Ansicht von oben

Bewertungen von Grande Colonial Hotel

4 out of 5
Grande Colonial Hotel
910 Prospect St, La Jolla, CA

Bewertungen

9,4

Außergewöhnlich

741 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
188 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
48 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

jorge, glendale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Ajay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is outstanding, staff is friendly and caring. I’d pick the place again if I visit La Jolla.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kim am 28. Mai 2024
Dear Ajay: Thank you very much for taking the time to share feedback and these wonderful comments about your recent visit. I do hope you will have the opportunity to return to La Jolla in the future and once again stay with us. Meanwhile, thank you again for your support. Sincerely, Kim Avant, General Manager

8/10 – Gut

Kemal

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good location, very spacy rooms, clean, quite..
Aufenthalt von 2 Nächten im April 2024
Antwort von Kim am 1. Mai 2024
Dear Kemai: Thanks so much for sharing this feedback. I am delighted to hear how much you enjoyed our location and accommodations. We hope to have the opportunity to welcome you back soon. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Marlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 29. Apr. 2024
Dear Marlene: We appreciate this feedback and hope to have the opportunity to welcome you back soon. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

cuyler

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Kim am 23. Apr. 2024
Thanks, Cuyler. We really appreciate the feedback. Please come back and see us again soon. Kim Avant, General Manager

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Kim am 23. Apr. 2024
Thanks, David. We really appreciate the feedback. Please come back and see us again soon. Kim Avant, General Manager

10/10 – Hervorragend

Michelle

Gut: Sauberkeit und Zustand der Unterkunft
Great!
Aufenthalt von 4 Nächten im März 2024
Antwort von Kim am 15. Apr. 2024
Dear Michelle: I am delighted to hear that you enjoyed your recent visit. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

8/10 – Gut

Cody

Aufenthalt von 2 Nächten im April 2024
Antwort von Kim am 15. Apr. 2024
Thank you for sharing feedback, Cody. We do appreciate your support. Hope to see you back in the future. Kim Avant, General Manager

10/10 – Hervorragend

NILE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We like it very much
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 15. Apr. 2024
Dear Nile: I am delighted to hear that you enjoyed your recent visit. Please come back and see us again soon. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely old style hotel, well-maintained. Great position in La Jolla. Modern bar and dining room don't have much atmosphere.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kim am 9. Apr. 2024
Dear Jeff: Thank you for sharing comments about your recent stay at our hotel. We strive for excellence at every opportunity and it is only through this kind of feedback that we can continue to improve. I do hope you will give us another opportunity the next time you visit La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Hinh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient to shops and restaurants
Aufenthalt von 4 Nächten im März 2024
Antwort von Kim am 5. Apr. 2024
Thanks for the five stars, Hinh. We appreciate the feedback and are delighted to hear how much you enjoyed our location. Come see us again soon. Kim Avant, General Manager

6/10 – Okay

Arana

Aufenthalt von 2 Nächten im März 2024
Antwort von Kim am 18. Apr. 2024
Thank you for sharing this feedback, Arana. It is only through the feedback from our guests that we can continue to improve. I do hope you will give us another opportunity should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

ricardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La ubicación y la gente
Aufenthalt von 2 Nächten im März 2024
Antwort von Kim am 27. März 2024
Estimado Ricardo: Gracias por compartir sus comentarios sobre su reciente visita a nuestro hotel. Me alegra mucho saber que disfrutó de nuestra ubicación y del servicio recibido por parte del personal. Espero verlos pronto. Atentamente, Kim Avant, Gerente General

6/10 – Okay

Raul

Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 15. Apr. 2024
Thank you for sharing feedback, Raul. It is only through this kind of feedback that we can continue to improve our services and amenities. I hope you will give us another opportunity should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Mandana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very connivence
Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 22. März 2024
Thanks so much for the feedback, Mandana. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

10/10 – Hervorragend

Cindy

Aufenthalt von 1 Nacht im März 2024
Antwort von Kim am 5. Apr. 2024
Thanks so much for the five stars, Cindy. We really appreciate the feedback and are delighted to hear how much you enjoyed your visit. Hope to see you back soon. Kim Avant, General Manager

