Dear Pinar,Thank you for sharing your experience! We're thrilled to hear that you were very satisfied with your stay. Our team works hard to be accommodating, and we're pleased that you found our furnishings attractive. It's wonderful that you enjoyed our prime location with its many nearby restaurants and supermarkets, as well as the quiet and beautiful surroundings. We appreciate your insights about the room size and are glad it was sufficient for your city trip. We hope to welcome you back for another pleasant stay in the future!Kind regards,Afiifa

Dear Alessia,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms to be completely sufficient and that cleanliness was maintained to your satisfaction. It's wonderful to know that our staff provided friendly service and that you felt well taken care of during your stay. We're also pleased that our location, with the subway station just 8-10 minutes away and shopping opportunities along the way, added convenience to your trip. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Frank,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the room allocation. Our room assignments are based on the information provided by booking agencies, and we strive to accommodate all guest preferences to the best of our ability. We're sorry to hear that the room size did not meet your expectations. We appreciate your insights regarding the facilities and will certainly take them into consideration for future improvements. Please know that your comfort is our priority, and we will do our best to address these concerns. We hope to have the opportunity to better serve you in the future.Kind regards,Afiifa

Dear Anke,Thank you for taking the time to leave us a review.Kind regards,Afiifa

Dear Charlotte,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's fantastic location, with easy access to three underground stations within a short walk. It's great to know that you found our rooms sufficient for your city trip and that you felt very comfortable during your stay. We're also pleased that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please let us know.Kind regards,Afiifa

Dear Julia, Thank you for your lovely feedback! We're thrilled to hear that you found our staff incredibly friendly and courteous. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We're delighted that you enjoyed the breakfast options, particularly the fruit, yogurt, and cereal served in small bowls or glasses. We appreciate your suggestion for adding scrambled eggs or something hearty to our breakfast menu and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do for you, please don't hesitate to let us know.Kind regards,Afiifa

Dear Ralf,Thank you for leaving your amazing feedback.We as a team are glad to hear you enjoyed your stay with us. Point A Kensington is located beside many of London's famous attractions and we are happy the location was perfect for your stay. Our modern compact cosy rooms are designed with everything needed for a successful stay.We hope to host you again!Kind regards,Sara

Dear Michaela,Our rooms are designed as cozy and compact with everything needed for a successful stay.It is unfortunate you thought otherwise.Best wishes,Sara

Dear Nurten,Thank you for taking the time to leave us a review.Here at Point A Kensington we ensure our guests have the best stay with us and provide them with the best customer service. Our cozy compact rooms are designed with everything needed for a successful stay in London.Best wishes,Sara

Dear Sara,Thank you for leaving us with a good rating!Kind regards,Chloe

Dear Christoph Michael,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed the convenient location of our hotel.We look forward to hopefully welcoming you again in the future.Kind regards,Chloe

Dear Philipp,Thank you for taking the time to leave us feedback. We are glad to hear that you enjoyed your stay with us at Point A. We apologise for the pillow and this will be passed onto the housekeeping team, but we are glad to hear that this didn't affect your entire stay.We look forward to hopefully welcoming you to our hotel again in the future.Kind regards,Chloe

Dear Horst,Thank you for taking your time to leave us great feedback. We value your opinions and feedback! We are glad to hear that you enjoyed our convenient location and enjoyed the breakfast we had to offer.We look forward to having you again in the future.Kind regards,Chloe

Dear Thank you for sharing your experience with us. We apologize for the inconvenience. We take hygiene seriously and will address these issues promptly with our housekeeping team to ensure a more pleasant stay for our guests in the future. We're glad you found our adapter service helpful and enjoyed the comfort of our soft pillows. Your feedback is important to us, and we appreciate your understanding.Kind regards,Front desk

Dear Wilhelm, Thank you for your honest review. We apologize for the inconvenience during your stay and that Point A Kensington did not meet your expectations.We hope to have the opportunity to host you again. Kind regards,Front Desk

