Fassade der Unterkunft

Bewertungen von Palácio Ludovice Wine Experience Hotel

5 out of 5
Palácio Ludovice Wine Experience Hotel
R. de São Pedro de Alcântara, 39-49, Lisbon, Lisboa

Bewertungen

9,8

Außergewöhnlich

239 von insgesamt 271 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
22 von insgesamt 271 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 271 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 271 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 271 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Dirk

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage, extrem ruhige Zimmer. Tolle Bars und Restaurants in der Nähe. Viele Hotspots in kurzer Zeit zu erreichen.
Aufenthalt von 2 Nächten im November 2023
Antwort von Palácio Ludovice Hotel am 28. Nov. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super’ feedback with all our dedicated team. “Act as if what you do makes a difference. It does.” - William JamesHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Bernd

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Palácio Ludovice Hotel am 25. Okt. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us.“The most important thing is to try and inspire people so that they can be great in whatever they want to do.” - Kobe BryantHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Carole Luzio

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Palácio Ludovice Hotel am 2. Nov. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us.“I never dreamed about success. I worked for it.” - Estée LauderHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Thomas

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lissabon ist schon ein Traum an sich. Aber mit dem Palacio Ludovice hat die Stadt auch eine adäquat großartige Herberge ♥️🍀👍
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Palácio Ludovice Hotel am 1. Juni 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super’ feedback with all our dedicated team. "Life is the dancer and you are the dance." - Eckhart TolleHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Olaf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel!
Toller Blick über Lissabon, edel eingerichtete Zimmer - sehr hell, was mir wichtig ist. Das Badezimmer ist geräumig. Das Frühstück war toll präsentiert. Die Lage ist sehr gut, man ist mittendrin. Die Mitarbeiter waren alle sehr zuvorkommend freundlich und professionell - insbesondere das Team an der Rezeption, danke!
Aufenthalt von 3 Nächten im März 2023
Antwort von Palácio Ludovice Hotel am 5. Apr. 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super super super’ feedback with all our dedicated team. "What the mind can conceive and believe, and the heart desire, you can achieve.” - Norman Vincent PealeHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Katrin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2023
Antwort von Palácio Ludovice Hotel am 22. März 2023
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. Your review is very important to us."Don't worry. Be happy." - Bobby McFerrinHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderschönes historisches Hotel an top Lage
Wunderschönes historisches Hotel mit top Service in Lissabons‘ Altstadt. Reichhaltiges Frühstück mit hochwertigen Produkten. Sehr gute Lage und Deluxe Room hatte wunderschöne Aussicht über Altstadt.
Aufenthalt von 2 Nächten im November 2022
Antwort von Palácio Ludovice Hotel am 1. Dez. 2022
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be my pleasure to proudly share your ‘super’ feedback with all our dedicated team. “Strive not to be a success, but rather to be of value” - Albert EinsteinHope to have the pleasure of welcoming you back in a near future.Sincerely, Raquel Ferreira Guest Relations Manager

10/10 – Hervorragend

Benny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location within walking distance to everything! However, the elevators from town was not running so we had to walk up the steep hill daily from town. The rooms were spacious and clean. The breakfast offered a variety of continental food as well as an Ala carte menu. Friendly staff. Would definitely stay again!!!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Aya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at this hotel are just incredible! Everyone is so kind and welcoming. We had a wonderful stay and can’t wait to be back!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Laura

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, staff is super helpful. Rooms and services everyday are amazing and go above and beyond. Room was better than expected.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Maureen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great, lively neighborhood with many restaurant options
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mrs. Maureen Buick,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us."The most important thing is to try and inspire people so that they can be great in whatever they want to do." – Kobe Bryant.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Most elevated hotel. Everyone was exceptionally friendly and helpful. The little touches like turn down service and needs check made the stay feel special. The restaurant was beautiful and the spa totally enjoyable. I can’t say enough excellent things. The location was great, near everything, exciting restaurants and night life. Easy six star stay
Aufenthalt von 6 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mr. John Kupchaunis,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us."The point is not to pay back kindness but to pass it on" - Julia Alvarez.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

john

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Classical elegance and superb front desk and housekeeping.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mr. John Kay,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to share your feedback with all our dedicated team. "Find a job you enjoy doing, and you will never have to work a day in your life" - Mark TwainWe hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

