest for improvement, please feel free to let us know. Your insights are invaluable as we continue to refine and enhance our guest experience.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Courtney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Courtney,Thank you so much for that perfect score 10 which we are very proud to see and that you had a mazing stay with us. We look forward to having back soon.Kind Regards Shane Van SandenGeneral Manager

10/10 – Hervorragend

Marianne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Marianne,Thank you so much for your wonderful review! We're thrilled to hear that you had an enjoyable stay at Wilde Paddington, and we appreciate you taking the time to share your feedback with us.It warms our hearts to know that you appreciated the unique concept of Wilde Aparthotel and that our dedication to providing a value-for-money option resonated with you. We understand the importance of a comfortable and convenient stay, especially in a bustling city like London, and we're delighted that our room design, featuring spacious layouts and modern amenities, added to the overall positive experience.Your mention of the thoughtful details, such as touch buttons for lighting, black-out blinds, Chromecast, Smeg kettles and toasters, espresso machines, and rain showers, is greatly appreciated. We believe in creating an environment where our guests feel at home while enjoying the convenience of a hotel stay.It's fantastic to hear that you particularly liked the room with a kitchen. We designed our rooms with the intention of providing not just a place to stay but a space where you can truly make yourself at home. Your perfect score of 10 is the highest compliment we could receive, and it motivates us to continue delivering exceptional experiences to all our guests.Once again, thank you for choosing Wilde Paddington, and we look forward to welcoming you back for another outstanding stay whenever your travels bring you to London.Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Carlos Roberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Espectacular por todos lados
Todo espectacular . Check in rápido, cuarto hermoso, limpio y cómodo. Las camas: comodisimas!!!! Baño excelente. Te dejan en la cocina cápsulas de café, dulces, agua y leche. Hay un paraguas en el cuarto y más en la recepción. La ubicación súper práctica: 4 líneas de subte a 6 minutos de caminata. Supermercado cercano. Check out rápido también Lo recomiendo 100%. Con seguridad, si vuelvo a Londres, vuelvo a Wilde. ❤️
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Carlos,Thank you so much for your heartfelt and glowing review! We're thrilled to hear that you enjoyed your stay at Wilde Paddington.It warms our hearts to know that our concept of providing a value-for-money option resonated with you. Creating a comfortable and memorable experience for our guests is at the core of what we do, and we're delighted that you appreciated the thoughtful design and amenities in our rooms.Your positive comments about the room with a kitchen, the quick and secure check-in, cleanliness, and the convenience of our location mean the world to us. We're especially pleased that you found our room sizes generous compared to other hotels in London. It's wonderful to know that our attention to detail, from Smeg kettles and toasters to rain showers, contributed to making your stay special.Your kind words about the practicality of our location, the nearby amenities, and the recommendation are truly appreciated. We strive for excellence, and your endorsement is the best reward we could ask for. We love the little details you highlighted, such as the umbrellas and the capsules of coffee, sweets, and water in the kitchen.It was a pleasure having you as our guest, and we hope to welcome you back to Wilde Paddington in the future. If there's anything else you'd like to share or suggest, we're all ears. Safe travels, and thank you again for choosing Wilde!Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Tom,Thank you so much for your wonderful review! We're thrilled to hear that you had an enjoyable stay at Wilde Paddington and that our concept resonated with you.It's fantastic to know that you appreciated the unique features of our newly opened Aparthotel. We take pride in offering a value-for-money option in the heart of London, and we're delighted that you found our rooms spacious and well-equipped with the latest technology. The touches like touch buttons for lights and black-out blinds, Chromecast for mirroring your phone, Smeg kettles and toasters, espresso machines, and rain showers are designed to enhance your comfort and convenience.The kitchenette in our rooms is indeed a special feature, allowing guests to enjoy a home-like experience during their stay. We understand the importance of space, and we're pleased that our room sizes exceeded your expectations. Oscar Wilde's legacy inspired our name, and we're committed to upholding his spirit of wit and charm in every aspect of our service.Receiving a perfect score of 10 from you is truly rewarding. It motivates us to continue striving for excellence and ensuring that every guest has a memorable experience with us. Your feedback is invaluable, and we appreciate you taking the time to share your positive impressions.We hope to have the pleasure of welcoming you back to Wilde Paddington in the future. If there's anything specific you'd like to share or if you have any suggestions for improvement, please feel free to reach out.Thank you once again for choosing Wilde Paddington!Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent property with great amenities. Our room was surprisingly spacious, well-appointed and comfortable. We appreciated all of the little things, like the handmade soaps and shampoo, refillable snacks and books in the room. Close to two underground stations for ease of moving around the city. Will definitely stay here again if I’m back in London.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Jennifer,Thank you so much for your kind and thoughtful review! We're thrilled to hear that you enjoyed your stay at Wilde Paddington.We take immense pride in being a newly opened property and are delighted that you appreciated the inspiration behind our name, paying homage to the renowned Irish playwright, Oscar Wilde.Our commitment to providing a memorable experience for our guests is unwavering, and it warms our hearts to know that you found our rooms spacious and well-appointed. We understand the importance of those little details, and we're delighted that the handmade soaps, refillable snacks, and curated selection of books added to the overall enjoyment of your stay.It's fantastic to hear that our design philosophy, integrating modern technology like touch buttons, Chromecast, Smeg appliances, and rain showers, resonated with your preferences. We believe in offering a value-for-money option in central London, and we're thrilled that you found our concept appealing.The proximity to two underground stations is indeed a convenience we're proud to offer, making it easier for our guests to explore the vibrant city of London.Your kind words inspire us to continue striving for excellence, and we genuinely look forward to welcoming you back to Wilde Paddington whenever your travels bring you to London. If there's anything specific you loved or any suggestions you may have, please feel free to share—we always value guest feedback.Safe travels, and see you again soon!Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