Dear Peter,Thank you for sharing your experience. We're glad to hear you found the rooms clean, modern, and pleasant.Kind regards,Afiifa

Thank you for your feedback! We're pleased to hear that our hotel met your expectations and that you found the price-performance ratio suitable for your needs. Additionally, we're glad that our convenient transportation connections added to your positive experience. We're delighted that you felt comfortable during your stay with us, and we hope to have the pleasure of welcoming you back in the future!Kind regards,Chloe

Dear Thomas,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay. We genuinely tried our best to address your concerns and ensure your comfort, but it's clear we fell short of your expectations. We hope you'll give us another chance to provide you with a more satisfactory experience in the future.Kind regards,Afiifa

Dear Mandy,Thank you for the review.Kind regards,Afiifa

Thank you for taking the time to share your experience! We're thrilled to hear that you found our accommodation to be in a great location, with convenient access to Earls Court and nearby amenities like Tesco. We're glad that you found the room to have all the essentials, although we apologise for the absence of a kettle for making tea or coffee. Your feedback is invaluable to us as we strive to enhance our guests' experiences, and we're delighted that the positives outweighed any negatives for you. We hope to have the pleasure of welcoming you back again soon!Kind regards,Chloe

Thank you very much for your feedback!We hope to welcome you back soon.Kind regards,Chloe

Dear Adrienne, Thank you for choosing us and for sharing your experience. We're glad you enjoyed your stay. We look forward to welcoming you back.Kind regards,Front desk

Dear Andrea,Thank you for taking the time to share your feedback with us. We're sorry to hear that you found the rooms to be small and the bed width to be narrow during your stay.Your comments are valuable to us, and we will consider them as we strive to improve our guest experience. We appreciate your honest feedback and hope to have the opportunity to better accommodate you in the future.Kind regards,Front desk

Dear Dagmara Anita, Thank you for your feedback on your recent 5-day stay. We apologize for the oversight in room cleaning. We're glad you found our staff friendly and enjoyed the breakfast selection. Your comments will help us improve.Warm regards,

Dear Maren,Thank you for sharing your feedback with us. We appreciate your thoughts, and we're sorry to hear that your experience fell short of expectations.We apologize for the inconvenience caused by the small room size and lack of storage space for your clothes. Your feedback regarding our staff's attitude is concerning, and we assure you that we take this matter seriously. We will address this internally to ensure a friendlier and more welcoming atmosphere for our guests.We value your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warm regards,Joanna

Thank you for your 5 out of 5 review. We look forward to welcoming you again in the future.Kind regards,Chloe

Hi Christiane,Thank you for leaving a review on our property. We are glad to hear that you found our staff helpful during your stay.We do apologise for the hand towels, however, please note that you could also request any extra towels at reception if needed, we do apologise if this was not made clearer to you at the time. Regardless of this, we do hope that you did enjoy the time you spent at our hotels.Kind regards,Chloe

Dear Laura, Thank you for choosing to stay with us and for your positive rating. We appreciate your feedback and are delighted that you had a pleasant experience at our hotel. We hope to welcome you back again in the future for another enjoyable stay. Kind regards,Joanna

Dear Barbara,Thank you for sharing your feedback. We're glad you appreciated our staff and location. We apologize for any inconveniences you experienced during your stay. Your comments regarding amenities have been noted and we'll address them promptly to enhance future experiences. Our goal is to ensure all guests enjoy a comfortable stay. We value your insights and hope to welcome you back for an improved experience. Please feel free to reach out to us directly if there's anything specific we can assist you with. Thank you again for choosing us.Best regards,

Dear Otto, Thank you for your excellent review.Kind regards,Afiifa

Dear Marie,Thank you for your review. We will take into consideration what you have said and pass this information on to the appropriate departments.Kind regards,Front desk

Thank you for taking the time to give us an excellent review.

