Hello Gerd, Thank you for staying with us! We are disappointed that we did not meet your standards in regards to the staff and fragrance throughout the hotel. We will be sure to pass on your feedback to the appropriate department! Many thanks, Kaisha

Hello Jorg, Thank you for staying with us! We are thrilled to hear that you liked your stay. We will be sure to pass on your feedback ! We hope to welcome you back soon. Many thanks,Joao

Dear Claudia,Thank you so much for your positive feedback. We're thrilled to hear that you find our hotel great, appreciate our polite staff, and enjoy the brilliant location. It's always a pleasure having you stay with us, and we look forward to welcoming you on every trip. Warm regards, Joao Pita

Dear Erich, My name is Joao, Assistant Front Office Manager at St Martins Lane, it is a pleasure to e-meet you. We are thrilled to hear that you enjoyed visit with us! Thank you taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon! Warm regards, Joao Pita

Dear Dilek,My name is Ali, Assistant Front Office Manager at St Martin’s Lane, it is a pleasure to e-meet you. Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed your visit! At Morgans’s Originals, we strive to curate memorable moments and create destinations at each of our properties. I am very proud to hear that our Team provided you with exceptional services that created a memorable experience for you. Dilek, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. I would like you to please allow me to be from now on, your point of contact when booking your future stays with us, at St Martin’s Lane, I will be delighted to organize and overview your future bookings to make sure we exceed your expectations. Thank you for taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon! Warm regards,Ali A

Dear Rudolf, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed your visit! To us, comfort and service are just the beginning. At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. All the St Martins Lane London family is looking forward to welcome you back very soon, Jose & the St Martins Lane London team

Dear Petra , It's lovely to know that you enjoyed the hotel and we hope you'll be back to stay with us again before too long.Kind regards,

Lieber Frank, Vielen Dank, dass Sie sich entschieden haben, bei uns in der St. Martins Lane zu bleiben, und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Ihre Kommentare helfen uns wirklich dabei, Bereiche zu identifizieren, in denen wir unseren Service und unsere Einrichtungen verbessern können, und es tut uns leid, wenn Sie der Meinung waren, dass das von uns angebotene Produkt zu irgendeinem Zeitpunkt irreführend war. Unsere Superior-Doppelbetten sind mit Doppelbetten ausgestattet, unser Doppelbett ist 190 cm x 135 cm groß und bietet genug Platz für Paare, um ohne Störungen glücklich nebeneinander zu schlafen. Es tut uns leid, wenn wir Ihre Erwartungen während Ihres Aufenthalts bei uns nicht erfüllt haben. Bitte lassen Sie es uns das nächste Mal wissen und unser Amazing Front Office-Team wird Ihnen das Anwesen und all unsere verschiedenen Zimmerkategorien zeigen, um sicherzustellen, dass wir alle Kästchen für Sie ankreuzen . Die gesamte Familie St. Martins Lane freut sich darauf, Sie wieder willkommen zu heißen. Wärmste Grüße, Jose Piquer

Dear Sascha, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. Great comments such as these from our regular guests is hugely appreciated. It is always our ethos to create a home away from home experience and we hope you will continue to stay with your St Martins Lane family whenever you are in London. We pride ourselves on creating a fun, friendly, attentive ambiance and delighted to know that you particularly enjoyed these elements. We can't wait to welcome you back to St Martins Lane. Warmest Regards, Jose & the St Martins Lane Team

Dear Markus, Thank you for getting us and for such a great review! We are so happy you enjoyed your time with us as much as the rest of our St Martins Lane family. We very much appreciate your business and hope that you will remain a valued guest Warmest Regards, Jose Piquer

Dear Anonymous, Thank you very much for your feedback. We are thrilled to see that you enjoyed our hotel & our service! We are looking forward to welcoming you back in the future. Best regards

Dear guest, Thank you for taking the time to provide us with your feedback. We are glad that you really enjoyed your stay, your comments will be shared with the team. Looking forward to welcoming you back in the future, Kind regards, St Martins Lane Team

Thank you so much for the lovely feedback, we do appreciate it and delighted you enjoyed so many aspects of the hotel itself and attractions nearby.

Thank you very much for such an amazing score! We are thrilled to see that you enjoyed your stay, we are looking forward to welcoming you back!

Dear Guest, Thank you for the great review and for staying with us at St Martins Lane. We're so pleased that you had a lovely time and look forward to seeing you again. Best Regards

Mario, Vielen Dank für Ihre Bewertung. We are really delighted that you found everything to be perfect and it is also great to know that you will be returning - we very much look forward to welcoming you back to St Martins Lane.

