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Bewertungen von Holiday Ao Nang Beach Resort Krabi

4.5 out of 5
Holiday Ao Nang Beach Resort Krabi
123 Moo 3, Ao Nang, Muang, Krabi, Krabi

Bewertungen

8,2

Sehr gut

139 von insgesamt 281 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
77 von insgesamt 281 Gästebewertungen haben eine Bewertung von 8 - Gut" "
34 von insgesamt 281 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 281 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 281 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Tayfun

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
W
Aufenthalt von 3 Nächten im März 2024
Antwort von addy am 1. Apr. 2024
Dear TayfunGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Patrycja Anna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es war Super Entscheidung
Aufenthalt von 14 Nächten im März 2024
Antwort von addy am 18. März 2024
Dear Patrycja Anna,We are thrilled to know that you found your decision to stay with us excellent. Our hotel is committed to providing high-quality and personalized service, and we're happy we met your expectations. We look forward to welcoming you again and providing you with the same super experience. We will continue striving to offer a premium service to our valued guests like you. Your positive feedback is greatly appreciated. Thank you!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

4/10 – Schlecht

Cornelia

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel war bestimmt mal sehr schön, aber das ist schon 15 Jahre her. Die gesamte Einrichtung ist modrig und in die Jahre gekommen. Zudem hatten wir eine Eidechse im Zimmer. Wir mussten 2 mal anrufen bis tatsächlich jemand zur Hilfe kam. Zwei Mitarbeiter waren nicht im Stande das Tier zu entfernen. Bei der Frage nach einen neuem Zimmer wurde das abgelehnt. Das Frühstück kann war sehr mühsam. Alle Tische dreckig. Es wurde ewig nicht aufgeräumt und Essensreste (waren leider ständig welche am Boden) wurden nicht entfernt. Es war gefährlich nicht auf einer Wassermelone am Boden auszurutschen.
Aufenthalt von 1 Nacht im März 2024
Antwort von addy am 18. März 2024
Liebe Cornelia vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt bei uns nicht Ihren Erwartungen entsprach. Die von Ihnen beschriebenen Probleme mit dem Zustand des Hotels und der Sauberkeit, sowie die Schwierigkeiten mit der Fauna in Ihrem Zimmer und beim Frühstück, entsprechen nicht unserem Standard. Wir nehmen Ihre Anmerkungen ernst und werden die entsprechenden Maßnahmen ergreifen, um unsere Dienstleistungen zu verbessern. Wir hoffen, Sie geben uns die Möglichkeit, Sie in Zukunft von unserem verbesserten Angebot zu überzeugen.Mit freundlichen Grüßen Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

Jessica Alexandra

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Die Gartenanlage sowie der Pool sind sehr schön und gepflegt. Unser gebuchtes Familienzimmer war grundsätzlich auch sehr schön, leider etwas schmuddelig. Das Personal an der Rezeption war stets zuvorkommend und sehr bemüht Probleme zu lösen. Das Frühstück war ok. Grundsätzlich ist es ein schönes Hotel, entspricht aber definitiv keinem 5 Sterne Hotel
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 5. März 2024
Dear JessicaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Dennis

Aufenthalt von 5 Nächten im November 2023
Antwort von addy am 28. Nov. 2023
Dear Dennis,Thank you for your rating. We appreciate your feedback and regret to see that your experience with us didn't meet expectations. We are continuously working to enhance our service. We hope you will provide us with another opportunity to improve your impression of us on your next visit. Thank you again for choosing our hotel!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Zeferino

