Dear Eren, Thank you for your honest feedback regarding your recent stay at our hotel. We are glad to hear that you appreciate our central location which allows you easy and modern convenient access to some of the Capital's most popular attractions. We understand that some of our room may be quite smaller and we are sorry to hear that on the time you visited us we where not able to provide a bigger room. We hope that despite this negative feedback, you had a pleasant trip overall and thank you again for sharing your review with us. Warm regards,Eugenia CravidReception Team

Dear Marc,We're delighted to hear that you enjoyed your stay at Seven Dials! Thank you for sharing your experience. We hope to welcome you back again soon!

Dear Rudolf,We regret the inconvenience caused during your stay. It's disappointing to hear about the confusion regarding your room allocation. We strive to ensure our guests have a smooth and comfortable experience, and apologies if we missed the mark on this occasion.It's encouraging to note that our hotel manager was able to provide some compensation for the discomfort. We hope this gesture reflects our commitment to guest satisfaction.We value your feedback and look forward to hosting you again in the future, aiming for a flawless stay.Warm regards,Reception Team

Thank you for your kind feedback and for taking the time to share your experience with us. We hope that we can welcome you back soon. Thank you again for your review!Warm regards,EugeniaReception Team

Dear Pedro,We are glad to hear that you enjoyed your stay with us. Our team works hard to provide our guests with a comfortable and enjoyable experience, and we are thrilled that we were able to do this for you. Thank you for taking the time to share your feedback with us. We hope to have the chance to welcome you back in the future!Warm regardsMicael AraujoReception Team Leader

Dear Stefan,Thank you for your kind words about our service, staff, breakfast, and location! We are delighted to have exceeded your expectations. Our hotel is indeed perfectly located in the heart of Seven Dials – Covent Garden, offering easy access to some of the city’s best attractions including the London Eye and Buckingham Palace. Our breakfast is designed to delight our guests with a selection of fresh fruits, granola, yogurt and superfoods as well as hearty cooked options from Peruvian and Italian cuisines. Once again we would like to thank you for choosing us as your accommodation during your stay in London - we hope you had a wonderful time here and look forward to welcoming you back soon!Warm regards,EugeniaReception Team

Dear Dr.Christine,Thank you for your positive feedback. We hope to welcome you back for more memorable experiences.Warm regards

Dear Guest, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem Aufenthalt bei uns mitzuteilen. Wir freuen uns, dass Ihnen unser ausgezeichnetes Frühstücksangebot gefallen hat, das frisches Obst, Müsli, Joghurt und Superfoods sowie zubereitete Optionen wie French Toast und Eier Benedict umfasst. Wir freuen uns auch, dass Sie unsere Suiten als geräumig und individuell gestaltet empfunden haben. Außerdem freuen wir uns, dass Sie die Lage des Hotels als günstig für Sightseeing und Shopping in einigen der beliebtesten Attraktionen Londons wie dem London Eye und dem Buckingham Palace empfunden haben. Außerdem liegt Seven Dials - das malerische Herz von Covent Garden - direkt vor unserer Tür, wo Sie in den charmanten alten Gassen wunderbar essen können. Wir freuen uns sehr über Ihre freundlichen Worte über unsere Mitarbeiter und darauf, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße,EugeniaTeam Rezeption

Dear Peter,Thank you for your lovely review! We are delighted to hear such positive feedback about our hotel location. We look forward to welcoming you back soon!Warm regards,Laust AndersenFront Office Manager

Dear Matthias,We apologize that you weren't satisfied with your stay. Your feedback helps us to identify areas that need improvement so we can provide the best possible service and experience for our guests. We welcome any additional feedback or suggestions you may have to help us make your next stay even better. Thank you again for taking the time to provide us with your feedback.Warm regards,Micael AraujoHead Lobby Host

Dear Roland,Thank you for taking the time to give us feedback, we truly appreciate it.Please note we do have different room layouts and locations withing the same room category and we would be more than happy to allocate you a room as per your personal preference in a future stay with us.I would like to apologise for the lack of service received at the entrance to the hotel. We will discuss this with our team to ensure this doesn't happen again.We hope to have the opportunity to welcome you back again soon!Warm Regards,Micael AraujoHead Lobby Host

