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Bewertungen von The Prime London Hotel

3.5 out of 5
The Prime London Hotel
9 Knaresborough Place, London, England

Bewertungen

9,0

Wunderbar

59 von insgesamt 86 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
18 von insgesamt 86 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 86 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 86 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 86 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,8/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Max

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So far the best hotel I have stayed in, if you don't want to spend too much money! Everything was perfect!!
Aufenthalt von 1 Nacht im August 2023
Antwort von The Prime London Hotel Team am 22. Sept. 2023
Dear Max,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Team

2/10 – Ungenügend

Bettina Sylvia, Erdmannhausen

Aufenthalt von 4 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear BettinaFirst and foremost, we would like to thank you for choosing The Prime Hotel for your stay in London. We are deeply sorry to hear that you werent satisfied with your stay at all, which does by no means reflect our usual service level and is contradictory to our records. We do normally pride ourselves on providing an excellent service and we apologize that you did not feel this was received with our service standards. We would appreciate your return to our hotel so please let me know on your next visit to London and we will make all necessary arrangements.Warm regards,

10/10 – Hervorragend

Magdalena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff and the service were adorable. The hotel is located just 15 min from central london, a lot of food locations just few minutes away and a very quiet street. If I visit Londons again I wozld chiose this hitel again. Thank you for everything!
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Nelson Marcelino, General Manager am 25. Okt. 2022
Dear Magdalena, Thank you for writing a review for The Prime London Hotel. We are thrilled to know that you enjoyed your stay at our lovely hotel. We are glad that our hotel managed to meet all your needs and expectations and we look forward to having you as a guest again soon. Warm regards,

10/10 – Hervorragend

Ralf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2022
Antwort von Nelson Marcelino am 27. Aug. 2022
Dear Mr Ralf, Thank you for taking your time to give a review score.We are glad that you enjoyed your stay with us, and looking forward to welcoming you again in a next visit to London. Best regards,

10/10 – Hervorragend

Mikenzi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, really friendly and helpful staff
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Katherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was incredibly accommodating! The bathroom needed two things: more shelves for guests to use and a safety bar in the bathtub/shower for holding while getting in and out of tub.
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Glenda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed staying here. The people who work there were all fabulous. They were friendly & very conscientious. The only snag at all is that their WiFi was very weak. It would look connected & even showed all the bars, yet nothing would load. I was visiting for leisure, so that really didn’t bother me too much. However, if you’re on business or need WiFi for any reason, this might not be the place for you. I was on the 3rd floor…perhaps it works better on other floors? But overall, I was very pleased & will definitely stay there again.
Aufenthalt von 4 Nächten im November 2023

10/10 – Hervorragend

Jesus

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property located on a quiet street. Charming London architecture. Just the way you want the place you are staying in London to look. Clean modern room with coffee and tea and water bottles. Comfortable bed and quiet at night. This will be our go to on any future trips to London.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Fadi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
J’ai beaucoup aimer pour un voyage a Londres j’ai trouvé sa super

10/10 – Hervorragend

Lijun

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Debra, Winnsboro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved this hotel. Small, boutique hotel. Very friendly and helpful. Room comfortable. Half shower door is always tricky for me. Can’t figure out how not to get the floor wet. The tub was a little slippery. Great location near restaurants and Earl Court train station. Staying there again in December.
Aufenthalt von 4 Nächten im September 2023

8/10 – Gut

Patrick

Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Tim

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

yasmine s solide

Aufenthalt von 6 Nächten im August 2023

6/10 – Okay

Shao Ze

Gut: Personal & Service und Ausstattung
The room is very small and facing the street which means your privacy can be impended at times. I have literally no room to move around after placing my small carry on and a bag pack in the room. Location is great though with Earl’s Court station steps away from the property.
Aufenthalt von 1 Nacht im August 2023
Antwort von The Prime London Hotel Management am 22. Sept. 2023
Dear Ms. Shao Ze, We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Management

