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Bewertungen von Niagara Crossing Hotel & Spa

3.5 out of 5
Niagara Crossing Hotel & Spa
100 Center Street, Lewiston, NY

Bewertungen

8,8

Hervorragend

618 von insgesamt 1044 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
255 von insgesamt 1044 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1044 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 1044 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1044 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christine

Gut: Sauberkeit
It is a pet, friendly hotel, however, guests were holding their small dogs in their arms over the food tables at breakfast time. That was very unacceptable.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Zachary

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A/C didn’t work in our first room.. but the staff stepped up and even on a busy weekend with a wedding happening at the hotel they were able to move us to a new room! Staff was super responsive and respectful! Breakfast had good options and the bar food was great! 9/10
Aufenthalt von 4 Nächten im Mai 2024

4/10 – Schlecht

pooja

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
No ventilation in the washroom
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Anna

Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel itself located in really nice area. Hotel seems sort of old but very nice. But what i didn't like in there is AC - it's very loud, sort of making impossible to sleep with that noise . And another issue - smell in room very strange, especially when u just entering room.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Eduard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Dalinez

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, spacious rooms and good breakfast.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 24. Mai 2024
Elizabeth, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

8/10 – Gut

Brigid

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Great hidden gem
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 21. Mai 2024
Brigid, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Brianne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, quiet, with food in walking distance
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 21. Mai 2024
Brianne, thank you for your kind words about your stay with us. We hope to have you back again in the future!

6/10 – Okay

Kathy

Gut: Sauberkeit und Personal & Service
The property is very nice, good breakfast and good staff. However, it’s very outdated and if you’re a light sleeper, do not count on getting any sleep unless you’re on the highest floor. We had a room on the first floor and could hear the people above us all night. With every move they made we would wake up. Also I suggest bringing your own pillows because the ones they provide are very flat.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 19. Mai 2024
Kathy, thank you for your feedback about your stay with us. We hope to have you back in the future!

8/10 – Gut

virginia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stay here frequently. It goes through changes often. Some good and some not good. Staff works hard at keeping rooms clean and outside nice. Lots of noise comes through the floors so try to get a room with no one above you or you may hear a lot you’d rather not hear. Breakfast is very nice.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 21. Mai 2024
Virginia, thank you for your feedback and your continuous stays with us. We appreciate our regulars! We hope to see you again soon!

10/10 – Hervorragend

Jon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 21. Mai 2024
Jon, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Thomas

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was very nice, clean, large quiet room. We would stay again if in the area.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 19. Mai 2024
Thomas thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Nick

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great location and views of the river. Rooms are a good size. Price is reasonable for what you get. There is a great restaurant across the road: Griffon's Brewery. The town of Lewiston also a nice place t o walk and shop. We'll be back.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 19. Mai 2024
Nick, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Paul

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay staff has been very helpful, the woman caring for the Bar area was great !She Made sure everything we needed to enjoy our meal. The front desk staff was also very helpful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 21. Mai 2024
Paul, thank you so much for your kind words about our stay and your stay. Debbie was at the bar during your time here and she is a great asset to our staff. We appreciate the feedback and we hope to have you back again soon!

10/10 – Hervorragend

Myrtha N

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful setting along the Niagara River.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 16. Mai 2024
Myrtha, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel. Large spacious rooms in a quiet setting.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 16. Mai 2024
Lisa, thank you for your kind words about your stay with us! We hope to have you back again soon!

10/10 – Hervorragend

Keith

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean. On the Niagara River. Nice walking area. Good variety of food for breakfast
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Keith, thank you for your feedback about your stay with us. We hope to have you back again in the future!

4/10 – Schlecht

Tara

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
My room had six huge black flies buzzing around I no it. When I arrived at the property there was no one there to check me in so I waited in the lobby for 20 mins. I checked out 25 minutes late and was charged a $50 fine. Hotel is in a lovely location and the breakfast was great and staff very friendly but flies in my room and then being fined really put a damper on the experience. I didn’t fine them for not letting me check in when I wanted to.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Hello Tara, upon viewing your reservation, you were not charged a 50 fee for late check out. The only charge was a 50 incidental which you will see refunded back to you on your next bank statement. We do apologize for the flies, that is an unusual circumstance, but are happy to hear you still had a good stay. We hope to have you back again in the future, no flies this time!

8/10 – Gut

Carol, Ashfield

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Always a pleasure. Great and welcoming staff. Rooms always clean. Breakfast is decent.
Aufenthalt von 1 Nacht im März 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Carol, we appreciate your kind words about your stay with us. We hope to have you back again soon!

8/10 – Gut

Karen, Hornell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel....lobby is beautiful....our room this time was a little outdated and fins in front of AC were very dirty. Otherwise room was very nice and bed and bathroom were good. Outside, the steps down to the Lower parking lot need to be fixed up or replaced with something safer. In general it's a nice place and I will stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Karen, thank you for your feedback about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Farhana

Gut: Sauberkeit und Personal & Service
We had a great stay
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 11. Mai 2024
Farhana, thank you for your kind words about your stay. We hope to have you back again in the future!

4/10 – Schlecht

Stan

Aufenthalt von 2 Nächten im Mai 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Stan, thank you for your feedback about your stay with us. We hope to have you back in the future!

