Thank you so much for this 5-star review Rita. That's amazing. It was a pleasure hosting you at the Rove Hotel and we hope to welcome you back at the near future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star review Désirée. That's amazing. Please visit us again when you travel in the area. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star review Louis. It is very Kind of you. We hope to welcome you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Dear Veronica, thank you for taking the time to share your recent experience at the Rove Hotel. We are glad that you felt welcomed warmly and found our location convenient. We do apologise for the housekeeping itches you have experienced. I passed your feedback to our Housekeeping Manager who will investigate and address accordingly. Thank you again for bringing this to our attention. Best regards, Roberto Rossetti, Resident Manager

Dear Alexander,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We truly value your feedback, and I want to assure you that your concerns have been taken seriously, and we are committed to addressing them.Regarding the noise issue from the subway and neighboring rooms, we understand how disruptive this can be to a peaceful stay. We are actively working on soundproofing measures to minimize such disturbances and ensure a quieter environment for our guests in the future.Furthermore, the delay in having your room ready upon arrival and the lack of friendliness from our reception staff is not reflective of the high standards we aim to uphold. We will be addressing this with our team to improve our service efficiency and hospitality.Your comfort and satisfaction are of the utmost importance to us, and we regret that your experience fell short of your expectations. We genuinely hope that you would reconsider staying with us in the future, allowing us the opportunity to provide you with the exceptional service that we strive to deliver.Once again, we apologize for any inconvenience you encountered during your stay, and we thank you for bringing these issues to our attention. Your feedback is invaluable in helping us enhance the quality of our services.Warm regards,

Dear Ulrike, thank you for your constructive review. We are sorry to hear that your recent stay was so disappointing. Your reservation was booked for one adult. We normally recommend cosy doubles for sole use. We regret not being able to address your dissatisfaction during your stay. The hotel offers different room categories, including King size rooms and family rooms. Thank you again for letting us know. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star rating Lea. We really appreciate it. We look forward to your next stay. Best regards, Roberto Rossetti, Resident Manager

Thank you for posting your positive rating Kai. We hope to welcome you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Dear SHOKO thank you for choosing the Rove Hotel and for posting this helpful feedback. It was a great pleasure hosting you and we hope to welcome you back on your next visits. Best regards, Roberto Rossetti, Resident Manager

Dear David, thank you for your constructive feedback. I am disheartened to learn that your recent experience was so disappointing. We regret not being able to offer you an alternative room to accommodate your needs. In fairness our single rooms are quite compact with limited space. As you can see from other reviewers what you described is not typical of our service delivery and I perfectly understand the perspective you are writing from. I have sent you a private message in the attempt to recover your trust in our hotel and services. Than you again for choosing the Rove Hotel London Paddington. Best regards, Roberto Rossetti, Resident Manager

Thank you for this positive feedback Jaques. We hope to welcome you back on your next trips. Best regards, Roberto Rossetti, Resident Manager

Dear Ton, thank you for this lovely review. It was a pleasure having you at the Rove Hotel and we hope to welcome you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Thank you for your visit and positive feedback. We hope that you visit us again if you return to London. Best regards, Roberto Rossetti, Resident Manager

Thank you for posting this rating Robyn. We hope that you chose us again in the future. Best regards, Roberto Rossetti, Resident Manager

Thank you for this positive review TALYCE, we really appreciate it. It was a pleasure hosting you at the Rove Hotel and we hope to see you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Dear Bryan, first of all thank you for choosing the Rove Hotel for your recent stay in London. I sincerely apologise for the disappointing experience you have had on this occasion. What you described is not typical of our usual standards and it will be followed up with the team. Please accept our unreserved apologies for this unpleasant incident. Despite your reluctance to return, we sincerely hope that we will have the chance to redeem ourselves in the future. Best regards, Roberto Rossetti, Resident Manager

Dear James, thank so much your choosing the Rove Hotel London Paddington and for posting this great review. We are happy to hear that you have enjoyed your stay and we hope to welcome you back when you travel in the area. Best regards, Roberto Rossetti, Resident Manager

Thank you for your visit and positive feedback Andrew. We hope to welcome you again when you travel in the area. Best regards, Roberto Rossetti, Resident Manager

Dear Rebecca, thank you for taking the time to share your recent experience at the Rove Hotel. We are happy to hear that you found your room comfortable and staff service helpful. We look forward to your return visit. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this fantastic review and 5 stars too Spencer. It always a great pleasure hearing from happy customers! We look forward to your return visit. Best regards, Roberto Rossetti, Resident Manager

Thank you for taking the time to post your positive feedback David. It was a pleasure hosting you at the Rove Hotel and we hope to see you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Dear Mikkel, thank you for choosing the Rove Hotel for your recent stay in London. I am sorry to learn that your experience was not satisfactory. We regret not being able to address your concerns during your stay. We hope that you will give us another chance to redeem ourselves in the future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this positive review Tibelia. We really appreciate it. Please visit us again when you travel in the area. Best regards, Roberto Rossetti, Resident Manager

Dear Hidehiko thank you for sharing your satisfaction rating of your recent stay. We hope you will choose us again in the future. Best regards, Roberto Rossetti, Resident Manager

Thanks a lot for this 5 star review Arlene, that's so kind of you. We look forward to welcoming you back in the near future. Best regards, Roberto Rossetti, Resident Manager

Thank you for posting your rating of your recent stay Eberton. We hope you will choose us again in the future. Best regards, Roberto Rossetti, Resident Manager