6/10 – Okay

Allan

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice spacous room but less than great staff ... not customer oriented, instead seemed bothered in serving especially at check in and at the bar / restaurant. And to top it off, the parking guy damaged our car. These people just dont seem to care.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kim am 11. März 2024
Dear Allan: Thank you for sharing this feedback. I am very surprised to hear about any damage to your car, as we have not received any reports of any incidents. I understand a member of my team has attempted to reach out to you directly. We would welcome the opportunity to speak with you and learn more about your experience. Thank you for your consideration. Kim Avant, General Manager

8/10 – Gut

Hirbod

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and good restaurant
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kim am 26. Feb. 2024
Dear Hirbod: Delighted to hear that you enjoyed your recent visit. I'm so happy you had the opportunity to visit our NINE-TEN Restaurant. It's truly an experience not to be missed. Hope to see you back soon. Kim Avant, General Manager

10/10 – Hervorragend

Peter

Mit der Familie gereist
Nice property in central La Jolla location. Reasonably priced, clean and attentive staff.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kim am 26. Feb. 2024
Dear Peter: I am delighted to hear that you enjoyed your recent visit. Thank you for the positive feedback about our location, value and the service you received. Hope to see you back soon. Kim Avant, General Manager

6/10 – Okay

Mark

Gut: Sauberkeit und Zustand der Unterkunft
Dining not open
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kim am 23. Feb. 2024
Dear Mark: I am very sorry that our NINE-TEN Restaurant was not open during your visit. We are only open Wednesday through Sunday, however, do have room service options available on the other days. I thank you for your feedback and do hope you will choose to stay with us again should your travels bring you back to La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Catherine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are absolutely lovely. Central location.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kim am 19. Feb. 2024
Dear Catherine: Thank you for leaving a review of your recent stay at the Grande Colonial. Our location is ideal, situated in the heart of the Village and within walking distance of all the very best of La Jolla. But as you mention, our true hallmark is our staff. We take great pride in our service delivery and I'm so thrilled to see that reflected in your review. We look forward to having you back. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kim am 19. Feb. 2024
Thank you for five stars. Come back and see us again soon. Kim Avant, General Manager

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a historic hotel right in the heart of La Jolla. You can walk to the beach, shopping and restaurants. If you don't want to walk, they have a little mini shuttle and one of the valets will drive you. The hotel staff are all friendly and accommodating. Our room had an ocean view, was spacious and decorated in a coastal theme. The bed was very comfortable, the closet was spacious and there were a lot amenities including water and snacks. The restaurant was closed the days we were there, but we have dined there before for lunches and it is outstanding. There isn't a gym on premises, but gym access is granted to hotel guests at a facility a short walk away. The gym is well equipped and not crowded. The only downside to our stay was the building construction across the street, so sleeping in was not an option. Once that is over with, this hotel is a little slice of heaven for sure.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kim am 19. Feb. 2024
Dear Susan: A big thank you to you! I'm so happy you had the chance to take advantage of our London Cab and golf cart. While we are indeed within walking distance of just about everything there is to see and do in the Village, they are a great way to hitch a ride to/from your destination. I'm sorry you were not able to dine at NINE-TEN this visit but we hope you'll come back when the restaurant is open for service. Meanwhile, thank you again for sharing feedback. Look forward to welcoming you back. Kim Avant, General Manager

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 19. Feb. 2024
Thank you for this feedback, Mark. Come back and see us again soon. Kim Avant, General Manager

10/10 – Hervorragend

Janice

It was a very nice hotel stay. Super convenient, well taken care of. Very comfortable!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 31. Jan. 2024
Dear Janice: Thanks so much for sharing these comments. I know you have many choices of where to stay in the Village and we appreciate you choosing us. We strive for excellence at every opportunity and it sounds as if we achieved that in all areas of your visit. I hope to see you back on a future trip to La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Amy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet Hotel in the heart of La Jolla
Excellent service, clean and comfortable rooms.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 31. Jan. 2024
Dear Amy: Thanks so much for sharing this feedback. I know you have many choices of where to stay in the Village and we appreciate you choosing us. We strive for excellence at every opportunity and it sounds as if we achieved that in all areas of your visit. I hope to see you back on a future trip to La Jolla. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Alexander

