Dear Carmen, Thank you for leaving us your personal opinion about Sol Lanzarote.We really regret not having reach your expectations and hope to have the opportunity to welcome you at Melia Hotels International in another occasion.Kind regardsGuest Service

Dear guest, Thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to rate your recent stay with us. We are very pleased to know that you had a lovely stay. We hope to welcome you back soon. Kindest regards.

Sehr geehrter Gast, Zunächst möchte sich das gesamte Team von Sol Lanzarote für die Zeit bedanken, die Sie sich genommen haben, um die ausführliche Bewertung zu Ihrem kürzlich in unserem Resort erfolgten Aufenthalt zu schreiben. Wir freuen uns, zu wissen, dass Ihr Aufenthalt bei uns im Allgemeinen positiv war und wissen Ihr Feedback sehr zu schätzen. Gleichzeitig möchten wir uns dafür bedanken, dass Sie sowohl Aspekte erwähnt haben, die Ihnen gefallen haben, als auch Aspekte, die Ihnen weniger gut gefallen haben. Dies hilft uns, unseren Service und unsere Einrichtungen Tag für Tag zu verbessern. Alle Ihre Kommentare werden von der Hoteldirektion berücksichtigt. Wir würden uns freuen, Sie erneut bei uns begrüßen und Ihnen bei jeglichen Wünschen weiterhelfen zu dürfen, um eine weitere Gelegenheit zu haben, Ihren Erwartungen gerecht zu werden und Ihnen die Verbesserungen zu zeigen, die wir im Sol Lanzarote umsetzen. Mit herzlichen Grüßen.

Sehr geehrter Herr Dani, Zunächst möchte sich das gesamte Team von Sol Lanzarote für die Zeit bedanken, die Sie sich genommen haben, um die ausführliche Bewertung zu Ihrem kürzlich in unserem Resort erfolgten Aufenthalt zu schreiben. Wir freuen uns, zu wissen, dass Ihr Aufenthalt bei uns im Allgemeinen positiv war und wissen Ihr Feedback sehr zu schätzen. Gleichzeitig möchten wir uns dafür bedanken, dass Sie sowohl Aspekte erwähnt haben, die Ihnen gefallen haben, als auch Aspekte, die Ihnen weniger gut gefallen haben. Dies hilft uns, unseren Service und unsere Einrichtungen Tag für Tag zu verbessern. Alle Ihre Kommentare werden von der Hoteldirektion berücksichtigt. Mit herzlichen Grüßen.

Dear Mike, Thank you for choosing us to your recent stay in Lanzarote and for sharing with us and future guests your opinion. We are very glad to know that you enjoyed your stay but we regret for not having met your total expectations. In relation to your comments, we express our apologies but we would like to emphasize that even we certainly are a family hotel, we don’t forget parents and adults entertainment, and that’s why our equipment includes fun for everyone. We will be very pleased to welcome you once again and to assist you with any request you may have, hence having another opportunity to fulfil your expectations and to showing you how things are getting better in Sol Lanzarote. Best regards.

Dear Teres, We would like to have the opportunity to express our sincere gratitude for sharing your review and for choosing Sol Lanzarote All Inclusive to spend your so deserved holidays. We are really glad to know that we were able to fulfill your expectations and that the services provided were what you expected. We are also looking forward to welcome you back at your house in Lanzarote... Kind regards

Dear guest, We would like to thank you for sharing your remark and for choosing Sol Lanzarote All Inclusive to spend your holidays. We regret if in this occasion we were not able to fulfill your expectations, we can assure you that we will keep working hard in order to improve the services provided. Kind regards

Dear Susie, We would like to thank you for your review and for choosing Sol Lanzarote All Inclusive to spend your so deserved holidays and take some days to rest and relax. We are glad to know that some services were what you expected and we regret if we were not able to exceed your expectations regarding the buffet, certainly, your feedback has been transfer to the departments involved in order to act to improve the service. We hope to welcome you back at your house in Lanzarote... Kind regards

Dear Guest, Many thanks for your review and for choosing Sol Lanzarote to spend some days to relax. We are sorry if we were not able to exceed your expectations in this occasion. We hope to see you back Kind regards

Dear Philipp, Thank you for your review and for choosing Sol Lanzarote to spend your holidays. We are happy to know that we were able to fulfill your expectations and for sure we will take into consideration your comments about the food. We are waiting for welcoming you back! Kind regards

Thank you so much for your review! We hope to see you very soon! Regards

Dear Derek, Thank you for taking the time to review your stay.It's wonderful to hear that our prime location offered you the perfect base for your beach escapades and that our team's friendly spirit added a spark to your stay. While we take pride in the variety of our all-inclusive offerings, we're sorry to hear that the drinks selection didn't quite hit the spot for you. Regarding the poolside tunes, we aim for an atmosphere that's both vibrant and relaxing, so your feedback is instrumental in fine-tuning our playlist to everyone's taste. Rest assured that tranquility is a melody we strive to play just right.We are looking forward to welcoming you again. All the best!Guest Service

Dear Elizabeth,Thank you for taking the time to share your review.We regret that your recent stay wasn't entirely as you were expecting, and apologise for any inconvenience. We are concerned by your comments and value all feedback from our guests.We certainly hope that we can welcome you back again. Best regards,Guest Service

Dear Stuart, Thank you for taking the time to share your personal experience with us. We are thrilled that you had such a wonderful experience with us; your positive feedback inspires us to continue upholding our high standards. The entire team look forward to the pleasure of seeing you again on a future occasion.Kind regards Guest Service