10/10 – Hervorragend

DARREN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our new favorite spot for mini vacations
Aufenthalt von 3 Nächten im April 2024
Antwort von -Niagara Crossing FD am 7. Mai 2024
Darren, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

DARREN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very helpful and friendly rooms clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 7. Mai 2024
Darren, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

joseph, Spencerport

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von -Niagara Crossing FD am 7. Mai 2024
Joseph, thank you for your kind words about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

CELIA P

Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

gertrud

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay wa excellent but no maid service and we were there from thursday till sunday?
Aufenthalt von 3 Nächten im April 2024
Antwort von -Niagara Crossing FD am 7. Mai 2024
Gertrud, thank you for your kind words about your stay with us. Our housekeeping is every 3rd full day, therefore you were here just 3 days, and checked out on the 3rd day. We hope to have you back again in the future!

8/10 – Gut

Sharmila

Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 4. Mai 2024
Sharmila, thank you for your rating about your stay with us. We hope to have you back again in the future!

8/10 – Gut

Aleé

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Is really good hotel, just a small complaint with the smell in the room
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 4. Mai 2024
Alee, thank you for your feedback about your stay with us. We will pass this along to our GM, and we hope to have you back again in the future!

10/10 – Hervorragend

EVELYN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice location.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 4. Mai 2024
Evelyn, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a very nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 4. Mai 2024
Ben, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Silvia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect solution for us, very good breakfasts
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 4. Mai 2024
Silvia, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Sara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was amazing. We had a beautiful king bed riverview suite. When we checked in the front desk was friendly and kind. Our suite was clean and spacious. We had a fireplace, two TVs, sitting area, and generously sized bedroom! The bathroom had a seperate shower and a bathtub. The have a 24/7 convenience store area in the lobby and a very nice free breakfast. It is a 30 second walk to the river, and there are a variety of amazing restaurants within walking distance. We chose this hotel because it was about 15 min outside of Niagara Falls. The price is lower being outside of the main tourist area. Be advised this is a older hotel, but the friendly staff, cleanliness, and charm of Lewiston make this place amazing. They also have a spa which we did not visit so i can not review but it looks lovely, and they host weddings and parties. There is also a bar in the lobby, which we did not visit. We did hear some music from the banquet hall below around midnight on a Saturday however we have a toddler, so we do not mind the noise too much! This a great for families with kids who want to run and play in the room and enjoy their vacation. Overall, historic hotel on the river, quick drive to Niagara Falls, clean rooms, free breakfast, good for family time.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 29. Apr. 2024
Sara, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Have stayed here a number of times through the last 4 years and continues to be one of our favorite places.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 29. Apr. 2024
Lisa, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Destiney

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place to stay right on the river. The view is beautiful and the area is quiet but close to the falls and things to do!
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 29. Apr. 2024
Destiney, thank you for your kind response about your stay with us. We hope to have you back again in the future!

4/10 – Schlecht

Ireland

Gut: Personal & Service
Love Lewiston
Aufenthalt von 5 Nächten im April 2024
Antwort von -Niagara Crossing FD am 29. Apr. 2024
Ireland, thank you for your response about your stay with us. We hope to have you back again in the future!

8/10 – Gut

Behnam

Mit der Familie gereist
Gut: Ausstattung
Very good location
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Behnam, thank you for your kind response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

richard

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I would give this property a six star if I could. It was clean, breakfast great including eggs, sausage, bacon, waffles and more. I couldn't say enough to praise this hotel. What makes it an eleven is the staff. Nikah and Debbie were the best being friendly and helpful. I would definitely would recommend them.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Richard, thank you for your kind response about your stay with us and our staff. We hope to have you back again in the future!

6/10 – Okay

Sarj

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Sarj, thank you for your response about your stay with us. We hope to have you back another time!

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mostly everything was either excellent or good. The main difficulty was noise from room directly over ours. In short footsteps overhead seemed to sound as if they were going to come through the floor at any moment and so it was rough getting a good nights sleep. This was not our experience per previous stays.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Richard, thank you for your response about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Randall Lee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My girlfriend lived the spa tub in our room and breakfast was excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Randall Lee, thank you for your kind response about your stay with us. We hope to have you back again in the future!

8/10 – Gut

M Redwan Zinan, Oakville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Thank you for your rating about your stay with us. We hope to have you back again in the future!

8/10 – Gut

Corina, Hesperia

Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 12. Mai 2024
Corina, thank you for your feedback about your stay with us. We hope to have you back again in the future!

8/10 – Gut

Scott

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Rooms are very musty and have a strange smell. Needs a deep clean and proper ventilation. The doors in the halls are all marked up and walls scuffed. The hotel has huge potential but the owners are not obviously putting the needed money into the property. Make some small changes and the value added will be huge. If 2 guest walks into a room and both comment immediately on the "musty" smell, there is an issue.
Aufenthalt von 2 Nächten im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Scott, thank you for your response. I will pass your concerns along to our GM.

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Maria, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

6/10 – Okay

Chun-Shik

Aufenthalt von 3 Nächten im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Chun-Shik, thank you for your rating, and we hope to have you back again in the future!

8/10 – Gut

Bonnie

Gut: Sauberkeit, Personal & Service und Ausstattung
Nice staff
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Bonnie, thank you for your kind response about our staff. We hope to have you back again in the future!

10/10 – Hervorragend

Valeria

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von -Niagara Crossing FD am 27. Apr. 2024
Valeria, thank you for your kind rating about your stay with us. We hope to have you back again in the future!

10/10 – Hervorragend

Denise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was quaint and the staff was very friendly. The room was cozy. I'd definitely recommend or go back again!!
Aufenthalt von 1 Nacht im April 2024
Antwort von -Niagara Crossing FD am 19. Apr. 2024
Denise, thank you for your kind words about your stay with us. We hope to have you back again in the future!