2 Außenpools, geöffnet von 06:00 Uhr bis 21:00 Uhr, Sonnenschirme
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Bewertungen von The Reef Island Resort Mactan, Cebu

4 out of 5
The Reef Island Resort Mactan, Cebu
Dapdap, Mactan, Lapu-Lapu, Cebu

Bewertungen

9,2

Wunderbar

164 von insgesamt 236 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
45 von insgesamt 236 Gästebewertungen haben eine Bewertung von 8 - Gut" "
19 von insgesamt 236 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 236 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 236 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Ralf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cooles Hotel
Tolles modernes Hotel, kleiner sauberer Strand. Tolles freundliches und sehr höfliches Personal. Restaurant Kitchen hat eine Auswahl verschiedener asiatischer Gerichte aus unterschiedlichen Ländern, wir waren mehrmals dort essen, sensationell Wir kommen wieder
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerra L. am 16. Jan. 2024
Dear Ralf,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Diego

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gerra L. am 22. Dez. 2023
Dear Diego,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Gerra L. am 7. Nov. 2023
Dear Valued Guest, I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

8/10 – Gut

Gilles

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gut für kurzen Aufenthalt !
Sehr Gute Lage direkt am Meer mit kleinem Sandstrand! Einzig fehlen Duschen am Strand damit man den Sand entfernen kann bevor man ins Hotel zurückgeht. Nur 1 Restaurant offen, keine grosse Auswahl, ein wenig mikerig für ein Luxus Hotel... Der Strand ist exclusiv für Hotelgäste,
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Gerra L. am 7. Nov. 2023
Dear Gilles, I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Please rest assured that we are seriously looking into the points you have raised, and we are finding ways to serve you better. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im März 2023
Antwort von Gerra L. am 8. März 2023
Dear Mr. Thomas,Thank you for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon.Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

shinichi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Gerra L. am 15. Mai 2024
Dear Shinichi,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

TAKASHI

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
夜のシャワーが少しぬるい、ホテル周辺に何もない。それ以外はすべて良かったです。 フロントのROSEさんの笑顔が素敵でした！ また利用したいです！
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Gerra L. am 9. Mai 2024
Dear Takashi,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Alison

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely loved the 4 days we spent there. Good place for relaxation. We got a sea view facing the east, sunrise from the balcony was absolutely splendid! A little far from the city, but the stay is well worth the travel and a perfect retreat from the hustle and bustle of the city.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Gerra L. am 9. Mai 2024
Dear Alison,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Kim, NEWPORT BEACH

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Oceanfront property. We loved coming out of the elevator from our room and there is the pool and beach! Breakfast is delicious variety of foods. Staff is so friendly and helpful. We made the perfect choice of all the hotels! Its Excellent!
Aufenthalt von 3 Nächten im April 2024
Antwort von Gerra L. am 9. Mai 2024
Dear Kim,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok, so this is a top end elite resort. Although I will still give 5 stars, there are few things you should know; 1. No nighttime entertainment at all. I was there Friday, Sat, Sunday. Lounge was empty. If there was even just a piano player it would have been nice. Also nice for their business. 2. You are pretty much stuck in hotel. Sort of like a compound. Area around is island life. City is a hike and much traffic always. 3. If you plan on doing the Whale Shark excursion,sardines, sea turtles, do know that you will leave 3am, 3-4hour ride there, 5-6 hour ride back. The ride is not fun. 4. Same menu every night. Food was good, but again you can walk to anything. Otherwise, pools, view, rooms, beauty, service are all incredible. This place makes for Instagram Billionaire photos.
Aufenthalt von 3 Nächten im April 2024
Antwort von Gerra L. am 17. Apr. 2024
Dear Jeffrey, We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. Rest assured that we will certainly address this with our Food and Beverage team. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Yusung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
다시 오고 싶은 숙소, 깔끔함과 더불어 직원들도 친절함.
Aufenthalt von 2 Nächten im März 2024
Antwort von Gerra L. am 5. Apr. 2024
Dear Yusung,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Chor Seng

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed for 4 days, most of it was pleasant. The room was comfortable and clean, the pool was great (as a result chairs are hard to come by during busy hours), and the breakfast spread was good as well. Gym was pretty well equipped as well, although it gets quite hot in there. My main gripe was that the wifi in my room was basically unusable, and I had to rely on my phone data.
Aufenthalt von 4 Nächten im März 2024
Antwort von Gerra L. am 5. Apr. 2024
Dear Chor Seng,I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Please rest assured that we are seriously looking into the points you have raised, and we are finding ways to serve you better. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

niekuntch

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were excellent and always available to provide a service.
Aufenthalt von 3 Nächten im März 2024
Antwort von Gerra L. am 5. Apr. 2024
Dear Niekuntch,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