Dear Katherine, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Jennifer, Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay at St. Martin's Lane Hotel. It's great to know our central location and proximity to Underground stations made your visit convenient. We're also delighted that you found the room clean, the bed comfortable, and our staff friendly. We look forward to welcoming you back on your next visit!Warm regards, Joao Pita

Dear Sebastian,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.We value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We sad to hear that we did not meet your expectations when it came to the size of your room. We will be sure to pass your feedback to the relevant department.Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Michael,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. We value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We sad to hear that we did not meet your expectations when it came to the size of the shower. We will be sure to pass your feedback to the relevant department.Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Elizabeth,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. We are thrilled to hear you enjoyed our staff wonderful service!Elizabeth, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest.Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Linda,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. Linda, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest.Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Stephen,Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Amanda,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. We value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest.Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Ronald, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear James, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Clay,Thank you for taking the time to share your feedback regarding your recent stay with us. I want to extend my sincerest apologies for failing to meet your expectations as an Expedia Premium VIP member.I am truly sorry that we were unable to provide you with the upgrade you anticipated due to high occupancy during your visit. However, I am pleased to inform you that your 20% discount on F&B has been applied as per your membership benefits.I am deeply disappointed to hear about the additional shortcomings you experienced during your stay. It's unacceptable that no amenities or dining discounts were offered to you, and I apologize for the inconvenience caused. Furthermore, I apologize for the miscommunication regarding the availability of space in the cocktail lounge and the unfulfilled promise of sending a bottle of champagne to your room.Rest assured, I will personally investigate these issues and take immediate action to prevent similar occurrences in the future. Your feedback is invaluable to us, and we will use it to improve our services and ensure a more enjoyable experience for all our guests.Once again, I apologize for the lapses in service you encountered, and I hope you will give us another opportunity to exceed your expectations in the future. Should you have any further concerns or if there's anything else I can assist you with, please don't hesitate to contact me directly.Warm regards,Ali A

Dear Pietro, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Ronald, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Salmon. Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. Salmon, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We are glad to hear you enjoyed the amazing location and our wonderful staff service! Thank you, taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear Andrew,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any disappointment you experienced during your stay.We are committed to continually improving our facilities and services, and your comments will certainly help us in that endeavor.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Ali A

Dear Kevan,Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Rahel,Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Andrew,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.Andrew, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We sad to hear that we did not meet your expectations when it came to the blinds in you room. We will be sure to pass your feedback to the relevant department.Thank you for taking the time to share your experience, it means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Warm regards, Ottavia

Dear David, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Howard,Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.We're delighted to hear that you enjoyed your stay with us. It's always wonderful to know that our guests appreciate the efforts of our staff and find our accommodations satisfactory. We'd love to welcome you for another stay, hopefully a longer one next time! Warm regards,Ottavia.

Dear Todd, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Marcin, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Catherine, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Nichola, Thank you for your review, we're thrilled to hear that you loved your stay, we are happy to hear all the staff provided excellent customer service! We take great pride in providing a memorable stay and are proud that you loved the room and spacious bathroom. We really are in the best location, right in the heart of London. We hope to welcome you back again soon! Warm regards, Jenni

Dear Catherine,Thank you for taking the time to share your experience at St Martins Lane Hotel on Expedia. We truly appreciate your kind words and are thrilled to hear that you had an elegant and enjoyable stay with us.It's wonderful to hear that you found our team, rooms, and service to be elegant. Providing exceptional service and creating a comfortable atmosphere for our guests is always our top priority.We're delighted that you also appreciated the location of our hotel. Despite being in the bustling heart of London, we strive to provide a serene and private environment for our guests to relax and unwind. We are glad to hear that you found it lovely.Thank you once again for your glowing review. We hope to have the pleasure of welcoming you back to St Martins Lane Hotel for another outstanding experience in the future.Warm regards,Ali A

Dear Juan, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Joao Pita

Dear Andrea, hank you for sharing your feedback with us! We're delighted to hear that you found our hotel to be in the best possible location for theater-goers and that you appreciated our excellent overall location.We're also pleased that you found our staff to be very friendly and helpful. Your satisfaction is our priority, and we're glad that our team could contribute to making your stay enjoyable.We apologize for any inconvenience caused by the constant music, especially the repetitive bass. Your feedback is valuable to us, and we'll take it into consideration to ensure a more comfortable atmosphere for our guests in the future.While we understand your comment about the room size, we're glad to hear that you found it adequate and enjoyed the very modern decor.We truly appreciate your positive remarks and are honored that you would consider staying with us again. Should you choose to return, we'll do our best to make your next stay even more enjoyable. If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know. We look forward to welcoming you back!Many thanks , Joao Pita

Dear Prasad, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback. Prasad, we value our guests and understand how important it is to offer exceptional service, we also very much appreciate your business and hope that you will remain a regular guest. We sad to hear that we did not meet your expectations when it came to the room. We do have other room categories, for families, if you do decide to give us another chance, other rooms have different layouts and views, all depending on the room category chosen. Early arrival is not always guaranteed, however we are sad to hear that this arrival experience dampened your stay with us. However, thank you again for taking the time to share your experience means a lot to me and the rest of the team, and we will be sure to pass your feedback onto the relevant departments! Many thanks, Jenni

Dear Adis, Thank you for your review, we're thrilled to hear that you loved your stay! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Jenni

Dear Niara, Thank you for choosing to stay with us at St Martins Lane, and taking the time to provide us with your feedback.At Morgans Originals, we strive to curate memorable moments and create destinations at each of our properties. Thank you taking the time to share your experience means a lot to me and the rest of the team, and we look forward to welcoming you back soon!Best regards,Ottavia

Dear Pippa, Thank you so much for your glowing feedback! We're thrilled to hear that you had such a fantastic experience with us. It's incredibly rewarding to know that our staff, service, breakfast, housekeeping, ambience, and location all exceeded your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future!Many thanks, Joao Pita

Dear Odette, Thank you for your review, we're thrilled to hear that you loved our location and staff!! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha

Dear Anil, Thank you for your review, we're thrilled to hear that you loved our location and beds!! We take great pride in providing a memorable stay. We hope to welcome you back again soon! Warm regards, Kaisha