Dear Valued Guest, I am sorry to hear that you feel that our team did not handle your cancellation request professionally. As you posted this review anonymously, I am not able to check your reservation details and come back to you. We normally let our guests to move their reservation to a future date, provided that the request is made prior to the arrival date. Once a reservation goes as a no show, it is no longer possible to modify it. Please be free to contact me directly, if you wish to discuss and your personal circumstances surrounding your reservation. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this positive rating Joseph. We hope you will visit us again in the near future. Best wishes & Happy New Year, Roberto Rossetti, Resident Manager

Dear Christina, thank you for taking the time to post your feedback of your recent stay. We appreciate your constructive comments which will be investigated thoroughly. Thank you again for letting us know. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5 star review Rochelle, we really appreciate it. We look forward to your next visit. Best regards, Roberto Rossetti, Resident Manager

Dear Annette, thank you for choosing the Rove Hotel for your stay. We sincerely apologise for those elements of our service that missed the mark. We regret not being able to address your concerns timely. Thank you again for reaching out to us. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star rating Elise. It is always a pleasure to hear from satisfied guests. We look forward to your next stay. Best regards, Roberto Rossetti, Resident Manager

Dear Alicia, thank you for choosing the Rove Hotel and for posting your review. We are disheartened to hear that your recent stay was so disappointing. Our family rooms are fairly sized and have sockets on both bedsides. We regret not being able to address your concerns during you stay. Thank you again for reaching out to us. Best regards, Roberto Rossetti, Resident Manager

Dear Valued Guest, we appreciate your business and positive feedback. We apologise for the door lock failure and London Underground trains nuisance. At Paddington the tube runs very close to street level affecting all buildings in the area. We hope to welcome you back in the not too distant future. Best regards, Roberto Rossetti, Resident Manager

Dear Patricia thank you for posting this positive rating. It was a pleasure hosting you at the Rove hotel and we hope to welcome you back in the future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star review Lisa. We really appreciate it. We look forward to your next stay. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for your warm review and recommendation Teodoro. It was a great pleasure having you at the Rove Hotel and we hope to welcome you back on your next travels to London. Best regards, Roberto Rossetti, Resident Manager

Dear Michael, thank you for posting your honest feedback. We greatly appreciate your business and suggestions for improvement. We will certainly fit foam edge protectors in the public areas required, particularly on the fourth floor and ground floor staircases. Our building is a very pretty Victorian listed building, and we are trying our best to maintain it and preserve it with its original character. Thank you again for reaching out to us and we hope to see you again on your next travels. Best regards, Roberto Rossetti, Resident Manager

Dear Annunziata, thank you for choosing the Rove Hotel for your recent stay in London. I am sorry to learn that your stay was unsatisfactory. I have acknowledged your email about the lost property items which regrettably were not found. We have logged your claim and we will monitor accordingly. Thank you again for letting us know. Best regards, Roberto Rossetti, Resident Manager

Dear Mirko, Thanks you for posting your constructive feedback. I would like to apologies personally for the disappointing experience you have had on this occasion. What you described is not typical of our usual standards and we thank you for bringing it to our attention.Our maintenance team fixed the heating fault of your original room. I can assure you that despite the hotel was fully committed, this room was not re-let to other guests overnight. In fairness our single rooms are the smallest room available, and I appreciated they are quite compact. The hotel offers different room categories, including doubles and king deluxe rooms.Thanks you again for choosing The Rove Hotel Paddington and I sincerely hope that despite your disappointment you will give us another chance to reedem ourselves in the futures. Best regards, Roberto Rossetti Resident Manager

Thank you for posting your rating of your recent stay Arvid. We regret not being able to meet your expectations on this occasion. We hope that you will give us another chance to redeem ourselves in the future. Best regards, Roberto Rossetti, Resident Manager

Dear Rami, thank you for taking the time to post your rating. We are sorry to learn that your recent stay was not so satisfactory. We regret not being able to address your concerns during your visit. We hope that you will give us another chance to redeem ourselves in the future. Best regards, Roberto Rossetti, Resident Manager

Dear Mark, thank you for choosing the Rove Hotel for your stay in London. I am sorry to hear that your recent experience was so disappointing. Our cosy doubles are quite compact, but they have all amenities a traveller may need: from iron board, minibar cooler, personal safe, tea and coffee station and a Nespresso machine. We regret not being able to meet your expectations and offer you an alternative room on this occasion. Thank you again for letting us know and we hope that you will give us another chance to redeem ourselves in the future. Best regards, Roberto Rossetti, Resident Manager

Dear Victoria, thank for choosing the Rove Hotel for your recent stay in London. We are glad that your overall experience was satisfactory. We hope to welcome you back on your next travels. Best regards, Roberto Rossetti, Resident Manager

Dear Leanne, thank you for taking the time to post your nice review, we really appreciate it. We hope to welcome you back in the nearest future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this positive rating Clement. We hope to welcome you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star review Gayle, it is so kind of you. It was a great pleasure accommodating you at the Rove Hotel and we hope to see you again in the nearest future. Best regards, Roberto Rossetti, Resident Manager

Thank you so much for this 5-star review Charlotte. It was a great pleasure having you at the Rove Hotel and we hope to welcome you again in the near future. Best regards, Roberto Rossetti, Resident Manager

Thank you for this positive review Pernilla. We are glad that you had a good stay and we hope to welcome you again on your next travels to London. Best regards, Roberto Rossetti, Resident Manager

Thank you for this positive feedback Clement. We really appreciate it. We hope to see you again in the nearest future. Best regards, Roberto Rossetti, Resident Manager