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kim am 22. März 2024
Thanks so much for the feedback, Alexander. We appreciate the five-star rating. Hope to see you back soon. Kim Avant, General Manager

10/10 – Hervorragend

Maureen

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Charming historic hotel;comfortable beds; nice restaurant; good location
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kim am 31. Jan. 2024
Dear Maureen: I couldn't be more pleased to read your comments about your recent visit to La Jolla. As you reference, we are a historic hotel but we are committed to making constant improvements to the property to keep it updated and modernized, all the while maintaining our old-world charm and, of course, the comfort our guests have come to expect. It is our top priority to ensure that all of our guests leave with lasting, positive memories and it sounds like we did just that for you. We hope you'll have the chance to return in the future. Until then, thank you again. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 26. Jan. 2024
Dear Christopher: Thank you for sharing this feedback. We are grateful for the five-star rating. Please come back and see us again soon. Kim Avant, General Manager

10/10 – Hervorragend

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything about our stay was incredible. The staff made it one of the best memories that we will cherish for always.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Kim am 23. Jan. 2024
Dear Sarah: Thank you for the 5-Star rating and for providing such positive feedback about your visit. We enjoyed very much having you as our guest and I am very happy that the service you received from our team provided you with such a memorable experience. Providing a staff that extends warm, gracious and genuinely friendly service is our number one priority. We look forward to your next visit. Best regards, Kim Avant, General Manager

10/10 – Hervorragend

Teresa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We went for a quick birthday overnight stay. It's in a great loction, near to the coast and the downtown area
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kim am 17. Jan. 2024
Dear Teresa: We are so pleased to hear how much you enjoyed your recent stay at our hotel. Our location is ideal, situated in the heart of the La Jolla Village and within walking distance of beaches, shopping, dining, entertainment, museums, and so much more. We look forward to the opportunity to welcome you back in the future. Sincerely, Kim Avant, General Manager

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
review
The room was lovely. The steps to our room were a hindrance. We did not know that this would be an issue when we booked. We were never told about the elevator which would have helped. We should have asked more questions. Location was great. Beautiful facilities.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kim am 16. Jan. 2024
Dear Elizabeth: Thank you very much for sharing feedback about your recent visit. While I am happy to read such positive comments about our prime location, I am very sorry that the room you were assigned was not ideal. I appreciate you bringing to my attention the lack of communication about the room location and accessibility. I will be sure to follow up with our team, and I hope you will give us another opportunity the next time your travels bring you to La Jolla. Until then, thank you again for the feedback. Best regards, Kim Avant, General Manager

10/10 – Hervorragend

Omar

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kim am 31. Jan. 2024
Thanks for this feedback, Omar. We appreciate the five star rating. Kim Avant, General Manager

10/10 – Hervorragend

Dmitri, Leawood

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family of 5 with teenagers. We appreciated the staff, hospitality, view from our room. Parking was very convenient and included in price. The room was quiet and beds comfortable. We will come back!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kim am 9. Jan. 2024
Dear Dmitri: On behalf of my entire staff, I appreciate very much your endorsement and recommendation of the Grande Colonial. As a mom of two, I know firsthand what it is like to travel with teenagers. I can't even imagine three! But I'm delighted to hear how much you all enjoyed your stay, and particularly how well our staff took care of you. We look forward to your return visit and hope that is sooner than later. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Kim am 9. Jan. 2024
Thank you for this feedback, Patricia. We appreciate your recognition and support. Sincerely, Kim Avant, General Manager

8/10 – Gut

Darlene

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 27. Dez. 2023
Dear Darlene: Thank you for taking the time to provide feedback. We hope your visit was memorable and that you'll choose to stay with us again. Happy New Year. Kim Avant, General Manager

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We have stayed here before and love it. Everyone is friendly - food is great. We booked the corner room on the 5th floor. VERY nice however when you pay the extra to get the best - the bed should be comfortable instead of broken down sagging at the sides. We felt like we were both slipping off the edge. Perhaps management should take a snooze to make the call as to when it’s time to get a new mattress.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kim am 26. Dez. 2023
Dear Charles: I am delighted to hear from one of our repeat guests. Thank you very much for your continued support and loyalty. I know that you have many choices of where to stay here in La Jolla and I thank you for choosing us when you visit. Thank you for also bringing to my attention the mattress in your guest room. We will inspect the room immediately. Wishing you a very Happy New Year and hope to see you back soon. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

