Dear MarionThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear MerisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you, for your fabulous feedback regarding your pleasant accommodation. Personal recommendations are always gratefully received.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

Dear HeidemarieThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

Dear StefanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. We are delighted you have a lovely stay.We hope you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear SieglindeThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear NinaThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay failed to meet your expectations.Thank you for all of your detailed, constrictive comments.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear GuestThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations. Thank you for taking the time to share your very detailed comments, belatedly we can only apologise for all of our shortfalls.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your lovely comments regarding the supportive, helpful service, we are delighted that our team were able to help and assist.Thank you for describing us as a beautiful hotel.On behalf of all the team we would like to wish you a happy & healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear MarcusThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that so many aspects of your stay, failed to meet your expectations. Thank you for taking the time to share your very detailed comments, belatedly we can only apologise for all of our shortfalls. We are sorry that you were disappointed with the view from your Grand room and thought that the New Years Eve dinner was overpriced.Thank you for your positive comments regarding the friendly, helpful service and very clean accommodation.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear NinaThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. We hope you will consider returning to us on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear AndreasThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We love welcoming back our regular guests and strive to be their home away from home, we are already looking forward to welcoming you back on your next trip, please come back soon.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear ReginaThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Thank you for your lovely comments regarding the courteous, friendly staff.We hope you will consider returning to us on a future occasion.On behalf of all the team we would like to wish you a Happy & Healthy New Year.Kind regardsSarova Hotels Customer Service Team

Dear HarryThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses, we appreciate your detailed and constructive comments.It is always disappointing to receive negative feedback, we are sorry that so many aspects of your stay failed to meet your expectations. Belatedly, we can only apologise that you did not like your bedroom, your safe did not work and that early check-in and late-check out were not available.However we are pleased that you liked our location, in the Museum Quarter.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

Dear MarcoThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service

Dear ManfredThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear HeinrichThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top scoreThank you for your positive feedback regarding our excellent breakfast and friendly staff. We are delighted that you feel we provided good value for money.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear AndreasThank you for taking the time to review The Rembrandt Hotel.We are thrilled that your recent stay was a positive experience and that all aspects of your stay, met or exceeded your expectations. Thank you for awarding us your top score. Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy. Thank you for your delighted feedback regarding the team, we are pleased that they were outstanding.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear StevenThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear DavidThank you for taking the time to review The Rembrandt Hotel.We are sorry for the shortfalls which you experienced, especially as your thought your room was a bit small and your fellow travellers received a much larger room.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regards Sarova Hotels Customer Service Team

Dear BrendaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a mainly positive experience.Belatedly, we can only apologise that you were unaware that our guests had to pay a discounted daily fee, to use the facilities within Aquilla Health & Fitness.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MircoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MarcelThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear SandraThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, so travelling around the capital is easy!Thank you for your lovely feedback regarding the team and the helpful, friendly service and good buffet breakfast.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear MichaelThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, which makes travelling around the capital easy.I am pleased that we provided quite, clean accommodation.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

Dear LisaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear MaxiThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear GuenterThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.On behalf of all the team we would like to wish you a Merry Christmas & Happy New Year.Kind regardsSarova Hotels Customer Service Team

Dear TorbenThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We are already looking forward to welcoming you back on your next trip.Kind regardsSarova Hotels Customer Service Team

Dear KerstinThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

Dear Wolf-DietrichThank you for taking the time to review The Rembrandt Hotel.Thank you for sharing your detailed feedback, we are sorry for the shortfalls which you experienced, particularly regarding our bedrooms.Thank you for your lovely shout out to Rita and Concierge.We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future.Kind regards Sarova Hotels Customer Service Team

Dear Joachim Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your detailed feedback, we are sorry for the shortfalls which you experienced. We hope that the positive aspects of your stay outweigh the negative and that we will be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Uta Thank you for taking the time to review the hotel. We are sorry that on this occasion your stay failed to meet your expectations. We wish you had a more positive experience whilst being our guest. Kind regards Sarova Hotels Customer Service Team

Dear Lydia Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Elke Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. As we provided very good value for money, we hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Philipp Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Maike Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Sandra Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Daniela Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Ines Thank you for taking the time to review The Rembrandt Hotel. Thank you for sharing your detailed feedback, we are sorry for the shortfalls which you experienced, as you felt that the hotel was noisy. We hope that the positive aspects of your stay outweigh the negative and that you would consider returning to one of our hotels in the future Kind regards Sarova Hotels Customer Service Team

Dear Ann Michele Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

Dear Nanyan Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

Dear Paul Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team