Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen im ibis London Wembley mitzuteilen. Es tut mir leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat; bitte gestatten Sie mir, meine aufrichtige Entschuldigung auszudrücken.Bei Ibis streben wir danach, jedem Kunden ein erstklassiges Serviceerlebnis zu bieten; Daher ist uns Ihr Feedback sehr wichtig. Bitte seien Sie versichert, dass wir die geeigneten Maßnahmen ergreifen, um das Problem anzugehen und zukünftiges Auftreten zu verhindern.Wir wissen es zu schätzen, dass Sie Ihre Bedenken teilen, und wir hoffen, dass Sie uns die Gelegenheit geben, Ihnen in naher Zukunft besser zu dienen.Aufrichtig,Mit freundlichen Grüßen,ibis London Wembley

Lieber Gast,Vielen Dank für die tolle Bewertung unseres Hotels! Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.Aufrichtig,Mit freundlichen Grüßen,ibis London Wembley

ear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Kind regards,ibis London Wembley

Dear Guest,We very much appreciate your comments regarding your stay at the ibis London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kind regards,ibis London Wembley

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Kind regards,ibis London Wembley

Dear Ron,Thank you for your feedback. We're glad to hear that our hotel and room met your needs for a one-night stay after an event at Wembley Arena.We strive to provide comfortable accommodations that are convenient for our guests, and we're pleased to hear that you found our location near Wembley Station train station convenient for your travels.If you have any suggestions for how we can improve and elevate your experience for future visits, we'd love to hear them.We hope to have the opportunity to welcome you back in the future.

Dear Maureen,Thank you for your feedback. We're pleased to hear that our location and staff were to your satisfaction. However, we're very sorry for the issues you experienced.We apologize for the problems with the electronic keys and the dirty glasses in the breakfast area. We will address these issues immediately. Additionally, we will ensure the music volume is appropriate at all times.The lift incident is particularly concerning, and we will review our emergency procedures to prevent such occurrences in the future.Your feedback is essential for us to improve. We hope you might give us another chance to provide a better experience.

Thank you for your review! We're thrilled to hear that you had a perfect stay for your event at Wembley Arena. We hope to welcome you back for future events!

Dear Patrick,Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay and found our staff awesome, the room spacious, and the bed comfortable. It's also fantastic to know that our location was convenient for you and that you enjoyed the great view of Wembley Stadium.We appreciate your suggestion about adding a fan in the room. We will certainly look into this to enhance our guests' comfort, especially for those facing the sunrise.We look forward to welcoming you back in November 2024! Thank you for choosing to stay with us again.

Dear Kajol,Thank you for sharing your feedback on Expedia. We greatly appreciate your positive rating of 4 out of 5.We're delighted to hear that you found our area and staff to be very good during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your overall experience.If there are any specific areas where we can further enhance your stay or if you have any suggestions for improvement, please feel free to let us know. We value your input and strive to make each guest's experience exceptional.We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future.Best regards,DianaReceptionist - ibis London Wembley

Dear Chris,Thank you for sharing your feedback on Expedia. We appreciate your honest rating of 3 out of 5.We apologise for any discomfort you experienced with the temperature in your room. Your feedback is valuable to us, and we regret any inconvenience caused by the room being too hot. We will certainly look into this matter to ensure that future guests do not encounter similar issues.We appreciate your suggestion regarding providing a fan to help with cooling down the room in cases where the air cooling system is not satisfactory. Rest assured, we will take this into consideration for future improvements.If you choose to stay with us again in the future, please don't hesitate to reach out to us directly so that we can ensure a more comfortable experience for you.Warm regards,DianaReceptionist - ibis London Wembley

Dear Russell,Thank you for sharing your feedback on Expedia. We appreciate your rating of 3 out of 5.We regret to hear that your experience did not meet your expectations. Your comments regarding the size of the room and beds, as well as the limited breakfast options, have been duly noted. Please accept our apologies for any inconvenience caused.It's important to mention that this experience is not what we strive to offer at ibis London Wembley. Rest assured, your feedback will be shared with our team, and we will take steps to address the issues raised to ensure a better experience for our guests in the future.We sincerely apologise for any disappointment you experienced, and we hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Warm regards,DianaReceptionist - ibis London Wembley

Dear Khuram,Thank you for your feedback, and we're glad to hear that you enjoyed the nice room with an excellent shower and the high floor placement. We apologize for any inconvenience you experienced and understand your disappointment regarding the sofa bed. Your suggestion regarding offering something complimentary as a gesture of goodwill is duly noted and will be considered in our efforts to enhance guest satisfaction. We appreciate your valuable input and hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Ibis Wembley

Dear Guest,We're thrilled to hear that you found our property exceptionally clean! Maintaining a pristine environment for our guests is a top priority for us. Thank you for recognizing our efforts, and we hope to welcome you back for another wonderful stay in the future.Kind regards,Ibis Wembley

Dear Gladys,We apologize for the breakfast not meeting your expectations despite the courteous service provided by our staff. Your feedback regarding the temperature of the items will be addressed promptly. We value your input and strive to continuously improve our offerings.

Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's convenient location for the OVO arena event made your stay enjoyable and stress-free. It's wonderful to know that you found the proximity to the arena and the availability of our bar beneficial for your evening plans.We're also pleased that you found our common areas tastefully decorated and clean, and that our staff provided attentive and polite service. However, we apologize for the inconvenience caused by the issues with the toilet flush and the unpleasant smell in the bathroom. Your feedback is invaluable to us, and we will address these concerns with our housekeeping and maintenance teams to ensure that they are promptly resolved.Thank you for recommending our hotel, and we're delighted to hear that you wouldn't hesitate to stay with us again. If you have any further comments or if there's anything else we can do to enhance your experience, please feel free to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Ibis London Wembley

Dear Chloe,Thank you for taking the time to share your feedback on Expedia. We're absolutely thrilled to see your perfect rating of 5 out of 5!Your satisfaction is our utmost priority, and we're delighted that you had such a fantastic experience during your stay with us. If there's anything specific that you particularly enjoyed or any areas where we can maintain this level of excellence, please do let us know.We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,DianaReceptionist - ibis London Wembley