Thank you for your feedback, Barbara. We appreciate your insights regarding your recent stay with us. We apologise for any inconvenience caused by noise, particularly from the nearby underground tracks. However, we're glad you enjoyed the scenic views over South Kensington from our higher rooms and found our staff to be friendly. We also appreciate your feedback on the breakfast pricing, and we understand your preference for nearby cafes. Your comments will be shared with our team for further improvement. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,AJ Copthorne Tara Team

Thank you for staying with us and rating us positively. We are glad you had a comfortable stay. We look forward to your next visit.Best regards,Copthorne Tara Team

Dear Sofie-Nastasija,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a fantastic experience during your stay. If there's anything specific that made your visit memorable, feel free to let us know. We appreciate your support and hope to welcome you back soon for another wonderful stay.Warm regards,AflalCopthorne Tara Team

Dear Martin,Thank you for sharing your review. We're delighted to hear that you enjoyed our convenient location near High Kensington Underground and the nearby shops and restaurants. If there are any areas where we can further enhance your experience to earn that extra star next time, please feel free to reach out to us. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,AflalCopthorne Tara Team

Dear Michael,Thank you for taking the time to share your review of your recent stay at Copthorne Tara.We're delighted to hear that you found our hotel to be a great starting point for your city trip and that you enjoyed the convenience of our proximity to the underground station. It's wonderful to know that you found our breakfast plentiful and delicious.Your feedback regarding the adequacy of our rooms for this type of vacation is greatly appreciated. We strive to provide comfortable accommodations that meet the needs of our guests, and we're pleased to hear that you found our rooms suitable for your trip.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,AflalCopthorne Tara Team

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns leid zu hören, dass Sie Probleme mit der Klimaanlage hatten und dass das Badezimmer etwas abgewohnt war. Wir freuen uns jedoch, dass Sie unser reichhaltiges Frühstücksangebot genossen haben und die ruhige Lage des Hotels geschätzt haben. Ihre Kommentare werden zur Verbesserung unseres Services berücksichtigt. Wir hoffen, dass Sie uns trotz dieser Unannehmlichkeiten in Zukunft noch einmal besuchen werden. Mit freundlichen Grüßen, Copthorne Tara Team.

vielen Dank, dass Sie uns von Ihren Erfahrungen während Ihres Aufenthalts im Hotel berichtet haben, während Ihres Urlaubs vom 27.02 bis 02.03 in London. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie nicht das von Ihnen gebuchte Zimmer erhalten haben.Wir bedauern zutiefst die Unannehmlichkeiten, die Ihnen dadurch entstanden sind, insbesondere die Schwierigkeiten bei der Bereitstellung eines angemessenen Zimmers für Sie und Ihre Familie. Ihr Feedback ist uns sehr wichtig, und wir werden sicherstellen, dass dies intern an die entsprechenden Abteilungen weitergeleitet wird, um sicherzustellen, dass solche Vorfälle nicht wieder auftreten.Nochmals möchten wir uns aufrichtig bei Ihnen entschuldigen und hoffen, dass Sie uns die Gelegenheit geben, Ihr Vertrauen wiederzugewinnen und Sie bei einem zukünftigen Aufenthalt besser zu betreuen.Mit freundlichen Grüßen,

Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

Thank you for staying with us and rating your stay. We look forward to welcoming you back.Kind regards,Copthorne Tara Team

Dear Guest Thank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards we aim to provide. We are committed to continuously improving both our service and guest facilties and we have recently refurbished a large proportion of our room inventory. however as I am sure you can appreciate our size does mean it is hard to refurbish 833 bedrooms all at once, as a consequence we operate a continuous improvement strategy and aim to resolve any issues as promptly as we can. Our guests feedback is extremely important to us and will review your comments In turn to ensure a more favourable guest experience in the future I do hope we have the opportunity to welcome you back in the near future Best regardsAndrei Ticau, Operations Manager

Dear EvaThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards we strive to provide. I will follow up your comments with our food and beverage management team to see where we can improve in the future Best regardsBen Kim, General Manager

Dear ChristianThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear overall you had a comfortable stay albeit improvements can be made . We are committed to continuously improving our service and guests facilities and have recently refurbished a large proportion of our room inventoryOur guests feedback is extremely important to us and we would find it invaluable for you to share any specific comments to allow us to improve in the future I hope we can welcome you back in the near future Best regards Ben Kim, General Manager

Dear IremThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear DarioThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear NorbertThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear StefanThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear YvonneThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay with us and I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear StephanThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards we aim to provide. We are committed to continuously improving both our service and guest facilties and we have recently refurbished a large proportion of our room inventory.The safety and security of our guests is something we take very seriously and therefore as well as every corridor and public area being protected by CCTV, we also ensure out lifts can only be accessed by residents by use of their key cards, this is clearly explained within the lifts themselves Being located only 2 minutes away from High Street Kensington tube station does provide the challenge that some rooms overlook the rail tracks, we do everything we can to reduce the impact including have thick double glazing on these rooms. Our windows do not open for safety reasons however every room has both hot and cold A/C for ventillation With regards to your parking fine, the hotel is protected by parking eye cameras and a fine is triggered after 15 minutes of a vehical being parked. Again this is clearly explained by signage around our forecourt I do hope we have the opportunity to welcome you back in the near future Best regardsBen Kim, General Manager

Dear MichaelThank you for your feedback on your recent stay at thee Copthorne Tara Hotel I am glad to hear overall you had a comfortable stay with us however I will look into your feedback with our department heads to ensure we are always improving for future stays I do hope we have the opportunity to welcome you bacj in the future Best regardsBen Kim, General Manager

Dear GuestThank you for your feedback on your recent stay at the Copthorne Tara Hotel I am sorry to hear your experience was not to the usual high standards that we aim to provide. We are committed to continuously improving both our service and guest facilities and we will look into your comments with our department heads to see where we can improve in the future and ensure issues are resolved promptlyI do hope we have the opportunity to welcome you back in the near future to offer a more favourable experience Best regardsBen Kim, General Manager

Dear Guest Thank you for your feedback on your recent stay at the Copthorne Tara Hotel I am glad to hear you had a comfortable stay and I hope we can welcome you back in the near future Best regards Ben Kim, General Manager