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von addy am 6. Nov. 2023
Dear Zeferino,Thank you for your perfect rating. We are thrilled to see that your stay with us was excellent. Although you didn't leave specific feedback, we appreciate your top score. We continue striving to make each guest experience superb. We hope you'll choose to stay with us again in the future and perhaps share more about your experience next time.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Robert, Amberg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An excellent hotel resort. I can only recommend it. Very friendly staff and an excellent rich breakfast buffet, very good lunch and dinner. I would love to come back. Thank you for staying at your hotel resort Best regards Robert Wagner 🇩🇪
Aufenthalt von 6 Nächten im September 2023
Antwort von Addy am 3. Okt. 2023
Dear Robert,Thank you, for your kind review! We're thrilled to hear that you had an excellent stay at our resort and enjoyed our friendly staff and rich breakfast buffet. We're also delighted to know that you had a very good experience with lunch and dinner.Your feedback is valuable, and we appreciate your recommendation. We're committed to continually improving our services to ensure every guest has an exceptional experience. We look forward to welcoming you back for another memorable stay in the future. Your satisfaction is our priority, and we'll strive to make your next visit even better. Kind Regards, Saen Maennusith Hotel Manager Holiday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Khrystyna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles Gut!!!
Aufenthalt von 10 Nächten im Juni 2023
Antwort von Addy am 22. Juni 2023
Dear Khrystyna,Thank you for taking the time to share your positive experience at our hotel! We're thrilled to hear that you had a great stay. We genuinely value your feedback and appreciate your kind words. We're delighted that you enjoyed the overall quality of your stay and our friendly staff. Your satisfaction is our top priority, and we can't wait to welcome you back soon for another fantastic experience. Kind Regards, Saen Maennusith Hotel Manager Holiday Ao Nang Beach Resort, Krabi

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im April 2023
Antwort von Addy am 24. Apr. 2023
Dear AnonymousGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it.If you Have something to Help Please let me knowWith kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

guido

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2023
Antwort von Addy am 21. Jan. 2023
Dear GuidoGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time togive us a star rating on Google.We are delighted that you were able to have an overall exceptional experience (afterreviewing your star rating).We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Marc

Mit der Familie gereist
Gut: Personal & Service
It was ok. The staff were friendly. The owner should take care his hotel more and fix some things.
Antwort von Addy am 7. Nov. 2022
Dear MarcFirst of all, We would like to thank you for choosing ‘Holiday Ao Nang Beach Resort, Krabi’and for taking the time to write about your stay with us.We feel sad to know some of the factors hampers your experience while staying at‘Holiday Ao Nang Beach Resort, Krabi’.Kindly allow me to explain you in brief that we will improved asapI assure you that these incidents are not a true reflection of our service standards andsincerely hope that you will give us another opportunity to change your perception aboutour services. If you decide to come and visit us again, please do not hesitate to contact medirectly via email at hm@holidayresortkrabi.com and I am more than happy to personallyassist your requirements.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekter Aufenthalt
Trotz der nur dürftigen Belegung des Hotels war der Aufenthalt hoch interessant! Wenig Touristen machten das Umfeld so lebenswert! Der Pool war fast für uns alleine da!
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Addy am 21. Sept. 2022
Dear PeterWarm greetings from Krabi's Holiday Ao Nang Beach Resort!!! Thank you for choosing 'Holiday Ao Nang Beach Resort, Krabi' and for taking the time to share your experience with us. We're ecstatic that you were able to have such a memorable time, and we're thrilled you loved it. We hope to see you again soon and have the opportunity to host you.With kind regards, Management Team

10/10 – Hervorragend

ADIPHOL

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The facility is very excellent. Three large sliders in the swimming pool together with huge kid and teen clubs for family. Wifi is excellent, and staff also allow us to check-in late until 2:15 pm (we bought Kayak tour ticket in the moring).
Aufenthalt von 3 Nächten im Mai 2024
Antwort von addy am 8. Mai 2024
Dear AdipholGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Javier

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Is an awesome place with very noce people
Aufenthalt von 2 Nächten im April 2024
Antwort von addy am 6. Mai 2024
Dear JavierGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Natasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a fabulous relaxing week. Lovely resort with great facilities. Excellent location.
Aufenthalt von 6 Nächten im April 2024
Antwort von Holiday Ao Nang Beach Resort am 2. Mai 2024
Dear Natasha,Greetings from Holiday Ao Nang Beach Resort!We were absolutely delighted to see your 5-star rating and awesome feedback. Thank you for choosing to stay with us. It is fantastic to hear that you had a fabulous and relaxing week at our lovely resort. Additionally, we are pleased that you appreciate our great facilities and excellent location.We hope to welcome you back for another wonderful stay with us. Kind Regards, The Management Team

