Dachterrasse

Bewertungen von The Londoner

5 out of 5
The Londoner
38 Leicester Square, London, England

Bewertungen

9,2

Wunderbar

355 von insgesamt 468 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
63 von insgesamt 468 Gästebewertungen haben eine Bewertung von 8 - Gut" "
25 von insgesamt 468 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 468 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 468 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,6/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Oliver

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Charles Oak Director, The Londoner Hotel am 21. Feb. 2024
Dear Oliver,We are overjoyed to know that your stay with us lived up to your expectations, and you left with fond memories.Situated in the heart of theatreland, our hotel aims to immerse our guests not just in luxury and comfort, but also in the vibrant cultural scene of our surroundings. We believe that the charm of nearly 40 of London's best theatres in our vicinity enhances our guests' experience, making their stay a truly memorable one.Your positive feedback motivates us to continuously strive for excellence, ensuring that we provide our guests with an exceptional experience every time they choose to stay with us. We look forward to welcoming you back in the near future and hope that your next visit will be as pleasant as the previous one.Charles OakDirector, The Londoner Hotel

10/10 – Hervorragend

Beate

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Bonislav Petrov - Guest Experience Team am 12. Jan. 2024
Dear Beate,Your high rating truly brightens our day! It's wonderful to hear that your stay at The Londoner Hotel met your expectations to earn such a fantastic score.Your rating serves as a testament to our continuous commitment in providing exceptional service and unforgettable stays. We are delighted to know that we have succeeded in your case.We hope to have the pleasure of welcoming you back in the near future to once again immerse you in the theatrical ambiance of London, while providing the comfort and luxury that The Londoner Hotel is known for.

8/10 – Gut

Franz-Gerhard, Oftringen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Bonislav Petrov - Guest Experience Team am 12. Jan. 2024
Dear Franz-Gerhard,We are pleased to see your rating of our hotel as 4 out of 5. Your satisfaction is our primary goal and it's heartening to know that you had a positive experience with us.Your rating serves as a testament to our consistent efforts to offer a memorable stay to our guests. We continue to uphold our commitment to providing impeccable service and superior hospitality, and it's wonderful to see it reflected in your rating.Thank you once again for taking the time to provide your feedback. We hope that your next visit will result in a full 5-star experience.

10/10 – Hervorragend

Jordi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Adiba Haque - The Guest Experience Team am 2. Jan. 2024
Dear Jordi, We are thrilled to hear that your stay at The Londoner lived up to your expectations.Indeed, our prime location in the heart of theatreland is one of the aspects we are most proud of. Being surrounded by nearly 40 of London’s finest theatres, we strive to offer our guests a truly unique experience that combines comfort, luxury, and the magic of the local culture.It is always our goal to ensure that our guests have a memorable experience at The Londoner. Your feedback is invaluable to us and serves as a testament to our commitment to exceptional service.We hope to have the pleasure of welcoming you back in the future for another superb experience.Best Regards,

10/10 – Hervorragend

Ramon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just perfect! Very friendly staff. The Room was amazing! The Location in middlle of everything. Im sure im coming another time!
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Charles Oak, Director at The Londoner Hotel am 6. Nov. 2023
Dear Ramon,We are absolutely delighted to learn that you had a wonderful experience at The Londoner Hotel. Your kind words about our friendly staff and amazing room have truly brightened our day.It's heartening to know that you are considering visiting us again. We look forward to welcoming you back for another memorable stay amidst the buzz and excitement of London.Kind regards,Charles OakDirector, The Londoner Hotel

10/10 – Hervorragend

Sandro

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Charles Oak Director, The Londoner Hotel am 20. Juni 2023
Dear sandro,Thank you for your feedback,We are glad that we could meet your expectations and we hope to see you again soon!