Estimado Luis,Muchas gracias por su comentario.Nos complace saber que encontró perfecta la ubicación y la zona de piscina con terraza y música chill. En cuanto a la animación y los espectáculos nocturnos, aunque nos esforzamos por ofrecer entretenimiento de calidad con actividades durante todo el día y espectáculos por la noche, lamentamos que no hayan cumplido con sus expectativas y tendremos muy en cuenta su comentario para seguir mejorando.Esperamos volver a hospedarle en otra ocasión. Cordialmente,Guest Service

Gentile Elvira,Grazie per aver averci fatto conoscere la sua opinione.Siamo lieti di sapere che ha apprezzato la gentilezza del nostro personale e la sua bella camera con vista mare e un ampio bagno. La nostra posizione privilegiata offre un accesso diretto alla spiaggia di Matagorda, che come ha notato, è una spiaggia di sabbia fine e non affollata. Inoltre, è fantastico sapere che ha apprezzato il nostro lungomare pedonale, ideale per rilassarsi e godersi la vista sul mare.Speriamo di avere presto il piacere di ospitarla di nuovo. Nel frattempo, le porgiamo i nostri cordiali saluti.GUest Serivce

Dear Lina, Thank you for taking the time to share your personal experience with us. We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards. We will pass your comments on to our team, who will be very pleased to know that they helped to make your visit so enjoyable.we hope to welcome you soon again. Kind regardsGuest Service

Dear Alex, Thank you for your review.We are glad that you had a pleasant stay with us and that we were able to deliver a memorable dining experience.We are also delighted to know that you appreciated our convenient location.Likewise, it was truly a pleasure to receive your kind comments about our team members. We will be sure to pass along your compliments, and our team will be delighted to know that you acknowledged their service. However, your concern for our rooms has been duly noted, and we will certainly take this into consideration.Moreover, we always strive to have all rooms for our arriving guests ready, regrettably, due to high occupancy, this is not always possible. However, we appreciate that you have brought this to our attention as this gives us the opportunity to review our procedures with the team. It would be a pleasure to welcome you again. Best regards,Guest Experience Manager

Cher Frédéric,Nous sommes ravis que votre séjour se soit globalement bien déroulé.Nous voudrions vous informer que le service de transats sur la plage et public et n'appartient pas aux hotels.Bien cordialement,Guest Service

Dear Wafaa, Thank you for this good review. It will be a complete pleasure to see you again at Sol Lanzarote. Best regards

Dear alex, Thank you fro this great review. We will be pleased to welcome you again in a next future. Kind regards

Dear Steven, Thank you for this great score and kind words. We hope to welcome you again. Kidn regards

Dear Karen Lesley, Thank you for this great score. Kind regards

Dear Karen, Thank you for your comment. We would like to inform you that the housekeeping deparment clean every single day all the rooms and every other day the sheets. We do apologize for the inconvenience you may have had. Hoping to have the opportunity to welcome you a third time. Kind regards

Dear Simon, Thank you for your opinion. We do apologize for the inconveniece you may have had. Hoping to have the opportunity to see you in a future. Kind regards.

Dear guest, Greetings from Sol Lanzarote! Thank you for the time you have spent to rate your stay and for choosing Sol Lanzarote to enjoy your so deserved holidays. You had a lovely time during your stay and we are so glad to know it. We hope to welcome you back soon. Kindest regards.

Dear Noman, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to valuate your stay and share with us your comments. We are so glad to know that you had a lovely time in Sol Lanzarote and your really enjoyed our services and facilities, special mention to our wonderful staff. We hope to welcome you back soon. Merry Christmas and Happy New Year! Kindest regards.

Dear Chris, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to valuate your stay and share with us your comments. We are so glad to know that you had a lovely time in Sol Lanzarote. We can confirm that our alcohol is not watered down. Sorry if this was your impression. Your comments have been transferred to our Maitre. We hope to welcome you back soon at your house on the beach. Kindest regards.

Dear Vincent, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes of your time to share with us your impressions and opinion. We are so glad to know that you had a lovely stay. However, we are so disappointed to know that your satisfaction was not total. We will work on these aspects to continue improving and achieve your total satisfaction on your next stay. We hope to welcome you back soon. Kindest regards.

Dear M, Greetings from Sol Lanzarote! Thank you for the time taken to post such an extensive review about our hotel and its facilities and your experience with us. We take all your observations constructively, as we everyday stream to the optimal and excellent service, implement improvements accordingly to our guests´ necessities and expectation when and where possible, and needed. I am sure; as well, the future travelers can get some constructive tips from your review. We hope to welcome you back soon at your house on the beach. Kindest regards.

Estimado Alejandro, Es un placer, para todo el equipo humano de Sol Lanzarote, saber que están disfrutando su estancia con nosotros y acomodarles en su casa de la playa. Esperamos seguir creando recuerdos únicos y memorables. Le agradecemos su fidelidad hacia Melia Hotels International. A su completa disposición.

Dear Danny, We would like to thank you for choosing us to enjoy your so deserved holidays and for taking some minutes to share with us your opinion and impression. We are very glad to know that you had a lovely stay and really appreciated our amazing staff, special mention to Rene, Alberto and Aleks, perfect location and our services and facilities. Your comments will be shared. Sorry for not having met your total expectations in relation to drinks. This review will help us to continue improving. We hope to welcome you soon at your house on the beach, Sol Lanzarote. Kindest regards.

Cher client, Au nom de toute l'équipe de Sol Lanzarote nous tenons à vous remercier d'avoir consacré une partie de votre temps à partager avec nous vos agréables commentaires sur votre récent séjour dans notre établissement. C'est un réel plaisir de savoir que nos services, notre localisation et notre personnel, ont fait de votre séjour chez nous un moment unique et spécial. Nous attendons de vous recevoir à nouveau et continuerons à créer ensemble des moments inoubliables. Bien cordialement.