Deluxe-Dreibettzimmer, Balkon | Bügeleisen/Bügelbrett, kostenloses WLAN, Bettwäsche
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Bewertungen von Best View Hotel Sunway Mentari

2.5 out of 5
Best View Hotel Sunway Mentari
39 Jalan PJS 8/12, Dataran Mentari, Petaling Jaya, Selangor

Bewertungen

6,8
0 von insgesamt 28 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 28 Gästebewertungen haben eine Bewertung von 8 - Gut" "
10 von insgesamt 28 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 28 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 28 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,6/10

Sauberkeit

6,4/10

Personal & Service

8,0/10

Ausstattung

6,4/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

roger

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Hotel Management am 13. März 2020
Dear Guest, Thank you so much for the kind review.We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

8/10 – Gut

Hao

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Just the facilities can be improved more
Aufenthalt von 1 Nacht im Juli 2019
Antwort von frontdesk am 27. Juli 2019
Dear valued guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us. However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention. We hope to meet your expectation again in your next visit. Best regards,

6/10 – Okay

Homayoon

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Budget hotel, Ok for short stay.
Overall it was ok. You get what you pay for. Based on my past few months traveling experience through Asia and Indochina countries, these budget hotels are all alike with few exceptions. Usually they have good housekeeping employees and service, but they all are in dire need of maintenance, rooms and common areas are poorly maintained, except the lobby area. The online photos are deceiv
Aufenthalt von 3 Nächten im März 2019
Antwort von management am 9. Mai 2019
Dear guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us. However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention. We hope to meet your expectation again in your next visit. Best regards,

8/10 – Gut

Joy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Double confirm the request with them
I specially requested not to have a room with Red walls but after that I am still allocated a rooms with red walls.
Aufenthalt von 2 Nächten im März 2019
Antwort von management am 9. Mai 2019
Dear guest, thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
leisure and easy
Aufenthalt von 2 Nächten im November 2018
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

8/10 – Gut

YAP

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 – Gut

CHIOU CHEE

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 – Gut

BinKe

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2017
Antwort von -The Management- am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 – Okay

Jeevandran

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Never going there again.
There was no soap provided in the bathroom, we had to buy our own, besides that the air con was very slow on cooling down the room, awful smell getting out of the lift all the way to the room
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your review with us.We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best Regards,

8/10 – Gut

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Antwort von -The Management- am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 – Okay

Wan Farid , kg raja Terengganu

Gut: Sauberkeit
Value for money
Good hotel for cheap price.I suggest for everyone need budget hotel.
Antwort von The Management am 14. Feb. 2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

4/10 – Schlecht

Fiona, Malaysia

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This hotel is quite inconvenient. I'm sorry.
It's quite far from shopping malls and there are no toiletries provided.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your review with us.We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best Regards,

8/10 – Gut

Nicholas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reasonable Price
Room is big, quite comfortable. Welcome drink, mineral water, is provided.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

6/10 – Okay

Verifizierter Reisender

Hotel with good location
Average hotel with the price paid. Food available within walking distance. Near to Sunway Pyramid. Pls improve on the lowel as they smell bad.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 – Okay

Jonathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Antwort von The Management am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 – Gut

Jeff

Gut: Personal & Service und Zustand der Unterkunft
Antwort von The Management am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 – Okay

Mahmoud

Gut: Sauberkeit und Komfort des Zimmers
Antwort von The Management am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 – Gut

Shafie

Gut: Sauberkeit und Komfort des Zimmers
Antwort von The Management am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not bad
The room so small for the price,the heater not hot,bad service,breakfist was terrible
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Not bad for the price.
Room was ok.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Uncomfortable and awkward feeling from reception and the breakfast is either jam on toast or half boiled egg.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

8/10 – Gut

Ng

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von The Management am 14. Okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 – Gut

thines, russia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
my opinion
the hotel was clean , service was not bad. the hotel admin couldnt speak english but some how managed to speak to them. besides that, i had to tell them that i booked my hotel on that day as when i told them my name, they couldnt recognise my booking so end up i had to show them my booking through my phone. i felt uneasy about it. the water jug in the room was dirty and dusty so here i could see how good the housekeeping is. overall, i ll give 3star for this hotel
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 – Okay

Wong, Johor

Gut: Zustand der Unterkunft
Room condition
room quite clean,air conditional cool.. neighborhood a bit dirty as woorkshop just beside of it..
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not a good choice
Very dirty room. Because linens looked like it might have been used, we had to use blanket we took from the airline. i know it is budget hotel and i have been to many budget hotels, but even so it was too dirty.
Antwort von Hotel Mnagement am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
good location
happy staying at ur hotel, hotel location ok,cleanliness also good.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

6/10 – Okay

LEE, Kedah

Verbesserungswürdig: Personal & Service
Quality of service
I booked 2 standard room but they give us 2 rooms without window. According to the website I'd book,there are 2 types of room which is standard room with no view and standard room. I suppose to get the room with view. But the hotel management insist that my booking was no window because my receipt did not stated the room is with window! This is ridiculous Somehow the standard room with NO VIEW was filled with smoke smell! Though they finally gave us 2 rooms with view, but they took more than one hour to settle this case which was wasting my time.
Antwort von Hotel Management am 2. Jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,