8/10 – Gut

TAMMY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you want to be in a lively neighborhood but with great service, extra large room and overall great hotel this is for you.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mrs. Tammy Alvino,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours. It will be a pleasure to proudly share your feedback with all our dedicated team. "Do what you love and you will never work a day in your life" - Marc Anthony.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Susie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Allison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved staying at this hotel! Staff was beyond friendly and helpful. Room was beautiful but small. Very convenient to many attractions and restaurants. Would definitely stay here again !
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mrs. Allison Moreida,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. "Do not be afraid of perfection, you will never achieve it" - Salvador Dali.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Cristina

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Cristina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will definitely stay here again. Perfection. Federico restaurant was fantastic, as well as our bartender.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mrs. Cristina Vincentelli,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are delighted to read that you had a fantastic experience and that our team provided such excellent service that exceeded / reached your expectations! Your positive review greatly motivates us to continuously improve our services and maintain our commitment to excellence. "The more you work, more luck you will have" - Thomas Jefferson.We are grateful for the opportunity to have you as our guest, and we look forward to welcoming you back, hopefully soon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Sharon Mary

Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Karel M, Sint Niklaas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
we zijn absoluut verbluft door de kwaliteiten van jullie tophotel. Het verblijf overtrof onze verwachtingen. Prachtig historisch gebouw, zeer passende aankleding en eigentijdse inrichting met moderne hoogstaande toetsen. Zeer vriendelijk en behulpzaam personeel die werkten alsof het voor henzelf was. Zeer uitgebreid en gevarieerd ontbijt met versbereide warme gerechten. Uitgebreide wijnkaart en uitstekende sommeliers. De producten van Caudalie en de aangeboden verzorging waren het perfecte toetje op dit uitstekend stadsverblijf. Proficiat.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations Supervisor am 11. Mai 2024
Dear Mrs. Karel Hoye,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are delighted to read that you had a fantastic experience and that our team provided such excellent service that exceeded / reached your expectations! Your positive review greatly motivates us to continuously improve our services and maintain our commitment to excellence. "We are what we repeatedly do". - Aristóteles.We are grateful for the opportunity to have you as our guest, and we look forward to welcoming you back, hopefully soon! Kindest Regards, Inês Subtil

6/10 – Okay

SANJAY

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Housekeeping not upto mark. Concierge service needs to be better. Room with small window though beds were quite comfortable and location was very central
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Supervisor am 30. März 2024
Dear Mr. Sanjay Kapur,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We truly regret to hear that several things throughout your stay haven’t met your expectations. Everyday, all our dedicated team give the utmost to comply with our guest needs and we are surprised when reading your comment that even when we promptly assist you with all reservations, during and after your stay, you considered our concierge service lame. Furthermore, on your departure, one of our staff member carried your luggage to the following hotel next door proving the excelent service we strive to provide. Lastly, on our side, the turndown service was carried out according with our procedures and understood by you. However, we take note of your comment and we will share with the entire team as we strive to improve every day with our guests feedback.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês SubtilKindest Regards,

10/10 – Hervorragend

Kerri

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great bartenders!
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Luiza, Brussels

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really liked the hotel, the location, the decoration. The breakfast was delicious and the staff very good.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Supervisor am 2. Apr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Mike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
With our VIP Access they brought a sweet treat and an drink every night. The staff was super helpful and friendly (Thanks Tiago!!) Everyone was wonderful. It has a beautiful (& tasty) restaurant. Loved it very much.
Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Relations Supervisor am 2. Apr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team, specially Tiago.We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Haitao

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing and very friendly. The hotel is beautiful and offered delicious food and wine.
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Relations Supervisor am 2. Apr. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. All our staff is committed in providing to all our valued guests memorable experiences and it is very rewarding to receive a comment such as yours that is a truly motivation to all of us. It will be a pleasure to proudly share your feedback with all our dedicated team. We hope that we may have the opportunity of welcoming you next time in Lisbon! Kindest Regards, Inês Subtil

10/10 – Hervorragend

Miguel

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente ubicación, muy buen servicio cuartos muy cómodos y excelente servicio!
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Relations Supervisor am 2. Apr. 2024
Estimado Señor Miguel,Gracias por escribir otro capítulo importante en una historia de más de 300 años y por tomarse el tiempo de hacernos llegar sus comentarios, que son muy importantes para nosotros y merecen toda nuestra atención. Todo nuestro personal está comprometido a proporcionar a todos nuestros valiosos huéspedes experiencias memorables y es muy gratificante recibir un comentario como el suyo, que es una verdadera motivación para todos nosotros. Será un placer compartir sus comentarios con todo nuestro equipo, especialmente con Pedro y Junior.¡Esperamos tener la oportunidad de darle la bienvenida la próxima vez en Lisboa! Un cordial saludo, Inês Subtil

10/10 – Hervorragend

Marja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bonne localisation, décoration soignée et personnel amiable
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 6. März 2024
Chere Madame Marja,Merci d'avoir écrit un autre chapitre important d'une histoire vieille de plus de 300 ans.L'ensemble de notre personnel s'engage à offrir à nos précieux clients des expériences mémorables et il est très gratifiant de recevoir un commentaire tel que le vôtre, qui est une véritable motivation pour nous tous. "Nous sommes ce que nous faisons de manière répétée" - Aristóteles.Nous espérons avoir l'occasion de vous accueillir la prochaine fois à Lisbonne!Cordialment,Inês Subtil

10/10 – Hervorragend

alex

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel in a historical building . Newly renovated . Beautiful interior . Su po er comfortable beds and pillows and sheets . Beautifully appointed rooms . Luxurious skin products . We received a complimentary dessert brought in to the room every night around 5 pm . Espresso machine and fresh water in the room . Robes , slippers , umbrellas and all the amenities were top quality . Delicious restaurant Federico's you must try . Located in beautiful part of town . Highly recommend
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 29. Feb. 2024
Dear Guest,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to hear that you thoroughly enjoyed your stay. On behalf of our entire team we would like to thank you for your very kind feedback which motivates us to continuously improve our services and maintain our commitment to excellence."We are what we repeatedly do." - Aristóteles.We are grateful for the opportunity to have you as our Guest, and we look forward to welcoming you once again next time in Lisbon.Kindest Regards,Inês Subtil

10/10 – Hervorragend

Edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very charming and given the neighborhood, very quiet
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Supervisor am 29. Feb. 2024
Dear Edward Watkins,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace located in a such charming neighborhood."The only way to do great work is to love what you do" - Steve Jobs.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 29. Feb. 2024
Dear Mr. Jonathan Hamel,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace located in a such charming neighborhood."Happiness is not by chance, but by choice" - Jim Rohn.We are looking forward to welcome once again, hopefully soon!Kindest Regards, Inês Subtil

10/10 – Hervorragend

Tyler

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is very beautiful and the staff were very friendly and knowledgeable. We had a great experience with all of the staff at this hotel especially Ricardo who helped us with our check in and made sure our honeymoon stay was extra special! The room was very clean and comfortable and sound proof. The hotel is in a busy area which you would have no idea.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Inês Subtil | Guest Relations Supervisor am 27. Feb. 2024
Dear Guest, Thank you for writing another important chapter in a story with more than 300 years and for the time spent to provide us with your feedback which is very important for us and deserves all our attention. We are glad to hear that you enjoy our staff performance, specially Ricardo. "Everything you can imagine is real" - Pablo Picasso. It was a real pleasure for us to have you as our Guest, and we hope to welcome you once again, next time in Lisbon! Kindest Regards

8/10 – Gut

Hilda hi

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Dear Mrs. Hilda Yim,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil

8/10 – Gut

Ivonne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Dear Mrs. Ivonne Rivera,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you had a fantastic experience in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil

2/10 – Ungenügend

Dae Gun, Chula Vista

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Marcela

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Estimada Sra. Marcela Kalid,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-la em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Dear Mrs. Ling Yang,Thank you for writing another important chapter in a story with more than 300 years. We are delighted to read that you enjoyed your stay in our Palace.We look forward to welcome you next time in Lisbon, hopefully soon!Kindest Regards,Inês Subtil

10/10 – Hervorragend

Maxime

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Chère Madame Maxime Bidon,Nous vous remercions d'avoir écrit un nouveau chapitre important d'une histoire vieille de plus de 300 ans. Nous sommes ravis de lire que vous avez vécu une expérience fantastique dans notre palais.Nous espérons vous accueillir bientôt lors d'une prochaine visite à Lisbonne !Cordialment,Inês Subtil

