Dear Thomas,Thank you very much for choosing to stay at Crowne Plaza Docklands and for taking time to share some feedback with us. We are pleased to hear that location, breakfast, room and nearby stores met your expectations. We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Manfred,Thank you very much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are sorry to hear that room and amenities did not meet your needs and we are going to address it to relevant team. However we are pleased to hear that you did enjoy the breakfast and that team was friendly. We are looking forward to welcome you again in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Qendrim,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share some feedback with us. We are pleased to hear that you did like the size of the rooms, however we are sorry to hear that you was disappointed with the breakfast we offer. We take all the feedback very seriously and we are going to share it with our management team. We hope this is not going to stop you from staying with us in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Christoph,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. It sounds like your experience at the hotel had its ups and downs. It's great that the location was convenient with a nearby tube station for easy access to the city. However, it's disappointing to hear about the condition of the pool during your stay. Murky and smelly water definitely doesn't make for an enjoyable swimming experience. Hopefully, the hotel management takes note and addresses this issue for future guests. We hope you give us a chance to serve you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Sabatino,Thank you for staying at Crowne Plaza London Docklands. We hope that you enjoyed your stay and we appreciate you taking the time to share with feedback with us and other valuable guests. We are looking forward to welcome you again in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Kirk, Thank you for taking the time to rate our hotel with five stars! We are absolutely delighted that you had such a fantastic experience during your stay at our property. Our team strives to provide exceptional service, and your feedback is incredibly motivating. If you have any specific comments or suggestions to share, please feel free to let us know. We look forward to hosting you again in the future.

Dear Andrea,Thank you for your kind words and great review. We're glad to hear that you had a pleasant stay with us and that our service and staff met your expectations. It's great to hear that you would like to come back. We look forward to welcoming you back soon.

Dear Guest, Thank you so much for taking the time to give us a score on your recent stay in Crowne Plaza Docklands. We look forward to hosting you again.Best wishes, Mari

Dear Andre, Thank you for taking the time to give us your feedback. I am so glad to learn you enjoyed our location and the great transport system we have near us that makes it so easy to get around. Thank you also for mentioning the great service you received from our teams, this is the most important to us.We look forward to welcoming you back when your travels bring you this way again.Best wishes, Mari

Dear Stephanie,We would like to thank you for taking the time to share your comments following your recent stay at Crowne Plaza London Docklands. It is really satisfying for the entire team to read your positive comments and to know that we helped make your time in London so memorable. We hope to welcome you back to the Crowne Plaza London Docklands when you return tLondon Docklands.Sincerely, Nurun LaskarGuest Service Manager

Dear Joanne, Thank you for taking the time to rate your recent stay at Crowne Plaza London Docklands with 5 out of 5 stars. Your high rating is greatly appreciated, and we are delighted to know that you had a wonderful experience with us.We look forward to the opportunity to welcome you back for another exceptional stay in the future.Warm regards,Iqrah Maqsood

Dear Daniel,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are very pleased with your high score given to us and we are very happy to hear that you liked the location. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Gar,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing some feedback with us. We are very pleased to hear that location was convenient for your stay and we hope you had a pleasant stay. We are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Patricia,Thank you for sharing your positive feedback! We're delighted to hear that you had a great experience during your stay with us at Crowne Plaza London Docklands. Our team works hard to ensure that every guest feels welcome and valued, and it's wonderful to know that their efforts made a difference for you. We're also glad that you enjoyed our breakfast offerings and found our location convenient for your needs. We hope to have the pleasure of welcoming you back for another excellent stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind Regards,Fatima Laskar

Thank you, Elizabeth!Hope to see you again!

Dear Kimberly,Thank you so much for choosing to stay at Crowne Plaza Docklands and for sharing some feedback with us. It sounds like you had a wonderful experience! Lilia's exceptional service must have made your stay even more enjoyable. It's great to hear that the property was clean, comfortable, and offered good dining options. We are looking forward to welcome you again in the future!Kind regards,Rita DauabaraiteAssistant Front Office Manager

Dear Carole,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share your score with us. We are very pleased with high score you gave to us. We hope you had a pleasant stay with us and we are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Ben,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your comments with us. We are sorry to hear that you were not aware of the charge for the third adult in the room. But as original reservation was booked only for two adults, there is always a charge for an extra person. We do apologize if it had caused inconvenience, but we hope this is not going to stop you from staying with us in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Henny,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. It seems like you had a less than satisfactory experience at that property. We can ensure that your feedback is taken very seriously and we are going to share with our team for future enhancement. We hope you give us a chance to host you again in the future and hopefully we would be able to provide you the better experience. Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Fran,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share some comments with us. We are very pleased with the high score given and we are looking forward to welcome you again in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Gaynor,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share some feedback with us. We are pleased to that you had enjoyable stay and we are looking forward to welcome you again in the future!Kind regards,Rita Daubaraite

Dear Mark,Thank you for choosing Crowne Plaza Docklands for your recent stay. We appreciate your rating of 4 stars.Your feedback is important to us, even if you haven't provided any specific comments. We are glad to see that you had a positive experience overall, and we're here to assist you with anything you may need in the future.We hope to have the opportunity to welcome you back to Crowne Plaza Docklands for another enjoyable stay.

Dear Elizabeth,Thank you for choosing Crowne Plaza Docklands for your recent stay and for sharing your feedback with us. We're thrilled to hear that despite arriving late, you were greeted with respect and that you had an overall good experience.It's wonderful to know that you found our service to be welcoming and that you plan to stay with us again when attending events at the O2. We look forward to welcoming you back and ensuring another enjoyable stay.Thank you again for your kind words, and we can't wait to host you again at Crowne Plaza Docklands.Warm regards,Iqrah MaqsoodFront Of House Receptionist

Dear Davinia,Thank you so much for choosing to stay at Crowne Plaza Docklands and for taking time to share your feedback with us. We are very sorry to hear that our team members were rude to you and take our sincere apologies on that. We hope you are going to give us a chance to serve you again in the future!Kind regards,Guest Relations Team

Dear Daniel,Thank you so much for staying at Crowne Plaza Docklands and for taking time to share your feedback with us. It's good to hear that your overnight stay was enjoyable overall, but it's unfortunate that the breakfast didn't meet your expectations. Food temperature is definitely an important aspect of the dining experience, and it sounds like the breakfast items weren't as hot as they should have been, despite the steam indicating otherwise. We are going to share your comments with our chef for future enhancement.We are looking forward to welcome you back in the future!Kind regards,Rita DaubaraiteAssistant Front Office Manager

Dear Paul,Thank you so much for staying at Crowne Plaza Docklands and for sharing some comments with us. We hope you had a pleasant stay and we are looking forward to welcome you back in the future.Kind regards,Rita DaubaraiteAssistant Front Office Manager