8/10 – Gut

Nue

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist super. Das Personal sehr nett
Aufenthalt von 4 Nächten im April 2023
Antwort von Charles Oak Director of The Londoner Hotel am 15. Apr. 2023
Dear Nue,Thank you for taking the time to review The Londoner hotel, we are delighted that you had a great stay with us and we look forward to welcoming you back soon! Warm regards,

10/10 – Hervorragend

Bekim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentrale Lage, sauber, proessionelles Personal.
Aufenthalt von 2 Nächten im April 2023
Antwort von Charles Oak, Director at The Londoner Hotel am 13. Apr. 2023
Dear Bekim,Thank you for taking the time to review The Londoner hotel, we are delighted that you had an excellent stay with us and we look forward to welcoming you back soon! Warm regards,

10/10 – Hervorragend

Rudolf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023
Antwort von Charles Oak Director of The Londoner Hotel am 24. Apr. 2023
Dear Rudolf,Thank you for taking the time to review The Londoner hotel, we are delighted that you had an excellent stay with us and we look forward to welcoming you back soon! Warm regards,

8/10 – Gut

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle Lage, moderne und stilvolles Hotel, Zimmer eher klein aber fein
Antwort von The Guest Experience Team am 7. Jan. 2023
Dear Patrick, Thank you for your kind words – we’re thrilled to hear that you enjoyed your stay with us. We’re constantly striving to create the best possible experience for our guests, so we’re glad that you appreciated our efforts. We hope to welcome you back again soon!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top
Aufenthalt von 4 Nächten im November 2022
Antwort von The Guest Experience Team am 12. Nov. 2022
Dear David, Thank you such much for an amazing review, we are delighted to hear that you enjoyed all our facilities and we cannot wait to welcome you back soon! Warm wishes

8/10 – Gut

Franz-Gerhard, Oftringen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Sascha

Aufenthalt von 3 Nächten im Oktober 2022

10/10 – Hervorragend

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very clean and comfortable, the staff were very good.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gorgeous hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Warmest regards, Simon Wong, General Manager, The am 25. Mai 2024
Dear Sandra,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely unbelievable value. Wonderful property, better staff. Will be back.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Bonislav Petrov - Guest Experience Team am 23. Mai 2024
Dear Matthew,Your kind words have truly made our day! It's heartening to hear that you found our property to be a wonderful place and the value of our services to be absolutely unbelievable. However, your compliment about our staff outshining everything else is what we cherish the most. Our team is indeed a group of dedicated individuals whose primary goal is to provide an exceptional experience for all of our guests.It would be a pleasure to welcome you back and continue to exceed your expectations. Looking forward to your next visit.

10/10 – Hervorragend

Anita, Scottsdale

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Recommended hotel in SoHo/West End of London
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bonislav Petrov - Guest Experience Team am 24. Mai 2024
Dear Anita,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
From the staff to the hotel itself was very impressed with all and will be staying here again in the future.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Bonislav Petrov - Guest Experience Team am 23. Mai 2024
Dear Joshua,Your positive comments about the staff and overall experience at The Londoner are truly appreciated. It is heartening to know that our efforts to provide an enjoyable atmosphere and top-notch service have left a lasting impression on you. The fact that you look forward to staying with us again in the future is the highest compliment we could receive. It is always our greatest reward to see our guests' satisfaction and to know that they intend to return. We eagerly await the opportunity to welcome you back on your next visit.

10/10 – Hervorragend

Gianfranco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great experience and wonderful location!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Bonislav Petrov - Guest Experience Team am 23. Mai 2024
Dear Gianfranco,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

6/10 – Okay

Xu, New York

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The hotel is modern and clean. The room is very small (though it does have a big TV). Before we went to sleep on our first night here we noticed that the smoke detector right above the bed is faulty and the red light kept blinking, which was quite disturbing. The concierge person was helpful and creatively got us some black tapes to cover the red light as a temporary fix and promised to have the facility maintenance to fix the issue on the next day. This issue, however, was still not fixed until we checked out five nights later and no one followed up on this thereafter (just to clarify, the black tape was left on so we didn’t see the red light we when slept, but they never got to fix the smoke detector as they promised.). Room service was prompt. They gave you two bottles of water every night. If you want more you’ll have to ask the concierge - we needed three to four bottles of water every night and suggested that housekeeping make a note to leave us with extra bottles, but were told that housekeeping cannot make adjustments and we had to call the concierge every night of the six nights we stayed here to ask for the same thing (another two bottles of water).
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Simon Wong, General Manager, The Londoner am 19. Mai 2024
Dear Xu, Thank you for taking the time to share your detailed feedback about your recent stay at our hotel. We appreciate your positive remarks about our modern and clean facilities, as well as our prompt room service.I sincerely apologize for the inconvenience caused by the faulty smoke detector and the blinking red light. It is disappointing to hear that the issue was not resolved during your stay despite our promise to address it. This oversight is not reflective of the standard of service we strive to provide, and I assure you that we will investigate why the follow-up did not occur and take corrective actions to prevent such incidents in the future.Regarding the water bottle situation, I apologize for the inconvenience of having to request additional bottles each night. I understand how this could have been frustrating, and we will review our procedures with the housekeeping and concierge teams to ensure that guests' preferences and requests are better accommodated.Your feedback is invaluable to us as it helps us identify areas where we need to improve. We hope you will give us another opportunity to provide you with a flawless experience in the future.Thank you once again for your comments.