ted

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Ted,Thank you so much for your amazing star rating which shows that you had a lovely stay with us. Looking forward to having back soon.Kind Regards Shane Van SandenGeneral Manager

10/10 – Hervorragend

Chris

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Chris,Thank you so much for taking the time to share your feedback about your recent stay at Wilde Paddington. We're thrilled to hear that you had an enjoyable experience and appreciate your kind words.It warms our hearts to know that you found our concept of providing value-for-money options in central London to be a positive aspect of your stay. We understand the importance of ensuring our guests have a great experience, and we're delighted that our commitment to service and comfort resonated with you.It's fantastic to hear that you enjoyed the design and amenities of our rooms, especially the kitchen facilities. We take pride in offering spacious rooms equipped with the latest technology to enhance your overall stay. Your mention of the touch buttons for lights and black-out blinds, Chromecast, Smeg kettles and toasters, espresso machines, and rain showers highlights the attention to detail we've put into creating a comfortable and modern environment.We truly appreciate your perfect 5 out of 5 score, and we want you to know that your satisfaction is our greatest reward. We look forward to hosting you again in the future and providing you with another exceptional stay.If there's anything specific you loved or any areas where you feel we can improve further, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to exceed the expectations of our guests.Thank you once again for choosing Wilde Paddington. We hope to welcome you back soon!Warm regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

RANDY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room and great service.
Aufenthalt von 2 Nächten im September 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Randy,Thank you so much for taking the time to share your positive experience at Wilde Paddington. We're thrilled to hear that you enjoyed your stay in our newly opened Aparthotel.It's fantastic to know that you appreciated our concept of providing a value-for-money option in central London, especially in an area like Paddington where full-service hotels can be quite expensive. We understand the importance of creating a memorable stay, and your kind words about our rooms, with their spacious design, kitchen facilities, and modern technology, mean a lot to us.We're delighted that you found the room with a kitchen to your liking and that our services met your expectations. The details you've highlighted, such as the touch buttons for light and black-out blinds, Chromecast, Smeg kettles and toasters, espresso machines, and rain showers, are all part of our efforts to enhance the overall guest experience.Your positive feedback motivates us to continue striving for excellence and achieving those 5 out of 5 guest feedback scores. We hope to have the pleasure of welcoming you back to Wilde Paddington in the future.Safe travels!Warm regards,Shane Van SandenGeneral Manager