10/10 – Hervorragend

Marcelo, New York

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Carlos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Estimado Sr. Carlos Possidente,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-lo em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil

10/10 – Hervorragend

adriana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Estimada Sra. Adriana Marcilio,Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-la em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil

10/10 – Hervorragend

ZIH HAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5/5 wonderful stay
First of all, it’s amazing! The stay is wonderful and it started with warm and welcoming staff at reception. She explained a lot and helped us on early check in. We got welcome drinks and also soft drink credits (this is from Expedia). She also helped to upgrade my parents room to a supreme and spacious room! We love it. Everyday we got night snack and wine/water in the room. The location is great and I will definitely stay in the future. When we checkout day, gentleman in the front desk helped us on the luggage’s and walk us to the cab. I really like the hotel and stay!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 17. Feb. 2024
Dear Mrs. Zih Han,Thank you for being part of a story with more than 300 years!We are delighted to hear that your recent stay at Palacio Ludovice was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.We are very lucky to be located in a place with a matchless historical personality and charm.We all hope to welcome you back in the near future!Kindest Regards,Inês Subtil

10/10 – Hervorragend

Marjorie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 29. Feb. 2024
Dear Mrs. Marjorie,Thank you for writing another important chapter in a story that is more than 300 years old. We are delighted to read that you had a fantastic experience and we are looking forward to welcome you once again, hopefully soon!Kindest Regards,Inês Subtil

10/10 – Hervorragend

karyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay
Our stay was wonderful from check in with a wonderful staff to the location and cleanliness. We will return
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 17. Feb. 2024
Dear Mrs. Karyn Williams,Thank you for being part of a story with more than 300 years!We are delighted to hear that you had a fantastic experience and that our team provided such excellent service.We are grateful for the opportunity to have you as our guest, and we look forward to welcoming you once again, hopefully soon!Best regards,Inês Subtil

10/10 – Hervorragend

Varsha, Denham

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, great location and wonderful staff!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Inês Subtil | Guest Relations Supervisor am 15. Feb. 2024
Dear Mrs. Varsha Wessely,Thank you for writing another important chapter in a story with more than 300 years.We are delighted to read that you had a fantastic experience in our Palace.Thank you very much for choosing us to spend a such special occasion.Looking forward to welcome you once again, hopefully soon!Kindest Regards,

10/10 – Hervorragend

Taylor

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel! Great location! Great service!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Inês Subtil | Guest Relations Supervisor am 15. Feb. 2024
Dear M.Taylor Dasilva,Thank you for writing another important chapter in a story with more than 300 years!We are delighted to hear that your recent stay at Palacio Ludovice was delightful and that you thoroughly enjoyed your stay. We will share your feedback with the entire Palácio Ludovice TeamLooking forward to welcome you once again, hopefully soon!Kind Regards,

10/10 – Hervorragend

Flávio

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Relations Supervisor am 1. März 2024
Estimado Sr. Flavio Filho.Obrigado por escrever mais um capítulo importante de uma história com mais de 300 anos. Ficamos muito satisfeitos por ler que teve uma experiência fantástica no nosso Palácio.Esperamos recebê-lo em breve numa futura visita a Lisboa!Melhores cumprimentos,Inês Subtil

10/10 – Hervorragend

Arthur C

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Incredible service and perfect location
We had such and amazing stay at Palácio Ludovice, starting from the reception and the bell boys, up to housekeeping and restaurant staff. The service was impeccable at all times, with discerning attention to detail. The location couldn’t be better, at Bairro Alto, close to the city’s main avenue (Liberdade) and with plenty excellent restaurants nearby. The only downside of my stay was we were allocated in room 101, pretty close to the reception, which could be noisy at times, but that didn’t impact our overall experience at the hotel and would definitely stay there again.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Inês Subtil | Guest Relations Supervisor am 15. Feb. 2024
Dear Mr. Arthur De Castro Neto,Thank you for writing another important chapter in a story with more than 300 years!We are delighted to hear that your recent stay at Palacio Ludovice was delightful and that you thoroughly enjoyed your stay. It was a great pleasure for us to welcome you as our Guest and are looking forward to welcome you once again, hopefully soon!Kindest Regards,