MINKYU

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Gerra L. am 5. Apr. 2024
Dear Minkyu,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

2/10 – Ungenügend

Joevenor

yy772w
Aufenthalt von 1 Nacht im März 2024
Antwort von Gerra L. am 17. Apr. 2024
Dear Joevenor,We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. We apologize that you had a less-than-excellent experience. Please feel free to tell us more of what happened for us to correct and prevent them from happening again.Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable room, bed was firm, wifi was fast, and the buffet breakfast was probably one of the best we’ve had in our stay in Philippines, especially when wife is part of the Astoria group. The Bakery’s tall layered chocolate cake is amazing!
Aufenthalt von 2 Nächten im März 2024
Antwort von Gerra L. am 15. März 2024
Dear Mark,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Kara, San Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff extremely friendly and helpful. One of the most beautiful hotels I've ever been to. The view alone is to die for! And the pools are pristine! The buffet is delicious but the dinner menu is even better. The place is newer, I believe so there are nooks and crannies that are still under construction. The hotel is in a private secluded area but that shouldn't be an issue if you are searching for peace and quiet. The surrounding areas leading to the hotel is a bit sketchy but once you get into the hotel, it is definitely worth the trip.
Aufenthalt von 5 Nächten im März 2024
Antwort von Gerra L. am 15. März 2024
Dear Kara,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Yutaka

Aufenthalt von 4 Nächten im März 2024
Antwort von Gerra L. am 5. Apr. 2024
Dear Yutaka,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Rolando

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Gerra L. am 15. März 2024
Dear Rolando, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gerra L. am 28. Feb. 2024
Dear Andrew,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

MIHO

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gerra L. am 26. März 2024
Dear Miho,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

sheila

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was clean. Staff very hospitable. Beachfront area is clean. Breakfast selection was great!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gerra L. am 21. Feb. 2024
Dear Sheila, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Stefan

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerra L. am 26. März 2024
Dear Stefan,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Ong Siew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel offers beautiful seaview the moment you step into the lobby. The staff were always around to help even with the smallest of requests. All staff were polite and extremely service oriented. The king bed is very comfortable and the room is clean. What we didn't like was the half hour limit for the use of the recreation room and that use of other facilities like the kayak was payable at high charge. Usually resorts offer these amenities as part of the room charge. The breakfast spread is sumptuous, and the pork adobo deserves special mention.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gerra L. am 19. Feb. 2024
Dear Siew, I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Please rest assured that we are seriously looking into the points you have raised, and we are finding ways to serve you better. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

2/10 – Ungenügend

Tsugumi

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Gerra L. am 20. Feb. 2024
Dear Tsugumi,We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. We apologize that you had a less-than-excellent experience. Please let us know what went wrong and our team would love to hear more about how we can serve you better.Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

DAEIL

Gut: Personal & Service
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerra L. am 15. Feb. 2024
Dear Daeil,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

HyeonYong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
That was perfect!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Gerra L. am 13. Feb. 2024
Dear HyeonYong,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
시설 너무 깔끔하고, 부대시설 완벽했습니다. 직원분들 너무 친절하셨고 서비스 매뉴얼 전부 동일하고 훌륭하게 교육받으신 모습이 잘 보였습니다. 가격대비 너무 너무 훌륭하고 잘 쉬다 왔습니다.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gerra L. am 13. Feb. 2024
Dear Gaheon, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Fernando

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel, location not the greatest due to congested traffic.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Gerra L. am 12. Feb. 2024
Dear Fernando,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Gerra L. am 12. Feb. 2024
Dear Valued Guest,Thank you for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Eunseo

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerra L. am 5. Feb. 2024
Dear Eunseo,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Barbara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 5. Feb. 2024
Dear Barbara,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

6/10 – Okay

MEEJIN

Gut: Zustand der Unterkunft
룸 들어가기 전까진 너무 깔끔하고 로비에서 부터 나기 시작하는 비누향기, 직원들의 친절함 등등 모든 것이 좋았어요. 그런데 룸 들어가자마자 코를 찌를 듯한 머리 아플 정도의 쉰내?가 났고 바로 룸 교체를 신청했어요. 바로 미안하다고 바꿔준다고 할 줄 알았는데, 자기들이 확인해 본다며 로비에서 거의 20분을 기다리게 했고, 미안하다는 말도 없이 훨씬 낮은 층의 룸으로 바꿔주었습니다. 바꿔준 룸에 처음 들어갔을 때는 냄새가 나지 않았지만 조금 시간이 지나자 같은 냄새가 나기 시작했어요. 에어컨 관리가 전혀 안되는 것 같습니다. 그리고 복도에서 너무 시끄러운 소리가 3박 내내 났고, 바람소리도 무서울 정도로 너무 크게 들렸어요... 세부에 다시 간다면 다시 묵을 것 같지는 않네요..
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 5. Feb. 2024
Dear Meejin, We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. We apologize that you had a less-than-excellent experience. Please rest assured that we are seriously looking into the points you have raised and finding ways to correct and prevent them from happening again. Please let us know if there is anything else with which we may assist. Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

jaiver

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this place
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 2. Feb. 2024
Dear Jaiver,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerra L. am 30. Jan. 2024
Dear Valued Guest,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay
Beautiful hotel wonderful staff very helpful and friendly Thanks
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Valued Guest,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had an excellent, albeit short, stay at the Reef Island Resort. Although we were only there for a day between flights, we wish we could have stayed longer. The hotel and grounds are beautiful with many nice places to relax. The food in the restaurants was some of the best we have had in the Philippines. Our bed was so comfortable and the air conditioning was top notch. The view from the pool was beautiful. We enjoyed chatting with the helpful and friendly staff, namely Kyle and the two Kens. If we are ever back in Mactan we would definitely stay again, and would recommend this hotel without hesitation to anyone looking for a relaxing and rejuvenating stay.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Christine,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

monroe

Aufenthalt von 22 Nächten im Dezember 2023
Antwort von Gerra L. am 30. Jan. 2024
Dear Monroe,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

YUNKYEONG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reef에서 호캉스
프라이빗해변, 수영장, 탁트인 바다뷰 그리고 친절한직원들 모두 좋았다. 식당과 헬스장 등 부대시설도 괜찮았다. 현지식당이나 쇼핑몰 이용시에는 택시(grab)를 이용해야 되지만 5분거리밖에 안되니까 별로 불편하지는 않았다.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Yunkyeong,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear David,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pricey meals
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Maria, I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

SERI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
깨끗하고 수영장도 2개에 프라이빗 비치가 있어서 물놀이 하며 휴식하기 좋습니다. 방도 너무 춥지 않고 직원들 모두 친절합니다. 베이커리 빵이 맛있어요. 외지에 있어서 식당이나 마사지 하려면 그랩 잡고 나가야 하지만 이건 다른 숙소들도 비슷한 부분이고 음식은 그랩이나 카톡으로 배달시키면 됩니다. 다만 수질이 안 좋아서 샤워기필터는 필수입니다~
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Seri,I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Please rest assured that we are seriously looking into the points you have raised, and we are finding ways to serve you better. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Claudia P

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Claudia,I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Andrae

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very helpful
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 30. Jan. 2024
Dear Andrae,I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon! Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff. Manager was kind and gave my son and I free upgrade. Gorgeous pool and interior design. Best massage I had in the Philippines. Food was excellent. Would definitely return.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Gerra L. am 16. Jan. 2024
Dear Michelle, Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Rebecca

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay here at the reef. The staff are great and looked after us. The menu is expensive. The slippers that come with the room are not appropriate attire for the hotel, I slipped twice and hurt my wrist due to the wet floors. There were also no wet floor signs at the time of me slipping, no one was around to help me, it hurt alot, I cried. Only wear the slippers in the room. The breakfast had lots of options but the overall vibe was not good, people overfilling their plates to the point of greed. You should charge for wastage because people did lots of wasting. The breakfast area was busy and not cleaned it wasn't very appealing.
Antwort von Gerra L. am 16. Jan. 2024
Dear Rebecca,We greatly appreciate the time and effort you have taken to provide us with your valuable feedback. We firmly believe that insights like yours play a critical role in our efforts to give each and every guest a delightful stay. We apologize that you had a less-than-excellent experience. Please rest assured that we are seriously looking into the points you have raised and finding ways to correct and prevent them from happening again. Please let us know if there is anything else with which we may assist. Sincerely,Gerra L. Resort Manager

8/10 – Gut

Takako

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Gerra L. am 10. Jan. 2024
Dear Takako,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

Tomoko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Gerra L. am 10. Jan. 2024
Dear Tomoko, Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

10/10 – Hervorragend

tamura

Gut: Ausstattung und Zustand der Unterkunft
nice
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Gerra L. am 10. Jan. 2024
Dear Tamura,Thank you so much for your review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager

8/10 – Gut

Kota

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Gerra L. am 10. Jan. 2024
Dear Kota,Thank you so much for your positive review! I am very pleased to hear that our team made your stay pleasant. Thank you for staying with us. Looking forward to seeing you again soon!Sincerely,Gerra L. Resort Manager