8/10 – Gut

Michelle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was very nice, very clean, and quite large. Check in was easy with Tomasso. He was very accommodating and responded quickly to our inquiries after arriving to our room.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Michelle,I hope this email finds you well. We sincerely appreciate you taking the time to share your feedback about your recent stay at Wilde Paddington Hotel. Your thoughts are invaluable to us as we continuously strive to enhance our guests' experiences.We are delighted to hear that you enjoyed your stay with us and that the room met your expectations in terms of cleanliness, size, and overall comfort. Our team works hard to maintain a high standard of cleanliness and comfort for all our guests, and it's gratifying to know that our efforts have been noticed.I also want to extend our gratitude for your kind words regarding Tomasso and the smooth check-in process. We are proud to have team members like Tomasso who go above and beyond to ensure our guests feel welcomed and well taken care of. Your commendation will be shared with him, and I'm sure it will serve as motivation for the entire team.At Wilde Paddington Hotel, we are committed to providing exceptional service, and your feedback reinforces our dedication to that goal. If there's anything specific you believe we can improve upon or any additional comments you'd like to share, please feel free to let us know. Your insights are crucial in helping us enhance the guest experience.Once again, thank you for choosing Wilde Paddington Hotel for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Wishing you safe travels and wonderful experiences on your future journeys.Best regards,Shane Van SandenGeneral Manager

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully designed and well-appointed urban studio apartment. Not huge, but very comfortable.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Scott,I trust this email finds you well. We sincerely hope you had a safe journey back home.I wanted to take a moment to express our heartfelt gratitude for choosing to stay at Wilde Paddington Hotel. It was our pleasure to have you as our guest, and we truly appreciate your feedback on your recent stay in our beautifully designed and well-appointed urban studio apartment.We are delighted to hear that you found the space comfortable, despite its size. Your positive comments about the design and amenities are incredibly rewarding for our team, who strive to create a welcoming and enjoyable experience for all our guests.Your generous score of 5 out of 5 is the best validation of our efforts to provide exceptional service and accommodations. It motivates us to continue delivering the high standards that our guests, like yourself, deserve.If there are any specific aspects of your stay that stood out to you or any suggestions you might have for improvement, we would be eager to hear them. Your insights are invaluable as we continually work to enhance the guest experience at Wilde Paddington Hotel.Once again, thank you for choosing our hotel for your stay. We look forward to the opportunity to welcome you back in the future and provide you with another exceptional experience.Safe travels, and please do not hesitate to reach out if there is anything we can assist you with.Warm regards,Shane Van SandenGeneral Manager

8/10 – Gut

Maria

Aufenthalt von 4 Nächten im August 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Maria,Thank you so much for your recent stay and sharing your feedback score which was sad that we had missed out on the perfect 10 score. I trust that you had a great stay and we do look forward in having back.Kind Regards Shane Van SandenGeneral Manager

10/10 – Hervorragend

Shauna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff, convenient location close to two stations, great for couples/sightseeing tourists
Aufenthalt von 3 Nächten im August 2023
Antwort von Shane Van Sanden am 15. Nov. 2023
Dear Shauna,Thank you so much for taking the time to share your feedback on your recent stay at Wilde Paddington Hotel. We are delighted to hear that you had an amazing experience and appreciate your kind words about our staff.It's fantastic to know that you found our team to be accommodating and helpful. We take pride in providing excellent service, and your positive comments are truly rewarding for all of us.We're also pleased to hear that you found our location convenient, especially being close to two stations. Our team understands the importance of accessibility, and we're glad it contributed to a positive experience for you. Whether guests are here for business or leisure, we strive to make their stay as comfortable and convenient as possible.Your mention of the hotel being great for couples and sightseeing tourists warms our hearts. We aim to create an environment that caters to the diverse needs of our guests, and your feedback reassures us that we are on the right track.We value your feedback immensely, as it helps us to continually improve and provide the best possible experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.Once again, thank you for choosing Wilde Paddington Hotel. We hope to have the pleasure of welcoming you back in the future.Safe travels!Best regards,Shane Van SandenGeneral Manager