Dear trung cuong,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We appreciate your generous comments and it is always rewarding to read that our efforts result in positive comments such as yours.We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager

Dear TOHRU,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

尊敬的Gigi， 多謝 閣下蒞臨皇家太平洋酒店，並於Expedia社群撰寫點評，且分享 閣下是次寶貴的下榻體驗。 我們非常感謝 閣下對是次整體下榻體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。此外, 酒店為不同類型的客戶不時推出期間限定優惠套餐, 歡迎預訂心儀房型或優惠套餐。 期待在不久的將來，能夠再次為 閣下服務。 此致李志忠前堂部經理

尊敬的Wei， 多謝 閣下蒞臨皇家太平洋酒店，並於Expedia社群撰寫點評，且分享 閣下是次寶貴的下榻體驗。 我們非常感謝 閣下對是次整體下榻體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。此外, 酒店為不同類型的客戶不時推出期間限定優惠套餐, 歡迎預訂心儀房型或優惠套餐。 期待在不久的將來，能夠再次為 閣下服務。 此致李志忠前堂部經理

Dear Kohichi,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal Li

Dear ye,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear HIROTORA,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Joann,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are sorry to hear that the in-room conditions was not up to your expectations. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager

Dear King Leung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Lai King Rhonda ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Takeshi ,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Jeffrey,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Taichi,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

尊敬的Qiaohao， 多謝 閣下蒞臨皇家太平洋酒店，並於EXpedia社群撰寫點評，且分享 閣下是次寶貴的下榻體驗。 我們非常感謝 閣下對是次整體下榻體驗表示滿意。這實在是對前線員工們所作的努力加以肯定。此外, 酒店為不同類型的客戶不時推出期間限定優惠套餐, 歡迎隨時瀏覽酒店官網以預訂心儀房型或優惠套餐。 期待在不久的將來，能夠再次為 閣下服務。 此致李志忠前堂部經理

Dear JULIANO TRAVI,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Derek,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear TOHRU,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear li heung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Yasuko,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear JULIANO TRAVI，Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Stephen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Ivan,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Expedia community. We are sorry to see your low rating to us and would like to be able to discuss with you further. Please provide your contact information to me at loyalli@royalpacific.com.hk. We very much look forward to hearing from you again.Sincerely, Loyal LiFront Office Manager

尊敬的Kin On, 感謝 閣下蒞臨皇家太平洋酒店，並於Expedia社群填寫點評，且分享 閣下是次寶貴的下榻體驗。非常抱歉 閣下是次經第三方選訂的園景翼客房未如理想。這點我們酒店亦十分遺憾未能在 閣下訂房時直接向 閣下介紹酒店各房型, 特別是酒店於海景翼設有空間寬敞的客房，如「超豪華客房」、「豪華海景客房」及「尊尚海景套房」等。如 閣下再次光臨，可選訂海景翼的房型，相信更符合 閣下的需要。 酒店官網不時推出不同類型獨家住宿及餐飲優惠以迎合不同需要的客戶，歡迎 閣下瀏覽我們酒店的官網預訂心儀房型或住宿套餐。如對各房型及設施有任何疑問, 亦可隨時致電酒店訂房部查詢。 再次感謝 閣下寶貴的意見，並期待在不久的將來, 能夠再次為 閣下服務。此致李志忠前堂部經理

Dear AYAKO,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear KOJI,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear YOSHIKO,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear MOTOKO,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear SHUK PING,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear HSIANG CHUAN,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear sunah,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear GP,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Travis,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comments, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Harri,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels,com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Michael John,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Maisy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Google community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Alma,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your rating as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Chun Chen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a rating with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Yuen chun,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear MIKA,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear CYNTHIA,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager

Dear Guest,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear King Wun Ricky,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Marilu,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Hotels.com community. We are sorry to hear about your disappointment and would like to be able to discuss with you further. Please provide your contact information to me at loyalli@royalpacific.com.hk. We very much look forward to hearing from you again.Sincerely, Loyal LiFront Office Manager

Dear Traveler,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. However, we are sorry to read that our frontline service was not up to your expectation. We have shared your feedback with respective department for review and improvement. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Jie,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager

Dear Olivia,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager