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Bewertungen von The Lenox Collection

3.5 out of 5
The Lenox Collection
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA

Bewertungen

8,8

Hervorragend

114 von insgesamt 207 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
58 von insgesamt 207 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 207 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 207 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 207 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Enno

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Empfehlenswert/Great place
Für romantische Stunden auf dem Land perfekt. Evtl etwas teuer...

10/10 – Hervorragend

Kaoru

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
😊
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
Happy to see that your stay with us left you all smiles.

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely historic house, walkable to shops and restaurants.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
So happy to hear you enjoyed a stroll through the heart of downtown Lenox. We hope you will be able to stay with us again.

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
Thank you for taking the time to leave us a review. We hope you will be able to stay with us again soon.

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant stay-reasonably priced
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with us.

8/10 – Gut

Deane

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was very nice. We only wished the breakfast started at 7:30.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
Thank you for taking the time to leave us feedback as it helps us with the guest experience. We will take the breakfast time into serious consideration because we know there are always early risers. We hope to see you again soon.

10/10 – Hervorragend

Roger

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Delightful historic home in heart of Lenox
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 21. Mai 2024
We are pleased you enjoyed your stay with us and thank you for taking the time to leave us a review. We hope you have an opportunity to stay with us again soon.

10/10 – Hervorragend

Amy Alexandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
Thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 – Hervorragend

susan

Nicely located to Lenox. Friendly greeting and very pleasant overreview of property. I was Upgraded to King room with no charge as hotel wasn't full. Large spacious period decor, with large soaking tub in generous barhriom. Sound travels through hallways, guest rooms and rooms above, as bedroom has areas rugs on hard wood floors. If you are a light sleeper, ask for top floor.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
We appreciate your feedback as it helps us with helping the guest experience. We hope that you have the opportunity to come back again.

10/10 – Hervorragend

Doug

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The manager, Brenda, was very helpful and organized!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
We always love a good shoutout of one of our employees! We are pleased that Brenda was so helpful during your stay. We hope you have an opportunity to come back again.

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
Thank you for taking the time to leave us a review. We hope you have the opportunity to come back again.

10/10 – Hervorragend

Barbara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super convenient!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 – Hervorragend

Kathryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 15. Mai 2024
Thank you so much for taking the time to leave us a review. We hope you have the opportunity to come back again.

8/10 – Gut

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Room was clean. Nicely renovated.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 9. Mai 2024
We are happy to hear you enjoyed your stay and we hope that you have the opportunity to come back again.

8/10 – Gut

Cathryn

Gut: Sauberkeit und Personal & Service
Nice renovation of an older property - still thin walls, not a lot of hot water, and minimal gym
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 7. Mai 2024
Thank you for taking the time to leave us a review. Feedback is important to us and allows us to work on the guest experience.

10/10 – Hervorragend

Diego, Chicago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Beth Nackoul, Assistant General Manager am 7. Mai 2024
We are happy to hear that you enjoyed your stay with us. Hopefully you get an opportunity to stay with us again.

10/10 – Hervorragend

Todd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Beth Nackoul, Assistant General Manager am 7. Mai 2024
Thank you for taking the time to leave us a review. We hope you have an opportunity to come back again.

10/10 – Hervorragend

Hal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed staying at the Whitlock. There are not a lot of bells and whistles, just an elegant, traditional inn, within the village of Lenox. It's very walkable, quiet, and charming.
Aufenthalt von 2 Nächten im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 30. Apr. 2024
We are happy to hear that you enjoyed your stay and found the charm that the village of Lenox has to offer. We hope that you have the opportunity to return in the future.

10/10 – Hervorragend

Anne S

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay here often and it is lovely. We highly recommend it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 30. Apr. 2024
Thank you for being such a loyal customer at The Lenox Collection.

8/10 – Gut

karen

Gut: Sauberkeit und Personal & Service
Great location and quaint hotel. My rooom was comfortable and I liked the bed but the hotel which is very old and adds to the allure, definitely needs some TLC particularly regarding windows and doors. I had access to a balcony which needs to be updated. Nice to have breakfast items but I would have liked some fresh fruit.
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 30. Apr. 2024
Thank you for taking the time to leave us feedback on your stay as it helps us with the guest experience. We are glad to hear that you found some allure in the historic properties we run that are located in The Village of Lenox.

10/10 – Hervorragend

Arous

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All charming historical building an area. Great restaurants with an amazing service. Hotel rooms clean with great service.
Aufenthalt von 4 Nächten im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 24. Apr. 2024
We are thrilled to hear that you enjoyed your stay with us and your time in Lenox. We hope that you will be able to stay with us again soon.

10/10 – Hervorragend

Marian, esopus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic value for the money. Courteous customer service. Great host who shared stories over breakfast. Wonderful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 23. Apr. 2024
We are happy to hear you enjoyed your stay and your staff interactions were so positive. We look forward to the next time you are able to stay with us.