4/10 – Schlecht

Gulvinder Singh, Selangor

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von addy am 6. Mai 2024
Dear GulvinderGreetings from Holiday Ao Nang Beach Resort, Krabi !!!First of all, We would like to thank you for choosing ‘Holiday Ao Nang Beach Resort, Krabi’and for taking the time to write about your stay with us.We feel sad to know some of the factors hampers your experience while staying at‘Holiday Ao Nang Beach Resort, Krabi’.Kindly allow me to explain you in brief that we will talk with our team and improve detail form your comment As soon as possibleI assure you that these incidents are not a true reflection of our service standards andsincerely hope that you will give us another opportunity to change your perception aboutour services. If you decide to come and visit us again, please do not hesitate to contact medirectly via email at hm@holidayresortkrabi.com and I am more than happy to personallyassist your requirements.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Teresa

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The room was quite big and the balcony as well. Poor internet.
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Ao Nang Beach Resort am 28. Apr. 2024
Dear Teresa,Greetings from Holiday Ao Nang Beach Resort! Thank you for sharing your experience with us.We're pleased to hear that you found the room quite spacious, including the balcony. However, we have noted your feedback regarding the internet connection and will work diligently to improve it for the comfort of our guests.We hope to welcome you back for a much better stay.Best Regards,The Management Team

2/10 – Ungenügend

Reece

Mit der Familie gereist
Great hotel but promised a full minbar every day and this never happened once. As an alcoholic this was the most important thing to me and was the reason I booked the hotel. Without this advised feature I would have stayed elsewhere.
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Ao Nang Beach Resort am 18. Apr. 2024
Dear Reece,Greetings from Holiday Ao Nang Beach Resort! Thank you for booking with us. We are writing to acknowledge receipt of your feedback regarding your recent stay with us.Firstly, we would like to express our gratitude for taking the time to share your feedback with us. We truly appreciate your candidness and acknowledge the disappointment you experienced due to the inconsistency in our minibar service. We understand that this was a crucial factor in your decision, and we sincerely apologize for the inconvenience caused.We are committed to addressing and rectifying any issues that may arise. We will review our minibar service procedures to ensure that such an incident does not recur in the future.We are truly sorry that your stay with us did not meet your expectations. We value all our guests and strive to provide the best possible experience. We hope that you will give us another chance to serve you better in the future.Kind regards,The management team

10/10 – Hervorragend

Jimy

Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Ao Nang Beach Resort am 2. Mai 2024
Dear Jimy,Greetings from Holiday Ao Nang Beach Resort!We would like to thank you for your stay and for giving us a 5/5 rating. We always aim to provide only the best customer service and experience to all our guests. It's great that you fully enjoyed your stay with us as reflected by your perfect rating.We hope to have you back for another lovely vacation with us.Kind Regards, The Management Team

4/10 – Schlecht

Anusiah

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Poor maintenance of the guestroom, air conditioned kept on tripping and was not working well, water shower not working well including the fan in the room. Staffs very unfriendly and rude especially at reception counters. Drinks and food very expensive. Only good thing, kids pool slide was superb and kids enjoyed it. Property need to buck up on their services and maintenance of the rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Ao Nang Beach Resort am 18. Apr. 2024
Dear Anusiah,Greetings from Holiday Ao Nang Beach Resort! We are writing to express our gratitude for choosing to stay with us and sharing your experience.We were delighted to read that your kids enjoyed the kid's pool slide during your stay. However, we were saddened to hear about your concerns regarding the maintenance of the guestroom, the air conditioning, water shower, and fan issues, as well as the unfriendly behavior of some of our staff.At the Holiday Ao Nang Beach Resort, we strive to provide our guests with the highest level of service. We apologize for any inconvenience you may have experienced. We are currently reviewing the issues you raised, and we are taking immediate action to address them.Once again, thank you for your feedback which allows us to improve. We hope that you will consider giving us another chance to serve you with better service in the future.Kind regards,The management team

8/10 – Gut

alan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely garden pool area . Relaxing hotel . Breakfast great choice. Friendly helpful staff . Location good but beach across road not for swimming.
Aufenthalt von 14 Nächten im März 2024
Antwort von addy am 1. Apr. 2024
Dear AlanGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Emma

Great spot to watch the sunset
Aufenthalt von 7 Nächten im März 2024
Antwort von addy am 1. Apr. 2024
Dear EmmaGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