Dear Anca-Monica Thank you very much for taking the time to give us your feedback. We are extremely happy to know you enjoyed your time with us in our luxury boutique hotel in Covent Garden, specially our central location and the service provided by our staff. We do hope you had a chance to experience our Monmouth Kitchen restaurant, which has the best Peruvian small plates in London. We look forward to welcoming you back. Warm regards Daniel M Head Lobby Host

Dear Romanta, Thank you very much for staying at Radisson Blu Mercer Street Hotel and for reviewing us. I am glad that you enjoyed your stay. Please rest assured that your feedback will be shared with all the team. We are all looking forward to welcoming you back soon. Kind regards, Filipe Costa Mercer Street Team

Dear Kahel, Thank you very much for staying at Radisson Blu Mercer Street Hotel and for reviewing us. I am glad that you enjoyed your stay. Please rest assured that your feedback will be shared with all the team. We are all looking forward to welcoming you back soon. Kind regards, Mercer Street Team

Dear Guest, Thank you for rating us and for your lovely feedback. Warm regards, Guest Relations

Dear Anonumous, Thank you so much for your feedback. We hope to see you back soon. Warm regards, Guest Relations.

Dear Guest, Thank you for rating us. Warm regards, Guest Relations

Dear Guest, We are sorry that you didn't enjoy the stay with us. Thank you for your feedback. Kind regards, Guest Relations

Dear Guest, Thank you for your lovely feedback and for rating us. We hope to see you again soon in our hotel. Warm regards, Guest Relations

Dear Guest, Thank you for rating us. Kind regards, Guest Relations

Dear Guest, Thank you very much for staying at Radisson Blu Mercer Street Hotel and for reviewing us. I am glad that you enjoyed your stay. Please rest assured that your feedback will be shared with all the team. We are all looking forward to welcoming you back soon. Kind regards, Mercer Street Team

Dear Guest, Thank you so much for rating us and for your feedback. Kind regards, Guest Relations

Dear guest, Thank you for your amazing five stars. We hope to see you back soon!

Dear Daniela, Thank you for rating us and for your feedback. Kind regards, Guest Relations

Dear Guest, Thank you so much for rating us and for your lovely feedback. We hope to see you soon again in our hotel. Kind regards, Guest Relations

Dear Guest, Thank you so much for your lovely feedback. Definitely, the location can not be better. We hope to see you soon back. Regards, Guest Relations.

Dear Guest, Thank you very much for taking the time to review us. We really appreciate this and we hope to welcome you back to our hotel. Best Regards, Guest Relations

Dear Guest, Thank you for rating us and for your feedback. Kind regards, Guest Relations

Dear Ms. Melanie, Thank you for your lovely feedback. Definitely, the location can not be better. We are glad to read that you really enjoyed the stay with us. We hope to see you soon. Regards, Guest Relations.

Dear Guest, Thank you so much for your fantastic rating and feedback. We hope to welcome you back soon. Best Regards, Guest Relations

Dear Yvonne, Thank you for rating us and for your honest feedback. Kind regards, Guest Relations

Dear Guest, Thank you so much for your rating and feedback. We hope to seeing you back soon and make your experience more better. Best Regards, Guest Relations.

Dear Ms. Karen, Thank you for your feedback and rating us. Kind regards, Guest Relations

Dear Guest, Thank you for rating us. We hope to see you soon again. Kind regards, Guest Relations

Thank you for taking the time to review your recent stay and for your kind words towards our staff, they are extremely grateful. We are sorry to hear that you found the room small, we hope that we have the opportunity to make this up to you next time you visit London. Kind Regards Guest Relations

Dear Babsi, Thank you for your honest feedback and for your rating. We hope to see you soon again. Kind regards, Guest Relations

Dear Roy, thank you for your feedback and rating us. We hope to see you soon again in our hotel. Kind regards, Guest Relations

Dear Mike, Thank you for your honest feedback regarding your recent stay at our hotel. We are glad to hear that you appreciated our central location which allows you easy and modern convenient access to some of the Capital's most popular attractions. Again thank you for your feedback about our staff being very impeccable. We at Mercer Street strive to provide a friendly and excellent service in a clean and modern environment.Once again thank you for taking the time to share your review with us - it is highly valued here at our hotel !Warm regards,Eugenia CravidReception Team