10/10 – Hervorragend

Howard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and large room with great customer service. No frills but comfortable bed, big bathtub, centrally located in a lively neighborhood.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von The Prime London Hotel Management am 22. Sept. 2023
Dear Mr. Howard,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,The Prime London Hotel Management

10/10 – Hervorragend

MahfCo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great time at the property and the staff were extremely nice.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Nelson Marcelino, General Manager am 12. Juli 2023
Dear valued guestWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

EDWARD ANTHONY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel team was very helpful...
Aufenthalt von 6 Nächten im Juni 2023
Antwort von Nelson Marcelino, General Manager am 18. Juli 2023
Dear EdwardWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

6/10 – Okay

Alison

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear AlisonWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff, great location
Friendly staff, great location, nice little boutique hotel. Wifi was an issue - it didn’t work half the time.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear guestWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Karin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente ubicación tanto para metro como autobús. La estación de metro cercana es muy tranquila y fácil de entender. Me agrado que tenian fruta en el front desk para los huéspedes. Lo único que no me gusto fue que la habitación tenía poca ventilación y muchas veces no se secaban las toallas.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear KarinWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable and convenient. Would stay here again. Helpful, kind staff.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear SandraWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear SandraWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Rahul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear RahulWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 – Gut

Christopher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was convenient, quiet (mostly) and in an area that was easy to get in & out of. It was on a quiet side street and not on a main route.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear ChristopherWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay would stay again
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear JenniferWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

mona, Mississauga

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had the pleasure of staying at the Prime Hotel in London for 4 night this month. It is a quaint little spot that is so conveniently situated, with respect to the Earl's Court Underground , as well as any amenities one might need.Our room was lovely and the bed was especially comfortable. The staff were very kind and amiable, and there was the advantage of housekeeping which was a bonus. We will recommend the prime to all of our friends and family.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear MonaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Montse

Geschäftlich gereist
Excellent hotel and great location
Excellent! I will go back for sure!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear MontseWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear JessicaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 – Gut

RoseAnn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The customer service was stellar and the room was well-appointed but it was TINY! I knew by selecting an ‘extra-large Twin’ that we were taking our chances but we could hardly turn around in the room. There was also a lot space taken up by a wardrobe and mini-fridge.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear RoseAnnWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Sun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff, no frills, clean room, very reasonable price.
Aufenthalt von 4 Nächten im April 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear SunWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Nicholas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly, professional, home like environment! My wife and I enjoyed two weeks in this lovely location.
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear NicholasWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This is a wonderful hotel with a very service oriented front desk. Ana-Maria genuinely wants you to enjoy your stay. The hotel is conveniently located. So far, I’ve walked to the National History Museum, Harrods, Hyde Park and Holland Park. Also, the train station is literally one city block away. 👍
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Nelson Marcelino, General Manager am 28. Juni 2023
Dear RitaWe appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 – Gut

Jennifer

Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

Kanize

Aufenthalt von 1 Nacht im März 2023
Antwort von Nelson Marcelino, General Manager am 14. Apr. 2023
Dear Kanize, We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.

10/10 – Hervorragend

Sue

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely and friendly staff
Everyone was very helpful and friendly and couldn’t have done more for you
Aufenthalt von 1 Nacht im März 2023
Antwort von Nelson Marcelino, General Manager am 18. März 2023
Dear Sue,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

8/10 – Gut

Gustavo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great staff
Pros - Cleaness - Walking distance (5 min) to a zone 2 tube station - Very friendly staff - Near to Hyde Park Cons - Isolation is not a strenght (if you have trouble to sleep, you might be bothered with street noise and brightness from windows not 100% covered by courtains) I have stayed in several places in London. This is an above average place for the city.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Nelson Marcelino, General Manager am 18. März 2023
Dear Gustavo,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Lloyd

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Nelson Marcelino, General Manager am 18. März 2023
Dear Lloyd,We appreciate you taking the time to write a review for The Prime London Hotel. We are glad that you enjoyed your stay, and we are eager to see you soon at our hotel.Warm regards,