TAKEOMI

Aufenthalt von 2 Nächten im März 2024
Antwort von Holiday Ao Nang Beach Resort am 18. Apr. 2024
Dear TAKEOMI,Greetings from Holiday Ao Nang Beach Resort!Thank you for booking our resort and for your nice rating. We value our guest's satisfaction and we are glad that you are among our highly satisfied guests as reflected in your rating. We aim for continuous improvement in our services and hope to welcome you back for an experience that deserves your perfect rating.Kind Regards, The Management Team

6/10 – Okay

Camryn

Aufenthalt von 3 Nächten im März 2024
Antwort von Holiday Ao Nang Beach Resort am 11. Apr. 2024
Dear Camryn,Greetings from Holiday Ao Nang Beach Resort!Thank you for choosing to stay with us and for leaving your rating. We set a high standard for ourselves in both products and services. Thus, we are a bit disappointed by your average rating. May we know what happened during your visit to our property so that we can learn what we could have done better?We hope to hear from you soon.Kind Regards, The Management Team

10/10 – Hervorragend

Clayton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly/helpful staff with a very well kept property in an excellent location!
Aufenthalt von 1 Nacht im März 2024
Antwort von addy am 18. März 2024
Dear Clayton,Thank you so much for your perfect rating and your kind words about our staff and property. We strive to maintain excellent standards and we are thrilled to hear that we made your stay memorable. Your feedback is valuable to us and will be used to continue improving our services and offerings. We hope to welcome you back to our hotel in the near future and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Alexandra

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Beautiful grounds surrounding two large well managed swimming pools. The room we had was roomy with a high ceiling. Sadly it wasn’t very clean, the bathroom smelt of sewage and there was an obvious lack of care from the cleaner. We did mention that we had not been left hand towels and toiletries, which were delivered immediately. However the cleaner took umbrage and then gave us dirty and used products for the rest of our stay. We put them straight in the bin. We felt that making a further complaint would be detrimental to our stay. We were supposed to have a room with a sea view. It was a glimpse of sea so definitely not what we had thought we would get. The bar staff were friendly and we enjoyed some cocktails by the pool. Sadly there were people reserving the sun beds from 7am which was really annoying and we mentioned this to the staff but they were not interested in resolving the issue at any point. As there are not enough sun beds for everyone, it becomes a big issue if you would like some comfort by the pool. Close to the night market, which is very handy for food and a bit of entertainment.
Aufenthalt von 4 Nächten im März 2024
Antwort von addy am 12. März 2024
Dear Alexandra,Thank you for taking the time to share an insightful review following your recent stay with us. It's heartening to know that you appreciated our beautiful grounds, spacious room, and our prompt service in providing the items you needed.However, we are deeply concerned about the issues you faced pertaining to room cleanliness and the untoward incident with our housekeeping staff. We are committed to maintaining high standards of cleanliness and your comments have been shared with our housekeeping department for immediate action. We assure you that this does not represent the quality of service we strive to offer our guests.We also appreciate your feedback regarding the sunbeds by the pool. We'll evaluate our arrangements to ensure that all our guests can relax comfortably without any inconvenience.We're pleased to know that our location near the night market added to your convenience and that you enjoyed the cocktails by the pool. Our team members always find joy in creating a welcoming atmosphere.We do apologize if the sea view from your room didn't meet your expectations. We have different room categories and would be happy to assist you in choosing a room with a better view on your next visit. We value your feedback as it helps us continuously improve our services. We hope to welcome you back soon for a more perfect experience. We're confident we can turn your next stay into an unforgettable vacation. Thank you for choosing us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

Pieter

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Het personeel is zeer vriendelijk en behulpzaam.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von addy am 12. März 2024
Dear Pieter,Thank you for taking the time to share your experience. We are pleased to hear that our staff made a positive impression with their friendliness and helpfulness. We always strive to create a warm and welcoming environment for our guests. We hope to have the opportunity to welcome you back and to show you the improvements we continue to make based on our valuable guest feedback.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Yukeem

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 1. Apr. 2024
Dear YukeemGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Preecha