10/10 – Hervorragend

Julie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well maintained. Affordability
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 23. Apr. 2024
We appreciate you taking the time to leave us a review and are so happy you enjoyed your stay. We look forward to your next stay with us.

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just a stunningly beautifull place. People are very friendly!
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 16. Apr. 2024
We are happy to hear that you enjoyed your stay and got to appreciate the beauty that The Berkshires and The Lenox Collection has to offer. We are hoping that you stay with us again.

10/10 – Hervorragend

Alicia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely loved our stay! It was beautiful, cozy and would definitely do it again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Beth Nackoul, Assistant General Manager am 11. Apr. 2024
We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to leave us a review and we look forward to you staying with us again.

6/10 – Okay

Mike

Mit dem Partner gereist
Great location, the water in the shower was near scalding(room 105). At night 8pm the front door was locked and the code didn’t open the door initially. Had to try and handful of times. There was loud slamming of doors outside our room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Beth Nackoul, Assistant General Manager am 11. Apr. 2024
We would like to thank you for your review and apologize for some of the issues you had during your stay. Feedback like this allows us the opportunity to improve our guest experience.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Beth Nackoul, Assistant General Manager am 11. Apr. 2024
Thank you for leaving a review. We appreciate your feedback and hope to see you again.

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time staying at Constance. Service and atmosphere very pleasant. Continental breakfast selections very good. Room beautiful! Memorable stay.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

William, Alfred Station

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Clean, well located, great staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Beth Nackoul, Assistant General Manager am 11. Apr. 2024
Thank you for leaving a review. Your feedback is appreciated, and we hope to see you again.

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice old school feeling inn. Well maintained and walkable to downtown lenox. Check in and check out a breeze.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Anne S

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful place to stay.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant Stay
This was a pleasant experience and the staff was very welcoming and friendly. I only found a few gripes. The bathroom was tight and the hot water took a while to arrive. I was also less than enthused by the breakfast, which was lacking relative to other locations we have stayed in Massachusetts that were less expensive. That being said, where this establishment’s worth lies is in its style and proximity to establishments nearby. Likewise, I cannot stress how welcoming and kindly the reception to the Constance was to us, as well as how quickly they saw us in ahead of check-in time. Overall, a pleasant experience on the whole.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful building, comfortable room, walk to town
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Jaime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Brianne

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Gorgeous building with cozy rooms. EXTREMELY loud at night though!
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Janet

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the most precious B&B! It is perfect for our girls fall foliage road trip! The staff were so friendly and welcoming! This place runs like a well oiled machine, with the comfort of home! Could not love it more!
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Laurie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved our overnight stay here !! Absolutely beautiful property and when we come back I want we want our room back lol !! Thank you for a wonderful stay !
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Gina

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Ellen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Constance is a great place to stay.
The Constance was a part of our final phase of a 900 road trip. The hotel has a rustic charm that reflects the heyday of Lenox 100 years ago. Our room was on the 3rd floor so getting upstairs tests you physical fitness. The room was era authentic and the bathroom, although small was updated. Jeff, the afternoon receptionist was very helpful in pointing out great eateries and other interesting places. The continental breakfast was convenient and Logan, the breakfast coordinator was really great.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Lori

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Charming, clean, quaint and perfect location
We enjoyed our stay. Charming, quaint, comfortable room, lovely staff and perfect location. Just be prepared that although this is an inn, it’s like being in an old house; and when the upstairs guest wheels their luggage around, you hear noises!
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

Jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were so pleased with our stay at The Constance. Beautiful historic Inn, loved the front porch and the beautiful grounds. Our room was perfect , we have found on our new spot to stay near tanglewood, only 1.5 miles away.

10/10 – Hervorragend

Gerald

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Very friendly staff and a great place to stay

2/10 – Ungenügend

Dmitry

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

William

Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

William, Newton Centre

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good central location for the Berkshires.
Aufenthalt von 3 Nächten im August 2023

6/10 – Okay

sherri

Mit dem Partner gereist
Loved the great location and front porch. Continental breakfast was lacking and disappointing; halved, wrapped muffins (2), straight out of fridge. More appropriate for a chain motel than a B&B.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Norman, Teaneck

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We spent two days here and were delighted with the inn-like quality of this hotel. The bed was very comfortable, the bathroom was modern and well-equipped, the breakfast was ample and the porch was comfortable and pleasant. The staff were gracious and helpful, although the young lady who checked us in could use a little training in welcoming guests - she wasn't curt, just officious. The location could not have been more central ( a walk to Tanglewood is only 1.3 miles). One suggestion is that the rooms seem to be painted in what the designers must have thought were muted colors but the green of the rooms comes off as unattractive bilious-army-barracks. Bottom line: we would stay here again.
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Joanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023