MaryAnne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Kim am 19. Dez. 2023
Dear MaryAnne: Thanks so much for the five star rating. We appreciate you taking the time to provide this feedback. Please come back and stay with us again soon. Sincerely, Kim Avant, General Manager

4/10 – Schlecht

sonya

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kim am 19. Dez. 2023
Dear Sonya: Thank you for this feedback. I am sorry to see that you have only rated your experience two stars. I would welcome the opportunity to learn more specifics. Meanwhile, I do hope you will give us another opportunity to earn back your trust and future loyalty. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Cassandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 13. Dez. 2023
Dear Cassandra: Thank you for sharing feedback. We are grateful for the five stars. Happy holidays, and we hope to see you back soon. Kim Avant, General Manager

2/10 – Ungenügend

Jesse

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 12. Dez. 2023
Thank you for sharing feedback, Jesse. I am sorry to see that you've rated us only one star. If you are willing to share any specific feedback, I would welcome the opportunity to learn more about your visit. Thank you for your consideration. Kim Avant, General Manager

8/10 – Gut

Nilou

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kim am 8. Dez. 2023
Dear Nilou: Thank you very much for taking the time to share feedback about your recent visit. We strive to provide warm, gracious, and genuinely friendly service, and I am delighted to see that reflected in your comments. I hope to see you back soon. Happy Holidays! Kim Avant, General Manager

10/10 – Hervorragend

michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Kim am 8. Dez. 2023
Thank you very much for this feedback, Michelle. We hope to welcome you back soon. Kim Avant, General Manager

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Kim am 20. Dez. 2023
Dear Stephen: Thank you very much for sharing feedback about your recent visit. I hope you will have the opportunity to return in the new year. Happy Holidays. Kim Avant, General Manager

10/10 – Hervorragend

Courtney

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay! Walkable to everything and very close to the beach!
Aufenthalt von 2 Nächten im November 2023
Antwort von Kim am 30. Nov. 2023
Dear Courtney: Delighted to hear how much you enjoyed your recent visit to La Jolla. Our location is ideal, situated in the heart of the Village, walking distance to all the best of our seaside community. Thanks for the five stars. I hope to see you back on a future trip to the area. Sincerely, Kim Avant, General Manager

8/10 – Gut

Hyun Goo

Aufenthalt von 3 Nächten im November 2023
Antwort von Kim am 19. Dez. 2023
Dear Hyun: Thanks so much for taking the time to provide this feedback. Please come back and stay with us again soon. Sincerely, Kim Avant, General Manager

10/10 – Hervorragend

Sima

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location . Looking at ocean from the room . Staff and management were amazingly nice and accommodating. We would go back again .
Aufenthalt von 3 Nächten im November 2023
Antwort von Kim am 24. Nov. 2023
Dear Sima: Delighted to hear that you enjoyed your time in La Jolla and your stay with us. While our prime location speaks for itself, I appreciate very much your recognition of our staff. We strive to provide a team that is warm, gracious, and genuinely friendly and it sounds as if that came through during your stay. I will be sure to share your feedback with our entire management team. Thank you again. Sincerely, Kim Avant, General Manager

8/10 – Gut

Marisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Kim am 24. Nov. 2023
Dear Marisa: Thank you for taking the time to share this feedback about your recent stay. We hope to welcome you back again soon. Kim Avant, General Manager

10/10 – Hervorragend

Ernest

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff - awesome location
Aufenthalt von 2 Nächten im November 2023
Antwort von Kim am 22. Nov. 2023
Dear Ernest: Thank you so much for sharing this feedback about your recent stay with us. While our location speaks for itself, our true hallmark is the gracious service our staff provides. I'm so happy to see that reflected in your review. Hope to welcome you back soon. Kim Avant, General Manager

10/10 – Hervorragend

Kenji

Aufenthalt von 3 Nächten im November 2023
Antwort von Kim am 18. Nov. 2023
Dear Kenji: I am so pleased to hear that you enjoyed your recent stay with us. We do hope to welcome you back soon. Sincerely, Kim Avant, General Manager