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Room 2112 deluxe walkout to pool first building. Location on property is ok. Pool bar is not staffed. Noon hour sun on walkout is full sun no shade. Very hot. Did a walk around second building is best. Shaded. pool bar is staffed. Location is prime for second building.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von addy am 4. März 2024
Dear Preecha,Thank you for your honest feedback. We appreciate your observation about the pool bar staffing and location of the first building which we aim to improve for better guest comfort. Our team is constantly seeking ways to enhance the experience, whilst ensuring the well-being of our guests. The full sun exposure in Room 2112 offers a unique experience, however, we understand that it may not be to everyone's liking. Your recommended second building is indeed one of our prime locations. We hope to have the opportunity to serve you again in the future and showcase the improvements made based on your valuable comments.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

kociszewski

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 11 Nächten im Februar 2024
Antwort von addy am 4. März 2024
Dear kociszewski,Thank you for your high rating! We are pleased to know that you had a rewarding stay. We hope to have the opportunity to provide you with an even better experience on your next visit. Your satisfaction is always our priority.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Ulana

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was excellent. Close to the water. Walking distance to the night market
Aufenthalt von 7 Nächten im Februar 2024
Antwort von addy am 27. Feb. 2024
Dear Ulana,Thank you for sharing your excellent review. We're thrilled to know you enjoyed our prime location, close to the water and the night market. We take pride in providing convenient proximity for our guests to enjoy local attractions. We hope to have the pleasure of welcoming you back for another delightful stay in the near future. Your satisfaction is our success.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Ghazal

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 27. Feb. 2024
Dear Ghazal,We appreciate the time taken to rate our hotel. We wish we had more details to address any specific issues you may have experienced. We remain committed to making your next stay even more enjoyable and fulfilling. Your feedback is valuable to us in refining our services. We're looking forward to welcoming you back in the future for a superior experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Christopher

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 7 Nächten im Februar 2024
Antwort von addy am 27. Feb. 2024
Dear Christopher,Thank you for taking the time to rate your experience with us. We appreciate constructive feedback as it helps us strive for excellence. We hope to fully meet your expectations on your next visit. Please let us know if you have any specific concerns that we can address, we are always eager to improve. We look forward to welcoming you back in the near future!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What a fabulous Hotel.Great prIce very clean Definitely one of the better hotels.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von addy am 27. Feb. 2024
Dear karen,We are thrilled to hear such positive feedback about our hotel. Our team strives to provide top-notch service and cleanliness, so we're delighted to know that we've met your expectations. Thank you for considering us as one of the better hotels you've stayed at. We promise to continue our commitment to excellence and look forward to welcoming you back on your next visit.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

David

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
lots of mould in the bathroom and leaking toilet. Room felt sparse. Needs renovation. Breakfast ok. grounds very nice and convenient for the night market
Aufenthalt von 3 Nächten im Februar 2024
Antwort von addy am 27. Feb. 2024
Dear David,We appreciate your valuable feedback and apologize for the inconveniences you faced during your stay. Maintenance issues like the ones you encountered in the bathroom are not typical and we're taking immediate steps to rectify these concerns. We're glad you enjoyed our convenient location and beautiful grounds, and are continually working to improve our accommodations and ambiance. Your satisfaction is important to us, and we hope to have an opportunity to serve you better in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

2/10 – Ungenügend

Igor

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a disaster stay that ruined our family vacation. The fact that room was small - was ok and known when I booked the family room. But 2 the single beds for a family of 4? There is no way this is a family room and the clerk at the desk was rude stating that this is my problem as I should check the sizes of beds! She also lied to us saying that all rooms are like this. There were family suites that they could have upgraded us to- I was even ready to pay for upgrade but it was not even offered. And as an apology- they sent a letter from a management and a plate of banana and 2 oranges! Property is run down, rooms look like they are from 1950s . There are a lot of good hotels in Krabi in Ao Nang area- do yourself a favor stay away from this one!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 26. Feb. 2024
Dear Igor,Firstly, I would like to express my deepest apologies that your stay with us did not meet your expectations and resulted in a negative impact on your family vacation. Your feedback is extremely valuable and we are indeed saddened to hear about your frustrating experience.Please accept our regrets that our staff member seemed not to be helpful and empathetic. Providing excellent customer service is a top priority for us. We will use your comments as an opportunity to coach our staff on how to improve guest interactions.Despite the shortcomings experienced during your visit, I hope you will give us another opportunity to demonstrate the quality of service we strive to offer. We believe we have the capacity to create an enjoyable experience for your family, reflecting your high expectations. Once again, thank you for sharing your experience. Your candid feedback allows us to continuously improve, and we hope to have the opportunity to welcome you and your family back in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