Dear Amani,Thank you for leaving us a review. I am sorry to hear that you found our rooms to be small. Our rooms are advertised as cozy and compact, providing all the essential needs for a trip to London. Kind regards,Afifia

Dear Simon,Thank you for taking the time to give us an excellent review.I appreciate the wonderful feedback about our staff and I will pass on this positive review to the rest of the team.Kind regards,Afiifa

Thank you for your review.

Dear Birgit,Thank you for your excellent review of our property. We appreciate your lovely comments about our staff, we are pleased to hear that you enjoyed the service we have provided you. Our hotel has modern decor and panels that control mood lighting which the guest enjoy in our rooms. I am sorry to hear that you found the room to be small. Our rooms are advertised as cozy and compact, yet still provide the essential needs for a trip to London.I am glad to hear that you enjoyed your time at our hotel. We look forward to seeing you soon.Kind regards,Afiifa

Dear Ramona,Thank you for your feedback. We're glad to hear you found our staff helpful and enjoyed the convenient location near public transport and amenities. We appreciate your understanding regarding the breakfast options and value your perspective on the price/performance ratio in London. Your insights help us improve.Regards

Thank you for the positive rating. We appreciate your feedback.

Dear Julia, Thank you for your feedback, we're very happy to hear that you had a pleasant stay at Point A Kensington. Indeed our hotel is located in a convenient neighborhood. Thank you for your kind words about our staff as we try to make every guest feel understood, listened to, and comfortable. Our rooms are compact and made for feeling cozy, welcomed, and comfortable. Thank you for choosing Point A Kensington, and we can't wait to host you in the future. Kind regards,Joanna

Dear Marian, We are delighted to hear that your stay with us was enjoyable from start to finish. Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff to be helpful. We're also pleased that you enjoyed our continental breakfast. We can't wait to welcome you back for another stay, and we'll be here to make your experience even more memorable. Kind regards, Joanna

Dear Natascha,Thank you for your excellent review.kind regards,Afiifa

Dear Heiko,We are hugely grateful for your appreciative review of your stay with us. We are glad to hear that you had a good stay. The staff do their absolute best to provide the best service possible.We hope you stay with us soon again.Kind regards,Joanna

Dear Nico,Thank you for taking the time to write us a review. We are sorry to hear that you were not satisfied with your stay. Hope to give us a second chance. Looking forward to welcoming you again. Best Regards,

Dear Fiona, Thank you for taking the time to write us a review. We are really sorry to hear that you were not satisfied with our cleaning service. Your feedback is very important for us to improve our services for the future. Hope to give us a second chance. We will try to do our best for your next stay. Looking forward to welcoming you again. Best Regards

Dear Izzet, Thank you for choosing us and for providing us with your feedback. We apologize for your negative experience and we shall forward your comments to the appropriate departments. Providing outstanding experience and satisfying our guests is very important and we hope we can welcome you back. Best regards, Joanna

Dear Marc, Thank you for your feedback.We are really happy to hear from you that the hotel and the staff fulfilled your expectations since we aim to do our best to make you feel comfortable as much as we can.We do appreciate your opinion.Looking forward to your next stay with us.Kind regards,Joanna

Dear Arlind,Thank you for your kind review, we are delighted to hear that you enjoyed our breakfast and your stay in general. We look forward to welcoming you again soon.Kindest regards,Front desk

Dear Barnabás, Thank you for your review regarding your recent stay. It's fantastic to know that your stay was perfect. We are looking forward to having you again at Point A Kensington.Kind regards, Joanna

Dear Julian, Thank you for taking the time to share your feedback. We appreciate your honest review. Should your travels bring you back to London, we would be delighted to welcome you again and provide another positive experience.Kind regards, Joanna

Dear Ursula, We greatly appreciate your feedback! We look forward to welcoming you back for an even more delightful stay in the future. Kind regards, Front Desk