Dear Holger,Thank you for taking the time to write to us following your recent stay at the Tower Suites by Blue Orchid Hospitality. It is our commitment to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. We are pleased to know that you enjoyed your stay with us and you were overall satisfied with the services and facilities offered at the hotel. We take this opportunity to thank you for choosing to stay with us and our team will look forward to welcoming you back soon for yet another perfect experience. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Andrea,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Martin,Thank you for choosing to stay with us and we are pleased that we generally satisfied your expectations.The windows are not accessible in any of our rooms due to the health and safety of our staff and guests. However, we regret if you experienced some difficulties with the air-conditioning in the room.We have our 24 hours available team to ensure every guest has a comfortable stay, please do not hesitate to contact them during your stay.The team at Tower Suites will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Thomas,We are delighted that your expectations were fully satisfied.The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jan,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied.The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Sebastian,Thank you for taking the time to review your recent stay, we really appreciate your feedback.We are pleased to hear you found our location suited your needs and delighted that your expectations were generally satisfied.Thank you for choosing to stay with us. The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jacqueline,We are pleased that we fully satisfied your expectations. We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Alexandra,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied.The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Reza,We are delighted that your expectations were fully satisfied.Thank you for choosing to stay with us. The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jasmin,We regret to hear that your expectations were not fully satisfied on this occasion. We have 24 hrs Duty Manager at the hotel to ensure that every guest has a comfortable stay. Had you raised your concerns during your stay; we would have made every endeavour to address them to your satisfaction.We hope you will give us another opportunity for us to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group.In the meantime, assuring you of our best attention, we look forward to welcoming you back to restore your faith in our hotel group, we remain, With kind regards, Blue Orchid Guest Relations

Dear Beatrice,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Dennis,Thank you for choosing to stay with us at Tower Suites and for taking the time to review your recent experience.We are delighted that we fully satisfied your expectations and that you had a great stay.Our team will look forward to welcome you back in not so distant future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Pascal,Thank you for choosing to stay with us. We are pleased that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Chiara,We are delighted that we fully satisfied your expectations. We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Udo,Thank you for taking the time to review your stay with us. We are pleased that we fully satisfied your expectations.The team at the Tower Suites will look forward to welcome you back in not so distant future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Enver,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jean,We are delighted that we fully satisfied your expectations.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Sandra,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Eva,Thank you for choosing to stay with us. We are pleased that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Stephan,We are pleased to hear you found our location suited your needs and delighted that your expectations were fully satisfied.We hope to welcome you back to Tower Suites in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Verena,We are delighted that your stay exceeded your expectations.Thank you for choosing to stay with us and very much look forward to welcoming you back again. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Christine,We are pleased that we fully satisfied your expectations. We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Patricia,Thank you for reviewing your recent stay at the Tower Suites.We are pleased that we generally satisfied your expectations and thank you for recognising the outstanding service from a member of our staff. We will ensure that he is commended for his service. We, however apologise for any shortcomings with regards to the housekeeping service. Your comments have been escalated to the Head Housekeeper to address internally.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Jakob,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Ursula,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jann,Thank you for choosing to stay with us. We are delighted that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Andrea,We are delighted that we fully satisfied your expectations.We look forward to welcome you back to Tower Suites in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Rosmarie,We are delighted that we fully satisfied your expectations and take this opportunity to thank you for choosing to stay with us.The team at Tower Suites will look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Michael,Thank you for taking the time to review your recent stay, we really appreciate your feedback.We are delighted that we fully satisfied your expectations and thank you for your kind words for the staff. We will ensure that the staff are commended for their services.The team at the Tower Suites will very much look forward to welcoming you back again soon. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Stefan,Thank you for taking the time to write to us following your recent stay at the Tower Suites by Blue Orchid Hotels. We are pleased that we generally satisfied your expectations with the exception of certain aspects. Due to guest health and safety we are not allowed to completely open the bedroom windows. We regret if this was not to your preference and apologise for any inconvenience which may have been caused.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Rene,We are delighted that we fully satisfied your expectations.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Regula,Whilst we are pleased that you liked the hotel's location, we regret that the bed was not to your preference. We can always provide extra mattress topper for additional comfort should you prefer a softer bed.Please accept our apologies for any inconvenience which may have been caused.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards,Blue Orchid Guest Relations

Dear Claudia,We are delighted that we fully satisfied your expectations and it's great to hear that you enjoyed the breakfast and the service.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Klaus,We are delighted that we fully satisfied your expectations.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Claudia,We are delighted that we fully satisfied your expectations.We hope to welcome you back to Tower Suites in the future for what we are sure will be another enjoyable stay.Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Gabriel,Thank you for your feedback and we are delighted that we fully satisfied your expectations. We take this opportunity to thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Volker,Thank you for taking the time to review your recent stay, we really appreciate your feedback.We regret to hear that you were inconvenienced due to the unforeseen malfunction of one of the lift and would like to extend our sincere apologies for any inconvenience and/or embarrassment which may have been caused.Your comments have been noted and shared with the hotel's Manager to address internally.We thank you for choosing to stay with us and look forward to welcoming you back again soon when we hope to be able to demonstrate and for you to witness the high standards more usually associated with Blue Orchid. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Michael,We are pleased that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Jens,Dear Pritish,Thank you for choosing to stay with us. We are pleased that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Nikol,Thank you for taking the time to review your recent stay, we really appreciate your feedback.We are delighted that we fully satisfied your expectations.Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remainWith kind regards, Blue Orchid Guest Relations

Dear Sabine,Thank you for your feedback.We regret that your expectations were not fully satisfied on this occasion and apologise for any inconvenience which may have been caused to you and your family.As a standard procedure in a hotel, to ensure that only registered, paid guests are admitted to the hotel bedrooms, the primary guest on the reservation needs to be present to check into the room. This is to prevent compromising the personal safety of those staying in the hotel and therefore we were unable to check-in the third guest without any prior information. Your comments have been escalated to the Management team for them to address in our constant endeavour to improve and enhance the service offered to our valued guests.Should you wish to return to London in the future we would like the opportunity to demonstrate, and for you to witness, the high standard of facilities and services more usually associated with our group. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Until then, we remain With kind regards,Blue Orchid Guest Relations

Dear Sib,Thank you for your lovely review! We are delighted that your stay exceeded your expectations. The team puts in a lot of effort to ensure every guest has a comfortable stay. Thank you for your kind words for the staff; we will ensure that the staff are commended for their services.We take this opportunity to thank you for choosing to stay with us and very much look forward to welcoming you back on many occasions. Until then, we remain With kind regards, Blue Orchid Guest Relations

Dear Marko,We are pleased that we fully satisfied your expectations.The team at the Tower Suites hotel will look forward to welcoming you back again soon. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Vanessa,Thank you for choosing to stay with us. We are delighted that your expectations were fully satisfied and it's great to hear that you were pleased with your overall stay. The team at the Tower Suites will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations

Dear Rachel,We are delighted that your expectations were fully satisfied during your recent stay with us at Tower Suites.Thank you for choosing to stay with us, our team will look forward to welcome you back in the future for what we are sure will be another enjoyable stay. Until then, we remainWith kind regards,Blue Orchid Guest Relations