6/10 – Okay

Ida

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Expected more..
Supernice pool (if you can find a sunbed) and ok breakfast (if you can find a table..) When we arrived (2 adults and 2 kids) they had only prepared the room for 2 persons. Took several hours to get towels and ekstra blankets for the kids. Only got 1 so they had to share 5 nights. We gave up.. the room was not good, if you want to stay here, choose poolside rooms. The room on the ”garden“ side smelled awful.. tried to upgrade og change room but imposible. Were not very clean either, bed linnen were stained and full of holes.. Location was perfect thoug.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von addy am 19. Feb. 2024
Dear Ida,Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your stay did not meet your full expectations. We aim to provide a comfortable and enjoyable experience for all guests and it appears that we have fallen short during your stay.We understand your disappointment regarding the room preparation and the inconvenience it caused to you and your family. We pledge to ensure better communication among our staff members in the future to prevent such situations. Your concerns about the cleanliness and condition of the linens are well noted and have been shared with our housekeeping team for review and necessary improvement.We apologize for any discomfort you experienced in the room assigned on the garden side. While we couldn't facilitate room change at the moment due to occupancy, we definitely encourage guests to communicate their preferences at the time of booking, and we will strive to meet them.Despite these disappointments, we are glad to know you appreciated our pool and breakfast facilities, as well as our prime location. We continuously strive to provide our guests with high standards of service, and we promise to learn from your feedback and make necessary improvements.We hope to have the opportunity to welcome you back and deliver a more satisfying and serene experience. We are certain that a more positive experience awaits you during your next stay. Thank you again for sharing your feedback. Your insights are invaluable to us in our quest to provide superior hospitality.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

Sergio

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Our room was often not clean at the end of the day.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von addy am 19. Feb. 2024
Dear Sergio,Thank you for sharing your experience and for the commendable rating. We're glad you had a good stay, but regret to hear about the cleaning issue you encountered. We endeavor to maintain our rooms impeccably and will look into refining our processes further. Each critique helps us enhance our standards and we hope to showcase our improvements on your future visits. We look forward to serving you with an excellent experience next time.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

SANGJUN

Aufenthalt von 3 Nächten im Februar 2024
Antwort von addy am 15. Feb. 2024
Dear SANGJUN,Thank you for taking the time to rate us so highly. We're delighted that your experience with us was excellent. We continuously strive to meet and exceed our guests' expectations and your feedback helps us achieve that goal. We truly appreciate your patronage and look forward to welcoming you back for another exemplary stay in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice Goler at a very good price.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 15. Feb. 2024
Dear Richard,Thank you for your high rating and positive comments. We're thrilled to know that you found it to be of great value. Your satisfaction is very important to us and your feedback helps us make improvements to ensure we offer an excellent experience for every guest. We look forward to welcoming you back on your next visit, and promise to continue offering top quality service.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location, hotel very clean and staff friendly. Had 2 nights here and can’t fault the place
Aufenthalt von 2 Nächten im Februar 2024
Antwort von addy am 12. Feb. 2024
Dear Robert,Thank you for your encouraging review! We are delighted to hear that you appreciated our clean premises, convenient location, and friendly staff. It's wonderful to know we've provided a faultless experience for your 2-night stay. We strive to deliver excellent service and it's heartening when it positively impacts a guest's experience. We hope to have a chance to welcome you again in the future for another enjoyable stay.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