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for 1
I opted for the small double, but the room was practically the size of the bed with very little room. Saying that they had included some nice amenities like a fridge and a lovely bath and shower. There was no stool for the desk so had to use the luggage rack. Suggested a folding stool and shelf next to bed and then would have been ideal. Lovely staff, very clean and quiet. Everything worked as expected and would stay again.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Nelson Marcelino, General Manager am 28. Jan. 2023
Dear guest, Thank you for taking the time to review your stay with us, and thank you for your honest words. We will definitely take your advise into consideration in order to improve our service and guest satisfaction. Warm regards,

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room very small, you can reach everything from your bed, but comfortable
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Nelson Marcelino, General Manager am 21. Jan. 2023
Dear Guest,Thank you for taking the time to review your stay with us.He hope to see you again soon.Warm regards,

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im Januar 2023
Antwort von Nelson Marcelino, General Manager am 21. Jan. 2023
Dear Guest,Thank you for taking the time to review your stay with us.He hope to see you again soon.Warm regards,

10/10 – Hervorragend

Roger

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mooie, nette kamer. Goede ligging. Volgens mijn dochter de beste douche ooit!!
Antwort von Nelson Marcelino, General Manager am 21. Jan. 2023
Dear Roger, Thank you for taking the time to review your stay with us, and thank you for your kind words.We hope to see you again in your next visit to London.Warm regards,

8/10 – Gut

Dimitrije Viktor

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Nelson Marcelino, General Manager am 9. Jan. 2023
Dear Dimitrije, Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Warm regards,

10/10 – Hervorragend

Mark C

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Dezember 2022
Antwort von Nelson Marcelino, General Manager am 9. Jan. 2023
Dear Mark, Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Warm regards,

10/10 – Hervorragend

Magin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Stay
Very Good Stay
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Nelson Marcelino, General Manager am 5. Jan. 2023
Dear Magin,Thank you very much for this kind review. We are delighted that you enjoyed your stay with us.Hope to see again in your next visit to London.Warm regards,

6/10 – Okay

Kathryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Mona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good!
Not a big, fancy hotell, but great staff, very friendly and helpful. Had a good sized room, everything was clean and the beds were comfy. Great value for money! Recommended!
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Nelson Marcelino, General Manager am 24. Dez. 2022
Dear Mona, We would like to thank you for taking time to provide your feedback. We are delighted to learn you enjoyed your stay and would recommend us. We'd be very happy if you decided to come for another stay with us.Warm regards,

4/10 – Schlecht

Renee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Bed is extremely uncomfortable. Room and hallways are so tiny. It’s for older people looking for quiet.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Nelson Marcelino, General Manager am 24. Dez. 2022
Dear Renee,Thank you for your honest review, we appreciate your feedback since we’re always striving to exceed expectations and we’re disappointed we failed to meet yours. Worry not, as we are just getting started, and we’ll have perfected every service detail on your next visit. We hope to welcome you again in the future.

10/10 – Hervorragend

Jared

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Deal, Great Location, Nice Room
What a deal! The rooms are a tad small, but I was solo and it wasn't a big deal for me. The bathroom was good size. It's right down the street from the Tube and there are several decent pubs and restaurants nearby.
Aufenthalt von 3 Nächten im November 2022
Antwort von Nelson Marcelino, General Manager am 24. Dez. 2022
Dear Jared,Thank you for taking the time to write your opinion about The Prime London Hotel. I am really contented to hear from you that you had a great experience at our hotel. We try to make all our guests happy and comfortable during their stay and enjoy the atmosphere of being relaxed. We will be very pleased if you come and visit us again very shortly, we hope to see you very soon.Warm regards,

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location excellent. Very clean and everything in working order. Very helpful staff
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von Nelson Marcelino, General Manager am 24. Dez. 2022
Dear James,We would like to thank you for taking time to provide your feedback. We are delighted to know you enjoyed your stay with us.Hope to see you again in your next visit to London.Warm regards,