10/10 – Hervorragend

RAYMOND

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First time at the Londoner, comfortable room, nice fitness centre, great breakfast buffet with super nice staff, good live music. I felt relaxed and comfortable there.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Simon Wong - General Manager, The Londoner Hotel am 18. Mai 2024
Dear Raymond,Your wonderful review truly made our day! It's delightful to hear about your first experience at The Londoner. The comfort of our rooms is something we take great pride in as we believe a well-rested guest is a happy guest. We're pleased to know you felt relaxed during your stay. In respect to our fitness centre, we strive to maintain it to the highest standards, and we're glad you found it to your liking. Fitness is a significant part of many of our guests' routines and we're committed to providing an excellent environment for them.Moreover, we're thrilled to know that you enjoyed our breakfast buffet. We put a lot of effort and love into preparing a wide variety of delicious and fresh options for our guests to start their day off right. Our staff plays a key role in our establishment, and we're glad to hear that their friendliness and professionalism added to the positive aspects of your visit. It's also wonderful to know that you enjoyed the live music. We believe that good music has the power to truly elevate the mood and we're happy it contributed to your comfortable and relaxed experience.Thank you once again for your kind words. We hope that your great experience will entice you to return. We are looking forward to welcoming you back.

10/10 – Hervorragend

Alex

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Bonislav Petrov - Guest Experience Team am 12. Mai 2024
Dear Alex,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Johnny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Very new and clean love it. Staff was very welcoming.
Aufenthalt von 3 Nächten im April 2024
Antwort von Simon Wong - General Manager - The Londoner Hotel am 11. Mai 2024
Dear Johnny,It is heartwarming to read your positive review about your experience at The Londoner. Our team is indeed thrilled to hear such wonderful feedback.Your compliments regarding the cleanliness of our bar and our welcoming staff are greatly appreciated. We strive to create a friendly and enjoyable atmosphere for all of our guests, and it's rewarding to know that we were successful in doing so during your visit.We truly value your kind words and look forward to your return. It's our pleasure to serve you and to ensure that your every visit with us is memorable

10/10 – Hervorragend

Sage

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luxury 5 star
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Simon Wong am 8. Mai 2024
Dear Reviewer,Thank you for your perfect score! We're delighted to hear you enjoyed your stay at The Londoner. We appreciate your feedback and look forward to welcoming you back soon.Best Regards,Simon WongGeneral Manager

10/10 – Hervorragend

Emma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing second stay we Love it!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Simon Wong, General Manager, The Londoner am 6. Mai 2024
Dear Emma, Thank you so much for your kind words! We're thrilled to hear that you had an amazing second stay with us and that you love it here. It means the world to us to know that we've been able to create such a positive experience for you.We're grateful for your continued support and loyalty, and we can't wait to welcome you back for many more memorable stays in the future. If there's anything specific you loved about your stay or anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us again!

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with excellent amenities and staff. The daily breakfast is amazing. Some carpet is lifting in the halls and could be a trip hazard. I was disappointed there wasn’t a Dyson hairdryer (as advertised). That was my only complaint, which shows how perfect it was. I’d highly recommend this property.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Simon Wong, General Manager, The Londoner am 6. Mai 2024
Dear Rebecca, Thank you very much for your glowing review! We're thrilled to hear that you enjoyed your stay at our beautiful property and that you found our amenities and staff to be excellent. It's wonderful to know that you were particularly impressed with our daily breakfast offerings.We appreciate you bringing to our attention the issue with the lifting carpet in the halls, and we apologize for any inconvenience or concern this may have caused. Rest assured, we will address this promptly to ensure the safety and comfort of our guests.Regarding the Dyson hairdryer, we apologize for any confusion or disappointment caused by its absence. We will certainly look into this matter and ensure that our advertised amenities are accurate and available for our guests.Your recommendation means the world to us, and we're thrilled that you had such a positive experience overall. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 – Hervorragend

Mario, JERSEY CITY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice hotel with great amenities in an extremely convenient location. My wife and I super recommend this hotel if you want to enjoy of your city tours as well as a quality time with your partner in nice restaurants, rooftop, spa, live music, etc.
Aufenthalt von 4 Nächten im April 2024
Antwort von Simon Wong, General Manager, The Londoner am 6. Mai 2024
Dear Mario, Thank you so much for your wonderful recommendation! We're thrilled to hear that you and your wife enjoyed your stay with us and that you found our hotel to be super nice with great amenities in a convenient location. It sounds like you had a fantastic time exploring the city and indulging in the various offerings at our hotel, from rooftop views to spa relaxation and live music.Providing memorable experiences for our guests is what we strive for, and we're delighted that we were able to contribute to your enjoyment of your time together.We truly appreciate your kind words and recommendation, and we look forward to welcoming you both back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 – Hervorragend

Kristin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fabulous at this hotel. The staff, the decor, the dining options, the room, the food, and the location. All top notch!
Aufenthalt von 5 Nächten im April 2024
Antwort von Simon Wong, General Manager, The Londoner am 6. Mai 2024
Dear Kristin, Thank you so much for your glowing review! We're absolutely thrilled to hear that you had a fabulous experience during your stay with us. Providing top-notch service, beautiful decor, delicious dining options, comfortable rooms, and a prime location are all key priorities for us, and we're delighted that we were able to meet and exceed your expectations in every aspect.Your kind words mean the world to us, and we truly appreciate you taking the time to share your feedback. It's guests like you that make what we do so rewarding.We can't wait to welcome you back for another fantastic stay in the future. If there's anything specific you enjoyed or anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 – Hervorragend

George

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Definitely a place to stay at while you are visiting London. Great location. Friendly staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Simon Wong General Manager, The Londoner am 6. Mai 2024
Dear George, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be a great choice for your visit to London. Our team works hard to provide a welcoming and friendly atmosphere, and we're delighted that you found our staff to be accommodating.Our central location is indeed one of our standout features, and we're glad it added to the convenience and enjoyment of your stay.We hope to have the pleasure of welcoming you back on your next trip to London. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

10/10 – Hervorragend

yusef

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location, professional staff well designed lobby and facilities
Aufenthalt von 3 Nächten im April 2024
Antwort von Simon Wong - General Manager - The Londoner Hotel am 3. Mai 2024
Dear Yusef,It is heartening to hear that you appreciated our central location. We strategically chose it to offer the utmost convenience to all our guests. We're also pleased to note your positive comments about our professional staff. Our team strives to provide excellent service and create a welcoming environment for all our guests.It's wonderful to know that you found our lobby and facilities well-designed. We've put considerable thought into creating a comfortable, aesthetic, and functional space for our patrons to enjoy. Your recognition of this is deeply appreciated.

10/10 – Hervorragend

Jennifer Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Simon Wong am 8. Mai 2024
Dear Jennifer,Thank you for your succinct yet positive review. We are thrilled to know that you rated us a perfect 5 out of 5. We strive to provide our guests with the best service and are pleased to see that reflected in your feedback. We look forward to welcoming you back to Hotel The Londoner in the future.Best Regards,Simon WongGeneral Manager

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and attention to guest satisfaction. Excellent breakfast, and central location.
Aufenthalt von 5 Nächten im April 2024
Antwort von Simon Wong - General Manager am 1. Mai 2024
Dear John,Your generous feedback is greatly appreciated. It's heartening to know that you had a delightful experience at The Londoner. Our dedicated team strives to ensure that every guest feels special and it's wonderful to hear that you found our service to be commendable.The highlight of your review, however, is your mention of our breakfast. It is a point of pride for us to start your day off right with an excellent breakfast, and we're thrilled that you enjoyed it.Furthermore, we're delighted to know that our central location added convenience to your visit. We understand the importance of a prime location and are pleased to be situated in an area that provides our guests with easy access to the best the city has to offer.We are grateful for your kind words and look forward to the opportunity of serving you again in the future.

10/10 – Hervorragend

Mathew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2024
Antwort von Bonislav Petrov - Guest Experience Team am 1. Mai 2024
Dear Mathew,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very nice hotel located within easy walking distance of many theatres and other central London attractions. Deluxe double room was small, but well appointed and well designed. The interior room has a view into the enclosed courtyard. Staff were friendly if not slightly disorganised. Floor 6 interior room was quite noisy from the loud music in the bar above until midnight at the weekend. Check in was after 15:00, but the room wasn’t ready until 16:00. Overall we would recommend this hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Londoner Team am 29. Apr. 2024
Dear Mr Wilkinson,We appreciate your detailed feedback on your recent stay with us at The Londoner Hotel. It's wonderful to know that you found our location convenient, and our rooms, albeit compact, well-designed and comfortable. We also value your comments about the noise and slight delay in check-in. We understand how these can impact the overall guest experience and we regret any inconvenience caused. Despite these issues, we are genuinely pleased that you would recommend our hotel, and we hope to have the privilege of welcoming you back in the future.

10/10 – Hervorragend

julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel and staff very attentive. Spa was beautiful, calm and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von The Londoner Team am 29. Apr. 2024
Dear Julia,Thank you for your perfect rating and kind words about our hotel and team. We are thrilled to hear that you found our spa beautiful, calm, and clean. Your feedback is very encouraging and will be shared with our team. We look forward to welcoming you back to The Londoner Hotel.

10/10 – Hervorragend

yusef

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. Excellent location very professional staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Simon Wong am 27. Apr. 2024
Dear Yusef,We are delighted to read your positive review about The Londoner Hotel. We are thrilled that you found our location excellent and our staff professional. These are aspects of guest experience we strive to perfect, and we are glad we met your expectations. We sincerely appreciate you taking the time to share your feedback. We hope to welcome you back in the near future and provide another memorable stay.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

10/10 – Hervorragend

Meena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location ! The bar in the hotel was a fun way to start the night.
Aufenthalt von 2 Nächten im April 2024
Antwort von Simon Wong am 27. Apr. 2024
Dear Meena,We're delighted to hear that you found our location perfect and enjoyed the atmosphere at our bar. We strive to create a vibrant and enjoyable environment for our guests, so it's wonderful to learn that we were successful in our efforts.The Londoner is indeed located in the heart of London, making it a convenient spot for our guests to explore the city. Our bar, with its range of world-class beverages, also provides a great setting for a fun night.Thank you for choosing The Londoner. We look forward to welcoming you back for more memorable experiences.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

8/10 – Gut

Patrick

Aufenthalt von 2 Nächten im April 2024
Antwort von Bonislav Petrov - Guest Experience Team am 18. Mai 2024
Dear Patrick,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was amazing experience. Thank you for the newlywed accommodation
Aufenthalt von 1 Nacht im April 2024
Antwort von Simon Wong am 27. Apr. 2024
Dear Diana,We are delighted to hear that you had an amazing experience at The Londoner. It was our pleasure to accommodate you during such a special occasion. We understand that the moments following a wedding are precious, and we are thrilled that we could contribute to making them memorable.Your kind words motivate us to continue delivering exceptional service. We hope that we will have the pleasure of welcoming you back in the future, perhaps for your anniversary. Once again, thank you for choosing The Londoner. We wish you all the happiness and joy in your married life.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

10/10 – Hervorragend

David

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel and fantastic service. Would highly recommend.
Aufenthalt von 2 Nächten im April 2024
Antwort von Simon Wong am 22. Apr. 2024
Dear David,Your kind words are a testament to the level of service we aim to deliver to all our guests. We are especially glad to know that you found our hotel amazing and our service fantastic. We are looking forward to welcoming you back for another delightful experience in the near future. Warm regards,Simon WongGeneral Manager

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Simon Wong am 24. Apr. 2024
Dear Sean,We appreciate your succinct but positive feedback regarding your stay at The Londoner Hotel. We're glad to hear that you had a good experience. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im April 2024
Antwort von Bonislav Petrov - Guest Experience Team am 11. Mai 2024
Dear John,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Alexander

Aufenthalt von 2 Nächten im April 2024
Antwort von Bonislav Petrov - Guest Experience Team am 11. Mai 2024
Dear Alexander,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Emmanuel Muñoz

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente opción , gran hotel súper ubicado !!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Simon Wong - General Manager - The Londoner Hotel am 20. Apr. 2024
Dear Emmanuel,Your kind words truly brighten our day. We are delighted to hear that you found our location to be super. We understand the importance of having a well-located establishment for our guests, and we are glad that you appreciated it.We aim to create an environment that is comfortable, welcoming, and enjoyable for all our guests. Your recognition of our efforts is highly motivating.We look forward to welcoming you back on your next visit.

10/10 – Hervorragend

Mrs Marie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely love The Londoner. Staff are excellent. A lovely 2 night stay Thank you !
Aufenthalt von 2 Nächten im April 2024
Antwort von Simon Wong - General Manager - The Londoner Hotel am 16. Apr. 2024
Dear Marie,It is heartening to read such glowing feedback about your recent visit to The Londoner. Your kind words truly encapsulate the experience we aim to offer each and every one of our guests.The excellence of our staff forms one of the cornerstones of our establishment, and we're thrilled to hear that you felt their exceptional service during your stay. It is always their pleasure to ensure you have a memorable time and a comfortable stay.Your lovely comments about your 2-night stay further highlight the dedication we put into creating a welcoming and enjoyable atmosphere. We believe that the little details can make a big difference, and we're glad to know that we were successful in making your stay enjoyable.Once again, thank you for sharing your positive experience. We sincerely look forward to the pleasure of welcoming you back to The Londoner in the near future.

10/10 – Hervorragend

jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location
Aufenthalt von 1 Nacht im April 2024
Antwort von Simon Wong - General Manager - The Londoner Hotel am 16. Apr. 2024
Dear Jason, Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Jon

Aufenthalt von 1 Nacht im April 2024
Antwort von Bonislav Petrov - Guest Experience Team am 1. Mai 2024
Dear Jon,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

10/10 – Hervorragend

Luke

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at the Londoner. The staff were extremely kind and helpful. We had great experiences at three of the restaurants. The rooms are beautiful as is the spa. The team of this hotel really goes above and beyond.
Aufenthalt von 1 Nacht im April 2024
Antwort von Simon Wong - General Manager, The Londoner Hotel am 8. Apr. 2024
Dear Luke,It is undeniably delightful to hear such positive feedback regarding your stay at The Londoner. Your kind words about our staff and the services they provided are truly appreciated. It is our utmost priority to extend kindness and assistance to all our guests, and we are glad to know that our team was able to deliver that during your visit.It is pleasing to know that you had a remarkable dining experience in three of our restaurants. Our culinary team strives to provide a diverse and appealing range of dishes, and your affirmation of their efforts is truly encouraging. Moreover, your admiration for our rooms and the spa is heartening. We take pride in the aesthetic appeal of our premises, along with the comfort and serenity they offer. Knowing that our guests appreciate these elements is indeed rewarding.Your recognition of the efforts that The Londoner team puts into going above and beyond is sincerely valued. We believe that every guest deserves an exceptional experience, and your feedback affirms that we are on the right track. We look forward to welcoming you back soon for another enjoyable stay.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Simon Wong am 24. Apr. 2024
Dear KellyWe appreciate your feedback and are glad to hear that you had a good experience at The Londoner Hotel. We look forward to welcoming you back in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

10/10 – Hervorragend

Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lovely Easter break - hotel is in an excellent location for shopping and leisure activities.
Aufenthalt von 2 Nächten im März 2024
Antwort von Warmest regards, Simon Wong General Manager, The L am 2. Apr. 2024
Dear Helen,Your positive comments about your Easter break at "The Londoner" are greatly valued. It's always a pleasure to hear that our prime location has enhanced the enjoyment of our guests' stay, making shopping and leisure activities more accessible. We look forward to welcoming you back for another memorable stay in the future. Warmest regards,Simon WongGeneral Manager, The Londoner Hotel