SUNGDO, Youngin

Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Night market and Shopping mall nearby. Easy access to Longtail boat. But noisy at the night. No Benefit for Expedia VIP.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von addy am 5. März 2024
Dear SungdoGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Jonas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Supernice!👌👍
Aufenthalt von 3 Nächten im Februar 2024
Antwort von addy am 12. Feb. 2024
Dear Jonas,Thank you so much for your feedback and the perfect rating. We are overjoyed to hear that you had a fantastic experience while at our hotel. Your positive words motivate us to continue providing excellent service. We are devoted to constantly improving our facilities and services. We truly loved having you as a guest and we sincerely hope to have the pleasure of having you back in the near future. Thank you once again for your kind words.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Slitet hotell och överpris
Trevlig personal. Slitet hotell, behöver en renovering. Överpris för detta hotellet
Aufenthalt von 1 Nacht im Februar 2024
Antwort von addy am 12. Feb. 2024
Dear Verified traveler,We appreciate your feedback and are sorry to hear that your experience didn't match your expectations. We understand your concerns regarding the condition of our hotel, rest assured, we are planning improvements to better our guest experience. We're thrilled you found our staff pleasant, as we always strive to provide excellent service. We genuinely hope you will give us another chance to serve you better in future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Elisabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Nice hotel, with Nice People and a good environment. We enyoyed our stay here. Not to Manu people and it is located near the beach and the city with shopping opportunitiew
Aufenthalt von 3 Nächten im Januar 2024
Antwort von addy am 8. Feb. 2024
Dear Elisabeth,Thank you for the perfect rating and the delightful review. We're thrilled that you appreciated our location, close to the beach and shopping opportunities. It's heartwarming to know you enjoyed the friendly atmosphere and our staff. We continually strive to offer a pleasant and comfortable stay for our guests. We do hope to have the pleasure of welcoming you back in the future, to further enhance your positive experience with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

Jesper

Aufenthalt von 11 Nächten im Januar 2024
Antwort von addy am 8. Feb. 2024
Dear Jesper,Thank you for taking the time to leave a rating. We're glad to see it was generally positive, but we're always striving for full satisfaction. If you have any particular aspects that we can improve upon, we'd love to hear your feedback. We hope to be given another opportunity to welcome you back and deliver an even better experience.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Great hotel in a good location. Noted lots of families there. Great breakfasts Internet was sketchy in our room at times.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von addy am 8. Feb. 2024
Dear Roger,Thank you for your feedback. We're thrilled you enjoyed our location, family-friendly atmosphere, and breakfast. We apologize for any inconveniences regarding the internet connectivity in your room and are committed to improving this aspect. Your patronage is highly valued and we look forward to welcoming you back in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay and location. Breakfast - ok
Great location, I enjoyed the ability to walk across the street to the beach and hop on a long tail to railay for the day. During the evenings we walked about 10 minutes to the landmark night market and there is much more to do in the area. Views were stunning, the only complaint I have was the breakfast buffet. As a westerner, I love bacon and hash browns which there was none, there were “pork sausages” which was actually just mini hot dogs. There’s still a decent selection of other food but alot of it was cold. I recommend going to one of the cafe’s nearby, such as the owl
Aufenthalt von 2 Nächten im Januar 2024
Antwort von addy am 6. Feb. 2024
Dear Eric,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear you enjoyed our prime location and stunning views. Being able to walk to the beach and explore the local night markets is truly one of the highlights of our vicinity and we are glad you thought so too!We sincerely appreciate your feedback about the breakfast buffet. Our goal is to cater to a variety of taste preferences and we regret that we missed the mark on this occasion. We understand that certain western delicacies like bacon and hash browns are favorites and we apologize for any disappointment. Your comment about the temperature of the food is being taken seriously as we strive for the highest level of satisfaction. We will definitely review our breakfast selection and assure you that we will be working on offering a wider array of options.We are happy to hear you found the nearby cafes satisfying and we invite you to discover more local dining options during your next stay. Thank you for recommending our hotel and we look forward to welcoming you back to enjoy the beauty of the surroundings and experience the improvements we continually strive for. Your comfort and enjoyment are our top priority and we hope to have the opportunity to better serve you in the future.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

8/10 – Gut

CHRISTIAN

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hôtel pour des familles
Grand hôtel sans intérêt particulier, beau de famille et d’enfants
Aufenthalt von 5 Nächten im Januar 2024

8/10 – Gut

Amonrat

Aufenthalt von 1 Nacht im Januar 2024
Antwort von addy am 5. Feb. 2024
Dear Amonrat,Thank you for taking the time to rate us. We're glad to see you've given us a 4-star rating. However, we strive for perfection and would appreciate any detailed feedback for us to enhance the guest experience further. We're committed to making our services even better for your future visits. We hope to welcome you back soon!Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi