Dear Madam, thank you very much for the rating! Wishing you a wonderful day, we send our Warmest regards.

Thank you for your review, everyday we try our best to grant a positive stay in our hotel. Since we saw the rating you chose, we realized that our main task was fulfilled: your smile. Kind regards

Thank you very much Mr. Schirmann, it has been a pleasure to welcome and assist you inside of our hotel! We hope to see you again very soon, Our warmest regards, Suite Hotel Santa Chiara

It has been a pleasure meeting you Sir!Thank you for your kind words, we are sorry for the little slips we made during your stay, we will do our best to avoid other mistakes in the future.Kind regards.

Greetings,thank you so much for your review!We are sorry you had trouble with chairs dragging, we will try to fix chairs bases with felt pads.Wish you a wonderful day.Kind regards.

Buonasera,vi ringraziamo infinitamente per il vostro meraviglioso messaggio, è veramente bello ricevere recensioni di questo tipo, ci spingono sempre a dare il massimo per offrire un soggiorno di qualità!E' stato un grande piacere avervi avuto con noi ed aver fatto la vostra conoscenza.Speriamo di poter avere lo stesso piacere ancora ed ancora! Auguriamo una splendida serata,Cordialmente.

Grazie mille per le bellissime parole, faremo sempre del nostro meglio per ricevere recensioni di questo tipo!Tanti auguri per il nuovo anno e tanta felicità!Cordialmente,Front Office Manager

Greetings,thank you so much for your wonderful review!This type of feedback fill our hearts and souls with pride, pushing everyone of the team to work even harder in order to satisfy our guests in the best possible way.We hope to have another chance to prove ourselves in the future, warmly welcoming you soon!Have an amazing day, thanks again for your time.Sincerely,

Gentilissimo,grazie per aver speso del tempo nel fornire una recensione.Ci dispiace molto che non tutto sia stato di suo gradimento, cercheremo sempre di migliorare in modo da garantire a tutti i nostri ospiti un soggiorno di ottima qualità.Speriamo di rivederla in futuro, augurandoci di riconquistare la sua fiducia.Cordialmente,

Greetings,thank you so much for your review!we hope to be able to see you again in the future.Warm regards,Staff

Greetings,thank you for your wonderful review, it fills us with pride.Despite the issues you faced during the stay, seeing this results makes us realize that our efforts have been awarded.Thank you very much, we will not forget about your amazing family.Sincerely

Muchas gracias por su palabras senor.Hemos hecho todo lo posible para garantizarle la mejor estancia posible, pero parece que no fue suficiente y lo sentimos mucho.De todos modos fue un placer haberlos conocido, os deseo mucha felicidad. Cordialmente,Front Office Manager

Thank you for your wonderful review, it means a lot for our team.Kind regards,

Thank you for your kind words.It means a lot for us!We hope to see you again soon, in the meantime we wish a wonderful day.Kind regards,

Thank you for the awesome review!We will improve day by day motivated by such appreciation!Warm regards,

Greetings,thank you so much for your review!It will contribute to improve our overall quality rate and our heart ratio!We hope you'll come again into our hotel, meanwhile we send ourKindest regards.RobertoFront Office Manager

Greetings, thank you for this ratings!We appreciate the time used to review us, hope we'll be able to assist you in the future!Kind regards,

Gentilissima,grazie mille per la review, le auguriamo una splendida giornata, sperando di poterla accogliere nuovamente in struttura quanto prima!Cordialmente,

Dear guest,thank you for your review.We will do our best to improve, in order to be able to fully satisfy our future guests' stay and why not, maybe yours too.Kind regards,

Gentilissima,la ringraziamo per la sua recensione. Cercheremo di migliorare le pecche riscontrate, facendo in modo di farle godere appieno un eventuale futuro soggiorno con noi.Augurando una splendida giornata, porgiamoCordiali saluti.

Dear Sir, thank you for the review, it means a lot for us! Wishing you an awesome day, we send our Kindest regards.

Dear Sir, thank you for the detailed review, it will help us improve a lot. We will try our best in the future to turn that 8 into a 10. Wishing you a wonderful day, we send our Warmest regards.

Greetings, thank you so much for the precious words, they make us incredibly proud! We wish to see you again soon, have a wonderful day. Kind regards.

Dear Sir, Madame, thank you for the review, it means a lot for us! Wishing you an awesome day, we send our Kindest regards.

Dear Sir, we would love to thank you for the review and the nice words used, they give us a lot of confidence! Hoping to welcome you again in our facility soon, we wish you an awesome day. Warm regards.

Thank you! Kind regards,

Thank you so much for your wonderful words! This type of reviews enhance our pride and stimulate us to keep going. Hope we will be able to welcome you again in our hotel, in the meantime we send our Warmest regards,

Grazie di cuore per la sua recensione! E' un piacere ricevere tali feedback e, sperando di ospitarvi nuovamente quanto prima nella nostra struttura, porgiamo Cordiali saluti,

Grazie mille per la sua recensione! Cordiali saluti

Good morning and thank you for your kind words! We are glad to hear you had a good stay, that's why we hope you'll be able to visit us again soon! Kind regards

Thank you very much for your review! It means a lot for us! We hope to see you again soon, Kindest regards

Grazie mille!

Buonasera. Grazie delle belle parole, è fondamentale per noi il feedback dei nostri clienti! Speriamo di rivedervi presto, Cordiali saluti,

Good evening, thanks for your kind words! We appreciate a lot your feedback, therefore we hope to welcome back you really soon! Our warmest regards,

Bonsoir Monsieur Girard et merci pour ces belles paroles! Ce fut un grand plaisir de vous aider. Nous espérons vous revoir très bientôt! Avec affection,

Grazie mille del vostro commento, speriamo di aver lasciato un buon ricordo e di riaccogliervi presto nella nostra struttura!

Grazie di cuore per la vostra recensione, apprezziamo molto ogni commento positivo come soprattutto ogni critica costruttiva nei nostri confronti. Speriamo di riuscire a migliorare quanto prima per garantire un soggiorno sempre all'altezza delle aspettative! Cordiali saluti

Good evening and thank you for your feedback! I'm Roberto by the way, and i'm incredibly happy to read your post-stay review! Thanks a lot, we work hard to guarantee the best possible service. I hope you loved our wonderful city, and i hope you'll come back soon, to be able to help you again. My warmest regards, Roberto Girardi