Dear Kevin, Thank you for your honest feedback regarding your recent stay at our hotel. We are delight to hear that you found the corner suite on the 7th floor to be comfortable. We at Mercer Street strive to provide a friendly and excellent service in a clean and modern environment.We apologise for that inconvenience due to the hot water and the broken thermostat control. Once again thank you for taking the time to share your review with us - it is highly valued here at our hotel !Warm regards,Eugenia CravidReception Team

Dear Masooda, Thank you for your feedback regarding your recent stay at our hotel. We are delight to hear that you found our staff to be very friendly and knowledgeable especially Ed.We at Mercer Street strive to provide a friendly and excellent service in a clean and modern environment.Once again thank you for taking the time to share your review with us - it is highly valued here at our hotel !Warm regards,Eugenia CravidReception Team

Dear Jason,Thank you for your review and for taking the time to share on your recent stay with us. We are glad to hear that you found our location to be great which allows you easy and convenient access to some of the Capital's most popular attractions, such as the London Eye and others. We understand that our rooms may not have been quite up to expectation on this occasion and would love the opportunity to make it up to you on a future stay or provide another resolution to ensure we regain your trust in us. Once again we thank you for taking the time to leave us your review.Warm regards,Eugenia CravidReception Team

Dear Robby,Thank you for your rating us on your last stay. We hope you had a great stay with us.Warm Regards,EugeniaReception Team

Dear Janet, hank you for your honest feedback regarding your recent stay at our hotel. We are glad to hear that you appreciate our central location which allows you easy and modern convenient access to some of the Capital's most popular attractions. We also appreciate your feedback about our bathroom being spacious and lovely. We at Mercer Street strive to provide a friendly and excellent service in a clean and modern environment.Once again thank you for taking the time to share your review with us - it is highly valued here at our hotel !Warm regards,EugeniaReception team

Dear Jeremy.I'm sorry to hear about your frustrating experience. It sounds like the situation wasn't handled well by the hotel staff. It can be really frustrating when things like this happen, especially when you're looking forward to a smooth check-in process.If you haven't already, you might consider reaching out to Expedia's customer support to let them know about the issue. They may be able to assist you with any follow-up or compensation. Sometimes sharing feedback directly with the hotel management can also be helpful in improving their services in the future.I hope the rest of your stay goes more smoothly. If there's anything else you need help with, feel free to let me know.Warm regards

Deat Joyce, Thank you for your positive review! We're delighted to hear that you found our location convenient and close to popular tourist spots and train stations. We strive to provide our guests with a comfortable and enjoyable stay, and we're glad you appreciated the Nespresso machine, bathrobes, and slippers. We hope to welcome you back for another great experience soon!Warm Regards,

Dear Gurdeep,Your words about your recent stay with us are truly gratifying. It's wonderful to know that the location and service made your experience memorable. Our location in the heart of Covent Garden's Seven Dials indeed provides an enchanting backdrop for our guests.We eagerly await your return and the opportunity to serve you once again.Warm regards,Reception Team

Dear Mark,We are delighted to hear that your stay was a memorable one, particularly for your daughter's special day. Our reception team takes pride in their role and it's wonderful to know their efforts were appreciated. We're also pleased to hear the room met your expectations.Visit us again soon for another extraordinary experience!Warm regards,Reception Team

Dear Pasquale,It is encouraging to read your positive remarks about our central location and the professional service from our staff. Your desire to have stayed longer is the highest compliment!Indeed, the proximity to London's iconic attractions, shopping destinations, dining options, and the charm of Seven Dials enriches the stay of our guests. The advantageous transport links, including nearby tube and train stations, make exploration easier.We hope your next visit comes soon and that you will have the opportunity to stay longer. Warm regards,Reception Team

Dear Shoichiro,Your kind words are truly appreciated. It brings us immense joy to know that our varied breakfast selection played a part in making your day a delightful one. We're also delighted to hear your recognition of our staff's kindness, as their dedicated service is an integral part of our hotel's philosophy.Warm regards,Reception Team

Dear Runa,Delighted to hear that our location added to your positive experience. In the heart of Seven Dials, Covent Garden, our hotel truly offers a unique charm with the capital's popular attractions, shopping, dining, and theaters all within walking distance. We hope you had the opportunity to explore them all.Warm regards,Reception Team